Cisco Meraki Systems Manager (MDM+EMM) vs Microsoft Intune comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 8, 2022
 

Categories and Ranking

IBM MaaS360
Sponsored
Ranking in Enterprise Mobility Management (EMM)
9th
Average Rating
7.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
Cisco Meraki Systems Manage...
Ranking in Enterprise Mobility Management (EMM)
6th
Average Rating
8.4
Number of Reviews
27
Ranking in other categories
No ranking in other categories
Microsoft Intune
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.0
Number of Reviews
174
Ranking in other categories
Configuration Management (3rd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (2nd)
 

Mindshare comparison

As of July 2024, in the Enterprise Mobility Management (EMM) category, the mindshare of IBM MaaS360 is 3.7%, down from 4.5% compared to the previous year. The mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 2.7%, down from 3.0% compared to the previous year. The mindshare of Microsoft Intune is 37.0%, down from 39.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
Unique Categories:
No other categories found
No other categories found
Configuration Management
12.2%
Remote Access
5.5%
 

Featured Reviews

JM
Jan 17, 2022
It forces people to secure their phones in order to access email
In this scenario, we only used MaaS for telephones, not computers. We used the MaaS360 IBM mobile management tool to protect email accounts on phones, ensuring they were compliant.  MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their…
RF
Jul 5, 2023
Facilitates zero-touch authorization events for employees and their devices
I use it extensively for presentations to my customers in the education sector because it's perfect for managing time efficiently It has facilitated zero-touch authorization events for our employees and their devices. Furthermore, Meraki Systems Manager plays a vital role in securing our…
JM
Jan 17, 2022
Allows us to have standardized settings and add more users at no extra costs, but the reports that are generated aren't so great
The reports that are generated aren't so great. They don't give a lot of meaning so far, but that could be down to user knowledge than the actual reporting side of things. I'm not a big user of it, but I was a bigger user of MaaS360, and we used to be able to run weekly and monthly reports. In the case of any deviations. we'd get a warning immediately. That's not so easy to do or to get in place for Intune. This could be just a user issue, but when I compare both, that's the only thing that's lacking for me.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It can change policies based on geolocation or schedules."
"The most valuable features are mobile device management and security (which allows you to quarantine infected devices)."
"We've found the scalability to be very good."
"Asset management is the most valuable feature and integral for device inventory."
"The best feature is the ability to control mobile phones, wipe and containerize the data, and keep employees' work data separate from personal data."
"It helped us reduce the number of support incidents by limiting users' access to device configurations."
"It is a stable solution."
"My customers value the ability to control all their devices from a central point in IBM MaaS360."
"We experience no downtime, no breakdowns, all the user readings are exact, and it gives us quick analysis so we can apply security measures."
"Meraki Systems Manager's most valuable features are password management, device tracking, remote resetting and wiping, device management, inventory management, and easy policy deployment."
"It has facilitated zero-touch authorization events for our employees and their devices. Furthermore, Meraki Systems Manager plays a vital role in securing our notebooks."
"The solution is easy to use. However, AirWatch or Workspace might be more powerful because we've encountered issues, such as manually managing Windows updates."
"The most significant benefit is that the deployment is quick and painless. You don't need a specialized IT department to implement and scale the network. It's easy to maintain, too. It only requires one or two network administrators."
"The web portal provides status reporting and ease of configuration."
"It's very easy to just keep adding devices as needed."
"The cloud manager is user-friendly, and I can manage everything from one dashboard."
"There is a single pane of glass for user access and a single sign-on facility for the user. If you have already logged in to Microsoft Azure or on-premises, you can redirect directly to Microsoft Endpoint Manager, monitor all your security threats, and analyze the data associated with the application in a single, unified way."
"The technical support of Microsoft Intune is good."
"We have one MDM that works with Windows, iOS, and Android."
"We are using the mobile feature, and we are also using MDM to lock the devices, to push restrictions, et cetera"
"It is helpful for managing devices anytime and any place without requiring dependency on the local networks."
"The ability to push applications on devices is valuable. You do not have to manually install applications one by one. If you like to use ten different applications, you do not have to manually go and download them one by one. Intune can compile a package for you, and then you can just push them from the admin center."
"The solution is easy to use and it has good performance."
"Internet-based access with security is what I have found to be most valuable. It is also a stable and scalable solution."
 

Cons

"When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that I would like to highlight. We have also observed that in the contact list, a lot of duplication is happening. A single contact is duplicated three or four times, which also consumes more memory resources. If they can work on improving it for these aspects, it will have a more positive impact not only on the way the application is being consumed by the user but also on user satisfaction. A lot of new features are being deployed or rolled out by companies that are competitors of IBM MaaS360. IBM will have to ensure that all those features are on board so that we have a complete suite of features in the platform, rather than deploying multiple diverse solutions to cater to the requirements of our customers."
"The price could be lower."
"The UI has room for improvement."
"Local technical support would be helpful."
"An area for improvement would be handshaking with Microsoft in terms of trying to get a DLP on Microsoft OS."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"They should allow for the building of custom reports with graphics."
"We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment."
"Meraki Systems Manager lacks scripting capability compared to Workspace. I've seen the product focused mainly on mobile solutions. They might need more development in endpoints like Windows desktops."
"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive, and I'd like to see a reduction in cost."
"The maintenance is average."
"There are problems with the connection on the client side, and the app that was deployed could be better."
"Sometimes, the integrations are a bit tough."
"The price could be better."
"It would be beneficial to have better integration with other OS."
"There is room for improvement in terms of pricing."
"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."
"I would like to see easier pushdowns. Currently, we have to package our own software and then push it. Intune can make that way easier and integrate applications, such as Zoom and Adobe Acrobat, that are used by a lot of enterprise or corporate organizations."
"The security features should be improved."
"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."
"The current Intune reporting functionality could benefit from some improvements."
"Microsoft Intune's support for Mac devices is lacking and could be improved."
 

Pricing and Cost Advice

"I rate IBM MaaS360's pricing a six out of ten."
"I rate IBM MaaS360’s pricing a six out of ten."
"The solution is expensive."
"IBM MaaS360 is cheaper compared to other alternatives. Others are at least three to six times costlier."
"The solution is cost-effective."
"I feel the pricing to be very high."
"Price is something for which we are always under pressure. If we have to look at the MaaS deployment, the price definitely has to come down. This is clearly one of the areas that we will have to work on, not only as a provider to our customers but also as a consumer of this service."
"​It requires zero investment in infrastructure since it is 100% cloud.​"
"It's extremely competitive and very good for a product in this sphere."
"The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."
"The price is high for the market."
"This product is reasonably priced."
"My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."
"Meraki MDM is the cheapest solution we have used."
"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."
"My clients find it a bit expensive compared to other systems."
"Our enterprise agreement includes Microsoft Intune at no additional cost."
"The licensing costs we leave up to the customer and these vary from one to another."
"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."
"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."
"The price for Intune is fair."
"The clients pay for a license and each can have a different type of license, such as an E3 or E5."
"Pricing depends on the features. Microsoft offers special packages if there are more than 10,000 users, and you may be able to get a reduced rate."
"The pricing is competitive, but it is not cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Government
12%
Manufacturing Company
8%
Financial Services Firm
8%
Educational Organization
49%
Computer Software Company
13%
Government
5%
Manufacturing Company
3%
Educational Organization
24%
Computer Software Company
12%
Financial Services Firm
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Microsoft Intune vs IBM MaaS360 - which to choose?
Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool...
What do you like most about IBM MaaS360?
We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the ope...
What is your experience regarding pricing and costs for IBM MaaS360?
IBM MaaS360 is cheaper compared to other alternatives. Others are at least three to six times costlier.
What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?
The pricing for Cisco Meraki Systems Manager is reasonable. One notable aspect is Microsoft's expertise in pricing st...
What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?
Meraki Systems Manager lacks scripting capability compared to Workspace. I've seen the product focused mainly on mobi...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
 

Also Known As

Fiberlink MaaS360, MaaS360
Meraki MDM
Intune, MS Intune, Microsoft Endpoint Manager
 

Learn More

 

Overview

 

Sample Customers

Bancroft, Garuda Indonesia
Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College
Mitchells and Buzzers, Callaway
Find out what your peers are saying about Cisco Meraki Systems Manager (MDM+EMM) vs. Microsoft Intune and other solutions. Updated: July 2024.
793,295 professionals have used our research since 2012.