Try our new research platform with insights from 80,000+ expert users

Centreon vs Instana Infrastructure Monitoring comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Centreon
Ranking in IT Infrastructure Monitoring
17th
Ranking in Cloud Monitoring Software
16th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
31
Ranking in other categories
Network Monitoring Software (20th)
Instana Infrastructure Moni...
Ranking in IT Infrastructure Monitoring
32nd
Ranking in Cloud Monitoring Software
24th
Average Rating
9.6
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the IT Infrastructure Monitoring category, the mindshare of Centreon is 2.9%, down from 3.0% compared to the previous year. The mindshare of Instana Infrastructure Monitoring is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Caulson Chua - PeerSpot reviewer
With fewer staff resources, we can identify and address issues before the system goes down
Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid downtime. The dashboard is user-friendly, and the solution provides good reporting and visibility. The layout is straightforward. You can click on the drop-down list to select the server you want. The anomaly detection feature helped us reduce our average resolution time by 30 minutes to an hour.
Hakimuddin Ronaque - PeerSpot reviewer
Has the capability to automatically integrate with a large number of products
Scalability-wise, I rate the solution an eight out of ten. I have not worked much on other technologies, like SAP or VMware's virtualization part, on-prem infrastructure, or cloud infrastructure. Instana Infrastructure Monitoring is so fast and easy to adapt that it works fine. I have not explored other operating systems or infrastructure solutions because my company doesn't have that customer scale. Most of our customers are on-prem or on AWS or Azure, but Instana Infrastructure Monitoring adapts to their infrastructure very well. My company came to know how well Instana Infrastructure Monitoring adapts to our customers' infrastructures when we take care of the PoC phase. Around 12 to 15 people in my company use the product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure. The feature I love the most is the reporting feature, the MBI (Monitoring Business Intelligence) which permits us to send advanced reports to our customers in PDF format or in Doc format. We also deploy Centreon Map which gives our customers intuitive views of their information system."
"We use the remote server functionality on some customer sites, because you can see an independent view and are not dependent on a single connection. If you have branch offices or bigger office outside your headquarters, you can use remote servers because if the connection is broken or disrupted, then remote server will obtain a view of your environment and server availability. This is a good point against using other solutions. Because with other solutions, you don't have this feature. Then, you will be blind if you have this type of a situation."
"Centreon's most valuable feature is Opsgenie."
"Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively."
"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"The product is available in ISO image format, ready for deployment. Centreon also has a comprehensive guide and documentation that are simple and easy to follow."
"Centreon's user-friendly dashboard and minimal resource requirements lead to significant time and cost savings."
"Predetermined templates allow for simple and fast service monitoring configuration."
"The product is easy to deploy."
"The product's initial setup is easy."
 

Cons

"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"This solution lacks service monitoring in the cloud."
"Release management and quality of testing need improvement, because with each major upgrade we have many issues coming in. Then, it takes several minor upgrades to get rid of them."
"There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do that through the API. That's something that's lacking."
"Sometimes, Centreon does not show the status of services as updated, which should be addressed."
"Centreon needs to improve the granularity of the data as well as the graphical data. It would also be better to if there was improvement to the filtering/grouping system as well as the creation of views."
"The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout."
"Centreon supports officially 10,000 services per poller. That is not much for larger customers, because this limit is reached very quickly. We use it with three times the limit without any problems, but Centreon says, "Okay, we are only supporting it with 10,000 services." We are aware that increasing the limit has different impacts because they need to support it. However, for most customers, it would be be very good if they could increase the limit of services."
"The product’s scalability is an area with certain limitations, making it an area where improvements are required."
"Instana Infrastructure Monitoring needs to support monitoring of the .NET framework since it is one of the areas where the solution currently has shortcomings."
 

Pricing and Cost Advice

"I would like to see improvement in the licensing model. You can purchase X number of licenses, up to 1,000 devices or 1,000 instances. Your next batch is 2,000. But what if you only need, say, 1,200? The model could be changed a little bit."
"The solution has a free part and after that threshold, you will need to pay. For example, if you believe you can create an interesting map, most of the time, you will have to pay 10,000 Euros per year for having access to these components."
"It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a price that is lower, but I would say the price is okay because we get very good support and if we have any other issues we can always contact them. There has never been a time when I didn't get help from them."
"The solution is very effective, despite the low price."
"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."
"Open-source solutions like this can be very cost effective for an organization looking for a product that they can quickly implement, as there is no initial cost and there are no license renewal fees. However, it is important to take into consideration some of the related costs that may come along as needed, such as training, support, and product enhancements."
"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."
"You purchase a package. You have a support contract (there is also a platinum support contract) and it is per module. That means you have to pay, e.g., for the MBI module or the BAM module. Or, if you want to save a lot of money, you can pay for IMP, which is the complete package."
"The cost of the tool is around 130 USD per month."
report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
850,491 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
11%
Government
10%
Comms Service Provider
7%
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
10%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Centreon?
Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and av...
What needs improvement with Centreon?
The issue my company has with the tool stems from the fact that it didn't give an on-time response to us. The product collects the information, but it fails to send them via SMS, WhatsApp or Telegr...
What needs improvement with Instana Infrastructure Monitoring?
The product’s scalability is an area with certain limitations, making it an area where improvements are required.
What is your primary use case for Instana Infrastructure Monitoring?
I use the solution in my company, especially if an application is down and it is considered to be a P1 issue or a critical issue. The network team will blame the application team, while the applica...
 

Overview

 

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
booxware, drivenow, scopevisio, enevo, TimoCom, mobitech
Find out what your peers are saying about Centreon vs. Instana Infrastructure Monitoring and other solutions. Updated: April 2025.
850,491 professionals have used our research since 2012.