Cisco Meraki Systems Manager (MDM+EMM) vs Microsoft Intune comparison

You must select at least 2 products to compare!
Comparison Buyer's Guide
Executive Summary
Updated on Jun 8, 2022

We performed a comparison between Cisco Meraki Systems Manager (MDM+EMM) and Microsoft Intune based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: All Cisco Meraki users and most Microsoft Intune users report that the initial setup of the two platforms is straightforward.
  • Features: Users of both products are happy with their stability and scalability. Meraki users say it is easy to use, can manage thousands of devices, and provides them with excellent analysis of their traffic. Several users mention that it needs better support for Windows products. Microsoft Intune users like its auto-pilot feature and say it is a secure, reliable, and mature solution, but that it needs better reporting options.
  • Pricing: Most Meraki users feel that its pricing is high. Microsoft Intune users give mixed reviews for its price. Some feel that its price is reasonable, while others feel that it is high.
  • ROI: Meraki users do not mention ROI. Microsoft Intune users report a significant ROI.
  • Service and Support: Meraki reviewers are very satisfied with the level of support they receive. Many Microsoft Intune say the support needs to improve.

Comparison Results: Meraki comes out on top in this comparison. According to reviewers it is easier to set up than Microsoft Intune and has better customer support. However, Microsoft Intune does better in the pricing category.

To learn more, read our detailed Cisco Meraki Systems Manager (MDM+EMM) vs. Microsoft Intune Report (Updated: May 2023).
708,243 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"The solution is straightforward to set up.""It’s helped us manage our endpoints.""The most significant benefit is that the deployment is quick and painless. You don't need a specialized IT department to implement and scale the network. It's easy to maintain, too. It only requires one or two network administrators.""The UI is easy to learn.""Initial setup was easy.""The cloud manager is user-friendly, and I can manage everything from one dashboard.""The solution is simple.""Meraki Systems Manager's most valuable features are password management, device tracking, remote resetting and wiping, device management, inventory management, and easy policy deployment."

More Cisco Meraki Systems Manager (MDM+EMM) Pros →

"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic.""The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data.""The most valuable feature is the policy CSPs.""It allows our clients to have the confidence to centrally manage policies for security. It helps them in securing the organization from a technology aspect.""If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good.""I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions.""The conditional access policies that we set up are very useful.""It provides control over all mobile devices that are being connected to the corporate network."

More Microsoft Intune Pros →

"There are problems with the connection on the client side, and the app that was deployed could be better.""Linux compatibility needs improvement.""System's compatibility with Google Chrome could be improved.""They need to allocate more energy in terms of their offering to devices that are not Apple devices.""The price of the solution could be reduced.""The solution can be expensive.""The price could be better.""Security could be improved, and there could be more features that enable you to customize the end customer solution."

More Cisco Meraki Systems Manager (MDM+EMM) Cons →

"Deploying an app can be a complex process due to dependencies.""The solution requires Mac support.""The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough.""Microsoft Intune has a latency response time issue. The latency has room for improvement.""They could also make it easier to use because there are some other products that may be easier to use in terms of the look and feel of the dashboard.""There are some issues using the solution with macOS and iOS, and it offers limited granular control with them. Intune works better on Windows and Android.""It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution.""Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."

More Microsoft Intune Cons →

Pricing and Cost Advice
  • "This product is reasonably priced."
  • "My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."
  • More Cisco Meraki Systems Manager (MDM+EMM) Pricing and Cost Advice →

  • "The pricing needs improvement."
  • "Pricing depends on the features. Microsoft offers special packages if there are more than 10,000 users, and you may be able to get a reduced rate."
  • "They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"
  • "If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."
  • "Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."
  • "There is a license needed to use the solution and we are on an annual license."
  • "There is a license required to use this solution. However, it was part of a bundle package. Microsoft Intune is far less expensive than other solutions, such as Workspace ONE."
  • "No one can compete with Microsoft when it comes to price, and the features it is offering."
  • More Microsoft Intune Pricing and Cost Advice →

    Use our free recommendation engine to learn which Enterprise Mobility Management (EMM) solutions are best for your needs.
    708,243 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:We have a standard license, but I do not have details about the cost.
    Top Answer:Linux compatibility needs improvement. The datasheet, the instructions, and the documentation say it works with Linux. However, we haven't had a great experience getting it to work. It works very well… more »
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer… more »
    Average Words per Review
    Average Words per Review
    Also Known As
    Meraki MDM
    Intune, MS Intune, Microsoft Endpoint Manager
    Learn More

    Every user is unique. Every device, a bit different. Systems Manager keeps the network in the loop about constantly changing devices, automatically tracking device posture and adjusting security policies to match.

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Azure Active Directory (Azure AD) for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    Learn more about Cisco Meraki Systems Manager (MDM+EMM)
    Learn more about Microsoft Intune
    Sample Customers
    Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College
    Mitchells and Buzzers, Callaway
    Top Industries
    Comms Service Provider25%
    Computer Software Company17%
    Hospitality Company8%
    Transportation Company8%
    Educational Organization31%
    Computer Software Company14%
    Comms Service Provider6%
    Computer Software Company19%
    Financial Services Firm18%
    Comms Service Provider12%
    Manufacturing Company7%
    Educational Organization17%
    Computer Software Company15%
    Financial Services Firm6%
    Company Size
    Small Business44%
    Midsize Enterprise17%
    Large Enterprise39%
    Small Business23%
    Midsize Enterprise41%
    Large Enterprise37%
    Small Business36%
    Midsize Enterprise13%
    Large Enterprise52%
    Small Business22%
    Midsize Enterprise27%
    Large Enterprise51%
    Buyer's Guide
    Cisco Meraki Systems Manager (MDM+EMM) vs. Microsoft Intune
    May 2023
    Find out what your peers are saying about Cisco Meraki Systems Manager (MDM+EMM) vs. Microsoft Intune and other solutions. Updated: May 2023.
    708,243 professionals have used our research since 2012.

    Cisco Meraki Systems Manager (MDM+EMM) is ranked 7th in Enterprise Mobility Management (EMM) with 10 reviews while Microsoft Intune is ranked 1st in Enterprise Mobility Management (EMM) with 79 reviews. Cisco Meraki Systems Manager (MDM+EMM) is rated 8.2, while Microsoft Intune is rated 8.2. The top reviewer of Cisco Meraki Systems Manager (MDM+EMM) writes "Great dashboards, easy to set up, and helpful remote wipe features". On the other hand, the top reviewer of Microsoft Intune writes "Enables you to use MDM to lock devices and push restrictions, but isn't as stable as other solutions". Cisco Meraki Systems Manager (MDM+EMM) is most compared with VMware Workspace ONE, Jamf Pro, IBM MaaS360, SOTI MobiControl and ManageEngine Endpoint Central, whereas Microsoft Intune is most compared with VMware Workspace ONE, Jamf Pro, ManageEngine Endpoint Central, IBM MaaS360 and Microsoft Endpoint Configuration Manager. See our Cisco Meraki Systems Manager (MDM+EMM) vs. Microsoft Intune report.

    See our list of best Enterprise Mobility Management (EMM) vendors.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.