CRITICALSTART and CompassOne by Blackpoint Cyber are prominent security platforms within the threat detection and response category. While CRITICALSTART is praised for its pricing and support, CompassOne has been noted for its superior feature capabilities, providing justification for its higher cost.
Features: CRITICALSTART offers managed detection and response, expanding network visibility and efficient threat resolution. CompassOne provides advanced threat intelligence and machine learning integrations, along with proactive threat detection and operations streamlining.
Room for Improvement: CRITICALSTART could enhance feature capability to rival CompassOne's advanced options. Customers have pointed out that CompassOne's machine learning integrations might further simplify setup and usability. Both platforms could benefit from refining their scalability and custom integrations for specific business needs.
Ease of Deployment and Customer Service: CompassOne is known for simple deployment and responsive support, allowing seamless integration. CRITICALSTART focuses on user-friendly deployment with a strong emphasis on continuous technical support.
Pricing and ROI: CRITICALSTART stands out for competitive costs and a solid return on investment through efficient managed services. CompassOne requires a higher upfront investment, which is justified by its extensive features and reduced threat incidents, providing a higher long-term security return.
| Product | Market Share (%) |
|---|---|
| Blackpoint Cyber MDR | 3.7% |
| CRITICALSTART | 0.8% |
| Other | 95.5% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
CompassOne by Blackpoint Cyber delivers comprehensive MDR capabilities, offering SLA-driven alert notifications, in-depth network discovery, and Microsoft 365 log preservation. Its SOC team efficiently manages monitoring tasks, ensuring genuine threats are prioritized and distractions minimized.
CompassOne enhances cybersecurity by offering email monitoring, app control, and effective threat identification, preventing incidents like a compromised device affecting corporate networks. While prompt in threat reporting, a need exists for detailed analysis and vulnerability scanning. Users seek integration with platforms such as CyberArk and CrowdStrike and support for Linux systems. The platform strengthens security through alert monitoring, virus prevention, account takeover prevention, and establishing a security baseline for both organizational and lab environments, with up to half of an organization's staff utilizing it and expansion plans in progress.
What are the key features of CompassOne?In sectors where security monitoring is crucial, CompassOne is implemented to observe computers, servers, and Office 365 environments, mitigating risks thoughtfully and efficiently. Companies engage its robust MDR functionalities to fend off viruses and account breaches while leveraging its security implementation services for a foundational security setup.
The cybersecurity landscape is growing more complex by the day with the arrival of new threats and new tools supposedly designed for combating them. The problem is it’s all creating more noise and confusion for security professionals to sort through.
CRITICALSTART is the only MDR provider committed to eliminating acceptable risk and leaving nothing to chance. They believe that companies should never have to settle for “good enough.” Their award-winning portfolio includes end-to-end Professional Services and Managed Detection and Response (MDR). CRITICALSTART MDR puts a stop to alert fatigue by leveraging the Zero Trust Analytics Platform (ZTAP) plus the industry-leading Trusted Behavior Registry, which eliminates false positives at scale by resolving known-good behaviors. Driven by 24x7x365 human-led, end-to-end monitoring, investigation and remediation of alerts, their on-the-go threat detection and response capabilities are enabled via a fully interactive MOBILESOC app.
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