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Celonis vs FortressIQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Celonis
Ranking in Process Mining
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
54
Ranking in other categories
No ranking in other categories
FortressIQ
Ranking in Process Mining
12th
Average Rating
0.0
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Process Mining category, the mindshare of Celonis is 19.6%, up from 17.3% compared to the previous year. The mindshare of FortressIQ is 1.3%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Market Share Distribution
ProductMarket Share (%)
Celonis19.6%
FortressIQ1.3%
Other79.1%
Process Mining
 

Featured Reviews

AntonioCardone - PeerSpot reviewer
Enables a data-driven approach to process analysis and helps generate cost savings
This tool allows me to discover value before discussing technology. It's the first solution that combines business competence and capabilities with technological capabilities. With Celonis, I discuss processes and root causes, analyzing the bottleneck resource process. There is an app centered around a data-driven approach. I can create the model and, in a data-driven way, map processes using technology that supports people in investigative activities by finding root causes where processes falter. Celonis emphasizes that these goals aim to generate cost optimization.
Sean Ammon - PeerSpot reviewer
The product has good process mining capabilities, but it is very expensive
We are one of the three organizations across Europe and Africa that are certified implementers of FortressIQ. People who would like to use the solution must choose the right partner to implement. Some tweaking still needs to happen around the commercial model and the pricing structures. Even though the product is good, it's very difficult for customers to pay for it. It defeats the purpose if we have a good product but no one can afford to pay for it. Overall, I rate the tool a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Celonis assists me in optimizing processes, reducing throughput times, and identifying automation opportunities."
"Cause analyzer is a very good feature."
"My two favorite features are execution management and process intelligence, which provide 360-degree data."
"The analyst role within this solution is very good; it provides a transaction dashboard, and KPI module, that are completely customizable."
"With the help of data mining, we can identify different costs. Celonis does background research into the data from the different solutions and puts it into the dashboard and so we can see the differences between the pricing over the previous years."
"It provides a visualization of the process itself, giving a very good synthesis of performance and helping me find improvements."
"Celonis’ Process Cockpit is valuable."
"The real-time replication was just implemented and is quite useful."
"The process mining capability of the solution is valuable."
"The support is responsive and reliable."
 

Cons

"The Process Query Language (PQL) native language used in Celonis needs improvements. It has most of the process-related functions but we have queries from clients that cannot be done in PQL."
"They should leverage the solution's machine learning algorithms."
"The one thing that could be improved is the guides are not getting updated to cover new features and upgrades, which means we can't use them at their full potential."
"The only problem is the price; it is a little bit expensive when we compare it to others."
"We would like this solution to be more flexible in how it interacts with other cloud-based database solutions, so that we can operate more seamlessly."
"We want to see its linkage to Robotic Process Automation. We would also like to see how can it lead to the implementation side and whether the transition is smooth."
"The technical support is very bad."
"The pricing policy is not affordable in Ukraine."
"The way the commercial model of the product is structured must be improved."
"Another aspect that needs improvement is the domain definition."
 

Pricing and Cost Advice

"Once we try to scale it up, the product becomes expensive."
"The solution is expensive."
"Celonis is cost-effective."
"The price could be better. If you ask a customer, they will always say it's highly-priced. In my personal opinion, the cost can be at the lower end. I think it's suitable for large organizations at this point in time."
"Pricing-wise, Celonis is a five out of ten right now because my clients just started with the solution. When my clients start looking at scaling Celonis, the cost will grow. Every user has an additional charge, and every gig of data you bring in costs extra."
"The pricing is reasonable."
"I was not involved in that, but I am sure it was cost-effective for them. That's why they made the decision to take it."
"Celonis has the highest pricing in the process mining domain."
"The solution is very expensive."
"The pricing is reasonable."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
12%
Financial Services Firm
11%
University
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise37
No data available
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Celonis?
Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...
What is your experience regarding pricing and costs for Celonis?
Based on client feedback, I have heard that the pricing for Celonis is considered high. However, as a developer, I am not directly involved in the pricing aspect.
What do you like most about FortressIQ?
The support is responsive and reliable.
What is your experience regarding pricing and costs for FortressIQ?
The pricing is reasonable, and the application functions as expected. However, the dissatisfaction stems from the application not meeting my expectations in terms of performance or functionality.
What needs improvement with FortressIQ?
The solution was initially presented to us as a tool to understand processes effectively. However, a significant issue emerged when the process slightly deviated from the first one I processed. It ...
 

Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
Information Not Available
Find out what your peers are saying about Celonis vs. FortressIQ and other solutions. Updated: September 2025.
872,846 professionals have used our research since 2012.