We performed a comparison between Celonis and FortressIQ based on real PeerSpot user reviews.
Find out in this report how the two Process Mining solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like that the product allows users to connect to different source systems like SAP, ServiceNow, and Salesforce."
"The documentation, multi-hop analysis, and SLA breaches are the most valuable features we have discovered."
"The process mapping is most valuable to us."
"Action Flows are good."
"The real-time replication was just implemented and is quite useful."
"The training material is good. The information is very systematic, detailed, and comprehensive. They have a training video for almost every single thing, which makes it easier to know how to use the tool."
"Automated root cause analysis and process explorer features are very good. It provides a lot of selections, such as process flow selection, attribute selection, etc."
"The solution offers a very good user interface."
"The process mining capability of the solution is valuable."
"The support is responsive and reliable."
"The solution can be a bit expensive."
"The product must focus on training for low-code and no-code people."
"It would help if they had more integrations and automation features."
"The price is high for us."
"The tool must have better process graphs."
"Celonis should have the ability to automate in the next release, in my opinion."
"It would be helpful if they could categorize processes into tier levels."
"The process analytics could be a bit easier."
"The way the commercial model of the product is structured must be improved."
"Another aspect that needs improvement is the domain definition."
Celonis is ranked 1st in Process Mining with 44 reviews while FortressIQ is ranked 9th in Process Mining with 2 reviews. Celonis is rated 8.4, while FortressIQ is rated 4.0. The top reviewer of Celonis writes "Great process mining, process discovery, and opportunity identification". On the other hand, the top reviewer of FortressIQ writes "The product has good process mining capabilities, but it is very expensive". Celonis is most compared with SAP Signavio Process Manager, UiPath Process Mining, SAP Signavio Process Intelligence, Software AG ARIS Process Mining and ABBYY Timeline, whereas FortressIQ is most compared with UiPath Process Mining. See our Celonis vs. FortressIQ report.
See our list of best Process Mining vendors.
We monitor all Process Mining reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
