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Celonis vs FortressIQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Celonis
Ranking in Process Mining
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
54
Ranking in other categories
No ranking in other categories
FortressIQ
Ranking in Process Mining
11th
Average Rating
0.0
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Process Mining category, the mindshare of Celonis is 21.9%, up from 16.4% compared to the previous year. The mindshare of FortressIQ is 1.3%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

AntonioCardone - PeerSpot reviewer
Enables a data-driven approach to process analysis and helps generate cost savings
This tool allows me to discover value before discussing technology. It's the first solution that combines business competence and capabilities with technological capabilities. With Celonis, I discuss processes and root causes, analyzing the bottleneck resource process. There is an app centered around a data-driven approach. I can create the model and, in a data-driven way, map processes using technology that supports people in investigative activities by finding root causes where processes falter. Celonis emphasizes that these goals aim to generate cost optimization.
Sean Ammon - PeerSpot reviewer
The product has good process mining capabilities, but it is very expensive
We are one of the three organizations across Europe and Africa that are certified implementers of FortressIQ. People who would like to use the solution must choose the right partner to implement. Some tweaking still needs to happen around the commercial model and the pricing structures. Even though the product is good, it's very difficult for customers to pay for it. It defeats the purpose if we have a good product but no one can afford to pay for it. Overall, I rate the tool a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We like the process mining capabilities."
"We can use it to discover processes and mitigate the mistakes in the process."
"Automated root cause analysis and process explorer features are very good. It provides a lot of selections, such as process flow selection, attribute selection, etc."
"The most effective feature of Celonis is its capacity to analyze processes and uncover optimization opportunities through its visualizations of process variances."
"Celonis' best feature is a new one called Action Flow, an enhanced version of earlier automation features with lots of integration options with other systems so you can access third-party systems and automate some actions there too."
"The training material is good. The information is very systematic, detailed, and comprehensive. They have a training video for almost every single thing, which makes it easier to know how to use the tool."
"My two favorite features are execution management and process intelligence, which provide 360-degree data."
"The process chart is valuable in identifying the bottlenecks."
"The support is responsive and reliable."
"The process mining capability of the solution is valuable."
 

Cons

"The pricing policy is not affordable in Ukraine."
"The price is high for us."
"The tool must have better process graphs."
"Celonis is good, but it is not comfortable for the India market. I am from India, and the Celonis CPM is not compatible with our country's cybersecurity policy."
"Celonis' data engineering processes should be transformed into a low-code structure"
"Celonis needs to improve the feature channel."
"We want to see its linkage to Robotic Process Automation. We would also like to see how can it lead to the implementation side and whether the transition is smooth."
"The cost could be improved."
"The way the commercial model of the product is structured must be improved."
"Another aspect that needs improvement is the domain definition."
 

Pricing and Cost Advice

"Evaluating the price of the solution can be a difficult question. It is all about the business case and the return of the investments. That is typically how we also see this type of solution. It depends very much on the return. The entry-level is focused on enterprise size companies, for the SMB segment is it is out of their range. It is definitely expensive."
"It is quite a significant investment. From a cost perspective, they need to reevaluate the licensing model. The cost is justified, but they need to make the licensing model slightly different."
"I was not involved in that, but I am sure it was cost-effective for them. That's why they made the decision to take it."
"It is only affordable for large or public companies."
"The cost of the software for us or the client is on the higher end."
"Pricing-wise, Celonis is a five out of ten right now because my clients just started with the solution. When my clients start looking at scaling Celonis, the cost will grow. Every user has an additional charge, and every gig of data you bring in costs extra."
"The solution’s pricing is high when compared to other process mining tools."
"Celonis has the highest pricing in the process mining domain."
"The solution is very expensive."
"The pricing is reasonable."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
14%
Financial Services Firm
10%
University
6%
Manufacturing Company
24%
Computer Software Company
18%
Legal Firm
11%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Celonis?
Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...
What is your experience regarding pricing and costs for Celonis?
Based on client feedback, I have heard that the pricing for Celonis is considered high. However, as a developer, I am not directly involved in the pricing aspect.
What do you like most about FortressIQ?
The support is responsive and reliable.
What is your experience regarding pricing and costs for FortressIQ?
The pricing is reasonable, and the application functions as expected. However, the dissatisfaction stems from the application not meeting my expectations in terms of performance or functionality.
What needs improvement with FortressIQ?
The solution was initially presented to us as a tool to understand processes effectively. However, a significant issue emerged when the process slightly deviated from the first one I processed. It ...
 

Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
Information Not Available
Find out what your peers are saying about Celonis vs. FortressIQ and other solutions. Updated: June 2025.
860,825 professionals have used our research since 2012.