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Comodo RMM vs Kaseya VSA comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Comodo RMM and Kaseya VSA based on real PeerSpot user reviews.

Find out in this report how the two Remote Monitoring and Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Comodo RMM vs. Kaseya VSA report (Updated: September 2022).
635,987 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We like the auto containment feature.""The management feature is very good. You get a complete and clear view of the employment tool on Linux, Mac, and Windows operating systems (even on mobile). Third-party integration is also possible (e.g., IBM, Apple, etc.)."

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"The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse.""I like the Live Connect module provided by Kaseya. It is a powerful module. I also like the Agent Procedure module. We work with it most of the time.""I like the remote control, audit, inventory, patch management, software management, and monitoring features.""The solution was scalable.""The most valuable part of this solution is the security features that it offers.""VSA installs an agent on every computer that allows users to create a help desk ticket with one click. That's why I chose VSA. Many users never create tickets when they have a problem. Sometimes I won't know about an issue until they run into me and say, "Hey, this has been broken for two months."""Being able to connect to client computers without them necessarily needing to be there and being able to put in the patches and manage different information systems is valuable.""This solution is our RMM tool and we love the deployment features."

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Cons
"They should integrate email security in the same solution.""The solution needs further integration with other software tools like a CRM and other accounting tools. Not having this integration makes Comodo RMM limited in functionality. Additionally, more network management features would be good to have in the next release."

More Comodo RMM Cons →

"There should be more Mac support. Whenever a new Mac operating system comes out, the support is very limited. It takes them a while to get things up to date. We're seeing more and more people move to Mac from the Windows environment for various reasons, but their support for Mac is very limited. A lot of it might have to do with Mac itself, but there are ways to improve upon that. That would be my biggest thing for improvement.""I believe we should include a VSA license to provide complete endpoint management.""It never functioned as intended.""The way it is laid out can be improved. If it could be a little more intuitive, it might be a little bit easier. Sometimes, it is hard to find features because they're called something weird, or they're in an interesting location that you wouldn't have thought that they'd be in.""Its scripting language kind of sucked. They have their own version of PowerShell inside VSA. if you want to reach out and grab endpoint information, for instance, to know how many end devices have a program installed, you actually have to write a script for that. It wasn't like how it is in CrowdStrike where you can just do a search, and it just happened. In VSA, you have to write your own script to do it. In terms of new features, an integrated MDM for mobile devices would be awesome.""The agent-based monitoring solution can be improved.""The UI could be streamlined. The menu has 18 options, but we only use three. It has a lot of redundant stuff. Software management, software deployment, patch management, etc., all do the same thing, but they're different programs and licenses.""Kaseya VSA could be improved with more features to support the latest operating systems."

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Pricing and Cost Advice
Information Not Available
  • "I think it costs more than ManageEngine."
  • "The dollar exchange rate in Brazil is very high, so the price should be better for our country."
  • "It depends on what products you want. Kaseya loves packages, and if you are packaging, it is more affordable. If you're not packaging, it tends to be a little bit more expensive than others."
  • "It is not expensive. Anyone can afford it. Most of the time, we get a discount for licenses. We had about 5,000 agents, and we received a discount on the price. There is only the licensing cost. If you use the on-prem version, you also have the infrastructure cost."
  • "With the on-prem, you buy the agent license. That's a one-time fee, and it varies depending on how many you have. You also pay annual maintenance on the number that you have. So, there are two fees involved: a one-time fee and a recurring fee."
  • "We pay a monthly fee, but it's a three-year contract divided by 36. They don't offer a true SaaS plan where you can add licenses monthly as you go. The cost is $7 per person per month, and we are paying about $1,700 a month."
  • "We were looking at a price of $22.50 cents per user."
  • "Licensing is available on a yearly basis and is priced per node."
  • More Kaseya VSA Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The management feature is very good. You get a complete and clear view of the employment tool on Linux, Mac, and Windows operating systems (even on mobile). Third-party integration is also possible… more »
    Top Answer:The solution needs further integration with other software tools like a CRM and other accounting tools. Not having this integration makes Comodo RMM limited in functionality. Additionally, more… more »
    Top Answer:We like the auto containment feature.
    Top Answer:The remote support is the most valuable aspect of the solution.
    Top Answer:We actually upgraded the solution due to the fact that we needed the support for Apple devices. We haven't had a chance to test that part of the product just yet, however, that was our biggest… more »
    Top Answer:We primarily use the solution for remote support.
    Ranking
    Views
    599
    Comparisons
    406
    Reviews
    1
    Average Words per Review
    187
    Rating
    7.0
    Views
    4,545
    Comparisons
    2,929
    Reviews
    14
    Average Words per Review
    775
    Rating
    7.5
    Comparisons
    Learn More
    Overview

    Comodo Remote Monitoring and Management (CRMM) allows Managed Service Providers to have a comprehensive perceivability and control over the system that they oversee. It includes endpoint checking and alerts with quick remote desktop sharing, professional service automation, powerful strategy and interface for job creation, ticketing etc. As said above Comodo Remote Monitoring enhances the proficiency of their work processes and provide quality service to clients.

    Kaseya is a provider of complete IT management solutions for Managed Service Providers and small to midsized businesses. Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions. Kaseya solutions currently manage over 10 million endpoints worldwide and are in use by customers in a wide variety of industries, including retail, manufacturing, healthcare, education, government, media, technology, finance, and more. Kaseya, headquartered in Dublin, Ireland is privately held with a presence in over 20 countries.

    Offer
    Learn more about Comodo RMM
    Learn more about Kaseya VSA
    Sample Customers
    76BITS, Aquaflam, Convey2Web
    Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Comms Service Provider17%
    Educational Organization6%
    Performing Arts6%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Comms Service Provider13%
    Government6%
    Healthcare Company5%
    Company Size
    VISITORS READING REVIEWS
    Small Business43%
    Midsize Enterprise19%
    Large Enterprise38%
    REVIEWERS
    Small Business70%
    Midsize Enterprise20%
    Large Enterprise10%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise20%
    Large Enterprise46%
    Buyer's Guide
    Remote Monitoring and Management Software
    September 2022
    Find out what your peers are saying about Atera, Kaseya, ConnectWise and others in Remote Monitoring and Management Software. Updated: September 2022.
    635,987 professionals have used our research since 2012.

    Comodo RMM is ranked 13th in Remote Monitoring and Management Software with 2 reviews while Kaseya VSA is ranked 2nd in Remote Monitoring and Management Software with 16 reviews. Comodo RMM is rated 7.0, while Kaseya VSA is rated 7.4. The top reviewer of Comodo RMM writes "Great remote controlling and monitoring features with a competitive price". On the other hand, the top reviewer of Kaseya VSA writes "Broken from the beginning and never functioned as anticipated". Comodo RMM is most compared with Atera, NinjaOne, ManageEngine Desktop Central MSP, N-able N-sight Remote Monitoring & Management and Continuum Command, whereas Kaseya VSA is most compared with Microsoft Endpoint Configuration Manager, NinjaOne, Microsoft Windows Server Update Services, ConnectWise Automate and Datto Remote Monitoring and Management.

    See our list of best Remote Monitoring and Management Software vendors.

    We monitor all Remote Monitoring and Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.