We performed a comparison between Cisco Meraki Systems Manager (MDM+EMM) and Microsoft Intune based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Meraki comes out on top in this comparison. According to reviewers it is easier to set up than Microsoft Intune and has better customer support. However, Microsoft Intune does better in the pricing category.
"The solution is straightforward to set up."
"It’s helped us manage our endpoints."
"The most significant benefit is that the deployment is quick and painless. You don't need a specialized IT department to implement and scale the network. It's easy to maintain, too. It only requires one or two network administrators."
"The UI is easy to learn."
"Initial setup was easy."
"The cloud manager is user-friendly, and I can manage everything from one dashboard."
"The solution is simple."
"Meraki Systems Manager's most valuable features are password management, device tracking, remote resetting and wiping, device management, inventory management, and easy policy deployment."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
"The most valuable feature is the policy CSPs."
"It allows our clients to have the confidence to centrally manage policies for security. It helps them in securing the organization from a technology aspect."
"If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good."
"I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions."
"The conditional access policies that we set up are very useful."
"It provides control over all mobile devices that are being connected to the corporate network."
"There are problems with the connection on the client side, and the app that was deployed could be better."
"Linux compatibility needs improvement."
"System's compatibility with Google Chrome could be improved."
"They need to allocate more energy in terms of their offering to devices that are not Apple devices."
"The price of the solution could be reduced."
"The solution can be expensive."
"The price could be better."
"Security could be improved, and there could be more features that enable you to customize the end customer solution."
"Deploying an app can be a complex process due to dependencies."
"The solution requires Mac support."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"Microsoft Intune has a latency response time issue. The latency has room for improvement."
"They could also make it easier to use because there are some other products that may be easier to use in terms of the look and feel of the dashboard."
"There are some issues using the solution with macOS and iOS, and it offers limited granular control with them. Intune works better on Windows and Android."
"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution."
"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."
More Cisco Meraki Systems Manager (MDM+EMM) Pricing and Cost Advice →
Cisco Meraki Systems Manager (MDM+EMM) is ranked 7th in Enterprise Mobility Management (EMM) with 10 reviews while Microsoft Intune is ranked 1st in Enterprise Mobility Management (EMM) with 79 reviews. Cisco Meraki Systems Manager (MDM+EMM) is rated 8.2, while Microsoft Intune is rated 8.2. The top reviewer of Cisco Meraki Systems Manager (MDM+EMM) writes "Great dashboards, easy to set up, and helpful remote wipe features". On the other hand, the top reviewer of Microsoft Intune writes "Enables you to use MDM to lock devices and push restrictions, but isn't as stable as other solutions". Cisco Meraki Systems Manager (MDM+EMM) is most compared with VMware Workspace ONE, Jamf Pro, IBM MaaS360, SOTI MobiControl and ManageEngine Endpoint Central, whereas Microsoft Intune is most compared with VMware Workspace ONE, Jamf Pro, ManageEngine Endpoint Central, IBM MaaS360 and Microsoft Endpoint Configuration Manager. See our Cisco Meraki Systems Manager (MDM+EMM) vs. Microsoft Intune report.
See our list of best Enterprise Mobility Management (EMM) vendors.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.