We performed a comparison between Cisco Secure Email and Forcepoint Secure Web Gateway based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"The initial setup was easy."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"The technical support is good and quick to resolve issues."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"The tool comes with AI features. It is good for clients who already use Cisco products due to integration."
"We like the in-built features, like the email filtering based on the IP and domain. Cisco has its own blacklisted domains and IPs, which is very good. This filters around 70 percent of emails from spam, and we are seeing fewer false positives with this."
"The tool has a DLP solution which we can implement. Its database is updated regularly."
"There are a lot of filters for scam emails and things like that work out of the box. You can also use the antivirus features. I like its features."
"It integrates with Active Directory and we can limit specific users to using specific applications."
"It's flexible. There are a lot of rules and policies that can be easily applied for certain employees or certain mailboxes."
"The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering."
"The system enables end users to manage their own whitelists/blacklists."
"The policies are category-based, so knowledge of another content URL is not compulsory."
"Forcepoint Secure Web Gateway does most of its job well, but I especially like its data security feature."
"It allowed our company to not worry about the security of a page, but talk more about the content and the productivity of specific types of web categories."
"Ability to send decrypted traffic to other security solutions for inspection."
"The critical role is web URL filtering."
"I have found the web content filtering and malware filter the most valuable."
"The most valuable feature of Forcepoint Web Security is creating the easy to install further policies that are deployed through the Forcepoint security manual at some stage. Just drag and drop and the policies are there."
"The feature that I find to be most valuable is the flexibility of the single endpoint."
"The phishing and spam filters could use some improvement."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"The pre-sales cost calculations could be more transparent."
"The UI needs to be more user-friendly."
"The XDR dashboard has room for improvement."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"There are some concerns in the way the architecture is set up, making it an area where improvements are required."
"The user interface is a bit complex."
"I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."
"It is not user-friendly, and it is quite complicated. So, it should be more user-friendly."
"They could improve the filters. In my time at the company, there were several times we had to contact support to update the filters."
"We cannot manage multiple devices from a single UI."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"If you are not a technical guy, it is hard to maneuver, but as soon as you work on it, it gets better and better. If there was a better way to know how to do things or how to find things, it would be good."
"The firewall doesn't have any features because some customers are requesting they will install the firewall without licensing. At this time we cannot go further without licensing. Licensing is a must with Forcepoint Web Security firewalls."
"The Sandbox solution should be integrated with the NIST to handle whatever new vulnerabilities or new sites are identified as potential threats."
"The solution should be better able to support itself and operate faster. Sometimes the technical support team takes too long to respond."
"Improve detailed guidelines to deploy the transparent proxy to Firefox users."
"Ease of use could be improved."
"The availability of clusters is limited, and the product is very unstable. The development team is slow as well."
"Sometimes attacks or a new ransomware gets through."
"But the deployment could be easier. It might take from one day to three days. Usually, that involves an engineer from the vendor and a working team at the enterprise."
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Cisco Secure Email is ranked 2nd in Email Security with 55 reviews while Forcepoint Secure Web Gateway is ranked 6th in Secure Web Gateways (SWG) with 47 reviews. Cisco Secure Email is rated 8.4, while Forcepoint Secure Web Gateway is rated 7.8. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Forcepoint Secure Web Gateway writes "Simple to set up, reliable, and offers great reporting". Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas Forcepoint Secure Web Gateway is most compared with Zscaler Internet Access, Cisco Umbrella, Symantec Proxy and Fortinet FortiProxy.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.