Comodo RMM vs ConnectWise Automate comparison

Xcitium and ConnectWise are both solutions in the Remote Monitoring and Management (RMM) category. Xcitium is ranked #16, while ConnectWise is ranked #10. Xcitium holds a 2.1% mindshare in RMM, compared to ConnectWise’s 6.4% mindshare. Additionally, 100% of Xcitium users are willing to recommend the solution, compared to 85% of ConnectWise users who would recommend it.

Comodo RMM

Read 3 Comodo RMM reviews

655 Views
655 Comparison Views

100% willing to recommend

ConnectWise Automate

Read 15 ConnectWise Automate reviews

2,350 Views
1,598 Comparison Views

85% willing to recommend

Comodo RMM

ConnectWise Automate

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 2, 2025

ConnectWise Automate and Comodo RMM compete in the remote monitoring and management sector for businesses. ConnectWise Automate seems to have the upper hand due to its automation features, although Comodo RMM is notable for its affordability and security tools.

Features: ConnectWise Automate is strong in scripting capabilities, automation tools, and integration options suitable for complex IT environments. Comodo RMM provides integrated security features such as antivirus and threat detection, which attract companies focused on security within basic management needs.

Ease of Deployment and Customer Service: ConnectWise Automate involves a more extensive deployment process with detailed documentation and technical support, requiring more training. Comodo RMM has a quicker setup process and efficient customer support, offering a streamlined experience for teams without bandwidth for extensive training.

Pricing and ROI: ConnectWise Automate has higher initial costs but provides excellent ROI for businesses using its full capabilities. Comodo RMM is cost-effective with lower setup costs, delivering good ROI, especially for smaller businesses or those focusing on cost containment and integrated security features.

To learn more, read our detailed Comodo RMM vs. ConnectWise Automate Report (Updated: April 2026).

Buyer's Guide

Comodo RMM vs. ConnectWise Automate

April 2026

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Helped 893,438 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Comodo RMM

Ranking in Remote Monitoring and Management (RMM)

16th

Average Rating

8.0

Reviews Sentiment

8.8

Number of Reviews

Ranking in other categories

No ranking in other categories

ConnectWise Automate

Ranking in Remote Monitoring and Management (RMM)

10th

Average Rating

7.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of Comodo RMM is 2.1%, up from 2.1% compared to the previous year. The mindshare of ConnectWise Automate is 6.4%, up from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM) Mindshare Distribution
Product	Mindshare (%)
ConnectWise Automate	6.4%
Comodo RMM	2.1%
Other	91.5%

Remote Monitoring and Management (RMM)

Featured Reviews

reviewer2282268

Owner with 10,001+ employees

The solution has good features like security antivirus and the ability to use other applications on one dashboard

Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while. You have to get back to your office before you have to be able to work effectively, which is a drawback for me. Comodo RMM doesn't have a cloud environment, and I have to install it on-premises. I have to come back to my premises or location to log in. If I am somewhere else dealing with a client, and one of my previous clients tells me they are having issues with one of the PCs or servers, I cannot do anything from where I am. I have to get back to my office to be able to log in.

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Sean Saeb

Partner and CIO at Caspian IT Group

Responsive, integrates well with other applications, and the technical support is helpful

There is always room for improvement. I haven't had any problems, and they're doing a great job, in my opinion. They're doing quite well. In most cases, when we discover an issue, we report it to their engineers, who then schedule a fix. Normally, when we request something, I can see it happening within three to four months. This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen. There is a lot of integration with other applications through Automate, and I believe they are working with all of the industry leaders to get the integration going. I am very pleased to be working with them.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We like the auto containment feature."

"The technical support is fabulous."

"The most valuable features of Comodo RMM are the security antivirus and the ability to use other applications like the PSA and the ticketing system on one dashboard."

"The management feature is very good. You get a complete and clear view of the employment tool on Linux, Mac, and Windows operating systems (even on mobile)."

"The management feature is very good. You get a complete and clear view of the employment tool on Linux, Mac, and Windows operating systems (even on mobile). Third-party integration is also possible (e.g., IBM, Apple, etc.)."

"ConnectWise Automate's interface is pretty easy to use. It's pretty intuitive to get around and navigate it. It does what I need, which is usually connecting to the client and customers systems."

"It is very scalable."

"The solution is very stable; it's reliable, there are no bugs and glitches, and it doesn't crash or freeze."

"It allows us to manage all client requests, jobs and invoicing."

"It's definitely improved the help-desk servicing, et cetera."

"The most value we get from this solution is that everything is on a patch cycle, so all my team has to do is go through patches, whereas previously, they were doing all the patches manually."

"Scripting and patch management are really important for us, and Patch Manager is something that we use a lot and is one of the most useful features for us for controlling patches and other things for different clients."

"Because of the system's capabilities, my team is able to significantly reduce the work that they were previously doing, more than 40%, in my opinion."

More ConnectWise Automate pros

Cons

"They should integrate email security in the same solution."

"The solution needs further integration with other software tools like a CRM and other accounting tools."

"The solution needs further integration with other software tools like a CRM and other accounting tools. Not having this integration makes Comodo RMM limited in functionality. Additionally, more network management features would be good to have in the next release."

"Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while."

"They should integrate email security in the same solution."

"In Patch Manager, there should be more reportability so that it is easier to see the updates that I have applied to a machine and when the next update will happen. A lot of times, it seems like all the information is kind of thrown all over the place, and you can't really see it all at the same time. There should be a simplified patch data view that allows us to quickly confirm that our various clients are getting patched as they should be."

"The solution needs to improve Event ID monitoring big time. They're behind the game on the other RMMs, and we support multiple RMMs."

"They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end."

"Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard."

"I have found the solution to be not very scalable."

"The wait time for a support ticket to be addressed needs to be reduced. They take a couple of days to get back. It is a little frustrating when we have to wait for a couple of days. A lot of times, the issue is critical for us. If we're reaching out to their support team and submitting a ticket, it is because we need it handled quickly."

"They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end."

"There could be better linkages between ConnectWise Automate and Manage from a ticketing perspective. Automate and Manage each has its own ticketing system. We use the one in Manage, but it'd be nice if they were linked directly to the one in Automate."

More ConnectWise Automate cons

Pricing and Cost Advice

Information not available

"From what I've overheard, it is pretty comparable to other solutions in terms of price."

"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."

"I believe Automate is available for around $2."

"Pricing and licensing are reasonable."

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Top Industries

By visitors reading reviews

No data available

Performing Arts

Healthcare Company

Computer Software Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	1

Comparisons

N-able N-sight Remote Monitoring & Management vs Comodo RMM

Compared 17% of the time

LogMeIn Central vs Comodo RMM

Compared 15% of the time

Kaseya VSA vs Comodo RMM

Compared 15% of the time

NinjaOne vs Comodo RMM

Compared 12% of the time

ConnectWise RMM vs Comodo RMM

Compared 7% of the time

More Comodo RMM Competitors

Kaseya VSA vs ConnectWise Automate

Compared 20% of the time

Datto Remote Monitoring and Management vs ConnectWise Automate

Compared 14% of the time

Atera vs ConnectWise Automate

Compared 8% of the time

N-able N-sight Remote Monitoring & Management vs ConnectWise Automate

Compared 7% of the time

NinjaOne vs ConnectWise Automate

Compared 6% of the time

More ConnectWise Automate Competitors

Product Reports

Buyer's Guide

Remote Monitoring and Management (RMM)

May 2026

Download Comodo RMM product report

Buyer's Guide

ConnectWise Automate

May 2026

Download ConnectWise Automate product report

Also Known As

No data available

LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers

Overview

Comodo RMM is a versatile remote monitoring and management tool designed to streamline IT operations for service providers by delivering robust remote maintenance capabilities.

It offers a comprehensive platform that allows IT professionals to manage, monitor, and secure devices from a single console. This enhances efficiency and reduces downtime, facilitating proactive maintenance and improved client satisfaction. The platform's flexibility allows it to adapt to different IT environments, providing tools to simplify complex processes and support strategic IT initiatives.

What are the key features of Comodo RMM?

Remote Access: Enables seamless control and troubleshooting for devices across any location.
Patch Management: Automates the deployment of essential security updates to keep systems protected.
Monitoring and Alerts: Delivers real-time alerts on network health to prevent potential issues.
Antivirus Management: Integrates with antivirus solutions to provide comprehensive security.
Reporting and Analytics: Offers detailed insights to help track performance and identify areas for improvement.

What benefits and ROI can users expect from Comodo RMM?

Cost Efficiency: Reduces IT overhead through automation and streamlined management.
Improved Security: Protects IT infrastructure with automated updates and antivirus integration.
Time Savings: Allows IT teams to focus on strategic tasks instead of repetitive maintenance.
Enhanced Client Satisfaction: Increases reliability and performance of client systems, boosting service levels.
Scalability: Supports growing businesses by adapting to increasing IT demands effortlessly.

In industries like healthcare and finance, Comodo RMM assists in maintaining high security by ensuring devices are always updated and compliant with industry standards. Its remote capabilities support industries with distributed workforces, making it crucial for managing diverse IT infrastructures efficiently.

Xcitium

ConnectWise Automate transforms IT management with automation, remote desktop integration, and an intuitive interface. Essential tools like patch management and remote access are crucial for efficient operations.

ConnectWise Automate offers powerful features for IT management, emphasizing automation to eliminate repetitive tasks and streamline operations. It integrates seamlessly with remote desktop solutions, making remote management straightforward. The platform supports robust patch management, ticketing, and remote access, enhancing productivity and resource allocation. While its scalability and deployment are top-tier, users find room for improvement in areas like reporting, visibility, and ease of navigation. Some users experience slow support response times, and complex scripting can be cumbersome. Despite these challenges, it remains a valuable asset for managed service providers.

What are the key features of ConnectWise Automate?

Automation: Reduces repetitive tasks, boosting efficiency.
Remote Desktop Integration: Smooth remote access for managing IT environments effortlessly.
Patch Management: Essential for maintaining system updates and security.
Ticketing System: Streamlines workflow for incident management.
Scalability: Supports business growth with scalable infrastructure.

What benefits and ROI can users expect from ConnectWise Automate?

Time Savings: Automation capabilities free up time for strategic tasks.
Increased Efficiency: Streamlined processes lead to better resource allocation.
Improved Support: Reliable technical support enhances stability.
Cost-Effective Operations: Efficient management reduces unnecessary expenses.

Organizations in networking, managed service providers, and client administration use ConnectWise Automate for patch management, desktop oversight, and incident resolution. It's crucial for inventory tracking, system management, and remote support, enhancing professional services and integrating with ticket systems for effective troubleshooting and workflow management. Its adaptability supports diverse customer environments and facilitates task automation, maintaining efficient operation across IT networks.

ConnectWise

Sample Customers

76BITS, Aquaflam, Convey2Web

I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions

Buyer's Guide

Comodo RMM vs. ConnectWise Automate

April 2026

Free Report: Comodo RMM vs. ConnectWise Automate

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