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Check Point Email Security (formerly Harmony Email & Collaboration) vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 24, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Check Point Email Security boosts ROI by reducing phishing incidents, minimizing IT reliance, and enhancing operational efficiency.
Sentiment score
7.3
Zscaler Zero Trust Exchange enhances ROI through cost savings, improved security, productivity, and reduced operational expenses and support issues.
The time saved during investigations is significant due to the neat dashboard that organizes everything related to alerts.
Pre Sales Consultant at Redington Group
We have gone from three to four successful phishing attacks every year to a maximum of one.
Network Cyber Security Specialist at a tech services company with 51-200 employees
There has been a 70% decrease in phishing emails and data breaches since implementing Check Point Harmony Email Security.
Account Manager at iValue Group
When I see that I am trying to cut costs, for example, even when replacing Prisma, we have managed to save about over half a million dollars a year.
Cybersecurity Senior Program Manager at Dayforce
In terms of time savings, since users no longer manually connect to the VPN, access became seamless, improving user productivity, especially for remote users.
Technical Team Lead - Content Security at Valuepoint Systems
We don't have to purchase many components such as load balancers and proxy servers that were necessary in traditional setups.
Lead Engineer at FIS Global
 

Customer Service

Sentiment score
6.7
Check Point Email Security offers prompt, knowledgeable support, though some report delays and time-consuming interactions during high-severity issues.
Sentiment score
4.9
Zscaler's support is praised for knowledge and responsiveness but varies in resolution time and regional quality.
Their technical support is proficient at resolving issues within their scope, providing excellent problem-solving assistance and guidance.
Manager, Information Technology at a hospitality company with 201-500 employees
We opted for the 24/7 premium support, which is very responsive and quick whenever we have configuration challenges or other inquiries.
Pre Sales Consultant at Redington Group
We understand that with respect to SLA, but we expect they can go beyond SLA and provide quick support for the client.
Sr. Technical Specialist at Softcell Technologies Limited
The support engineers are technically knowledgeable, particularly for Zscaler Private Access related issues, providing clear guidance and documentation for troubleshooting.
Technical Team Lead - Content Security at Valuepoint Systems
Sometimes, support takes time since the solution has some bugs that need fixing.
architect at Tata Consultancy
They have provided the numbers and contact supports, and it is almost immediate.
Cybersecurity Senior Program Manager at Dayforce
 

Scalability Issues

Sentiment score
7.5
Check Point Email Security offers seamless scalability for organizations, effortlessly integrating with systems and accommodating growth needs.
Sentiment score
7.6
Zscaler Zero Trust Exchange is scalable and cloud-native, facilitating easy, hardware-free user expansion with high performance and adaptability.
I would rate the scalability of Check Point Harmony Email and Collaboration as nine out of ten, indicating high scalability.
Cyber security manager at a government with 1,001-5,000 employees
If I want to scale this product to 2,000 users or 5,000 users, it can scale within no time, so that is not an issue.
Cybersecurity And Information Governance Head at Aeren
Scalability is limited, being only integrated with Microsoft Office 365 and G Suite at present.
Technical Specialist at Softcell Technologies Limited
The only limitation I was mentioning is that it was unable to identify the sources of vulnerability, which they are going to embed by the mid of this year.
Cybersecurity Senior Program Manager at Dayforce
Zscaler Zero Trust Exchange Platform is highly scalable, primarily because it is built on a cloud-native, globally distributed architecture.
Technical Team Lead - Content Security at Valuepoint Systems
 

Stability Issues

Sentiment score
8.1
Check Point Email Security is highly stable, reliable, and effectively manages email threats with minimal downtime and quick issue resolution.
Sentiment score
7.8
Zscaler’s platform is highly reliable and stable, with minor connectivity issues and occasional slight latency during data transfers.
The platform is very stable; we have not encountered any downtime or stability-related issues.
Ingeniero en seguridad informática at Elcatex
Over these eighteen months I have been working with the product, it has been very stable, and I would recommend it to most of my peers who have issues related to the email security piece.
Associate Vice President at Novac Technology Solutions
Zscaler Zero Trust Exchange Platform is very stable, especially in enterprise environments.
Technical Team Lead - Content Security at Valuepoint Systems
Zscaler Zero Trust Exchange Platform is very stable.
Cybersecurity Senior Program Manager at Dayforce
 

Room For Improvement

Check Point Email Security needs better dashboard, deployment, integration, support, reporting, documentation, and more competitive pricing and customization.
Zscaler's platform needs latency and usability improvements, better multi-tenancy and support, clearer pricing, and enhanced SIEM integration.
Updates based on AI and reduced administrative overhead by adding or bulk adding new users, along with graphical enhancements to the GUI, would also be beneficial.
Technical Specialist at Softcell Technologies Limited
Enhancing reporting capabilities with customizable and advanced analytics features would greatly improve our ability to detect trends and proactively address emerging threats.
Pre Sales Consultant at Redington Group
The current system, being tied directly to the mailbox instead of requiring MX record verification, allows new mailboxes to function immediately after Microsoft activation.
Manager, Information Technology at a hospitality company with 201-500 employees
It would be beneficial to have more granular centralized visibility, allowing for quick end-to-end tracing of a user request from authentication to application access without switching between multiple views.
Technical Team Lead - Content Security at Valuepoint Systems
Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time.
Cybersecurity Senior Program Manager at Dayforce
They might be able to identify if something is missing with Zscaler.
architect at Tata Consultancy
 

Setup Cost

Check Point Email Security offers robust features and flexible licensing, making it attractive and valuable despite higher pricing.
Zscaler Zero Trust Exchange Platform has high subscription costs but offers ROI by reducing infrastructure needs and enhancing security.
Pricing is a bit expensive, but it is worth it considering the features that Check Point provides.
Technical Specialist at Softcell Technologies Limited
I consider the pricing to be a bit expensive, similar to other solutions.
Technical Director at Geekz Information Technology
The pricing is lower compared to what I used before.
Cyber security manager at a government with 1,001-5,000 employees
There is minimal setup cost since it is a cloud-delivered platform, eliminating the need to invest in additional hardware such as VPN gateways or maintain infrastructure.
Technical Team Lead - Content Security at Valuepoint Systems
Zscaler Zero Trust Exchange Platform is much, much cheaper when comparing price.
Cybersecurity Senior Program Manager at Dayforce
 

Valuable Features

Check Point Email Security offers AI threat intelligence, phishing protection, seamless integration, and enhanced data protection for less manual effort.
Zscaler Zero Trust Exchange offers scalable security with zero trust access, app segmentation, and flexible identity-based control for organizations.
I haven't had any users accidentally click on something problematic since implementing the product, which speaks to its efficacy.
Manager, Information Technology at a hospitality company with 201-500 employees
For us, I prefer Check Point before Palo Alto and before other brands because Check Point is most effective in attack mitigation and attack detection.
Cybersecurity & Networking Professional at Quantic Technology
The most valuable feature is spam detection and phishing site prevention, which Microsoft couldn't catch, yet Check Point does.
Head of Operations at DNI
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
architect at Tata Consultancy
We have excellent account management, smooth marketplace engagement, and processing in how my team or organization uses Zscaler Zero Trust Exchange Platform.
Manager, Software Development at a outsourcing company with 201-500 employees
Since we started using Zscaler Zero Trust Exchange Platform, it has auto-configuration, and wherever we have deployed the auto-configuration, we have not encountered any problem.
Cybersecurity Senior Program Manager at Dayforce
 

Categories and Ranking

Check Point Email Security ...
Ranking in Data Loss Prevention (DLP)
3rd
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
99
Ranking in other categories
Email Security (3rd), Cloud Workload Protection Platforms (CWPP) (7th)
Zscaler Zero Trust Exchange...
Ranking in Data Loss Prevention (DLP)
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
67
Ranking in other categories
Cloud Access Security Brokers (CASB) (8th), Application Control (5th), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (2nd), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of September 2026, in the Data Loss Prevention (DLP) category, the mindshare of Check Point Email Security (formerly Harmony Email & Collaboration) is 1.9%, up from 1.6% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 4.0%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Loss Prevention (DLP) Mindshare Distribution
ProductMindshare (%)
Check Point Email Security (formerly Harmony Email & Collaboration)1.9%
Zscaler Zero Trust Exchange Platform4.0%
Other94.1%
Data Loss Prevention (DLP)
 

Featured Reviews

Harish (Kumar) - PeerSpot reviewer
Cybersecurity And Information Governance Head at Aeren
Email security has blocked sophisticated phishing and now protects inboxes with AI detection
The only challenge with Check Point Email Security (formerly Harmony Email & Collaboration) is that it is an API-based solution. In an API-based solution, the major challenge is that it can read email content and Google Drive content. This presents a data privacy challenge, and we had to mitigate it by signing a Data Processing Agreement and other agreements. Because it is not a traditional in-line solution, Check Point Email Security (formerly Harmony Email & Collaboration) connects with Google Workspace using API permission and can access email, attachments, sender, recipient information, links, and all metadata is with Check Point. Data storage and everything else is with Check Point, which is the challenge. This solution has a drawback because of API deployment, while other solutions are traditional secure email gateways that are in-line solutions. In those solutions, we need to change the MX record, but with this solution we do not need to change the MX record, which is a pro of API-based deployment. However, there is also a con in that with API solutions, the email is scanned but after delivery in the mailbox.
Vibin Thomas - PeerSpot reviewer
Technical Team Lead - Content Security at Valuepoint Systems
Zero trust access has transformed remote connectivity and now simplifies secure app usage
Zscaler Zero Trust Exchange Platform, especially Zscaler Private Access, is very strong, though there are a few areas where improvements can be made. One challenge observed is around initial troubleshooting and visibility. While Zscaler Private Access provides logs, it can sometimes take time to pinpoint the exact cause of access issues, especially in complex environments with multiple policies and identity integration. Another area is the dependency on identity and connector health. Since Zscaler Private Access is heavily reliant on app connectors and identity providers, any issues with these components can impact user access, making proper monitoring critical. During the initial setup, policy configuration and application onboarding require careful planning, especially for larger environments with many applications. These challenges are manageable with proper design and monitoring. Overall, the platform delivers strong security and user experience. I would recommend a few improvements, especially around user interface, reporting, and troubleshooting experience. From a user interface perspective, while the platform is powerful, the policy configuration and navigation can feel complex, especially for new users. A more simplified and intuitive layout for policy mapping and application access would help reduce the learning curve. In terms of reporting, Zscaler Private Access provides logs, but having more built-in customizable dashboards and analytics would be very helpful. Better visibility into user access patterns, application performance, and real-time troubleshooting insights would improve operational efficiency. From a support and troubleshooting standpoint, it would be beneficial to have more granular centralized visibility, allowing for quick end-to-end tracing of a user request from authentication to application access without switching between multiple views. These improvements would make the platform even more efficient, especially for large-scale enterprise environments.
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912,517 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
15%
Computer Software Company
8%
Construction Company
8%
Financial Services Firm
8%
Financial Services Firm
12%
Manufacturing Company
10%
Outsourcing Company
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business73
Midsize Enterprise24
Large Enterprise37
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise12
Large Enterprise45
 

Questions from the Community

What is your experience regarding pricing and costs for Check Point Harmony Email & Office?
We are not currently using this product. Six months back, we removed that product due to a few issues. The major issue is naturally the budget, as it is expensive. Our organization is expanding and...
What is your primary use case for Check Point Harmony Email & Office?
The major use case for Check Point Email Security (formerly Harmony Email & Collaboration) was Business Email Compromise, CEO fraud, and vendor impersonation. Phishing attacks were also a major...
What needs improvement with Check Point Harmony Email & Office?
The only challenge with Check Point Email Security (formerly Harmony Email & Collaboration) is that it is an API-based solution. In an API-based solution, the major challenge is that it can rea...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
How to minimize false positives for PII and PCI around different data systems across the globe?
Personal information always should be under high protection from manipulations which is why it is the responsibility of those collecting the data to keep the integrity of these data and check and u...
What is your experience regarding pricing and costs for Zscaler Cloud Protection?
This is an area where I have candid feedback from our organization regarding pricing, setup cost, and licensing for Zscaler Zero Trust Exchange Platform. Overall, I would assess the pricing as a si...
 

Also Known As

Check Point CloudGuard, Check Point CloudGuard SaaS , Check Point Harmony Email & Office
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Helvetia, Denham Capital, Daymark Solutions, Neopharm Group
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Check Point Email Security (formerly Harmony Email & Collaboration) vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: September 2026.
912,517 professionals have used our research since 2012.