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Comodo RMM vs NinjaOne comparison

Xcitium and NinjaOne are both solutions in the Remote Monitoring and Management (RMM) category. Xcitium is ranked #14 with an average rating of 8.0, while NinjaOne is ranked #1 with an average rating of 7.7. Xcitium holds a 2.1% mindshare in RMM, compared to NinjaOne’s 19.7% mindshare. Additionally, 100% of Xcitium users are willing to recommend the solution, compared to 94% of NinjaOne users who would recommend it.
Comodo RMM
Read 3 Comodo RMM reviews
  • 309 Views
  • 153 Comparison Views
100% willing to recommend
NinjaOne
Read 18 NinjaOne reviews
  • 2,871 Views
  • 1,652 Comparison Views
94% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 2, 2025

Comodo RMM and NinjaOne compete in the remote monitoring and management space. NinjaOne holds an advantage with its enriched features and intuitive use, though Comodo RMM captures attention with cost-effectiveness appealing to budget-savvy clients.

Features: Comodo RMM offers strong security integrations, essential remote access, and efficient support, being ideal for security-focused organizations. NinjaOne provides extensive automation tools, versatile integration, and comprehensive performance monitoring, enhancing workflow and operational management.

Ease of Deployment and Customer Service: Comodo RMM facilitates direct deployment with efficient support, suited for quick implementations. NinjaOne ensures a smooth, user-friendly deployment backed by a responsive support team, praised for their exemplary service experience.

Pricing and ROI: Comodo RMM presents a cost-effective solution with a significant ROI through responsive support and basic functionalities, appealing to budget-limited companies. NinjaOne requires a higher initial investment offset by a robust ROI, attributing to its advanced features and heightened productivity benefits.

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To learn more, read our detailed Comodo RMM vs. NinjaOne Report (Updated: June 2025).
Buyer's Guide
Comodo RMM vs. NinjaOne
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Comodo RMM
Ranking in Remote Monitoring and Management (RMM)
14th
Average Rating
7.6
Reviews Sentiment
8.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
NinjaOne
Ranking in Remote Monitoring and Management (RMM)
1st
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Network Monitoring Software (30th), Server Monitoring (9th), IT Service Management (ITSM) (9th), Remote Access (20th), Vulnerability Management (26th), Mobile Device Management (MDM) (6th), IT Alerting and Incident Management (11th), Patch Management (8th), MSP Backup (3rd), Unified Endpoint Management (UEM) (8th)
 

Mindshare comparison

As of June 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of Comodo RMM is 2.1%, up from 2.0% compared to the previous year. The mindshare of NinjaOne is 19.7%, up from 18.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM)
 

Featured Reviews

reviewer2282268 - PeerSpot reviewer
The solution has good features like security antivirus and the ability to use other applications on one dashboard
Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while. You have to get back to your office before you have to be able to work effectively, which is a drawback for me. Comodo RMM doesn't have a cloud environment, and I have to install it on-premises. I have to come back to my premises or location to log in. If I am somewhere else dealing with a client, and one of my previous clients tells me they are having issues with one of the PCs or servers, I cannot do anything from where I am. I have to get back to my office to be able to log in.
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Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The management feature is very good. You get a complete and clear view of the employment tool on Linux, Mac, and Windows operating systems (even on mobile). Third-party integration is also possible (e.g., IBM, Apple, etc.)."
"The most valuable features of Comodo RMM are the security antivirus and the ability to use other applications like the PSA and the ticketing system on one dashboard."
"We like the auto containment feature."
"NinjaOne is a great product. It is working and it is always developing."
"The tool's most valuable feature is third-party application updates."
"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
"The customer support at NinjaOne is excellent, rated ten out of ten."
"The installation is easy, it only took two minutes."
"The software's automation tools have solved critical deployment problems for small businesses."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"The most valuable feature we have found currently is probably patch management."
More NinjaOne pros
 

Cons

"They should integrate email security in the same solution."
"The solution needs further integration with other software tools like a CRM and other accounting tools. Not having this integration makes Comodo RMM limited in functionality. Additionally, more network management features would be good to have in the next release."
"Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while."
"I want NinjaOne to improve the reports."
"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"The ticketing system in NinjaOne is not the best."
"The NinjaOne distribution server is highly dependent on an active directory."
"I would like to see more scripts for PowerShell commands."
"The solution could improve by optimizing the internet connection being used."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
More NinjaOne cons
 

Pricing and Cost Advice

Information not available
"The pricing is reasonable and cheaper than ConnectWise."
"The product's pricing depends on the number of PCs or devices."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"We got a pretty good deal. It was fairly affordable."
"Its pricing is great."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"We currently pay $1.20 per device on a monthly basis."
More NinjaOne pricing and cost advice
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Use our free recommendation engine to learn which Remote Monitoring and Management (RMM) solutions are best for your needs.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Real Estate/Law Firm
12%
Retailer
8%
Financial Services Firm
8%
Computer Software Company
15%
Government
8%
Retailer
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Comodo RMM?
The most valuable features of Comodo RMM are the security antivirus and the ability to use other applications like the PSA and the ticketing system on one dashboard.
See all answers
What needs improvement with Comodo RMM?
Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while. You have to get back to your office before you have to be able to work effectively, which is a drawb...
See all answers
What is your primary use case for Comodo RMM?
Comodo RMM is a very good product. I've used it with one of my daycare clients, and we connect quite right. When they have an issue, for me to support it takes a longer time.
See all answers
What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
See all answers
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
See all answers
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
See all answers
 

Comparisons

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Compared 6% of the time
More NinjaOne Competitors
 

Product Reports

Buyer's Guide
Remote Monitoring and Management (RMM)
May 2025
Comodo RMM reportDownload Comodo RMM product report
Buyer's Guide
NinjaOne
May 2025
NinjaOne reportDownload NinjaOne product report
 

Overview

Comodo Remote Monitoring and Management (CRMM) allows Managed Service Providers to have a comprehensive perceivability and control over the system that they oversee. It includes endpoint checking and alerts with quick remote desktop sharing, professional service automation, powerful strategy and interface for job creation, ticketing etc. As said above Comodo Remote Monitoring enhances the proficiency of their work processes and provide quality service to clients.

Xcitium

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/

NinjaOne
 

Sample Customers

76BITS, Aquaflam, Convey2Web
Status Pros, Mitchell and Company
Buyer's Guide
Comodo RMM vs. NinjaOne
June 2025
Free Report: Comodo RMM vs. NinjaOne
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