Cisco Meraki Systems Manager (MDM+EMM) vs Microsoft Intune comparison

Cisco Meraki Systems Manager (MDM+EMM) vs. Microsoft Intune

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Meraki Systems Manage...

Ranking in Enterprise Mobility Management (EMM)

6th

Average Rating

8.6

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Mobile Device Management (MDM) (3rd)

Microsoft Intune

Ranking in Enterprise Mobility Management (EMM)

1st

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

254

Ranking in other categories

Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)

Mindshare comparison

As of May 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 2.2%, down from 2.8% compared to the previous year. The mindshare of Microsoft Intune is 33.8%, down from 37.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Mobility Management (EMM)

Featured Reviews

GaneshKhutwad

Network security architect at ATOS

A central portal where you can add, stack, configure, and maintain your devices

Nearly 35,000 users are connected to Systems from America because their network is configured to cover worldwide areas. I have approximately 450 devices connected, which can scale based on requirements. For instance, if you have around five hundred to six hundred users in one office, the MR14 and MR24 series are suitable. For environments with a larger number of standard device users, the MR24 series is recommended. Cisco Meraki provides various series to meet your requirements, allowing you to manage your users efficiently. I rate the solution's scalability a nine out of ten.

Read full review

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The remote security feature, as well as the ability to control devices from anywhere, is one of the more beneficial features of Cisco Meraki Systems Manager (MDM+EMM)."

"Meraki Systems Manager's most valuable features are password management, device tracking, remote resetting and wiping, device management, inventory management, and easy policy deployment."

"Security is the main feature because the company is reliable."

"It’s helped us manage our endpoints."

"The most efficient way is to prepare your integration in the cloud. After that, we can push your configuration from the cloud to the site once you connect the device. This process makes connecting the cloud and the new devices seamless and allows for easy configuration pushing."

"Initial setup was easy."

"We experience no downtime, no breakdowns, all the user readings are exact, and it gives us quick analysis so we can apply security measures."

"The solution is easy to use. However, AirWatch or Workspace might be more powerful because we've encountered issues, such as manually managing Windows updates."

More Cisco Meraki Systems Manager (MDM+EMM) pros

"The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

"I like that we can implement conditional access."

"The solution appears to be stable and scalable."

"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."

"Technical support, in general, has been quite helpful."

"Intune simplifies compliance. The ability to manage software updates and policies on endpoints has helped us meet contract requirements."

"Based on my experience, I find Intune very flexible for managing Windows devices. We can use scripting, and we can make use of the self-service portal or the company portal to publish some of the applications for Windows."

"Intune makes our organization more secure and flexible."

More Microsoft Intune pros

Cons

"I've participated in numerous product launches primarily focused on HP and Dell. Consequently, there should be a vested interest in local gatherings to showcase product advantages and performance. Particularly in Singapore, it only has so limited integrators to engage in IP product sales. There's room for improvement through dedicated workshops and training. The European and Western markets differ significantly from the context here. The physical location holds more importance. Thus, they should have a survey to evaluate demand, supply, and sales points, tailoring strategies accordingly."

"The price of the solution could be reduced."

"In my opinion, the equipment availabilities and competitive pricings could be improved."

"Meraki Systems Manager lacks scripting capability compared to Workspace. I've seen the product focused mainly on mobile solutions. They might need more development in endpoints like Windows desktops."

"Meraki is limiting our connections."

"If Cisco Meraki Systems Manager integrates with other solutions or models, such as ACA's radio solution, on the same equipment or within the same cloud environment, it will offer significant benefits.""

"The price could be better."

"We've really only experimented with their iOS client. This is due to the fact that their Windows client has a lot to be desired. We first tried experimenting with the Windows one but very quickly determined that it wasn't going to cut it for most Windows cases. The Windows portion of this product needs improvement. I'd say that it's not really viable."

More Cisco Meraki Systems Manager (MDM+EMM) cons

"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."

"Microsoft Intune is not user-friendly to manage and has room for improvement."

"No option to do end-to-en macOS management. Slow implementation of policies."

"I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam."

"There are challenges with Intune, specifically in reporting. Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive. You can connect to Azure, monitoring, and the workbooks, but it's not streamlined."

"Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update."

"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."

"We are currently unable to control aspects of group policy from Teams like we can for GPO. They are still not part of Intune. Microsoft is adding this, but it's currently in preview, and few GPO features have been added to the product."

More Microsoft Intune cons

Pricing and Cost Advice

"It's extremely competitive and very good for a product in this sphere."

"My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."

"Meraki MDM is the cheapest solution we have used."

"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."

"The price is high for the market."

"This product is reasonably priced."

"The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."

"My clients find it a bit expensive compared to other systems."

More Cisco Meraki Systems Manager (MDM+EMM) pricing and cost advice

"No one can compete with Microsoft when it comes to price, and the features it is offering."

"It's affordable for the protection it gives. There are no additional costs."

"The clients pay for a license and each can have a different type of license, such as an E3 or E5."

"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"

"Intune is included in the Microsoft 365 licensing package that we have."

"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."

"It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free."

"The tool is cheaper than our company's other MDM tools."

More Microsoft Intune pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Enterprise Mobility Management (EMM) solutions are best for your needs.

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849,686 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

44%

Computer Software Company

13%

Manufacturing Company

Financial Services Firm

Educational Organization

20%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Cisco Meraki Systems Manager (MDM+EMM)?

The product provides a universal dashboard.

What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?

The pricing sits at a mid-level range, around five or six. There are cheaper and more expensive tools available, but the price features parity is good.

What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?

While the graphical user interface is user-friendly and easy to configure, I see room for improvement in integration with third-party tools. We haven't had any integration issues, but potential lim...

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...

Workspace ONE UEM vs Cisco Meraki Systems Manager (MDM+EMM)

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Compared 13% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 9% of the time

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Compared 8% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 6% of the time

Faronics Deep Freeze vs Microsoft Intune

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Product Reports

Cisco Meraki Systems Manager (MDM+EMM)

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Cisco Meraki Systems Manager (MDM+EMM) report

Microsoft Intune

Download Microsoft Intune product report

Also Known As

Meraki MDM

Intune, MS Intune, Microsoft Endpoint Manager

Overview

Every user is unique. Every device, a bit different. Systems Manager keeps the network in the loop about constantly changing devices, automatically tracking device posture and adjusting security policies to match.

Cisco

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Sample Customers

Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College

Mitchells and Buzzers, Callaway

Cisco Meraki Systems Manager (MDM+EMM) vs. Microsoft Intune