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Cisco Umbrella vs VMware NSX comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Cisco Umbrella improves security, efficiency, and cost-effectiveness with cloud access, integrating seamlessly and reducing operational costs and malware.
Sentiment score
6.4
VMware NSX enhances infrastructure efficiency, CAPEX savings, cybersecurity, and ROI, but initial costs and security effectiveness have mixed reviews.
Cisco is a big brand in the networking domain, but in security, they are pushing a lot and improving day by day.
Chief Technology Officer at Binary Global Limited
From my point of view, the biggest return on investment when using the solution is that it makes it a lot easier to delegate some of the tasks that were traditionally used, such as building policies on the firewalls and doing it through Cisco Umbrella.
Network Engineer at a tech consulting company with 501-1,000 employees
The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
 

Customer Service

Sentiment score
8.0
Cisco Umbrella excels in support efficiency, but purchasing and real-time support integration need improvement despite good documentation.
Sentiment score
6.7
VMware NSX customer service is praised for efficiency and expertise, but improvements in accessibility and responsiveness are desired.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Manager Cyber Security Department at Mana
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
Director at Infosonik Systems Ltd
If I don't need to go to support all the time, that means the product is working fine, so I'm very happy with them.
Network Engineer at a tech consulting company with 501-1,000 employees
They were always helpful.
Senior VMware Administrator at Johnson Controls, Inc.
They are quick and understand things easily, so the support is aligned very effectively.
Windows Redhat Linux Vmware & Azure & Cloud & Nutanix Ahv-Vmware & Backup Senior System Administrator at AlDawaa Medical Services
Our technicians have a good support experience from the company.
Joint Staff Officer at Hellenic National Defence General Staff
 

Scalability Issues

Sentiment score
8.2
Cisco Umbrella is scalable, supporting seamless user growth and integration, making it ideal for organizations of any size.
Sentiment score
7.7
VMware NSX is praised for its scalability, robust performance, and efficient network integration, despite some complexity in scaling.
Cisco Umbrella scales incredibly with the growing needs of my organization.
Network Engineer at a construction company with 1,001-5,000 employees
Cisco Umbrella scales really well with the growing needs of my company, bringing the ability to ensure that people are safe and connected.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Cisco Umbrella scales effectively with the growing needs of my company; it's excellent, and I have experienced no issues.
Senior Network Engineer at Boys Town
There is a high level of satisfaction with its ability to scale.
Senior IT Strategy Consultant at a financial services firm with 1,001-5,000 employees
 

Stability Issues

Sentiment score
8.3
Cisco Umbrella is highly reliable, offering consistent performance and high uptime with minor glitches easily resolved.
Sentiment score
8.1
VMware NSX is highly stable, with strong performance, scalability, and frequent updates addressing most bugs and integration concerns.
I have not experienced any major stability issues with Cisco Umbrella.
Director at Infosonik Systems Ltd
Cisco Umbrella Secure Access is pretty stable in my mind, and we have not seen many glitches that would have interrupted services at customer locations.
Chief Technology Officer at Binary Global Limited
The stability and reliability of the Cisco Umbrella platform have been great.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
The product performs at 99% efficiency without any showstoppers or significant issues.
Windows Redhat Linux Vmware & Azure & Cloud & Nutanix Ahv-Vmware & Backup Senior System Administrator at AlDawaa Medical Services
For stability, I would rate VMware NSX as a nine out of ten.
Services Presales Solutions Architecture - UAE & Gulf at a tech vendor with 10,001+ employees
 

Room For Improvement

Cisco Umbrella struggles with integration, customization, user interface, and performance, needing improved documentation, security features, and deployment processes.
VMware NSX faces challenges in costs, complexity, and user satisfaction, needing enhancements in automation, scalability, and security features.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
Manager Cyber Security Department at Mana
The product can only shield a small area, making it less effective for larger spaces or multiple users.
Director at Infosonik Systems Ltd
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
CTO at Next Technologies Ltd
The initial configuration and integration within our existing environment were not easy.
Senior IT Strategy Consultant at a financial services firm with 1,001-5,000 employees
The pricing for the product is another area for improvement as I'm not satisfied nowadays.
Senior VMware Administrator at Johnson Controls, Inc.
The licensing model is expensive and could be more flexible, especially after Broadcom bought VMware.
Services Presales Solutions Architecture - UAE & Gulf at a tech vendor with 10,001+ employees
 

Setup Cost

Enterprise buyers appreciate Cisco Umbrella's security but have mixed opinions on its pricing, citing flexibility and potential cost issues.
VMware NSX is viewed as costly, with complex licensing and high initial costs, particularly impacting smaller organizations.
We've bundled that with our firewall stuff and our VPN, which brings the price down and adds the ability to grow.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
Director at Infosonik Systems Ltd
The prices need to be lower as the current pricing is exceedingly high.
Network Solutions Architect at a financial services firm with 10,001+ employees
The cost of VMware NSX is considered high.
Senior IT Strategy Consultant at a financial services firm with 1,001-5,000 employees
VMware NSX is a little higher in price compared to the competition.
Joint Staff Officer at Hellenic National Defence General Staff
There is room for improvement in terms of pricing.
Senior VMware Administrator at Johnson Controls, Inc.
 

Valuable Features

Cisco Umbrella features robust security, seamless deployment, granular control, enhancing hybrid work protection and compliance with ease of use.
VMware NSX offers enhanced security, seamless management, and flexibility with automation, scalability, and integration for cloud and on-premises solutions.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
Manager Cyber Security Department at Mana
The most valuable feature of Cisco Umbrella is its DNS security.
Network Solutions Architect at a financial services firm with 10,001+ employees
The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service.
Chief Technology Officer at Binary Global Limited
Micro-segmentation enhances security and provides more secure data in your data center.
Services Presales Solutions Architecture - UAE & Gulf at a tech vendor with 10,001+ employees
The most powerful feature of VMware NSX is the micro-segmentation that allows us to separate the different protocols our application works with.
Joint Staff Officer at Hellenic National Defence General Staff
I value the ability to dynamically configure our network on the fly using VMware NSX.
Senior IT Strategy Consultant at a financial services firm with 1,001-5,000 employees
 

Categories and Ranking

Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
123
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (1st)
VMware NSX
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
106
Ranking in other categories
Network Virtualization (2nd), Cloud and Data Center Security (2nd), Network Traffic Analysis (NTA) (5th), Network Detection and Response (NDR) (7th), Network Automation (3rd), Microsegmentation Software (1st)
 

Mindshare comparison

While both are Enterprise Networking solutions, they serve different purposes. Cisco Umbrella is designed for Domain Name System (DNS) Security and holds a mindshare of 20.8%, down 25.1% compared to last year.
VMware NSX, on the other hand, focuses on Network Virtualization, holds 33.8% mindshare, down 45.5% since last year.
Domain Name System (DNS) Security Market Share Distribution
ProductMarket Share (%)
Cisco Umbrella20.8%
Infoblox Advanced DNS Protection11.5%
Palo Alto Networks DNS Security7.6%
Other60.1%
Domain Name System (DNS) Security
Network Virtualization Market Share Distribution
ProductMarket Share (%)
VMware NSX33.8%
Cisco ACI36.5%
Cisco Elastic Services Controller8.7%
Other21.0%
Network Virtualization
 

Featured Reviews

Emilio Montoya - PeerSpot reviewer
CTO at PROA
Ensures internet navigation safety and boosts productivity
The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.
TAIYAB HASAN - PeerSpot reviewer
Windows Redhat Linux Vmware & Azure & Cloud & Nutanix Ahv-Vmware & Backup Senior System Administrator at AlDawaa Medical Services
Has improved network visibility and security through micro-segmentation and SDN capabilities
This feature gives us flexibility and allows us to manage everything under one pane. We can see everything on one console, including network operations and behavior. Monitoring and security are among the best features for VMware NSX. For micro-segmentation, it's integrated with our endpoint security. If there are any issues with servers or VMs, it notifies us so we can isolate the servers and investigate. It provides distributed security features such as firewall and intrusion, IDS, IPS. The security level with IPS and IDS in VMware NSX is excellent. It also provides logical switching and routing which gives an extra layer for Layer 2 and Layer 3 switching requirements. The solution provides flexibility, automation, and self-service capabilities, resulting in cost savings as extensive expertise isn't required. Once automation and self-service are implemented, many tasks can be completed automatically. Load balancing is another excellent feature. Multiple servers can run on load balancing features, which is particularly useful since we have many application servers running. Sharing loads between servers provides the best performance.
report
Use our free recommendation engine to learn which Domain Name System (DNS) Security solutions are best for your needs.
881,757 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
8%
Healthcare Company
6%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise30
Large Enterprise51
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise23
Large Enterprise69
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
What are the biggest differences between Cisco ACI and VMware NSX?
There are some very major differences between both the Products and to name a few. -Cisco ACI have physical network gear (9K Switches) where the Code runs in ACI Policy Mode & the UCS server wh...
What are the biggest differences between Cisco ACI and VMware NSX?
Once you know your way around the Cisco ecosystem, using Cisco ACI is not so difficult. It is a global product, so when you change one interface, changes are automatically reflected on every switch...
What do you like most about VMware NSX?
The product has valuable features for security and network extension.
 

Also Known As

OpenDNS
VMware Nicira, Lastline Defender
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
City of Avondale, Lumeta, Kroll Ontrack, Heartland Payment Systems, Baystate Heallth, Exostar, Tribune Media, iGATE, NTT Communications, Synergent, California Natural Resources Agency, Bloomington Public Schools, Columbia Sportswear, Join Experience S.A, Schuberg Philis
Find out what your peers are saying about Cisco, Infoblox, Palo Alto Networks and others in Domain Name System (DNS) Security. Updated: February 2026.
881,757 professionals have used our research since 2012.