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Within half an hour, the team person will arrive, and the issue will be resolved in an hour.
Cisco's tech support can be hit or miss, depending on the engineer you get.
The support is pretty decent, with a rating of eight out of ten.
There are instances where both the response time and technical support quality need improvement.
The on-premises hardware is not very scalable, but switching to the SaaS offering is expected to improve scalability.
My thoughts on the scalability level of Cisco Secure Email is nine because of the delay in making a configuration and the slowness in the console.
Based on my experience, the stability of Cisco Secure Email is very strong.
The solution should better analyze the actual content rather than only focusing on the email header or origin.
It may take nearly an hour to get back to normal while configuring policies.
It would be beneficial to have the functionality of the Email Threat Defense integrated into the Email Security Gateway so customers don't have to buy two products for full email protection.
Forcepoint Secure Web Gateway is not endpoint security.
They need to enhance their CASB solutions since currently, the cloud index support is low compared to competitors.
Its cost is bundled with other Cisco products.
The licensing is a mess and needs sorting out.
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
It's really expensive.
The integration of Cisco AMP for Advanced Malware Protection with Cisco Secure Email has helped our organization's security posture.
It is highly effective in catching phishing and spam emails.
It also possesses multiple modules for spam detection, malware detection, and threat intelligence, which are valuable in categorizing emails and determining actions.
If you have the complete Forcepoint solution, it can integrate with other Forcepoint products, such as DLP solution and email gateway.
As organizations move away from legacy applications and data centers, the SASE architecture and ZTNA-based operations become essential.
| Product | Mindshare (%) |
|---|---|
| Cisco Secure Email | 4.4% |
| Proofpoint Email Protection | 6.3% |
| Microsoft Defender for Office 365 | 5.7% |
| Other | 83.6% |
| Product | Mindshare (%) |
|---|---|
| Forcepoint Secure Web Gateway | 2.8% |
| Zscaler Internet Access | 9.9% |
| Cisco Umbrella | 9.5% |
| Other | 77.8% |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 18 |
| Large Enterprise | 27 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 6 |
| Large Enterprise | 29 |
Cisco Secure Email provides email security with advanced threat protection, spam filtering, and easy integration with Cisco Talos, ensuring comprehensive protection against cyber threats like phishing and malware.
Cisco Secure Email offers a comprehensive platform for organizations seeking robust email security. With advanced threat protection and seamless integration with Cisco Talos, it enhances threat intelligence. The tool provides easy-to-use spam blocking and granular policy customization. Effective ransomware, phishing, and malware protection ensures stable network performance. It includes logging and reporting features, along with Active Directory integration, delivering enhanced security without extra hardware. Although it addresses threats efficiently, improvements in synchronization with reporting tools and phishing detection are needed. Organizations find cost and licensing complexities challenging for smaller networks and seek more intuitive configuration, advanced AI threat detection, and comprehensive reporting. Enhanced support, documentation, and cross-platform compatibility are desirable for better management and scalability.
What are the most important features?In industries like finance, healthcare, and IT, Cisco Secure Email is key to securing email communications. It serves as the primary email gateway in datacenters, scanning and filtering emails to defend against phishing, malware, and spam. Many organizations integrate it with Sophos Antivirus and Talos Threat Intelligence for heightened protection. It plays a crucial role in outbound message control and data loss prevention, ensuring compliance with security policies.
Forcepoint Secure Web Gateway ensures secure internet access with features like URL filtering and real-time analytics. It's known for robust security, scalability, and integration capabilities, making it ideal for managing web traffic and preventing data loss.
Forcepoint Secure Web Gateway is designed to provide comprehensive protection for web traffic while enabling organizations to maintain security and productivity. By integrating well with Forcepoint offerings like DLP and CASB, it offers added functionality. The gateway equips users with tools such as SSL inspection and Shadow IT visibility. Despite its complex setup and challenges with updates, the platform is recognized for its flexibility, performance reliability, and ability to deliver granular policy control. Customers in demanding environments benefit from its extensive IP-based protection and robust report customization capabilities.
What are the standout features?Government agencies and professional services deploy Forcepoint Secure Web Gateway in on-premises and hybrid cloud setups for enhanced web security. By monitoring and controlling user activity, these entities maintain productivity and protect sensitive data. The gateway effectively manages internal and external web traffic, ensuring cyber threats are minimized. Specific industry needs are addressed with robust security frameworks tailored to maintain data integrity and efficiency.
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