We performed a comparison between Comodo RMM and Kaseya VSA based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"We like the auto containment feature."
"The management feature is very good. You get a complete and clear view of the employment tool on Linux, Mac, and Windows operating systems (even on mobile). Third-party integration is also possible (e.g., IBM, Apple, etc.)."
"The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse."
"I like the Live Connect module provided by Kaseya. It is a powerful module. I also like the Agent Procedure module. We work with it most of the time."
"I like the remote control, audit, inventory, patch management, software management, and monitoring features."
"The solution was scalable."
"The most valuable part of this solution is the security features that it offers."
"VSA installs an agent on every computer that allows users to create a help desk ticket with one click. That's why I chose VSA. Many users never create tickets when they have a problem. Sometimes I won't know about an issue until they run into me and say, "Hey, this has been broken for two months.""
"Being able to connect to client computers without them necessarily needing to be there and being able to put in the patches and manage different information systems is valuable."
"This solution is our RMM tool and we love the deployment features."
"They should integrate email security in the same solution."
"The solution needs further integration with other software tools like a CRM and other accounting tools. Not having this integration makes Comodo RMM limited in functionality. Additionally, more network management features would be good to have in the next release."
"There should be more Mac support. Whenever a new Mac operating system comes out, the support is very limited. It takes them a while to get things up to date. We're seeing more and more people move to Mac from the Windows environment for various reasons, but their support for Mac is very limited. A lot of it might have to do with Mac itself, but there are ways to improve upon that. That would be my biggest thing for improvement."
"I believe we should include a VSA license to provide complete endpoint management."
"It never functioned as intended."
"The way it is laid out can be improved. If it could be a little more intuitive, it might be a little bit easier. Sometimes, it is hard to find features because they're called something weird, or they're in an interesting location that you wouldn't have thought that they'd be in."
"Its scripting language kind of sucked. They have their own version of PowerShell inside VSA. if you want to reach out and grab endpoint information, for instance, to know how many end devices have a program installed, you actually have to write a script for that. It wasn't like how it is in CrowdStrike where you can just do a search, and it just happened. In VSA, you have to write your own script to do it. In terms of new features, an integrated MDM for mobile devices would be awesome."
"The agent-based monitoring solution can be improved."
"The UI could be streamlined. The menu has 18 options, but we only use three. It has a lot of redundant stuff. Software management, software deployment, patch management, etc., all do the same thing, but they're different programs and licenses."
"Kaseya VSA could be improved with more features to support the latest operating systems."
Comodo RMM is ranked 13th in Remote Monitoring and Management Software with 2 reviews while Kaseya VSA is ranked 2nd in Remote Monitoring and Management Software with 16 reviews. Comodo RMM is rated 7.0, while Kaseya VSA is rated 7.4. The top reviewer of Comodo RMM writes "Great remote controlling and monitoring features with a competitive price". On the other hand, the top reviewer of Kaseya VSA writes "Broken from the beginning and never functioned as anticipated". Comodo RMM is most compared with Atera, NinjaOne, ManageEngine Desktop Central MSP, N-able N-sight Remote Monitoring & Management and Continuum Command, whereas Kaseya VSA is most compared with Microsoft Endpoint Configuration Manager, NinjaOne, Microsoft Windows Server Update Services, ConnectWise Automate and Datto Remote Monitoring and Management.
See our list of best Remote Monitoring and Management Software vendors.
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