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Check Point Harmony Email & Collaboration vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Check Point Harmony Email improves ROI by reducing breaches, enhancing productivity, and lowering costs through efficient, secure email management.
Sentiment score
5.5
Trend Micro Worry-Free provides efficiency and ROI, but some prefer potentially cheaper alternatives with similar functionality.
The time saved during investigations is significant due to the neat dashboard that organizes everything related to alerts.
I have seen a return on investment, as I can share relevant metrics like money saved, time saved, and fewer employees needed, all of them.
There has been a 70% decrease in phishing emails and data breaches since implementing Check Point Harmony Email Security.
 

Customer Service

Sentiment score
7.3
Customer service is reliable and professional, but some report slower response times and room for speed improvement.
Sentiment score
5.1
Trend Micro Worry-Free Services offers adaptable, highly-rated support, though some mention delays and lack of OEM and partner support.
We understand that with respect to SLA, but we expect they can go beyond SLA and provide quick support for the client.
We opted for the 24/7 premium support, which is very responsive and quick whenever we have configuration challenges or other inquiries.
Customer support is of high quality.
 

Scalability Issues

Sentiment score
7.9
Check Point Harmony Email showcases high scalability, seamless SaaS integration, resource efficiency, and minimal administration for diverse business needs.
Sentiment score
6.8
Trend Micro Worry-Free Services is praised for scalability and integration, ideal for small businesses, but faces internet limitations.
I would rate the scalability of Check Point Harmony Email and Collaboration as nine out of ten, indicating high scalability.
Scalability is limited, being only integrated with Microsoft Office 365 and G Suite at present.
 

Stability Issues

Sentiment score
8.1
<p>Check Point Harmony Email &amp; Collaboration is praised for stability, reliability, and effective threat blocking, with quick issue resolution.</p>
Sentiment score
7.4
Trend Micro Worry-Free Services Suites is highly rated for stability, with users appreciating its reliability and minimal downtime issues.
 

Room For Improvement

<p>Check Point Harmony Email &amp; Collaboration needs improved flexibility, integration, collaboration tools, support responsiveness, and pricing for better user satisfaction.</p>
Trend Micro Worry-Free Services Suites has UI, pricing, documentation, integration, support, and feature issues, needing significant enhancements.
Enhancing reporting capabilities with customizable and advanced analytics features would greatly improve our ability to detect trends and proactively address emerging threats.
Updates based on AI and reduced administrative overhead by adding or bulk adding new users, along with graphical enhancements to the GUI, would also be beneficial.
It would be better if HEC also provides support for third-party email service solutions, such as IBM HCL Notes, creating more opportunities.
 

Setup Cost

<p>Check Point Harmony Email &amp; Collaboration offers per-user licensing, competitive pricing, and low setup costs, suitable for medium to large enterprises.</p>
Trend Micro Worry-Free Services Suites are seen as mid-range in cost, but rising license fees concern some users.
Pricing is a bit expensive, but it is worth it considering the features that Check Point provides.
Check Point provided discounts, making the pricing reasonable with respect to the features they offer.
Check Point is a little bit expensive compared to other vendors, but the cost justifies itself.
The pricing of Trend Micro is a little bit higher compared to Sophos.
 

Valuable Features

Check Point Harmony Email excels in security, threat detection, and user behavior analysis, enhancing productivity and collaboration tool protection.
Trend Micro Worry-Free Suites provides robust, integrated security with real-time threat intelligence and centralized management, despite pricing concerns.
Check Point Harmony Email and Collaboration offers online support and has tight integration with Microsoft.
The protection and scanning of emails are also appreciated, as they secure everything in the email spectrum.
The most valuable feature is spam detection and phishing site prevention, which Microsoft couldn't catch, yet Check Point does.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
 

Categories and Ranking

Check Point Harmony Email &...
Ranking in Email Security
4th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
68
Ranking in other categories
Data Loss Prevention (DLP) (5th), Cloud Workload Protection Platforms (CWPP) (9th)
Trend Micro Worry-Free Serv...
Ranking in Email Security
15th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
11
Ranking in other categories
Endpoint Protection Platform (EPP) (19th), Managed Detection and Response (MDR) (10th), Extended Detection and Response (XDR) (14th)
 

Mindshare comparison

As of August 2025, in the Email Security category, the mindshare of Check Point Harmony Email & Collaboration is 5.1%, up from 3.8% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Nasseer Qureshi - PeerSpot reviewer
Email security effectively detects a wide range of threats and improves productivity
Since we have been using Check Point Harmony Email & Collaboration for a year, we haven't encountered significant challenges. However, it would be beneficial if it could support other email security services beyond Microsoft and Google. Integration with other platforms would enhance its appeal since the features are commendable. While the analytics are commendable, they don't provide deep dive insights. They show the overall counts of malware, phishing, and business compromise emails, but there isn't a robust ability to dive deeper into those categories to see specifics. Analytics should allow us to explore which users received malware emails the most or trends among departments. Currently, we have to sift through manually, which is not ideal. A more profound analytical capability would elevate the tool to become the complete email security solution for any user.
MehulSharma - PeerSpot reviewer
Users appreciate comprehensive threat management features and find management console straightforward
Regarding machine learning-based threat protection in Trend Micro Worry-Free Services Suites, customers are not using that, so I am not taking any responses from the customers. If you want, you can drop me a mail, and then I will collect the information from my customers. I don't know about it, actually. I am a salesperson, not technical. Other than pricing, the areas of Trend Micro Worry-Free Services Suites that I would like to see improved or enhanced depend on cases. For approximately 1300 to 1200, it varies by case. When it involves 500 customers or 200 customers, it could go up to 900 and 1000 rupees. We win cases often.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
8%
Financial Services Firm
8%
Healthcare Company
5%
Computer Software Company
16%
Comms Service Provider
10%
Security Firm
8%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Check Point Harmony Email & Office?
My experience with pricing, setup cost, and licensing for Check Point Harmony Email &amp; Collaboration shows it was less expensive than our Mimecast licensing by quite a bit, so I found it pretty ...
What is your primary use case for Check Point Harmony Email & Office?
My main use case for Check Point Harmony Email &amp; Collaboration is email protection against spam, phishing, and malware, and I can give a quick, specific example of how I'm using it day-to-day. ...
What do you like most about Check Point Harmony Email & Office?
The product offers good and easy integration capabilities with other products.
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
Regarding machine learning-based threat protection in Trend Micro Worry-Free Services Suites, customers are not using that, so I am not taking any responses from the customers. If you want, you can...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I work with both Trend Micro Worry-Free Services Suites and Trend Micro Apex One. I am working with Trend Micro, Sophos, and Sentinel. I work with Trend Micro Worry-Free Services Suites on Xcitium....
 

Also Known As

Check Point CloudGuard, Check Point CloudGuard SaaS , Check Point Harmony Email & Office
No data available
 

Overview

 

Sample Customers

Helvetia, Denham Capital, Daymark Solutions, Neopharm Group
Information Not Available
Find out what your peers are saying about Check Point Harmony Email & Collaboration vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.