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Celonis vs FortressIQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Celonis
Ranking in Process Mining
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
54
Ranking in other categories
No ranking in other categories
FortressIQ
Ranking in Process Mining
12th
Average Rating
0.0
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Process Mining category, the mindshare of Celonis is 22.2%, up from 16.9% compared to the previous year. The mindshare of FortressIQ is 1.3%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

AntonioCardone - PeerSpot reviewer
Enables a data-driven approach to process analysis and helps generate cost savings
This tool allows me to discover value before discussing technology. It's the first solution that combines business competence and capabilities with technological capabilities. With Celonis, I discuss processes and root causes, analyzing the bottleneck resource process. There is an app centered around a data-driven approach. I can create the model and, in a data-driven way, map processes using technology that supports people in investigative activities by finding root causes where processes falter. Celonis emphasizes that these goals aim to generate cost optimization.
Sean Ammon - PeerSpot reviewer
The product has good process mining capabilities, but it is very expensive
We are one of the three organizations across Europe and Africa that are certified implementers of FortressIQ. People who would like to use the solution must choose the right partner to implement. Some tweaking still needs to happen around the commercial model and the pricing structures. Even though the product is good, it's very difficult for customers to pay for it. It defeats the purpose if we have a good product but no one can afford to pay for it. Overall, I rate the tool a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The training material is good. The information is very systematic, detailed, and comprehensive. They have a training video for almost every single thing, which makes it easier to know how to use the tool."
"The analyst role within this solution is very good; it provides a transaction dashboard, and KPI module, that are completely customizable."
"It provides a visualization of the process itself, giving a very good synthesis of performance and helping me find improvements."
"The most valuable features of Celonis are its graphical interpretation and pre-built connectors with industry platforms like SAP or Oracle."
"What I found most valuable in Celonis is the ease of use. I also like that users can compare and contrast and derive any KPIs, keep track and see what's happening within the process via Celonis."
"The solution offers a very good user interface."
"For the amount of information that it processes, it works relatively fast. I like the visual presentation and the interface is intuitive. I also like that Celonis has a learning academy."
"Action Flows are good."
"The support is responsive and reliable."
"The process mining capability of the solution is valuable."
 

Cons

"They should leverage the solution's machine learning algorithms."
"Similar to what SAP is doing with S/4HANA, Celonis should allow business users to create their own analytics tab. In my previous organization, business analysts were the only ones who were actively building these reports with Celonis, whereas SAP platforms are now allowing the business users to create their own reports with graphics and all other things based on the data that is presented. This is one thing that Celonis needs. Currently, just the technical teams are doing that. Sometimes, when we were looking at five years of data, it used to take up to 3 seconds. It wasn't bad, but we had to wait a little bit. It probably also had to do with the server. I don't know if it can be used on mobile devices. If not, that will be the way to go. They should mobilize it to allow people to see these reports on their mobile devices."
"It should be more flexible. It is not particularly flexible in the way it works, and it is quite rigid. It has some very strong structures that you have to follow. It could certainly be made more user-friendly to understand and should have fewer requirements for manipulation of the data to create the visualizations. We should also get better support from Celonis, and they also need to make the licensing model slightly different."
"It requires specialized expertise to set it up in the backend. I need knowledgeable data and process people who understand the tool and also my processes."
"One area for improvement is that, while Celonis has existing APIs for some domains like accounts, it lacks ready-made ones for others, like financial services. This means we need to customize our data channels so the data can be used by Celonis."
"Essentially, the solution should allow for more plug and play instead of requiring a person to be adept at a certain level in coding and developing."
"Lacks a couple of algorithms that can better identify bottlenecks and provide a better view of them."
"The cost could be improved."
"The way the commercial model of the product is structured must be improved."
"Another aspect that needs improvement is the domain definition."
 

Pricing and Cost Advice

"Celonis offers free learning possibilities. I am using the free version of Celonis."
"I was not involved in that, but I am sure it was cost-effective for them. That's why they made the decision to take it."
"The pricing is reasonable."
"The price could be better. If you ask a customer, they will always say it's highly-priced. In my personal opinion, the cost can be at the lower end. I think it's suitable for large organizations at this point in time."
"I rate Celonis' pricing a ten out of ten because it is expensive."
"Celonis has the highest pricing in the process mining domain."
"Once we try to scale it up, the product becomes expensive."
"Celonis is expensive, but it is functional."
"The solution is very expensive."
"The pricing is reasonable."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
14%
Financial Services Firm
10%
University
6%
Manufacturing Company
25%
Computer Software Company
19%
Legal Firm
12%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Celonis?
Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...
What is your experience regarding pricing and costs for Celonis?
Based on client feedback, I have heard that the pricing for Celonis is considered high. However, as a developer, I am not directly involved in the pricing aspect.
What do you like most about FortressIQ?
The support is responsive and reliable.
What is your experience regarding pricing and costs for FortressIQ?
The pricing is reasonable, and the application functions as expected. However, the dissatisfaction stems from the application not meeting my expectations in terms of performance or functionality.
What needs improvement with FortressIQ?
The solution was initially presented to us as a tool to understand processes effectively. However, a significant issue emerged when the process slightly deviated from the first one I processed. It ...
 

Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
Information Not Available
Find out what your peers are saying about Celonis vs. FortressIQ and other solutions. Updated: July 2025.
865,670 professionals have used our research since 2012.