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Celonis vs FortressIQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Celonis
Ranking in Process Mining
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
60
Ranking in other categories
AI Data Analysis (8th)
FortressIQ
Ranking in Process Mining
14th
Average Rating
0.0
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Process Mining category, the mindshare of Celonis is 13.5%, down from 21.3% compared to the previous year. The mindshare of FortressIQ is 2.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Mindshare Distribution
ProductMindshare (%)
Celonis13.5%
FortressIQ2.2%
Other84.3%
Process Mining
 

Featured Reviews

Ebin_Abraham - PeerSpot reviewer
Data Engineer at Baker Hughes
Process mining has delivered major savings and now needs better automation and task mining
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as strong as SaaS support. The most important area for improvement is the automation part. End-to-end automation capabilities are desired. Currently, workflows are being used, but actions should be able to go via email, task, APIs, and ultimately write back to the source. Adding RPA capability that can interact with required systems and write back to the source would greatly enhance Celonis. Task mining capabilities also require improvement. UiPath Process Mining and Microsoft Process Mining have better task mining capabilities compared to Celonis. Usability and support from Celonis need improvement. They should help clients find more value in the product. Cost is another significant concern, as Celonis is very expensive compared to other process mining tools. The license cost should be reduced. Celonis should establish partnerships with clients to find more use cases and maximize the value gained from Celonis.
Sean Ammon - PeerSpot reviewer
Managing Director at CIBA
The product has good process mining capabilities, but it is very expensive
We are one of the three organizations across Europe and Africa that are certified implementers of FortressIQ. People who would like to use the solution must choose the right partner to implement. Some tweaking still needs to happen around the commercial model and the pricing structures. Even though the product is good, it's very difficult for customers to pay for it. It defeats the purpose if we have a good product but no one can afford to pay for it. Overall, I rate the tool a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"My advice to others looking into using Celonis is to ensure before evaluating the product that your use case or process can fit into the tool."
"Action Flows are good."
"It extracts the customer business process, and it identifies all the issues in the current business processes."
"The documentation, multi-hop analysis, and SLA breaches are the most valuable features we have discovered."
"It's the first solution that combines business competence and capabilities with technological capabilities."
"We used to draw errors to be processed manually, and now you can actually get the digital information directly with the help of Celonis."
"I would rate the stability a ten out of ten. It's very good. It offers good data consistently."
"The fact that this solution is agnostic and you can map a process across multiple systems almost automatically from the moment that you have the data mapped out, makes our lives much easier."
"The support is responsive and reliable."
"The process mining capability of the solution is valuable."
 

Cons

"They need to improve the root cause analysis because they label symptoms as root causes."
"It would be helpful if they could categorize processes into tier levels."
"The process analytics could be a bit easier."
"Usability and support from Celonis need improvement."
"The way they manage the data should also be improved. There is a lot of room for improvement there because a lot of duplicated data gets created, which should be improved. There should be ease of data management and code management."
"The product must focus on training for low-code and no-code people."
"In the solution, you have access to how the process is, and are able to integrate that with other systems that allow you to make changes to the process itself, this process can be improved."
"Celonis does not provide a detailed picture of user activities within processes because it relies on event logs from ERP systems."
"Another aspect that needs improvement is the domain definition."
"The way the commercial model of the product is structured must be improved."
 

Pricing and Cost Advice

"It is an expensive solution."
"Though Celonis is a bit pricey, it is worth it."
"Celonis is cost-effective."
"The cost of the software for us or the client is on the higher end."
"The product is pretty expensive but reasonable."
"Celonis has the highest pricing in the process mining domain."
"Pricing-wise, Celonis is a five out of ten right now because my clients just started with the solution. When my clients start looking at scaling Celonis, the cost will grow. Every user has an additional charge, and every gig of data you bring in costs extra."
"The solution requires an annual license. There is room for improvement because it is priced for organizations and not for individuals. For an individual, it would be too expensive for them to use it."
"The pricing is reasonable."
"The solution is very expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Computer Software Company
9%
Financial Services Firm
9%
Outsourcing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise46
No data available
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What is your experience regarding pricing and costs for Celonis?
I am not heavily involved in that particular aspect, but I have heard that Celonis is somewhat expensive.
What needs improvement with Celonis?
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as stron...
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Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
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Find out what your peers are saying about Celonis vs. FortressIQ and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.