Kaseya VSA and Comodo RMM compete in the remote monitoring and management space. Comodo RMM appears to have the upper hand with a more robust feature set oriented towards comprehensive monitoring.
Features: Kaseya VSA offers scalability, automation, and performance monitoring tools due to its powerful integration capabilities. Comodo RMM delivers robust security features, streamlined operations, and user-friendly systems, focusing on ease of use.
Ease of Deployment and Customer Service: Kaseya VSA provides customizable deployment and a comprehensive knowledge base, ensuring an easier implementation process. Comodo RMM offers a straightforward user setup and accessible customer service, focusing on simplicity and support.
Pricing and ROI: Kaseya VSA involves a higher initial cost but promises strong ROI, targeting larger environments with its extensive features. Comodo RMM comes with a lower initial expenditure while offering substantial return through effective monitoring and robust security, appealing to smaller businesses with cost-effective pricing.
| Product | Market Share (%) |
|---|---|
| Kaseya VSA | 18.2% |
| Comodo RMM | 1.2% |
| Other | 80.6% |
| Company Size | Count |
|---|---|
| Small Business | 25 |
| Midsize Enterprise | 4 |
| Large Enterprise | 4 |
Comodo Remote Monitoring and Management (CRMM) allows Managed Service Providers to have a comprehensive perceivability and control over the system that they oversee. It includes endpoint checking and alerts with quick remote desktop sharing, professional service automation, powerful strategy and interface for job creation, ticketing etc. As said above Comodo Remote Monitoring enhances the proficiency of their work processes and provide quality service to clients.
Kaseya VSA (Virtual System Administrator) is a cloud-based IT management software that provides a comprehensive set of IT management tools for small and mid-sized businesses, including remote monitoring and management, help desk ticketing, patch management, and automated IT processes.
VSA provides a centralized platform for IT administrators to manage and monitor multiple devices and endpoints, including desktops, laptops, servers, and mobile devices. The software offers real-time monitoring, automated alerts, and reporting capabilities to help administrators quickly identify and resolve issues.
VSA also includes a help desk ticketing system for managing and resolving IT support requests, as well as a patch management module for keeping systems up-to-date and secure. Additionally, the platform offers a range of automated IT processes, including software deployment and inventory management, to help administrators streamline their work and improve efficiency.
Kaseya VSA Features
Kaseya VSA has many valuable key features. Some of the most useful ones include:
Kaseya VSA Benefits
There are many benefits to implementing Kaseya VSA. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Kaseya VSA is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s easy to use, has a good Live Connect feature, and its unified portal.
A Team Lead at a tech services company explains what he finds most valuable about the solution: “The ease of access and ease of use was great. When Kaseya is deployed on the customer's computer, we have access to the customer. We just need the computer's name or ID, or sometimes, if the user has the same name as their first name, we can find them that way.”
"The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse,” says another Automation Team Lead at a tech services company.
PeerSpot reviewer Allan E., Director Of IT / Purchasing Manager at Macomb/St. Clair Workforce Development Board expresses, “One of the most appealing features is that it combines remote control, patch management, and software management into a single portal."
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