Cisco Meraki Systems Manager (MDM+EMM) vs NinjaOne comparison

Cisco Meraki Systems Manage...

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94% willing to recommend

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Executive SummaryUpdated on Aug 13, 2024

Cisco Meraki Systems Manager and NinjaOne are robust management solutions competing in the MDM and Endpoint Management category. NinjaOne seems to have the upper hand due to its intuitive management capabilities and higher user satisfaction.

Features: Cisco Meraki Systems Manager offers advanced network integration, centralized control, and real-time diagnostics. NinjaOne provides robust endpoint management, intuitive monitoring, and automated IT tasks.

Room for Improvement: Cisco Meraki Systems Manager needs better scalability options, more user-friendly remote support, and simpler interfaces. NinjaOne could improve third-party application integration, offer more granular reporting, and enhance its dashboard functionalities.

Ease of Deployment and Customer Service: Cisco Meraki Systems Manager has a smooth deployment process but occasionally requires more technical guidance. Its customer service is highly praised. NinjaOne is known for seamless deployment and excellent customer support with readily available assistance.

Pricing and ROI: Initial setup costs for Cisco Meraki Systems Manager are higher, impacting overall ROI, but its features offer value. NinjaOne provides a cost-effective setup with significant long-term savings, resulting in a higher ROI.

To learn more, read our detailed Cisco Meraki Systems Manager (MDM+EMM) vs. NinjaOne Report (Updated: April 2025).

Cisco Meraki Systems Manager (MDM+EMM) vs. NinjaOne

April 2025

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Helped 851,471 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Meraki Systems Manage...

Ranking in Mobile Device Management (MDM)

3rd

Average Rating

8.6

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Enterprise Mobility Management (EMM) (5th)

NinjaOne

Ranking in Mobile Device Management (MDM)

5th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (29th), Server Monitoring (11th), IT Service Management (ITSM) (7th), Remote Access (20th), Vulnerability Management (25th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (5th), MSP Backup (3rd), Unified Endpoint Management (UEM) (8th)

Mindshare comparison

As of May 2025, in the Mobile Device Management (MDM) category, the mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 6.1%, down from 9.9% compared to the previous year. The mindshare of NinjaOne is 5.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Mobile Device Management (MDM)

Featured Reviews

GaneshKhutwad

Network security architect at ATOS

A central portal where you can add, stack, configure, and maintain your devices

Nearly 35,000 users are connected to Systems from America because their network is configured to cover worldwide areas. I have approximately 450 devices connected, which can scale based on requirements. For instance, if you have around five hundred to six hundred users in one office, the MR14 and MR24 series are suitable. For environments with a larger number of standard device users, the MR24 series is recommended. Cisco Meraki provides various series to meet your requirements, allowing you to manage your users efficiently. I rate the solution's scalability a nine out of ten.

Read full review

Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is straightforward to set up."

"The solution is used for monitoring and configuring access points and BYOD (bring your own device)."

"The solution is easy to use and support."

"The cloud dashboard's analytics data is particularly valuable, giving me insights into user activities and making it easy to track and manage devices."

"It's very easy to just keep adding devices as needed."

"It’s helped us manage our endpoints."

"The remote security feature, as well as the ability to control devices from anywhere, is one of the more beneficial features of Cisco Meraki Systems Manager (MDM+EMM)."

"Security is the main feature because the company is reliable."

More Cisco Meraki Systems Manager (MDM+EMM) pros

"It just works as advertised and serves the purpose for which we got it."

"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."

"The tool's most valuable feature is third-party application updates."

"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."

"The most important aspect of this tool is the security it provides our company."

"The most relevant feature is the monitoring, which provides built-in tools for sending commands."

"The software's automation tools have solved critical deployment problems for small businesses."

"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."

More NinjaOne pros

Cons

"Cisco's authorized scripting can be complicated. For example, we sometimes enter the wrong code using this script, and then we had to dictate to find the problem."

"If Cisco Meraki Systems Manager integrates with other solutions or models, such as ACA's radio solution, on the same equipment or within the same cloud environment, it will offer significant benefits.""

"It would be beneficial to have better integration with other OS."

"It doesn't seem to be able to establish some VPN tunnels with other devices in a particular way that such as an ASA can do for us."

"The solution's integration with other products could be improved."

"We've really only experimented with their iOS client. This is due to the fact that their Windows client has a lot to be desired. We first tried experimenting with the Windows one but very quickly determined that it wasn't going to cut it for most Windows cases. The Windows portion of this product needs improvement. I'd say that it's not really viable."

"Integration with other tools, such as, ConnectWise Automate."

"They need to allocate more energy in terms of their offering to devices that are not Apple devices."

More Cisco Meraki Systems Manager (MDM+EMM) cons

"The graphical user interface could be improved."

"The solution could improve by optimizing the internet connection being used."

"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."

"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."

"I would like to see more scripts for PowerShell commands."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."

"The NinjaOne distribution server is highly dependent on an active directory."

More NinjaOne cons

Pricing and Cost Advice

"My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."

"My clients find it a bit expensive compared to other systems."

"The price is high for the market."

"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."

"This product is reasonably priced."

"Meraki MDM is the cheapest solution we have used."

"The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."

"Cisco Meraki Systems Manager is an expensive solution."

More Cisco Meraki Systems Manager (MDM+EMM) pricing and cost advice

"We currently pay $1.20 per device on a monthly basis."

"We got a pretty good deal. It was fairly affordable."

"Its pricing is great."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"The product's pricing depends on the number of PCs or devices."

"NinjaRMM uses a subscription model."

More NinjaOne pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Mobile Device Management (MDM) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Educational Organization

42%

Computer Software Company

13%

Manufacturing Company

Financial Services Firm

Computer Software Company

16%

Government

Retailer

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Cisco Meraki Systems Manager (MDM+EMM)?

The product provides a universal dashboard.

What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?

The pricing sits at a mid-level range, around five or six. There are cheaper and more expensive tools available, but the price features parity is good.

What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?

While the graphical user interface is user-friendly and easy to configure, I see room for improvement in integration with third-party tools. We haven't had any integration issues, but potential lim...

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

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Product Reports

Cisco Meraki Systems Manager (MDM+EMM)

May 2025

Cisco Meraki Systems Manager (MDM+EMM) report

Download Cisco Meraki Systems Manager (MDM+EMM) product report

Download NinjaOne product report

May 2025

Also Known As

Meraki MDM

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Overview

Every user is unique. Every device, a bit different. Systems Manager keeps the network in the loop about constantly changing devices, automatically tracking device posture and adjusting security policies to match.

Cisco

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/

Sample Customers

Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College

Status Pros, Mitchell and Company