Cisco Provider Connectivity Assurance vs Datadog comparison

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Executive SummaryUpdated on Oct 19, 2025

Datadog and Cisco Provider Connectivity Assurance are key competitors in the IT monitoring space, with Datadog excelling in software and service metrics, while Cisco focuses on network-specific monitoring and VoIP solutions. Datadog holds an advantage in its cloud adaptability and extensive integration ecosystem, albeit with higher associated costs.

Features: Datadog offers comprehensive dashboards and matrices, extensive graphing capabilities, and a vast array of integrations supporting custom metrics, establishing itself as a favorite among development teams. Its monitoring capabilities, including APM and RUM, allow for detailed performance tracking and alert setups across various services. Cisco Provider Connectivity Assurance emphasizes network performance and VoIP with robust end-to-end performance measurement, providing tools tailored for real-time traffic analysis.

Room for Improvement: Datadog users point to challenges with cost control, complex querying, and integration issues, alongside requests for better log management and service integrations. The complexity of its UI/UX is a concern as it complicates navigation. Cisco could improve with enhanced reporting features, real-time traffic analytics, and easier data export capabilities, with an emphasis on improving accessibility and analytical depth.

Ease of Deployment and Customer Service: Datadog demonstrates adaptability across cloud environments with strong support in hybrid and public cloud settings, offering seamless integrations. However, customer support quality is mixed, needing enhancement in accessibility and response times. Cisco excels in offering robust support for on-premises and hybrid cloud environments, with a focus on real-time, dedicated assistance.

Pricing and ROI: Datadog's usage-based pricing model can become costly for small organizations, though the extensive feature set offers significant ROI through operational efficiency and time savings. Cisco Provider Connectivity Assurance provides a flexible and competitive pricing model, which is perceived to offer good value and effectively minimize costs through strategic deployment.

To learn more, read our detailed Cisco Provider Connectivity Assurance vs. Datadog Report (Updated: December 2025).

Cisco Provider Connectivity Assurance vs. Datadog

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Provider Connectivity...

Ranking in Application Performance Monitoring (APM) and Observability

41st

Ranking in Network Monitoring Software

42nd

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Datadog

Ranking in Application Performance Monitoring (APM) and Observability

1st

Ranking in Network Monitoring Software

3rd

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

209

Ranking in other categories

IT Infrastructure Monitoring (2nd), Log Management (3rd), Container Monitoring (2nd), Cloud Monitoring Software (2nd), AIOps (1st), Cloud Security Posture Management (CSPM) (5th), AI Observability (1st)

Mindshare comparison

As of December 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cisco Provider Connectivity Assurance is 0.7%, up from 0.4% compared to the previous year. The mindshare of Datadog is 6.0%, down from 9.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Datadog	6.0%
Cisco Provider Connectivity Assurance	0.7%
Other	93.3%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Pifu Lin

Senior System Engineer at DYNASAFE TECHNOLOGIES PTE. LTD.

Addresses connectivity issues with real-time monitoring while offering good local support

I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and quality use. This involves addressing network device issues, specifically Cisco network devices One…

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Dhroov Patel

Site Reliability Engineer at Grainger

Has improved incident response with better root cause visibility and supports flexible on-call scheduling

Datadog needs to introduce more hard limits to cost. If we see a huge log spike, administrators should have more control over what happens to save costs. If a service starts logging extensively, I want the ability to automatically direct that log into the cheapest log bucket. This should be the case with many offerings. If we're seeing too much APM, we need to be aware of it and able to stop it rather than having administrators reach out to specific teams. Datadog has become significantly slower over the last year. They could improve performance at the risk of slowing down feature work. More resources need to go into Fleet Automation because we face many problems with things such as the Ansible role to install Datadog in non-containerized hosts. We mainly want to see performance improvements, less time spent looking at costs, the ability to trust that costs will stay reasonable, and an easier way to manage our agents. It is such a powerful tool with much potential on the horizon, but cost control, performance, and agent management need improvement. The main issues are with the administrative side rather than the actual application.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"What I like most about Accedian Skylight is that it's a UI application, so using it is easy. I also like that the support for Accedian Skylight is helpful."

"Capturing traffic [is very interesting]. Currently, with our configuration, we don't capture the payload of the packets, just the header. But when we want the body, the payload of the packets, we can do a PCAP, and then analyze it within Wireshark."

"The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly."

"The response times, with the performance, are really interesting too, where you can see the packet loss."

"It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible."

"I think the analytics features are okay. My customer also likes the interface, the GUI, because it's easy to operate."

"One valuable feature we have is real-time monitoring for connection issues."

"The feature I used to like the most was its ability to decode layer seven protocols, although this is becoming less useful now that encryption is so widespread."

More Cisco Provider Connectivity Assurance pros

"This is definitely a good product and I would consider them one of the leaders within the application monitoring and cloud monitoring space."

"The most valuable feature of Datadog is its logs."

"It provides more cloud data. They tend to just get the way a service would be designed on the cloud."

"We rely heavily on the API crawlers that Datadog uses for cloud integrations. These allow us to pick up and leverage the tags teams have already deployed without having also to make them add them at the agent level."

"Datadog has so far been a breeze to use and set up."

"Datadog has a lot of features to be able to drill down deep into the swath of logs that our platforms generate."

"The visibility that it provides is valuable. It is helping in being proactive around incident management. It is helping us to be able to get more visibility into our customers' applications so that we can assist them at the application layer. We also provide them the infrastructure from an AWS standpoint. We are able to make sure that our customers are aware of certain critical things around the analytical piece of either the network or the application. We're able to call customers before they even know about the issue. From there, we can start putting together some change management processes and help them a bit."

"Datadog has had a significant positive impact on our organization overall, particularly in visibility, reliability, and cost efficiency, allowing us to centralize metrics, logs, and traces across our cloud, moving from reactive to proactive monitoring, with improvements including faster incident detection and resolution, enhanced service reliability, better cost and resource optimization, and shared dashboards providing the engineering and product teams a single source of truth for system health and performance, thus enhancing our overall observability and operational efficiency."

More Datadog pros

Cons

"It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation."

"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration."

"The Accedian Skylight user interface still has room for improvement."

"The UI interface of Accedian Skylight could improve."

"Human resource costs can be high when dealing with connection issues."

"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."

"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."

More Cisco Provider Connectivity Assurance cons

"Federated views for Datadog dashboards are critical as large companies utilize multiple instances of the product and cannot link the metrics or correlate the metrics together. This stunts the usage of Datadog."

"The product needs to have more enterprise approach to configuration."

"The correlation between the logs and the metrics needs improvement as most cases, we might use another logging tool (that is cheaper in cost) which we then have to link together."

"One area where I was really looking for improvement was the CSPM product line. I had really wanted to have team-level visibility for findings, since the team managing the resources has much more context and ability to resolve the issue, as the service owner. However, this has been added to the announcement in a recent keynote."

"I like the idea of monitoring on the go yet it seems the options are still a bit limited out of the box."

"The pricing model could be simplified as it feels a bit outdated, especially when you look at the billing model of compute instances vs the containers instances."

"We need a lot of modules since we collect all data logs from all operating systems."

"More helpful log search keywords/tips would be helpful in improving Datadog's log dashboard."

More Datadog cons

Pricing and Cost Advice

"If you look into Riverbed, it's a licensing nightmare. You need to pay for every type of analysis... If you don't look into licensing, Riverbed and SolarWinds are pretty comparable. But if you look into licensing it would not be smart to go for either of them. On the pure, bare-metal basis, it's the same. But when you get the bare metal and a few basic licenses, then you need all those other licenses just to be sure that there's no issue... One of the great things about Skylight is you have them all, and you actually need them all."

"The price is competitive overall, depending on the type of customer."

"We understand there's a significant cost difference, but have yet to investigate fully."

"Pricing is a little bit expensive."

"The pricing is cheaper than other competing products, which is better for our budgets."

"It provides value and the cost is not huge."

"It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000."

"The pricing of Accedian Skylight is really good. The sensors are low cost. Their model to analytics for sensors is by license, endpoint, or session. With the probes for their analytics, if they get deployed virtually, they are free. The licensing is only based on flows. So, you can effectively deploy probes everywhere in your network. Then, if you want to look at a specific type of traffic, you can enter into it with a very low cost license. You can just use things like spam ports, mirrors, TAPs, and aggregators to optimize what sort of traffic you send to these analysis tools. Then, if you want to start looking at more, you can up your licensed as you go. You are not getting forced into expensive appliances or subscription models."

More Cisco Provider Connectivity Assurance pricing and cost advice

"The pricing and licensing through AWS Marketplace has been good. It would be nice if it was cheaper, but their pricing is reasonable for what it is. Sometimes, for their newer features, they charge as if it's fully fleshed out, even though it is a newer feature and it may have less stuff than their other items."

"The pricing came up a bit compared to their competitors. It is not that the price has risen, but that the competitors have gone down. They keep adding more features that I would have expected to be baked in at a more nominal price. I have been increasingly dissatisfied with the pricing, but not enough to jump ship."

"If you do your homework, you'll find that if you're really concerned with cost, it's good."

"Pricing seems reasonable. It depends on the size of your organization, the size of your infrastructure, and what portion of your overall business costs go toward infrastructure."

"My advice is to really keep an eye on your overage costs, as they can spiral really fast."

"Licensing is based on the retention period of logs and metrics."

"It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill."

"The price is better than some competing products."

More Datadog pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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Top Industries

By visitors reading reviews

Computer Software Company

28%

Manufacturing Company

Financial Services Firm

Government

Financial Services Firm

14%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	6
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	80
Midsize Enterprise	46
Large Enterprise	98

Questions from the Community

What needs improvement with Accedian Skylight?

Human resource costs can be high when dealing with connection issues. I require more tools to file and resolve these issues efficiently.

What is your primary use case for Accedian Skylight?

What advice do you have for others considering Accedian Skylight?

I'd rate the solution eight out of ten.

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

Datadog vs ELK: which one is good in terms of performance, cost and efficiency?

With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...

Which would you choose - Datadog or Dynatrace?

Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...

ThousandEyes vs Cisco Provider Connectivity Assurance

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Compared 6% of the time

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Compared 10% of the time

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Compared 6% of the time

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Compared 4% of the time

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Compared 4% of the time

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Product Reports

Cisco Provider Connectivity Assurance

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Cisco Provider Connectivity Assurance report

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Also Known As

Accedian Skylight, Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision

No data available

Overview

Cisco Provider Connectivity Assurance is known for its user-friendly approach to network analysis and performance monitoring. It excels in real-time diagnostics, helping organizations quickly resolve network issues and optimize performance effortlessly.

Cisco Provider Connectivity Assurance focuses on comprehensive network troubleshooting and performance monitoring, assisting in identifying bottlenecks and analyzing applications. Real-time data collection and evaluation ensure IT infrastructure efficiency. With active monitoring of latency, jitter, and throughput, users maintain smooth operations across multiple sites and applications. While highly effective, improvements in data handling, protocol support, and dashboard aesthetics are suggested to enhance user experience.

What are the key features of Cisco Provider Connectivity Assurance?

Flow Matrices: Advanced analysis of network paths and traffic distribution.
SQL and DNS Analysis: In-depth insights into database and domain queries for troubleshooting.
Bandwidth Assessment: Evaluation of network capacity and utilization for performance optimization.
Real-time TWAMP Monitoring: Tracks network performance using Two-Way Active Measurement Protocol.
Application Performance Modules: Monitors the performance of various applications and services.
Customizable Dashboards: Personalized views for tracking critical network metrics and trends.
PCAP Capturing: Detailed packet analysis using tools like Wireshark for deeper insights.

What benefits and ROI should users look for in reviews?

Ease of Use: Intuitive design allowing users to swiftly diagnose network issues.
Comprehensive Monitoring: Enhanced visibility of network activity for better control.
Performance Efficiency: Optimization of throughput, reducing downtimes and improving service delivery.
Cost-Effectiveness: Balances features and functionality with competitive pricing for better ROI.

In industries such as telecommunications and finance, where network reliability is crucial, Cisco Provider Connectivity Assurance offers critical network performance insights. It supports high-demand environments by providing data-driven decisions, ensuring infrastructures handle increased loads efficiently.

Cisco

Datadog integrates extensive monitoring solutions with features like customizable dashboards and real-time alerting, supporting efficient system management. Its seamless integration capabilities with tools like AWS and Slack make it a critical part of cloud infrastructure monitoring.

Datadog offers centralized logging and monitoring, making troubleshooting fast and efficient. It facilitates performance tracking in cloud environments such as AWS and Azure, utilizing tools like EC2 and APM for service management. Custom metrics and alerts improve the ability to respond to issues swiftly, while real-time tools enhance system responsiveness. However, users express the need for improved query performance, a more intuitive UI, and increased integration capabilities. Concerns about the pricing model's complexity have led to calls for greater transparency and control, and additional advanced customization options are sought. Datadog's implementation requires attention to these aspects, with enhanced documentation and onboarding recommended to reduce the learning curve.

What are Datadog's Key Features?

Sharable Dashboards: Facilitate collaboration with customizable, intuitive dashboards.
Extensive Integrations: Seamlessly connects with tools like Slack and AWS to support workflows.
APM and RUM: Provides deep insights into application performance and user interactions.
Real-Time Tools: Enables agile responses to system issues with real-time monitoring.
Unified Tagging and Visualization: Eases management of complex systems with simplified visualization.

What Benefits and ROI Should Users Look For?

Efficient Troubleshooting: Centralized logging speeds up the identification and resolution of issues.
Streamlined Workflows: Integrations with popular tools enhance operational efficiency.
Improved Observability: Comprehensive monitoring improves system reliability and performance.
Resource Optimization: Efficient microservices and container management leads to better cloud resource utilization.
Responsive Alerts: Customizable alerts ensure timely identification of critical issues.

In industries like finance and technology, Datadog is implemented for its monitoring capabilities across cloud architectures. Its ability to aggregate logs and provide a unified view enhances reliability in environments demanding high performance. By leveraging real-time insights and integration with platforms like AWS and Azure, organizations in these sectors efficiently manage their cloud infrastructures, ensuring optimal performance and proactive issue resolution.

Sample Customers

T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's

Cisco Provider Connectivity Assurance vs. Datadog