We compared Check Point Harmony Email and Collaboration and Cisco Secure Email across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Check Point Harmony Email and Collaboration offers exceptional integration through APIs, advanced protection against data leaks, and the ability to detect complex social engineering attacks. Cisco Secure Email offers advanced protection against phishing attacks, reputation-based filtering, and robust tracking functionalities.
Room for Improvement: Check Point Harmony Email and Collaboration could improve integration with Exchange and other SaaS clouds while enhancing its threat clouds and AI engines. Cisco Secure Email should improve global malicious email defense, data loss prevention, and integration with third-party solutions.
Service and Support: Check Point has earned mixed reviews for its customer service. Some customers appreciate the technical support provided, while others are dissatisfied with response times. Cisco support is generally considered knowledgeable and helpful, but a few users reported slow response times and difficulty navigating the support process.
Ease of Deployment: Check Point Harmony Email is considered relatively easy to implement. Cisco Secure Email is generally straightforward and seamless to set up. It provides a modular and adaptable environment, but new users may need training.
Pricing: Check Point Harmony Email and Collaboration is a cost-effective option. It offers competitive prices and is suitable for small to medium-sized organizations. Opinions on the pricing of Cisco Secure Email are mixed. Some find it expensive but worth the investment, while others find it reasonably priced and competitive with other vendors.
ROI: Check Point Harmony Email and Collaboration delivers superior return on investment compared to other options. Cisco Secure Email's return on investment is influenced by factors such as use case, organization size, and industry.
Comparison Results: Check Point Harmony Email and Collaboration is an effective solution for blocking malicious attachments and detecting social engineering attacks. However, there is room for improvement in terms of integration and support, reducing false positives, and enhancing response times. Cisco Secure Email is highly regarded for its intelligence threat detection, reputation filtering, and robust tracking abilities. The solution’s areas for improvement include data loss prevention and third-party integration.
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"The product's scalability is good."
"The deployment capability is a great feature."
"Microsoft Defender for Office 365 is a stable solution."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"Does a thorough job of examining email and URLs for malicious content."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"Since we have started using the solution, there have been fewer compromises."
"Check Point adds value with east-west protection in the data center."
"The main benefit is that hackers can't steal information."
"For Threat Prevention, I was impressed with this feature and the solution's effectiveness. It has been very good."
"It seems quite scalable. We don't anticipate any scaling issues. We have it deployed in the cloud."
"The solution has a very effective anti-phishing algorithm that detects a significantly higher number of phishing emails compared to the default Microsoft solution."
"It is fast and has a very simple, easy integration."
"I appreciate the ease of deployment and the intuitive dashboard. Even someone with basic IT knowledge can easily understand the dashboard and identify potential threats."
"It provides visibility of events, what's going on with the environment, what we're missing with our other solution, and the user behavior."
"It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well."
"What I find the most valuable about Cisco Secure Email is that the logs are not that difficult to see even if you're not used to them. The logs are reasonably readable and diagnosing the problem is not too hard with them."
"At one point, there was a zero-day attack. The Cisco appliance detected it and stopped it, helping us out. We avoided the attack and potential damage."
"The product's initial setup phase was easy."
"The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering."
"It provides good IT assistance."
"There were detailed logs available. That was a seriously good feature... It turns out these were actually spoof emails that came into our environment. I got to know about them from the log system."
"It blocks bulk marketing messages, graymail, spam, and provides advanced malware protection."
"There is room for improvement in terms of reporting."
"The XDR dashboard has room for improvement."
"Configuration requires going to a lot of places rather than just accessing one tab."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"Microsoft Defender for Office 365 should be more proactive."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"They should consider a module that allows the customizing of reports so we can generate executive information for the client (to explain in simple language the general security situation in the SaaS environment)."
"Some files are not scanned thoroughly due to occasional network failures."
"Stability has been a pain point. I was going back and forth with my product engineer and project manager for a couple of months. I had the product in a demonstration mode and wasn't satisfied with the results initially. After a few alterations and a few revisions later, it is fine."
"The NAVEX metrics that I have been using on the CloudGuard dashboard cannot be exported. If they were to add report exporting capabilities on each of metric objects on the dashboard, that would be awesome."
"Other vendor support teams go after fixing the issue the moment that they join the remote session. The problem that I have faced with Check Point support is that they share the case number with me, then it takes at least two days for them to join a remote session with us, even though we have asked for this timeframe to change. Even though we have already explained the problems that we are facing or the business pain points in our network on the call or email, we have to repeat the problem statements again in the console. It can take four or five days to resolve the issue from the moment they understand the problem. This includes the time to teach their R&D or internal team whatever the issue is. I have faced timeframes as long as seven to 10 days for fixing some issues."
"They must provide security to more email service providers."
"The left-hand feature can be made more granular for the implementation of the policy."
"I have learned enough to make the product stable. However, the stability has some challenges."
"Many smaller businesses opt for more cost-effective solutions, such as Gmail or Hotmail accounts, instead of investing in Cisco Secure Email, given its higher cost."
"Better dashboards and more interactive overviews would be nice, but the current functionality is sufficient."
"They could improve the filters. In my time at the company, there were several times we had to contact support to update the filters."
"They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like."
"The scalability must be improved."
"We would like to see more options for the customization of content filters."
"It is not user-friendly, and it is quite complicated. So, it should be more user-friendly."
"I would rate the stability a six out of ten. We had multiple issues with the stability."
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Check Point Harmony Email & Collaboration is ranked 7th in Email Security with 47 reviews while Cisco Secure Email is ranked 2nd in Email Security with 55 reviews. Check Point Harmony Email & Collaboration is rated 8.8, while Cisco Secure Email is rated 8.4. The top reviewer of Check Point Harmony Email & Collaboration writes "Has a user-friendly dashboard, a great anti-phishing algorithm, and sandboxing for testing". On the other hand, the top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". Check Point Harmony Email & Collaboration is most compared with Avanan, Microsoft Defender for Cloud, Mimecast Email Security, Barracuda Email Protection and Fortinet FortiMail Cloud, whereas Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Symantec Messaging Gateway. See our Check Point Harmony Email & Collaboration vs. Cisco Secure Email report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.