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Check Point Harmony Email & Collaboration vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
<p>Check Point Harmony Email &amp; Collaboration boosts ROI by enhancing security, reducing incidents, cutting costs, and improving productivity.</p>
Sentiment score
5.9
Trend Micro Worry-Free Services Suites efficiently manages 200 endpoints in two hours with a robust central management console.
The time saved during investigations is significant due to the neat dashboard that organizes everything related to alerts.
Pre Sales Consultant at Redington Group
We have gone from three to four successful phishing attacks every year to a maximum of one.
Network Cyber Security Specialist at a tech services company with 51-200 employees
There has been a 70% decrease in phishing emails and data breaches since implementing Check Point Harmony Email Security.
Account Manager at iValue Group
 

Customer Service

Sentiment score
6.9
Customer experiences with Check Point Harmony support vary, with mixed response times contrasted by professional, multilingual, effective assistance.
Sentiment score
5.1
Trend Micro Worry-Free Services support is knowledgeable yet hindered by time zone delays and repetitive questions, needing improved hours.
Their technical support is proficient at resolving issues within their scope, providing excellent problem-solving assistance and guidance.
Manager, Information Technology at a hospitality company with 201-500 employees
We opted for the 24/7 premium support, which is very responsive and quick whenever we have configuration challenges or other inquiries.
Pre Sales Consultant at Redington Group
We understand that with respect to SLA, but we expect they can go beyond SLA and provide quick support for the client.
Sr. Technical Specialist at Softcell Technologies Limited
Support is extremely good, but there is room for improvement.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
 

Scalability Issues

Sentiment score
7.7
<p>Check Point Harmony Email &amp; Collaboration scales effortlessly with cloud services like Office 365, praised for performance and flexibility.</p>
Sentiment score
6.3
Trend Micro Worry-Free Services Suites is praised for scalability but occasionally hindered by internet and cloud dependence.
I would rate the scalability of Check Point Harmony Email and Collaboration as nine out of ten, indicating high scalability.
Cyber security manager at a government with 1,001-5,000 employees
Scalability is limited, being only integrated with Microsoft Office 365 and G Suite at present.
Technical Specialist at Softcell Technologies Limited
 

Stability Issues

Sentiment score
8.0
<p>Check Point Harmony Email &amp; Collaboration is praised for its stability, cloud-based advantages, and efficient, reliable performance.</p>
Sentiment score
6.9
Trend Micro Worry-Free Services Suites is generally stable and reliable, but automatic updates can cause 'protection at risk' warnings.
The platform is very stable; we have not encountered any downtime or stability-related issues.
Ingeniero en seguridad informática at Elcatex
 

Room For Improvement

<p>Users of Check Point Harmony Email &amp; Collaboration seek improved integration, better false positive management, and enhanced performance in reporting and support.</p>
Trend Micro faces issues with system performance, integration, support, and high costs, with needed enhancements in several areas.
Updates based on AI and reduced administrative overhead by adding or bulk adding new users, along with graphical enhancements to the GUI, would also be beneficial.
Technical Specialist at Softcell Technologies Limited
Enhancing reporting capabilities with customizable and advanced analytics features would greatly improve our ability to detect trends and proactively address emerging threats.
Pre Sales Consultant at Redington Group
The current system, being tied directly to the mailbox instead of requiring MX record verification, allows new mailboxes to function immediately after Microsoft activation.
Manager, Information Technology at a hospitality company with 201-500 employees
The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
 

Setup Cost

<p>Enterprise users find Check Point Harmony Email &amp; Collaboration pricing competitive with flexible licensing and potential negotiable terms and discounts.</p>
Trend Micro Worry-Free Services Suites has mid-range pricing, seen as affordable by some but costly compared to competitors.
Pricing is a bit expensive, but it is worth it considering the features that Check Point provides.
Technical Specialist at Softcell Technologies Limited
I consider the pricing to be a bit expensive, similar to other solutions.
Technical Director at Geekz Information Technology
The pricing is lower compared to what I used before.
Cyber security manager at a government with 1,001-5,000 employees
The pricing of Trend Micro is a little bit higher compared to Sophos.
Information Technology Administrator at Enterstellar Softwares(OPC) Pvt Ltd
 

Valuable Features

Check Point Harmony offers robust email security with phishing prevention, seamless integration, AI threat analysis, and user-friendly management.
Trend Micro Worry-Free Services offers comprehensive protection with user-friendly features, seamless integration, but pricing is a concern.
I haven't had any users accidentally click on something problematic since implementing the product, which speaks to its efficacy.
Manager, Information Technology at a hospitality company with 201-500 employees
The most valuable feature is spam detection and phishing site prevention, which Microsoft couldn't catch, yet Check Point does.
Head of Operations at DNI
Check Point Harmony Email and Collaboration offers online support and has tight integration with Microsoft.
Technical Director at Geekz Information Technology
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
Information Technology Administrator at Enterstellar Softwares(OPC) Pvt Ltd
We can get in-depth details of the emails going in and out, and we can create rules.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
 

Categories and Ranking

Check Point Harmony Email &...
Ranking in Email Security
3rd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
91
Ranking in other categories
Data Loss Prevention (DLP) (5th), Cloud Workload Protection Platforms (CWPP) (7th)
Trend Micro Worry-Free Serv...
Ranking in Email Security
17th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
Endpoint Protection Platform (EPP) (23rd), Managed Detection and Response (MDR) (12th), Extended Detection and Response (XDR) (19th)
 

Mindshare comparison

As of January 2026, in the Email Security category, the mindshare of Check Point Harmony Email & Collaboration is 4.8%, up from 4.8% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Check Point Harmony Email & Collaboration4.8%
Trend Micro Worry-Free Services Suites0.3%
Other94.9%
Email Security
 

Featured Reviews

Nasseer Qureshi - PeerSpot reviewer
Pre Sales Consultant at Redington Group
Email security effectively detects a wide range of threats and improves productivity
Since we have been using Check Point Harmony Email & Collaboration for a year, we haven't encountered significant challenges. However, it would be beneficial if it could support other email security services beyond Microsoft and Google. Integration with other platforms would enhance its appeal since the features are commendable. While the analytics are commendable, they don't provide deep dive insights. They show the overall counts of malware, phishing, and business compromise emails, but there isn't a robust ability to dive deeper into those categories to see specifics. Analytics should allow us to explore which users received malware emails the most or trends among departments. Currently, we have to sift through manually, which is not ideal. A more profound analytical capability would elevate the tool to become the complete email security solution for any user.
Mohammed Zain - PeerSpot reviewer
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Healthcare Company
6%
Computer Software Company
14%
Comms Service Provider
11%
Security Firm
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise26
Large Enterprise29
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Check Point Harmony Email & Office?
My experience with pricing, setup cost, and licensing for Check Point Harmony Email &amp; Collaboration indicates that the pricing feels a bit on the higher side, but the deployment was quite comfo...
What is your primary use case for Check Point Harmony Email & Office?
My main use case for Check Point Harmony Email &amp; Collaboration is email security, specifically for phishing and malicious emails. A quick specific example of how I use it for email security is ...
What do you like most about Check Point Harmony Email & Office?
The product offers good and easy integration capabilities with other products.
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even tho...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...
 

Also Known As

Check Point CloudGuard, Check Point CloudGuard SaaS , Check Point Harmony Email & Office
No data available
 

Overview

 

Sample Customers

Helvetia, Denham Capital, Daymark Solutions, Neopharm Group
Information Not Available
Find out what your peers are saying about Check Point Harmony Email & Collaboration vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.