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Check Point Harmony Email & Collaboration vs Cisco Secure Email comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Check Point Harmony boosts ROI by preventing phishing, reducing disruption, enhancing security, and cutting costs for threat management.
Sentiment score
6.4
Cisco Secure Email enhances ROI with robust security, reducing disruptions and downtime from cyber threats, despite perceived high costs.
The time saved during investigations is significant due to the neat dashboard that organizes everything related to alerts.
Pre Sales Consultant at Redington Group
We have gone from three to four successful phishing attacks every year to a maximum of one.
Network Cyber Security Specialist at a tech services company with 51-200 employees
There has been a 70% decrease in phishing emails and data breaches since implementing Check Point Harmony Email Security.
Account Manager at iValue Group
 

Customer Service

Sentiment score
6.8
Customer support is praised for responsiveness and expertise but criticized for delays and inconsistent service quality.
Sentiment score
7.3
Cisco Secure Email support is praised for its responsiveness and expertise, though experiences can vary based on assigned engineers.
Their technical support is proficient at resolving issues within their scope, providing excellent problem-solving assistance and guidance.
Manager, Information Technology at a hospitality company with 201-500 employees
We opted for the 24/7 premium support, which is very responsive and quick whenever we have configuration challenges or other inquiries.
Pre Sales Consultant at Redington Group
We understand that with respect to SLA, but we expect they can go beyond SLA and provide quick support for the client.
Sr. Technical Specialist at Softcell Technologies Limited
Cisco's tech support can be hit or miss, depending on the engineer you get.
Cloud Partner & Solutions Architect at a tech vendor with 1,001-5,000 employees
The support is pretty decent, with a rating of eight out of ten.
Chief Information Security Officer at Abcl
 

Scalability Issues

Sentiment score
7.7
<p>Check Point Harmony Email &amp; Collaboration scales seamlessly, integrating easily with Office 365 and SaaS, supporting diverse organizational sizes.</p>
Sentiment score
7.2
Cisco Secure Email provides scalable solutions for seamless user migration and system growth, with reliable cloud service options.
I would rate the scalability of Check Point Harmony Email and Collaboration as nine out of ten, indicating high scalability.
Cyber security manager at a government with 1,001-5,000 employees
Scalability is limited, being only integrated with Microsoft Office 365 and G Suite at present.
Technical Specialist at Softcell Technologies Limited
The on-premises hardware is not very scalable, but switching to the SaaS offering is expected to improve scalability.
Chief Information Security Officer at Abcl
 

Stability Issues

Sentiment score
8.0
<p>Check Point Harmony Email &amp; Collaboration is praised for its stability, reliability, seamless updates, and efficient problem resolution.</p>
Sentiment score
8.0
Cisco Secure Email is praised for reliability, consistent performance, easy maintenance, and high user satisfaction with stable uptime.
The platform is very stable; we have not encountered any downtime or stability-related issues.
Ingeniero en seguridad informática at Elcatex
Based on my experience, the stability of Cisco Secure Email is very strong.
Systems Engineer at a non-tech company with 51-200 employees
 

Room For Improvement

<p>Check Point Harmony Email &amp; Collaboration needs improvements in flexibility, support, integration, analytics, UI, pricing, and vendor compatibility.</p>
Cisco Secure Email's high cost, complexity, poor interface, and limited integration impact usability, requiring AI and service enhancements.
Updates based on AI and reduced administrative overhead by adding or bulk adding new users, along with graphical enhancements to the GUI, would also be beneficial.
Technical Specialist at Softcell Technologies Limited
Enhancing reporting capabilities with customizable and advanced analytics features would greatly improve our ability to detect trends and proactively address emerging threats.
Pre Sales Consultant at Redington Group
The current system, being tied directly to the mailbox instead of requiring MX record verification, allows new mailboxes to function immediately after Microsoft activation.
Manager, Information Technology at a hospitality company with 201-500 employees
The solution should better analyze the actual content rather than only focusing on the email header or origin.
Chief Information Security Officer at Abcl
It would be beneficial to have the functionality of the Email Threat Defense integrated into the Email Security Gateway so customers don't have to buy two products for full email protection.
Systems Engineer at a non-tech company with 51-200 employees
 

Setup Cost

Check Point Harmony Email offers flexible, transparent user-based pricing with comprehensive security features and negotiable costs for organizations.
Cisco Secure Email is priced higher, but users find its extensive features and security benefits justify the cost.
Pricing is a bit expensive, but it is worth it considering the features that Check Point provides.
Technical Specialist at Softcell Technologies Limited
I consider the pricing to be a bit expensive, similar to other solutions.
Technical Director at Geekz Information Technology
The pricing is lower compared to what I used before.
Cyber security manager at a government with 1,001-5,000 employees
Its cost is bundled with other Cisco products.
Chief Information Security Officer at Abcl
The licensing is a mess and needs sorting out.
Cloud Partner & Solutions Architect at a tech vendor with 1,001-5,000 employees
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
Systems Engineer at a non-tech company with 51-200 employees
 

Valuable Features

Check Point Harmony Email excels in threat prevention, seamless integration, and AI-driven protection, enhancing security and productivity.
Cisco Secure Email provides comprehensive threat management with advanced filtering, intuitive management, and seamless integration, enhancing email security effectively.
I haven't had any users accidentally click on something problematic since implementing the product, which speaks to its efficacy.
Manager, Information Technology at a hospitality company with 201-500 employees
The most valuable feature is spam detection and phishing site prevention, which Microsoft couldn't catch, yet Check Point does.
Head of Operations at DNI
Check Point Harmony Email and Collaboration offers online support and has tight integration with Microsoft.
Technical Director at Geekz Information Technology
It also possesses multiple modules for spam detection, malware detection, and threat intelligence, which are valuable in categorizing emails and determining actions.
Chief Information Security Officer at Abcl
It is highly effective in catching phishing and spam emails.
Systems Engineer at a non-tech company with 51-200 employees
It covers everything through email, like antivirus, IDS, and IPS.
Cloud Partner & Solutions Architect at a tech vendor with 1,001-5,000 employees
 

Categories and Ranking

Check Point Harmony Email &...
Ranking in Email Security
2nd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
89
Ranking in other categories
Data Loss Prevention (DLP) (5th), Cloud Workload Protection Platforms (CWPP) (7th)
Cisco Secure Email
Ranking in Email Security
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
62
Ranking in other categories
Cisco Security Portfolio (6th)
 

Mindshare comparison

As of December 2025, in the Email Security category, the mindshare of Check Point Harmony Email & Collaboration is 4.6%, up from 4.6% compared to the previous year. The mindshare of Cisco Secure Email is 5.3%, down from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Check Point Harmony Email & Collaboration4.6%
Cisco Secure Email5.3%
Other90.1%
Email Security
 

Featured Reviews

Nasseer Qureshi - PeerSpot reviewer
Pre Sales Consultant at Redington Group
Email security effectively detects a wide range of threats and improves productivity
Since we have been using Check Point Harmony Email & Collaboration for a year, we haven't encountered significant challenges. However, it would be beneficial if it could support other email security services beyond Microsoft and Google. Integration with other platforms would enhance its appeal since the features are commendable. While the analytics are commendable, they don't provide deep dive insights. They show the overall counts of malware, phishing, and business compromise emails, but there isn't a robust ability to dive deeper into those categories to see specifics. Analytics should allow us to explore which users received malware emails the most or trends among departments. Currently, we have to sift through manually, which is not ideal. A more profound analytical capability would elevate the tool to become the complete email security solution for any user.
BD
Chief Information Security Officer at Abcl
Threat intelligence with fast attack detection enables comprehensive email protection
In some cases, detection is missed, leading to false positives where genuine emails are flagged as spam. This could result in users not opening genuine emails. We have highlighted this to Cisco because sometimes phishing or marketing campaigns, which are genuine, are incorrectly flagged as spam. The solution should better analyze the actual content rather than only focusing on the email header or origin.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
8%
Financial Services Firm
7%
Healthcare Company
6%
Computer Software Company
18%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise25
Large Enterprise29
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise18
Large Enterprise25
 

Questions from the Community

What is your experience regarding pricing and costs for Check Point Harmony Email & Office?
The pricing and setup cost for Check Point Harmony Email &amp; Collaboration is relatively competitive with its competitors.
What is your primary use case for Check Point Harmony Email & Office?
Check Point Harmony Email &amp; Collaboration serves as my main protection platform for Office 365 SaaS platforms, including email, OneDrive, SharePoint, and I utilize some training features. In my...
What do you like most about Check Point Harmony Email & Office?
The product offers good and easy integration capabilities with other products.
What do you like most about Cisco Secure Email?
Cisco Secure Email is a budget-friendly solution.
What is your experience regarding pricing and costs for Cisco Secure Email?
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
What needs improvement with Cisco Secure Email?
The user interface of the Email Security Gateway ( /products/security-gateway-reviews ) should be improved. It would be beneficial to have the functionality of the Email Threat Defense integrated i...
 

Also Known As

Check Point CloudGuard, Check Point CloudGuard SaaS , Check Point Harmony Email & Office
Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
 

Overview

 

Sample Customers

Helvetia, Denham Capital, Daymark Solutions, Neopharm Group
SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
Find out what your peers are saying about Check Point Harmony Email & Collaboration vs. Cisco Secure Email and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.