"The solution is very stable and offers a good level of performance."
"We switched to Commvault because we were looking to centralize management. This reduced IT administrator time as well as providing stability and reliability for data backups in a single console."
"The backup and restore capabilities are key. The most useful things to us about Commvault, in general, is the breadth of the applications that it can protect as well as the features inside of it, like deduplication and encryption. When people get their data encrypted, Commvault has a way to tell if somebody is being attacked through a cybersecurity threat because their data changes. So, Commvault has what they call honeypot files out there to look to see if anybody is changing these files. Only Commvault knows which files those are, so nobody should be messing with those files. If it changes, then it will alert you to say, "Oh, I potentially have somebody messing with my files." It will alert you to something going on in your environment that probably shouldn't be happening. We deploy that with all our customers so they have this capability as well."
"Commvault gives us a single platform to manage and recover our data. Since we are a research organization, backup is one of the most critical parts of our IT operations and services. Internally, we run it as a managed service, and there is a single console that makes it easy for management to see the performance."
"We have multiple workloads, including SQL, Oracle, SAP HANA, especially Sybase, as well as file systems, VMs, and Exchange mailboxes. Commvault provides very good support for them."
"This product has allowed us to recover data when we've had issues."
"Commvault is both very stable and scalable."
"It's very user-friendly. It supports a wide range of workloads. It's quite easy to use, it's very powerful and it's scalable."
"The solution is very stable."
"When we started using Commvault, we felt that there were some technical issues with managing it, but we are comfortable enough with managing it now. There were many issues, like index corrupting, when we first started, but all those issues were resolved by the Commvault tech team."
"The main area for improvement is that we sometimes experience negative effects from their updates. If they had a larger test area for their updates, that would help."
"It would be a bit unfair to say that it's complex, due to the fact that it supports so many different workloads, however, if there's anything that is a bit of a shortcoming, then it's the fact that there's a bit of complexity involved when dealing with the product."
"I would like to see a more user-friendly GUI."
"Commvault is a rich system that might scare somebody the first time they see it because it feels so huge."
"It is a little more complicated than it really needs to be."
"Our customers complain that this is a difficult product to manage."
"The retention log feature could be an issue for us and can be improved. The backup schedule can also be better in terms of how you set it up."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"In the past, incident response time for tech support was slow."
"The reporting is a bit unreliable. It needs to be better."
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Commvault Complete Data Protection is ranked 1st in eDiscovery with 46 reviews while OpenText EnCase eDiscovery is ranked 4th in eDiscovery with 2 reviews. Commvault Complete Data Protection is rated 8.4, while OpenText EnCase eDiscovery is rated 8.6. The top reviewer of Commvault Complete Data Protection writes "Can easily restore data in a disaster recovery scenario". On the other hand, the top reviewer of OpenText EnCase eDiscovery writes "It is used as a forensic tool and End point Security that takes an image, extracts the data and then analyzes the keyword search besides providing Security for the Enterprise network". Commvault Complete Data Protection is most compared with Veeam Backup & Replication, Rubrik, Veritas NetBackup, Azure Backup and Veritas Backup Exec, whereas OpenText EnCase eDiscovery is most compared with kCura Relativity, CrowdStrike Falcon, Casepoint, Microsoft Defender for Endpoint and Nuix eDiscovery. See our Commvault Complete Data Protection vs. OpenText EnCase eDiscovery report.
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