ConnectWise RMM vs ManageEngine Applications Manager comparison

ConnectWise RMM vs. ManageEngine Applications Manager

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise RMM

Ranking in Cloud Monitoring Software

31st

Average Rating

8.6

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Network Monitoring Software (54th), Server Monitoring (16th), IT Infrastructure Monitoring (45th), IT Alerting and Incident Management (16th), Remote Monitoring and Management (RMM) (7th), Patch Management (16th), Unified Endpoint Management (UEM) (16th)

ManageEngine Applications M...

Ranking in Cloud Monitoring Software

33rd

Average Rating

7.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (46th)

Mindshare comparison

As of August 2026, in the Cloud Monitoring Software category, the mindshare of ConnectWise RMM is 0.7%. The mindshare of ManageEngine Applications Manager is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software Mindshare Distribution
Product	Mindshare (%)
ConnectWise RMM	0.7%
ManageEngine Applications Manager	0.9%
Other	98.4%

Cloud Monitoring Software

Featured Reviews

Faiz Fortune

Project Engineer at Moksh Tech

Automated monitoring has streamlined time tracking and project management across all clients

I think the most valuable feature of ConnectWise RMM is scheduling my time with clients and capturing my times with them. Time management is key for my workflow. It helps with keeping track of all our clients and all the devices, so ConnectWise RMM has been quite helpful in managing my IT environment overall. Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks. I can run my automations and ensure that they go through every server, every cloud infrastructure, and every client. I've observed that with ConnectWise RMM, capturing my times used to be quite an issue when working with overseas countries, but now it's much easier, and I can monitor everything I'm doing in real-time.

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Srinivasan Naidu

Senior System Engineer at Qatar Petroleum

Managing application health has become simpler but new monitoring features still need faster delivery

I use application discovery and dependency mapping. It helps with managing application health What I like about ManageEngine Applications Manager is the ease of use and ease of deployment. I cannot remember anything specific for future updates of the product. The new features take a lot of time…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."

"My advice for others looking into using ConnectWise RMM is that it is the best tool to work with in terms of RMM, and I do not know why people prefer NinjaOne; I clearly prefer ConnectWise much more."

"It enables us to respond to issues quickly and efficiently."

"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."

"At this point, this product does everything that I want."

"We've seen a lot of MSPs who have grown by using Continuum."

"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."

"Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks."

More ConnectWise RMM pros

"What I like most about ManageEngine Applications Manager is its price point, apart from its technicalities. The solution is cheaper than its competitors. ManageEngine Applications Manager has helpful documentation that makes setting it up straightforward."

"The most valuable features are: Takes care of all IT monitoring in one console: Server, apps and business services."

"The features on the dashboard of ManageEngine Application Manager are much better than these other solutions, and I found that those solutions can be quite costly in comparison."

"I found Application Manager better than other products, including Solarwinds, because there are so manys option in Application Manager that makes it unique, such as supporting all servers, networks, cloud systems etc."

"We do not have pricing constraints as an organization, because we do have reservations about ManageEngine being functionally scalable."

"Applications Manager helps businesses ensure their revenue-critical applications meet end user expectations."

"I used it extensively for a year, and prior to that, I was very comfortable."

"The feature that I have found most valuable in ManageEngine Applications Manager is its dashboard."

More ManageEngine Applications Manager pros

Cons

"The solution could improve by offering better overall management and dashboards."

"ConnectWise RMM sometimes has a lag, and the speed can be an issue."

"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."

"If a computer hasn't been turned on for a long time and the client software is installed, it may not reconnect to the dashboard once it's powered up."

"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."

"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."

"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."

"The integration process with third party tools poses some challenges; enhancing the robustness of these integrations could greatly improve overall functionality and user experience."

"It can’t be configured to store APM Insight data for more than one month."

"I assess the impact of real-user monitoring of this product on my application's performance as not good. I am not satisfied with monitoring."

"They can improve the post-processing of the data. AppDynamics has more powerful tools for post-processing or analytics. It has some limitations in more complex environments, but because we are free to use different solutions, we try to find what is best for the customers or the problem we are trying to solve."

"The main issue with ManageEngine is that it only functions as a record-keeping system, it has never had an IT framework in place."

"I would say that the implementation of ManageEngine Applications Manager is too detailed. You need some training to effectually use it."

"They could probably rearrange the UI so that it would be easy for people who are new to the Application Manager to configure things."

"I would like the solution to improve the ability to track services."

More ManageEngine Applications Manager cons

Pricing and Cost Advice

"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."

"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."

"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."

"ManageEngine Applications Manager has reasonable pricing. It's more affordable than other solutions in the market. My company has an instance-based license for ManageEngine Applications Manager. You can purchase a yearly subscription or a perpetual license. The standard license covers most features, but you can still have some paid add-ons."

"The licensing costs for ManageEngine Applications Manager are around $1,200 per year. For additional monitors, you have to pay extra."

"It is a cost-effective solution."

"The solution is noted for its cost-effectiveness, a crucial consideration for potential users."

"Its price is good."

"The annual licensing depends on the number of monitors you have connected. Once you get to two hundred monitors you can see the price reflect."

"The solution's licensing costs are yearly."

"The cost of this solution is not too bad, although it could be cheaper considering what you're getting for the price."

More ManageEngine Applications Manager pricing and cost advice

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909,725 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Construction Company

14%

Outsourcing Company

Comms Service Provider

Performing Arts

Construction Company

13%

Outsourcing Company

10%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	1

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	4
Large Enterprise	10

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?

My experience with pricing, setup cost, and licensing was very smooth; I quickly got a quote from a ConnectWise account manager and was able to proceed with signing the contract and getting the sol...

What needs improvement with Continuum Command?

I have not noticed any limitations or pain points so far.

What is your primary use case for Continuum Command?

I have been using ConnectWise RMM for about a year and a few months now, and I am also getting Bitdefender GravityZone EDR licenses through ConnectWise directly through a partnership. I use Connect...

What is your experience regarding pricing and costs for ManageEngine Applications Manager?

I am satisfied with the licensing cost for ManageEngine Applications Manager.

What needs improvement with ManageEngine Applications Manager?

The new features take a lot of time to be implemented, and that could be improved about ManageEngine Applications Manager. If I were requesting a new feature that is not existing, making it availab...

What is your primary use case for ManageEngine Applications Manager?

I use application discovery and dependency mapping. It helps with managing application health.

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Product Reports

ConnectWise RMM

Download ConnectWise RMM product report

ManageEngine Applications Manager

Download ManageEngine Applications Manager product report

ManageEngine Applications Manager report

Also Known As

Continuum Command, Continuum RMM

Applications Manager

Overview

ConnectWise RMM enhances efficiency for MSPs through patch management and security automation, effectively reducing manual tasks and improving operational capabilities.

ConnectWise RMM empowers Managed Service Providers by offering comprehensive monitoring, management, and automation tools. Its capabilities include effective patch management, remote access via ScreenConnect, and automation tools that support system administration and script scheduling. The platform ensures network discovery and monitoring, maintaining visibility and swiftly addressing potential issues. While users appreciate its seamless integration and sophisticated interface, they also identify limitations such as its predefined nature and connectivity issues when devices are offline. Clients desire enhanced automation and customizable dashboards, as well as integration with IT documentation tools to bolster its utility.

What are the key features of ConnectWise RMM?

Patch Management: Automates updates to reduce manual effort and enhance security.
Remote Access: Utilizes ScreenConnect for efficient remote operations.
Automation Tools: Supports system management and script scheduling for streamlined processes.
Network Discovery: Maintains visibility and resolves issues quickly.
Software Deployment: Simplifies software deployment and status monitoring.

What benefits should users expect in reviews?

Operational Efficiency: Reduces manual tasks with robust automation.
Enhanced Support: Features outsourced NOC and help desk for substantial support.
Improved ROI: Effective software deployment and monitoring increase returns.

ConnectWise RMM has become integral for Managed Service Providers, particularly in IT environments requiring constant monitoring, management, and automation. It supports agent-based monitoring and real-time alerts, aiding in quick issue resolution. The platform facilitates efficient handling of network activities like responding to critical issues, deploying anti-malware, and executing scheduled commands, significantly enhancing client support dynamics in sectors relying on IT infrastructure and services.

ConnectWise

ManageEngine Applications Manager offers an intuitive dashboard that combines flexibility and affordability for comprehensive IT monitoring. Supporting over 80 applications and servers, it provides agentless monitoring and seamless integration with other management tools.

ManageEngine Applications Manager stands out with its ability to monitor applications, servers, databases, and IT infrastructures, making it ideal for small to medium businesses seeking a scalable and cost-effective solution. Users benefit from customizable Service Level Management rules, effective Kubernetes monitoring, and frequent software updates. However, there is room for enhancement in agent stability under heavy load conditions, overall scalability, deeper data analysis capabilities, and user experience improvements. Organizations leverage it for application performance monitoring, IT infrastructure management, and service management, incorporating it for application modernization, JVM parameter analysis, and automatic alarm settings. It also facilitates application discovery, dependency mapping, troubleshooting, and cloud service evaluation.

What are the key features of ManageEngine Applications Manager?

Easy-to-Use Dashboard: Offers a user-friendly interface for efficient monitoring.
Comprehensive IT Monitoring: Supports over 80 applications and servers.
Agentless Monitoring: Enables seamless deployment and integration.
Service Level Management: Provides customizable rules to manage services effectively.
Kubernetes Monitoring: Efficiently tracks and manages Kubernetes environments.
Regular Updates: Ensures the software stays up-to-date with new features.

What benefits or ROI can users expect?

Cost-Effective: Provides a scalable solution suitable for small to medium businesses.
Integration Capabilities: Easily integrates with other management tools.
Customizable Solutions: Offers flexibility to tailor monitoring according to specific business needs.
Comprehensive Documentation: Comes with helpful resources for better understanding.

ManageEngine Applications Manager is implemented across various industries for monitoring SQL databases, service incidents, and IT service management. It supports application discovery and troubleshooting, enhancing management of IT services and asset modules. Companies also use it to evaluate potential cloud service options.

ManageEngine

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia

Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity

ConnectWise RMM vs. ManageEngine Applications Manager