

Check Point Harmony Email & Collaboration and Zscaler Zero Trust Exchange Platform compete in the cybersecurity space, particularly in email and collaboration security. Check Point has the upper hand in spam and phishing prevention due to its AI-powered threat intelligence.
Features: Check Point Harmony Email & Collaboration offers AI-powered threat intelligence, seamless Microsoft integration, and broad platform protection. It reduces phishing incidents significantly. Zscaler Zero Trust Exchange Platform excels in seamless SaaS integration, effective data loss prevention, and precise policy enforcement. It allows granular access control and secure remote access.
Room for Improvement: Check Point Harmony Email & Collaboration could improve dashboard customization, extend integration options, and provide better false positive management. Zscaler Zero Trust Exchange Platform should enhance notification and detection capabilities, especially for non-client connectors, and offer more granular reporting.
Ease of Deployment and Customer Service: Both Check Point and Zscaler offer cloud-based deployment. Check Point users highlight integration ease with Microsoft but face configuration challenges. Its customer service is generally good but sometimes slow. Zscaler deployment is straightforward but has initial setup challenges. Its customer support is well-regarded but needs faster responsiveness for specific configurations.
Pricing and ROI: Check Point is seen as slightly expensive but offers good ROI through reduced incidents and improved productivity. Pricing is considered fair for its comprehensive security features. Zscaler is also viewed as expensive, with costs justified by extensive features. Users report good ROI from enhanced security posture, despite higher upfront costs.
The time saved during investigations is significant due to the neat dashboard that organizes everything related to alerts.
We have gone from three to four successful phishing attacks every year to a maximum of one.
There has been a 70% decrease in phishing emails and data breaches since implementing Check Point Harmony Email Security.
When I see that I am trying to cut costs, for example, even when replacing Prisma, we have managed to save about over half a million dollars a year.
In terms of time savings, since users no longer manually connect to the VPN, access became seamless, improving user productivity, especially for remote users.
We don't have to purchase many components such as load balancers and proxy servers that were necessary in traditional setups.
Their technical support is proficient at resolving issues within their scope, providing excellent problem-solving assistance and guidance.
We opted for the 24/7 premium support, which is very responsive and quick whenever we have configuration challenges or other inquiries.
We understand that with respect to SLA, but we expect they can go beyond SLA and provide quick support for the client.
The support engineers are technically knowledgeable, particularly for Zscaler Private Access related issues, providing clear guidance and documentation for troubleshooting.
Sometimes, support takes time since the solution has some bugs that need fixing.
They have provided the numbers and contact supports, and it is almost immediate.
I would rate the scalability of Check Point Harmony Email and Collaboration as nine out of ten, indicating high scalability.
If I want to scale this product to 2,000 users or 5,000 users, it can scale within no time, so that is not an issue.
Scalability is limited, being only integrated with Microsoft Office 365 and G Suite at present.
The only limitation I was mentioning is that it was unable to identify the sources of vulnerability, which they are going to embed by the mid of this year.
Zscaler Zero Trust Exchange Platform is highly scalable, primarily because it is built on a cloud-native, globally distributed architecture.
The platform is very stable; we have not encountered any downtime or stability-related issues.
Over these eighteen months I have been working with the product, it has been very stable, and I would recommend it to most of my peers who have issues related to the email security piece.
Zscaler Zero Trust Exchange Platform is very stable, especially in enterprise environments.
Zscaler Zero Trust Exchange Platform is very stable.
Updates based on AI and reduced administrative overhead by adding or bulk adding new users, along with graphical enhancements to the GUI, would also be beneficial.
Enhancing reporting capabilities with customizable and advanced analytics features would greatly improve our ability to detect trends and proactively address emerging threats.
The current system, being tied directly to the mailbox instead of requiring MX record verification, allows new mailboxes to function immediately after Microsoft activation.
It would be beneficial to have more granular centralized visibility, allowing for quick end-to-end tracing of a user request from authentication to application access without switching between multiple views.
Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time.
They might be able to identify if something is missing with Zscaler.
Pricing is a bit expensive, but it is worth it considering the features that Check Point provides.
I consider the pricing to be a bit expensive, similar to other solutions.
The pricing is lower compared to what I used before.
There is minimal setup cost since it is a cloud-delivered platform, eliminating the need to invest in additional hardware such as VPN gateways or maintain infrastructure.
Zscaler Zero Trust Exchange Platform is much, much cheaper when comparing price.
I haven't had any users accidentally click on something problematic since implementing the product, which speaks to its efficacy.
For us, I prefer Check Point before Palo Alto and before other brands because Check Point is most effective in attack mitigation and attack detection.
The most valuable feature is spam detection and phishing site prevention, which Microsoft couldn't catch, yet Check Point does.
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
We have excellent account management, smooth marketplace engagement, and processing in how my team or organization uses Zscaler Zero Trust Exchange Platform.
Since we started using Zscaler Zero Trust Exchange Platform, it has auto-configuration, and wherever we have deployed the auto-configuration, we have not encountered any problem.
| Product | Mindshare (%) |
|---|---|
| Check Point Email Security (formerly Harmony Email & Collaboration) | 1.9% |
| Zscaler Zero Trust Exchange Platform | 4.0% |
| Other | 94.1% |


| Company Size | Count |
|---|---|
| Small Business | 73 |
| Midsize Enterprise | 24 |
| Large Enterprise | 37 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 12 |
| Large Enterprise | 45 |
Check Point Harmony Email & Collaboration provides AI-powered security features for email and collaboration platforms, integrating with Microsoft 365 for comprehensive protection against phishing and malware threats.
Designed for seamless deployment, Check Point Harmony Email & Collaboration offers advanced protection with minimal false positives. Users benefit from real-time alerts, granular threat analysis, and intuitive operation. It supports API-based email security, ensuring safe communication channels and data protection. While it integrates smoothly with Microsoft 365, improvements in dashboard usability, stability, false positive reduction, and expanded integrations with non-Microsoft platforms can enhance the experience.
What are the key features of Check Point Harmony Email & Collaboration?In finance, healthcare, and education industries, Check Point Harmony Email & Collaboration is deployed to safeguard sensitive information and ensure unrestricted communication flow. These sectors value its ability to block suspicious emails, prevent data loss, and maintain compliance with industry regulations.
Zscaler Zero Trust Exchange enhances security with seamless cloud-based connectivity and VPN-less operation, offering integration with multiple identity providers and advanced security features, suitable for remote work environments.
Zscaler Zero Trust Exchange provides secure, adaptive connectivity without traditional VPNs, allowing organizations to replace legacy systems and bolster remote work security. The platform offers cloud-based protection, single sign-on, dynamic URL categorization, and scalable solutions. While advanced security features like DLP and threat protection enhance data protection, users may face issues with speed, connectivity, and some customization options. Integration challenges, latency due to multi-tenant hosting, reporting delays, and licensing costs require consideration. It supports secure internet access and private application security, ensuring traffic control and data compliance.
What are the key features of Zscaler Zero Trust Exchange?
What are the benefits of using Zscaler Zero Trust Exchange?
Zscaler Zero Trust Exchange is deployed across industries to secure remote access and enforce zero trust principles. Organizations in finance, healthcare, and technology sectors utilize it for secure internet access and visibility into cloud applications, enhancing performance and compliance in dynamic environments.
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