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Carbonite Server vs OpenText Data Protector comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Server
Ranking in Backup and Recovery
43rd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Cloud Backup (31st)
OpenText Data Protector
Ranking in Backup and Recovery
22nd
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
102
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Backup and Recovery category, the mindshare of Carbonite Server is 0.7%, up from 0.6% compared to the previous year. The mindshare of OpenText Data Protector is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Dale Dirkes - PeerSpot reviewer
A simple, efficient, reliable product
The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.
Jeroen Vranckaerts - PeerSpot reviewer
Though a highly stable tool, it needs to be made easier to use and configure
Scalability-wise, I rate the solution a five out of ten. OpenText Data Protector is complex to configure correctly, but the areas concerning the data and compression are good. Once you get the product to work, it works, but it's much too complex to configure and troubleshoot, as it takes a lot of time and energy, making it not so efficient. Once the tool is configured in your environment, it provides good backup and compression features. In my company, we use OpenText Data Protector as a backup for our servers, and we have a team of 20 people to take care of the data backup using the tool. My company doesn't use OpenText Data Protector as a backup for our client's computers. In my company, we have scheduled the process related to backup, which makes the tool run daily around 30 to 40 times.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"The solution is a free engine to help work with the container."
"The efficiency and convenience are excellent."
"Easy verification of things is the most valuable feature."
"The solution is very stable."
"Technical support handled all our issues quickly and effectively."
"It does not slow down your computer or use a lot of resources as it works."
"I find the BMR/image and the recovery pieces are valuable."
"The most valuable feature of Data Protector is its integration with VMware. A lot of software these days integrates with VMware, and you can run some of these things on virtual machines. You can even have your backup manager running on a virtual machine and use physical managers to move data around. Their VMware integration isn't too bad, but Commvault has that feature, and many other backup products do."
"In one of the projects involving a database and UCMDB integration, we needed to manage a large database. We used the scheduling feature in Data Protector to automate backups."
"The most valuable feature is the capability to back up our SQL server."
"It is a stable solution. Stability-wise, I rate the solution a nine out of ten...The initial setup process for the solution is easy."
"The initial setup is straightforward if you understand Data Protector."
"The file system backup (by far, the most used) is the most valuable feature."
"I like that it supports HPE UNIX servers since many backup solutions do not - this is the main reason why we chose this solution."
"What we find most valuable in Micro Focus Data Protector is that it provides Japanese data protection, for example, it protects information such as the full Japanese name, address, etc."
 

Cons

"They do not yet have USB recovery but they are adding it in coming releases."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"The Hyper-V backup has room for improvement."
"In the next release I would like to see an improvement in the auto failover option."
"The stability has room for improvement."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"I would like to see a better user interface in the next release."
"The challenge is that we can't restore a single file from the VM in the data process when we do VM backups. But with Commvault, you can restore a single file even if you have a VM snapshot package. That's one drawback of this tool. When we do VM backups, it should help us browse the VMs to restore a single file instead of doing the complete VM restore."
"We're not satisfied with the robustness and stability of the software since Micro Focus took it in-house. The GUI is one thing they could improve. It's still a bit archaic. Data Protector needs a more functional, user-friendly GUI."
"Micro Focus Data Protector must improve its overall evolution record. They need to focus on hardware based instant recovery, client recovery, and cloud ability. Now there is no cloud ability."
"OpenText Data Protector is more difficult to use and configure than OpenText VIM. The user-friendliness of OpenText Data Protector has to be increased, and the complexity of the tool needs to be reduced."
"The technical support is poor and should be improved."
"The online backups of Office 365 have room for improvement. This is now available for the Exchange Online part of Office 365, but we're still waiting for SharePoint Online, Teams, etc. We know that it's coming, but it takes time."
"It's very expensive compared to Veeam and other similar solutions."
 

Pricing and Cost Advice

"Its price is reasonable."
"We pay 9,000 dollars per year for our license."
"The solution is open source."
"The pricing is between $120 and $150 per year."
"Avoid using many LTO drives; when using fewer drives, the price will be extremely good."
"It is fast, reliable, and its licensing policy is great."
"We have many competitors who are pricing better, and we believe that our pricing is higher."
"Pricing/licensing is Data Protector's single best offering. In its most basic environment, the only license required is for whatever target device is required."
"The pricing is acceptable for enterprise level companies, but it's not acceptable for small- and medium-sized businesses. Micro Focus Data Protector is not an enterprise level solution, and it should cover small- and medium-sized businesses with acceptable prices."
"The licensing structure provides cost savings to business."
"Our licensing is on a capacity basis."
"The pricing is neither too expensive nor very cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
23%
Financial Services Firm
12%
Manufacturing Company
8%
Real Estate/Law Firm
7%
Manufacturing Company
13%
Computer Software Company
13%
Financial Services Firm
10%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Carbonite Server?
I find the BMR/image and the recovery pieces are valuable.
What needs improvement with Carbonite Server?
The ability to perform instant recovery would be a game changer. For a large user base, the creation of user accounts at this time is a little cumbersome, there isn't any Single-Sign-On (SSO) integ...
What is your primary use case for Carbonite Server?
I work for a managed services provider, and we supply the solution for various sized customers.
What do you like most about Micro Focus Data Protector?
I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for Micro Focus Data Protector?
The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.
What needs improvement with Micro Focus Data Protector?
OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...
 

Also Known As

Carbonite Recover Backup
Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
 

Overview

 

Sample Customers

INLINE Commercial Construction, Hamilton County
GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
Find out what your peers are saying about Carbonite Server vs. OpenText Data Protector and other solutions. Updated: July 2025.
861,490 professionals have used our research since 2012.