

Cisco Secure Email and Check Point Harmony Email & Collaboration compete in the email security market. Cisco Secure Email seems to have the upper hand in pricing and support, while Check Point Harmony Email & Collaboration is favored for its feature set.
Features: Cisco Secure Email is noted for blocking threats, viruses, and spam while integrating easily into existing networks. DKIM and DMARC features provide robust protection, and its detailed logs and reports are valued by users. Check Point Harmony Email & Collaboration is praised for threat protection, phishing prevention, sandboxing, and strong API integrations, excelling in Office 365 integration and collaborative tools protection.
Room for Improvement: Cisco Secure Email users seek better integration with other platforms and desire an improved user experience with intuitive dashboards, along with enhancements in real-time reporting and advanced phishing filters. Check Point Harmony Email & Collaboration is critiqued for limitations in administrative functions and occasional sluggish performance, with users calling for improved analytics and better third-party service integration.
Ease of Deployment and Customer Service: Cisco Secure Email is available for on-premises, public, and hybrid cloud deployments, catering to various needs, with customer support praised for quick, knowledgeable service. Check Point Harmony Email & Collaboration primarily uses public cloud deployment, with good support despite occasional responsiveness delays.
Pricing and ROI: Cisco Secure Email, though generally seen as expensive, justifies its cost with effectiveness and support, offering flexible licensing and discounts for larger setups. Check Point Harmony Email & Collaboration appeals with competitive pricing and flexible licensing, allowing easy user count adjustments, providing a solid return on investment with its rich features.
The time saved during investigations is significant due to the neat dashboard that organizes everything related to alerts.
We have gone from three to four successful phishing attacks every year to a maximum of one.
There has been a 70% decrease in phishing emails and data breaches since implementing Check Point Harmony Email Security.
Their technical support is proficient at resolving issues within their scope, providing excellent problem-solving assistance and guidance.
We opted for the 24/7 premium support, which is very responsive and quick whenever we have configuration challenges or other inquiries.
We understand that with respect to SLA, but we expect they can go beyond SLA and provide quick support for the client.
Cisco's tech support can be hit or miss, depending on the engineer you get.
The support is pretty decent, with a rating of eight out of ten.
I would rate the scalability of Check Point Harmony Email and Collaboration as nine out of ten, indicating high scalability.
Scalability is limited, being only integrated with Microsoft Office 365 and G Suite at present.
The on-premises hardware is not very scalable, but switching to the SaaS offering is expected to improve scalability.
The platform is very stable; we have not encountered any downtime or stability-related issues.
Based on my experience, the stability of Cisco Secure Email is very strong.
Updates based on AI and reduced administrative overhead by adding or bulk adding new users, along with graphical enhancements to the GUI, would also be beneficial.
Enhancing reporting capabilities with customizable and advanced analytics features would greatly improve our ability to detect trends and proactively address emerging threats.
The current system, being tied directly to the mailbox instead of requiring MX record verification, allows new mailboxes to function immediately after Microsoft activation.
The solution should better analyze the actual content rather than only focusing on the email header or origin.
It would be beneficial to have the functionality of the Email Threat Defense integrated into the Email Security Gateway so customers don't have to buy two products for full email protection.
Pricing is a bit expensive, but it is worth it considering the features that Check Point provides.
I consider the pricing to be a bit expensive, similar to other solutions.
The pricing is lower compared to what I used before.
Its cost is bundled with other Cisco products.
The licensing is a mess and needs sorting out.
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
I haven't had any users accidentally click on something problematic since implementing the product, which speaks to its efficacy.
The most valuable feature is spam detection and phishing site prevention, which Microsoft couldn't catch, yet Check Point does.
Check Point Harmony Email and Collaboration offers online support and has tight integration with Microsoft.
It also possesses multiple modules for spam detection, malware detection, and threat intelligence, which are valuable in categorizing emails and determining actions.
It is highly effective in catching phishing and spam emails.
It covers everything through email, like antivirus, IDS, and IPS.
| Product | Market Share (%) |
|---|---|
| Check Point Harmony Email & Collaboration | 4.6% |
| Cisco Secure Email | 5.3% |
| Other | 90.1% |

| Company Size | Count |
|---|---|
| Small Business | 58 |
| Midsize Enterprise | 25 |
| Large Enterprise | 29 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 18 |
| Large Enterprise | 25 |
Check Point Harmony Email and Office is a cloud-based software offering complete protection to stop malware attacks through emails. The software is designed to provide protection for organizations using Office 365, G Suite, Google Workspace, and all other collaboration and file-sharing apps. Access permissions can be granted and custom policies can be defined for any user of choice.
Check Point Harmony Email and Office identifies and blocks advanced malware, phishing, and ransomware attacks in real time before they reach the user’s inbox. In turn, this also helps protect sensitive business data from breaches. Harmony Email and Office was the first solution to implement machine learning, API, and AI for email security, and will ultimately prevent any attempts at account takeover via agentless multi-factor authentication.
What is Complete Protection?
Check Point Harmony Email and Office offers a superior catch rate for collaboration apps and cloud email with their API-based solution that detects attacks that other solutions miss, including account takeover, supply chain attacks, ransomware, and BEC. The complete protection offers:
Reviews from Real Users
Check Point Harmony Email and Office offers a revolutionary prevention solution to stop malware attacks through emails. Users particularly like its visibility and the ability to protect sensitive business data.
David U., a CISO at IMC companies, notes, "It provides visibility of events, what's going on with the environment, what we're missing with our other solution, and the user behavior."
Mantu S., a senior technology architect at Incedo Inc., writes, "We are able to protect sensitive business data and maintain regulatory compliance with advanced data leak prevention (DLP)."
Cisco Secure Email provides email security with advanced threat protection, spam filtering, and easy integration with Cisco Talos, ensuring comprehensive protection against cyber threats like phishing and malware.
Cisco Secure Email offers a comprehensive platform for organizations seeking robust email security. With advanced threat protection and seamless integration with Cisco Talos, it enhances threat intelligence. The tool provides easy-to-use spam blocking and granular policy customization. Effective ransomware, phishing, and malware protection ensures stable network performance. It includes logging and reporting features, along with Active Directory integration, delivering enhanced security without extra hardware. Although it addresses threats efficiently, improvements in synchronization with reporting tools and phishing detection are needed. Organizations find cost and licensing complexities challenging for smaller networks and seek more intuitive configuration, advanced AI threat detection, and comprehensive reporting. Enhanced support, documentation, and cross-platform compatibility are desirable for better management and scalability.
What are the most important features?In industries like finance, healthcare, and IT, Cisco Secure Email is key to securing email communications. It serves as the primary email gateway in datacenters, scanning and filtering emails to defend against phishing, malware, and spam. Many organizations integrate it with Sophos Antivirus and Talos Threat Intelligence for heightened protection. It plays a crucial role in outbound message control and data loss prevention, ensuring compliance with security policies.
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