Cisco Meraki Systems Manager (MDM+EMM) vs NinjaOne comparison

Cisco Meraki Systems Manage...

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Executive SummaryUpdated on Aug 13, 2024

Cisco Meraki Systems Manager and NinjaOne are robust management solutions competing in the MDM and Endpoint Management category. NinjaOne seems to have the upper hand due to its intuitive management capabilities and higher user satisfaction.

Features: Cisco Meraki Systems Manager offers advanced network integration, centralized control, and real-time diagnostics. NinjaOne provides robust endpoint management, intuitive monitoring, and automated IT tasks.

Room for Improvement: Cisco Meraki Systems Manager needs better scalability options, more user-friendly remote support, and simpler interfaces. NinjaOne could improve third-party application integration, offer more granular reporting, and enhance its dashboard functionalities.

Ease of Deployment and Customer Service: Cisco Meraki Systems Manager has a smooth deployment process but occasionally requires more technical guidance. Its customer service is highly praised. NinjaOne is known for seamless deployment and excellent customer support with readily available assistance.

Pricing and ROI: Initial setup costs for Cisco Meraki Systems Manager are higher, impacting overall ROI, but its features offer value. NinjaOne provides a cost-effective setup with significant long-term savings, resulting in a higher ROI.

To learn more, read our detailed Cisco Meraki Systems Manager (MDM+EMM) vs. NinjaOne Report (Updated: June 2025).

Cisco Meraki Systems Manager (MDM+EMM) vs. NinjaOne

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Helped 860,168 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Meraki Systems Manage...

Ranking in Mobile Device Management (MDM)

3rd

Average Rating

8.6

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Enterprise Mobility Management (EMM) (5th)

NinjaOne

Ranking in Mobile Device Management (MDM)

6th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (32nd), Server Monitoring (8th), IT Service Management (ITSM) (8th), Remote Access (20th), Vulnerability Management (26th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (2nd), Patch Management (9th), MSP Backup (3rd), Unified Endpoint Management (UEM) (9th)

Mindshare comparison

As of July 2025, in the Mobile Device Management (MDM) category, the mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 5.7%, down from 8.6% compared to the previous year. The mindshare of NinjaOne is 7.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Mobile Device Management (MDM)

Featured Reviews

GaneshKhutwad

Network security architect at ATOS

A central portal where you can add, stack, configure, and maintain your devices

Nearly 35,000 users are connected to Systems from America because their network is configured to cover worldwide areas. I have approximately 450 devices connected, which can scale based on requirements. For instance, if you have around five hundred to six hundred users in one office, the MR14 and MR24 series are suitable. For environments with a larger number of standard device users, the MR24 series is recommended. Cisco Meraki provides various series to meet your requirements, allowing you to manage your users efficiently. I rate the solution's scalability a nine out of ten.

Read full review

Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is simple."

"The central management console on the cloud is fast and is the solution's most valuable feature."

"The best features of Cisco Meraki Systems Manager include its simplicity and ease of use. It is straightforward to set up and manage devices compared to other products."

"The proprietary standards and modules are the most valuable features."

"It has facilitated zero-touch authorization events for our employees and their devices. Furthermore, Meraki Systems Manager plays a vital role in securing our notebooks."

"We can reconfigure a client’s setup remotely with minimal effort."

"The cloud manager is user-friendly, and I can manage everything from one dashboard."

"The cloud dashboard's analytics data is particularly valuable, giving me insights into user activities and making it easy to track and manage devices."

More Cisco Meraki Systems Manager (MDM+EMM) pros

"It just works as advertised and serves the purpose for which we got it."

"The installation is easy, it only took two minutes."

"NinjaOne is a great product. It is working and it is always developing."

"NinjaOne's best feature is its monitoring."

"The software's automation tools have solved critical deployment problems for small businesses."

"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."

"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."

"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."

More NinjaOne pros

Cons

"Sometimes, the integrations are a bit tough."

"They could include bandwidth-based policies."

"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive, and I'd like to see a reduction in cost."

"I've participated in numerous product launches primarily focused on HP and Dell. Consequently, there should be a vested interest in local gatherings to showcase product advantages and performance. Particularly in Singapore, it only has so limited integrators to engage in IP product sales. There's room for improvement through dedicated workshops and training. The European and Western markets differ significantly from the context here. The physical location holds more importance. Thus, they should have a survey to evaluate demand, supply, and sales points, tailoring strategies accordingly."

"The price of the solution could be reduced."

"Linux compatibility needs improvement."

"Cisco's authorized scripting can be complicated. For example, we sometimes enter the wrong code using this script, and then we had to dictate to find the problem."

"The solution's integration with other products could be improved."

More Cisco Meraki Systems Manager (MDM+EMM) cons

"The NinjaOne distribution server is highly dependent on an active directory."

"NinjaOne's dashboard could be easier to use."

"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."

"Lacks sufficient integrations with other PSAs."

"NinjaOne's reporting module is cumbersome."

"The ticketing system in NinjaOne is not the best."

"The solution could improve by optimizing the internet connection being used."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

More NinjaOne cons

Pricing and Cost Advice

"My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."

"It's extremely competitive and very good for a product in this sphere."

"Meraki MDM is the cheapest solution we have used."

"The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."

"My clients find it a bit expensive compared to other systems."

"This product is reasonably priced."

"Cisco Meraki Systems Manager is an expensive solution."

"The price is high for the market."

More Cisco Meraki Systems Manager (MDM+EMM) pricing and cost advice

"We got a pretty good deal. It was fairly affordable."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"We currently pay $1.20 per device on a monthly basis."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"Its pricing is great."

"NinjaRMM uses a subscription model."

More NinjaOne pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Mobile Device Management (MDM) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Educational Organization

21%

Computer Software Company

17%

Manufacturing Company

Financial Services Firm

Computer Software Company

14%

Government

Retailer

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Cisco Meraki Systems Manager (MDM+EMM)?

The product provides a universal dashboard.

What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?

The pricing sits at a mid-level range, around five or six. There are cheaper and more expensive tools available, but the price features parity is good.

What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?

While the graphical user interface is user-friendly and easy to configure, I see room for improvement in integration with third-party tools. We haven't had any integration issues, but potential lim...

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

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Product Reports

Cisco Meraki Systems Manager (MDM+EMM)

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Cisco Meraki Systems Manager (MDM+EMM) report

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Also Known As

Meraki MDM

No data available

Overview

Every user is unique. Every device, a bit different. Systems Manager keeps the network in the loop about constantly changing devices, automatically tracking device posture and adjusting security policies to match.

Cisco

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/

Sample Customers

Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College

Status Pros, Mitchell and Company

Cisco Meraki Systems Manager (MDM+EMM) vs. NinjaOne