We performed a comparison between Carbonite Server and OpenText Data Protector based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The efficiency and convenience are excellent."
"Technical support handled all our issues quickly and effectively."
"It does not slow down your computer or use a lot of resources as it works."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"Easy verification of things is the most valuable feature."
"The solution is a free engine to help work with the container."
"I find the BMR/image and the recovery pieces are valuable."
"The solution is very stable."
"The stability of the product seems to be quite good."
"What we find most valuable in Micro Focus Data Protector is that it provides Japanese data protection, for example, it protects information such as the full Japanese name, address, etc."
"The normal file system backup is easy to manage, and our success rate is quite high."
"Data Protector's granular recovery features make it easy for us to create and restore backups in an understandable and user-friendly manner. With granular recovery, any database or even just a database table can be restored at will."
"Integration with HP storage is a very strong point for Micro Focus Data Protector. It is the best solution for general operations like backup and restore. Zero downtime backup (ZDB) is one very important feature, which is basically the integration with the storage array. It is a very strong feature. We're using storage with snapshots with this integration."
"Deduplication implementation with CAPA is very good."
"It works excellently only with Oracle."
"It is a traditional backup model. If you talk about file server and the official Windows database, it's a stable product."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"The Hyper-V backup has room for improvement."
"They do not yet have USB recovery but they are adding it in coming releases."
"In the next release I would like to see an improvement in the auto failover option."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"The stability has room for improvement."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"It would be ideal if they could improve their level of support."
"The product can be developed by including functionalities like DR, CDP, and SureBackup, which are currently unavailable in the solution."
"Many of our users complain about the GUI. You still need to rely on the command line interface. Because it originated as a Unix system, Data Protector is still a command line-driven solution, which makes it seem rather dated compared to systems that are built around a GUI from day one. It doesn't affect the functionality, but some people don't find it user-friendly."
"Other tools seem to be easier to use."
"I'm uncertain if it supports virtual machine backup and restoration. If they could enhance this aspect, they could gain more support from end users."
"I would like to see a better user interface in the next release."
"VM backups needs to be improved. They need to make it similar to the way Veeam and Commvault are doing the virtual backups."
"We're not satisfied with the robustness and stability of the software since Micro Focus took it in-house. The GUI is one thing they could improve. It's still a bit archaic. Data Protector needs a more functional, user-friendly GUI."
Carbonite Server is ranked 35th in Backup and Recovery with 7 reviews while OpenText Data Protector is ranked 23rd in Backup and Recovery with 99 reviews. Carbonite Server is rated 8.2, while OpenText Data Protector is rated 7.6. The top reviewer of Carbonite Server writes "A simple, efficient, reliable product". On the other hand, the top reviewer of OpenText Data Protector writes "User-friendly, competitive, agent-based, and easy to manage". Carbonite Server is most compared with Veeam Backup & Replication, Zerto, Oracle Data Guard, Azure Backup and N-able Cove Data Protection, whereas OpenText Data Protector is most compared with Veeam Backup & Replication, Commvault Cloud, Veritas NetBackup, HPE StoreOnce and Rubrik. See our Carbonite Server vs. OpenText Data Protector report.
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