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Cisco Secure Email vs Forcepoint Secure Web Gateway comparison

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Featured Review
Find out what your peers are saying about Cisco, Proofpoint, Fortinet and others in Email Security. Updated: January 2022.
566,406 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load.""There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails.""The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done.""The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path.""It does a great job of preventing spam, malware, and ransomware. I can only go by what people have told me and what I've seen, but I have not seen spam in a year and a half to two years in my own company mailbox. And there are not a lot of catches where it's catching something that should have gotten through, either.""The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment.""It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well.""I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption."

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"The GUI is quite nice.""Once deployed, the management console is simple and easy to use.""I have found the web content filtering and malware filter the most valuable.""The most valuable feature is the ability to allow or block sites by category.""The Forcepoint client software can be downloaded on a user's machine so that it can filter the sites from home or the office. That's one of the biggest features. We can use it for filtering our laptops for our users at any place.""The critical role is web URL filtering.""In terms of performance, Forcepoint stands out because it is more scalable than any other solution. It can extend to different types of boxes and integrate well with other platforms and vendors. And it doesn't need to have the same kind of box or throughput to have high availability.""The feature that I find to be most valuable is the flexibility of the single endpoint."

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Cons
"They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like.""Typically, in a phishing email, they try to use a name everybody's going to recognize, like the CEO's name or the CFO's name... With this appliance, the way it's designed at the moment, for us to really stop that with any level of confidence, we have to build a dictionary of all the names of the people we want it to check, and all the ways they could be spelled. My name would be in there as Phillip Collins, Phillip D. Collins, Phillip Dean Collins, Phil Collins, Phil D. Collins. There could be eight or 10 variations of my name that we'd have to put in the dictionary. There's no artificial intelligence to say "Phil Collins" could be all these other things, and to stop phishing from coming through in that way.""I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier.""We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well.""The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations.""I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate.""The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge.""We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."

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"It's the support that's the problem because that's a different question from the product itself — it's the Achilles heel.""I have been in contact with technical support several times, and I am not happy with them.""Overall the software is occupying too much memory space. If they could remedy that, it would be a better experience, because today Windows is occupying too much memory space as well (in terms of the RAM), and this software has also started occupying all the memory. Due to this, I have less space for my other office products and data. I can't, for example, operate a huge Excel sheet or other datasets.""There should be more hardware models available and the application control could improve.""To access the root of the product for troubleshooting you must have a data engineer. This is the big issue with Forcepoint. The support community is not good.""It has a problem with tablets and the iPhone. It's not filtering on these platforms. It filters on Windows but not iOS or Android.""We are using a V10000 G3 appliance. It is just a proxy. It is just HTTP, FTP, and HTTPS. Now, as our website has developed and we are using rich time-connectivity protocols, the proxy doesn't have the ability to work with these protocols. It would be nice if the UDP feature was there for it to filter UDP traffic. It needs firewall capabilities for UDP filtering. Its upgrades can be quite complex, and they don't always go as per the plan. Its reporting could be a bit more granular.""In the on-premises version, I don't like the deployment and structuring of the device."

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Pricing and Cost Advice
  • "You're going to get what you pay for. If you're not willing to pay the price of Cisco, you're not going to get a product that's as good as Cisco. I don't think Cisco is overpriced, because for the last two years I've been comparing it to Microsoft and Cisco has been cheaper and given us more features."
  • "In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost."
  • "The licensing was all transferred."
  • "Compared to Cisco's on-prem service, the cost is the same, but you don't have to pay for the hardware and you don't have to maintain the system, as far as upgrades and hardware failures are concerned. It is cheaper to operate on their cloud service than it is to operate with their on-prem service."
  • "Cisco Secure Email and the support are priced well. It's not cheap, but there are other solutions that offer less and cost so much. For example, Microsoft is more expensive than Cisco."
  • "There are additional fees for adding features."
  • "At times, we feel the pricing is a bit too high, but then, there is also room for discounts. We enjoy a lot of discounts, and that is why we are still with them. There are no costs in addition to the standard licensing fees."
  • More Cisco Secure Email Pricing and Cost Advice →

  • "The licensing is not expensive."
  • "The price of this product should be reduced to make it more competitive."
  • "Licensing is flexible. License pricing information is based on the customer, their environment, and on the future approach."
  • "The solution is priced a little high compare to similar solutions."
  • "Overall, I am not aware of the option to pay for one time use of Forcepoint Secure Web Gateway."
  • "The price of this solution is reasonable."
  • More Forcepoint Secure Web Gateway Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it… more »
    Top Answer: 
    We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks… more »
    Top Answer: 
    The most valuable feature is the ability to allow or block sites by category.
    Top Answer: 
    An area for improvement would be the classification of websites - it can take a long time for new websites to be classified.
    Ranking
    1st
    out of 56 in Email Security
    Views
    12,125
    Comparisons
    7,713
    Reviews
    11
    Average Words per Review
    1,574
    Rating
    8.9
    Views
    7,098
    Comparisons
    4,524
    Reviews
    11
    Average Words per Review
    609
    Rating
    7.9
    Comparisons
    Also Known As
    Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
    Forcepoint SWG, Websense Web Security, Forcepoint TRITON
    Learn More
    Overview

    Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.

    Websense Web Security blocks web threats to reduce malware infections, decrease help desk incidents and free up valuable IT resources. It has more than 100 security and filtering categories, hundreds of web application and protocol controls, and 60-plus reports with customization and role-based access.
    Offer
    Learn more about Cisco Secure Email
    Learn more about Forcepoint Secure Web Gateway
    Sample Customers
    SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
    Adventist Health, Alphawest, Amadori, Anoka County, Compartamos Banco, Davies Turner, EverBank, iGATE, Karlstad Municipality, Lake Michigan Credit Union, Scavolini, Smurfit Kappa, Toyota
    Top Industries
    REVIEWERS
    Energy/Utilities Company19%
    Retailer14%
    Manufacturing Company10%
    Financial Services Firm10%
    VISITORS READING REVIEWS
    Comms Service Provider28%
    Computer Software Company22%
    Government6%
    Financial Services Firm5%
    REVIEWERS
    Computer Software Company15%
    Integrator10%
    Financial Services Firm10%
    Healthcare Company10%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider24%
    Government7%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise24%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business8%
    Midsize Enterprise23%
    Large Enterprise69%
    REVIEWERS
    Small Business33%
    Midsize Enterprise15%
    Large Enterprise52%
    Find out what your peers are saying about Cisco, Proofpoint, Fortinet and others in Email Security. Updated: January 2022.
    566,406 professionals have used our research since 2012.

    Cisco Secure Email is ranked 1st in Email Security with 11 reviews while Forcepoint Secure Web Gateway is ranked 3rd in Secure Web Gateways (SWG) with 16 reviews. Cisco Secure Email is rated 9.0, while Forcepoint Secure Web Gateway is rated 7.6. The top reviewer of Cisco Secure Email writes "Stops the vast majority of email from getting in, across our multiple email domains". On the other hand, the top reviewer of Forcepoint Secure Web Gateway writes "Flexible endpoint security, provides URL filtering, and the reporting is good". Cisco Secure Email is most compared with FireEye Email Security, Proofpoint Email Protection, Fortinet FortiMail, Cisco Secure Email Cloud Mailbox and Barracuda Email Security Gateway, whereas Forcepoint Secure Web Gateway is most compared with Cisco Umbrella, Zscaler Internet Access, Fortinet FortiProxy, Netskope CASB and Prisma SaaS by Palo Alto Networks.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.