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Centreon vs Evanios comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Centreon offers cost-effective, seamless monitoring, reducing interventions and alerts while integrating with existing tools for enhanced productivity.
Sentiment score
9.1
Evanios improved event visibility, reduced IT hours, increased system reliability, and provided over 100% ROI with up to 90% noise reduction.
It significantly saves time by automating monitoring tasks and reduces costs as it requires fewer resources.
Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform.
 

Customer Service

Sentiment score
7.2
Centreon's customer service is helpful and responsive, but users desire 24/7 support, flexible hours, and improved English proficiency.
Sentiment score
8.9
Evanios offers exceptional customer service and technical support, known for rapid, knowledgeable assistance and a proactive, friendly approach.
We do not have direct access to Centreon's technical support.
If issues arise, like services appearing as down in Centreon, technical support helps check the polar-server communication.
Technical support from Centreon responds within 24 hours and resolves issues quickly.
 

Scalability Issues

Sentiment score
7.1
Centreon offers scalable monitoring for thousands of devices, though challenges in data handling and system bottlenecks may arise.
Sentiment score
8.6
Evanios is highly scalable, effectively handling diverse applications through flexible rules and configurations despite occasional bottlenecks.
Occasionally, for several hours, we do not receive any alerts, causing a business impact.
We use other tools for adding and deploying configured devices, but direct access from Centreon would be beneficial.
 

Stability Issues

Sentiment score
7.5
Centreon is stable and reliable, with efficient support, but experiences occasional bugs and issues with updates and alerts.
Sentiment score
8.7
Users praise Evanios for its stability and reliability, marking significant improvement over previous platforms with no reported issues.
Centreon is a much more straightforward and stable tool compared to Icinga.
Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received.
 

Room For Improvement

Centreon needs improved customization, better UI, enhanced monitoring, more integrations, automation, and comprehensive documentation for optimal functionality.
Evanios needs better alert management, integration, and cost efficiency, leading users to consider alternatives like PagerDuty for added features.
Enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks.
Reliability is sometimes an issue. Centreon has a developer mode and production mode, but sometimes alerts don't come through in production mode.
While Centreon excels at server-level monitoring, it lacks the ability to track web app availability and latency, unlike Dynatrace, which is efficient in this area.
 

Setup Cost

Centreon offers a budget-friendly open-source version, while the Enterprise version may cost more for advanced features.
Centreon's pricing is not very expensive.
 

Valuable Features

Centreon offers scalable device monitoring, customizable plugins, unified views, efficient alerts, and advanced reporting on a centralized platform.
Evanios offers powerful, flexible event processing with seamless ServiceNow integration, user-friendly rule types, and adaptable JavaScript manipulation.
Monitoring is a fundamental pillar of technical support, and Centreon streamlines this process, reducing the need for extensive manual checks.
Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively.
Centreon allows us to monitor all of our devices on one platform.
 

Categories and Ranking

Centreon
Ranking in IT Infrastructure Monitoring
17th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
31
Ranking in other categories
Network Monitoring Software (20th), Cloud Monitoring Software (16th)
Evanios
Ranking in IT Infrastructure Monitoring
68th
Average Rating
9.6
Reviews Sentiment
7.5
Number of Reviews
6
Ranking in other categories
Event Monitoring (17th), IT Operations Analytics (17th)
 

Mindshare comparison

As of May 2025, in the IT Infrastructure Monitoring category, the mindshare of Centreon is 2.9%, down from 3.0% compared to the previous year. The mindshare of Evanios is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Caulson Chua - PeerSpot reviewer
With fewer staff resources, we can identify and address issues before the system goes down
Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid downtime. The dashboard is user-friendly, and the solution provides good reporting and visibility. The layout is straightforward. You can click on the drop-down list to select the server you want. The anomaly detection feature helped us reduce our average resolution time by 30 minutes to an hour.
it_user592602 - PeerSpot reviewer
The vendor is willing to work with us and develop solutions for products they did not already have an integration for.
As with any new software implementation, during the integration we found a couple of minor issues when integrating certain products (such as SCOM). However, each time this happened Evanios was very quick to identify the bug we were seeing, patch it and provide the new update set for us to install. Also, during the evaluation of Evanios we found that they already had integrations with most of our larger monitoring tools, however they also stated that they would be able to create update sets to integrate certain products we used that they did not currently support. This proved to be very valuable for us because they were able to become an even better fit for our organization by creating update sets\integrations for PRTG, Quest Foglight, TIBCO and Thousand Eyes as well.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
11%
Government
10%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Centreon?
Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and av...
What needs improvement with Centreon?
The issue my company has with the tool stems from the fact that it didn't give an on-time response to us. The product collects the information, but it fails to send them via SMS, WhatsApp or Telegr...
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Comparisons

No data available
 

Overview

 

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Greenville Health System, Land O’Lakes, AstraZeneca
Find out what your peers are saying about Centreon vs. Evanios and other solutions. Updated: April 2025.
850,491 professionals have used our research since 2012.