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Check Point Harmony Email & Collaboration vs Trend Micro Worry-Free Services Suites comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Microsoft Defender for Office 365 provides enhanced security, yielding financial savings and efficiency gains through improved threat detection and data protection.
Sentiment score
7.8
Check Point Harmony boosts ROI with enhanced security, reducing breaches and costs while improving productivity and protecting data.
Sentiment score
7.1
Trend Micro Worry-Free Services Suites boosted security, reduced IT costs, improved efficiency, and increased return on investment.
It's hard to quantify the return on investment we've seen from Microsoft Defender for Office 365.
It has also decreased our time to detection and response by about 15 to 20 percent.
 

Customer Service

Sentiment score
6.9
Microsoft Defender for Office 365 generally offers efficient support, but improvements in responsiveness and handling complex scenarios are desired.
Sentiment score
7.1
Check Point Harmony Email support receives mixed reviews; some praise responsiveness while others mention slow response and inefficiencies.
Sentiment score
6.5
Trend Micro Worry-Free Services support praised for responsiveness but hindered by time zones; customer service scores higher at 9/10.
we opened tickets, and they typically resolve them quickly.
Any issues are addressed quickly by Microsoft's support.
Customer service and support have been fantastic.
Customer support is of high quality.
I would rate customer support eight out of ten.
Support issues exist with the Check Point company itself, not necessarily the product.
 

Scalability Issues

Sentiment score
8.1
Microsoft Defender for Office 365 excels in scalability, accommodating any organization size with efficient cloud-based performance and seamless updates.
Sentiment score
8.2
<p>Check Point Harmony Email &amp; Collaboration is a highly scalable, cloud-based platform, ideal for businesses of all sizes.</p>
Sentiment score
7.3
Trend Micro Worry-Free Services Suites is adaptable, flexible, and economical, ideal for diverse organizations despite internet dependency concerns.
We have never faced scalability problems, and Microsoft manages it effectively.
Microsoft Defender for Office 365 scales transparently for us, as we grew from 1,000 users to 3,000 users, and we didn't notice much difference.
I would rate the scalability of Check Point Harmony Email and Collaboration as nine out of ten, indicating high scalability.
 

Stability Issues

Sentiment score
7.7
Microsoft Defender for Office 365 boasts 99.9% availability, resolving issues quickly, with users rating its reliability highly.
Sentiment score
8.0
<p>Check Point Harmony Email &amp; Collaboration is highly stable, offering reliable uptime, robust security features, and efficient cloud-based performance.</p>
Sentiment score
8.1
Trend Micro Worry-Free Services Suites are praised for stability, despite some update-related challenges impacting protection reliability.
The solution is stable, as we have been using it for the past two years.
Overall, the stability and reliability of Microsoft Defender for Office 365 are good.
 

Room For Improvement

Microsoft Defender for Office 365 requires enhancements in virus-blocking, compatibility, integration, phishing detection, and global support.
Check Point Harmony needs project management, performance, scalability improvements, better integration, threat detection, technical support, and reduced deployment costs.
Trend Micro Worry-Free Services needs improvements in agents, pricing, usability, integration, performance, UI, and training resources.
Microsoft could improve by offering recommendations for domain spoofing attacks, especially scenarios where DNS records like SPF, DKIM, and DMARC are not properly published.
The main area for improvement is simplifying the implementation and rollout process.
We still see many false positives from time to time with Microsoft Defender for Office 365, so it would be good if we can reduce those false positives.
Check Point should integrate with features available in Barracuda - like more advanced threat management.
 

Setup Cost

Microsoft Defender for Office 365 is cost-effective with extensive features but may be costly for smaller organizations with limited budgets.
Check Point Harmony offers flexible per-user licensing, competitive features, and negotiable rates, appealing to growing companies.
Trend Micro Worry-Free Services Suites pricing opinions vary, from reasonable and competitive to too expensive with annual increases.
Microsoft is quite affordable with a lot of features available for any size organization.
Money-wise, it is a part of the Office 365 suite, making it slightly more expensive compared to Trend Micro.
I consider the pricing to be a bit expensive, similar to other solutions.
The pricing is lower compared to what I used before.
The pricing is reasonable, rated five out of ten for affordability.
The pricing of Trend Micro is a little bit higher compared to Sophos.
 

Valuable Features

Microsoft Defender for Office 365 provides integrated threat protection, risk notifications, and productivity enhancements through a single management console.
<p>Check Point Harmony Email &amp; Collaboration offers robust threat protection, seamless Office 365 integration, and efficient data security for enterprises.</p>
Trend Micro Worry-Free Services Suites excels in security with behavior detection, cloud management, and low resource requirements for efficient protection.
It provides end-to-end visibility on email threats such as phishing, extending beyond Exchange Online Protection.
It ranks the threats and allows us to prioritize those hitting us the hardest, such as email threats.
The value of the DLP feature is significant to us because we have internal data, sometimes sensitive, and the users may not always be aware of security and privacy, which might lead them to send out information mistakenly to external parties.
The most valuable feature is spam detection and phishing site prevention, which Microsoft couldn't catch, yet Check Point does.
Check Point Harmony Email and Collaboration offers online support and has tight integration with Microsoft.
The protection and scanning of emails are also appreciated, as they secure everything in the email spectrum.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
50
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (11th)
Check Point Harmony Email &...
Ranking in Email Security
7th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
59
Ranking in other categories
Data Loss Prevention (DLP) (5th), Cloud Workload Protection Platforms (CWPP) (11th)
Trend Micro Worry-Free Serv...
Ranking in Email Security
16th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Endpoint Protection Platform (EPP) (39th), Managed Detection and Response (MDR) (15th), Extended Detection and Response (XDR) (19th)
 

Mindshare comparison

As of May 2025, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 12.9%, down from 18.3% compared to the previous year. The mindshare of Check Point Harmony Email & Collaboration is 4.7%, up from 3.3% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Tolu Omolaja - PeerSpot reviewer
Great URL scanning and attachment scanning, but I would like more proactive threat analysis
The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.
Rahul Kamble. - PeerSpot reviewer
Offers complete detection and simple management and is a user-friendly solution
It's very effective as a solution to prevent mobile app threats. It has a mobile MDX, mobile detection, and response session. As a comprehensive solution, Check Point offers a very granular and best-in-class experience. Compared to competitors like Fortinet, Trend Micro, Palo Alto, and Cisco, Check Point provides a superior solution according to both the MITRE and Gartner frameworks. For example, in a recent attack simulation, Check Point only allowed ten malicious emails through, while Fortinet allowed 1500 and Cisco allowed 1800. Check Point's email attack ratio is nearly 0.10%, while others range from 1% to 3%. This demonstrates Check Point's superior email filtering capabilities. Check Point's email cleaning ratio is 99.9%, significantly higher than the 98%, 95%, or 93% of its competitors. Moreover, Check Point Harmony Email incorporates AI technology within its security features. Harmony Email & Collaboration (HEC) provides full protection and addresses zero-day files. It's the best solution available, as others don't offer protection against zero-day attacks and rely on signature-based solutions. HEC is truly the best option.
NaveedUddin - PeerSpot reviewer
Enhanced security with seamless failover and a well-rounded solution
We are located in a high-risk area for cyberattacks, and this solution helps protect our data. It is actively used to monitor the user activities and generates report on the basis of there activities. 24/7 protection against email threats and real time blocking allowing our users to working worry free.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
18%
Financial Services Firm
9%
Manufacturing Company
8%
Healthcare Company
5%
Computer Software Company
18%
Security Firm
9%
Comms Service Provider
9%
Retailer
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
Money-wise, it is a part of the Office 365 ( /products/office-365-reviews ) suite, making it slightly more expensive ...
What needs improvement with Microsoft Defender for Office 365?
The main area for improvement is simplifying the implementation and rollout process. There are many conditions to be ...
What is your primary use case for Check Point Harmony Email & Office?
We are using Check Point Harmony Email &amp; Collaboration to protect our organization from phishing attacks. For exa...
What do you like most about Check Point Harmony Email & Office?
The product offers good and easy integration capabilities with other products.
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web ...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us.
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
Our primary use case for Trend Micro Worry-Free Services Suites is to protect our organization and organizational dat...
 

Comparisons

 

Also Known As

MS Defender for Office 365
Check Point CloudGuard, Check Point CloudGuard SaaS , Check Point Harmony Email & Office
No data available
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Helvetia, Denham Capital, Daymark Solutions, Neopharm Group
Information Not Available
Find out what your peers are saying about Check Point Harmony Email & Collaboration vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: April 2025.
850,043 professionals have used our research since 2012.