Carbonite Server vs OpenText Data Protector comparison

Carbonite Server and OpenText Data Protector are both solutions in the Backup and Recovery category. Carbonite Server is ranked #58, while OpenText Data Protector is ranked #31 with an average rating of 8.0. Carbonite Server holds a 0.8% mindshare in BRS, compared to OpenText Data Protector’s 0.8% mindshare. Additionally, 100% of Carbonite Server users are willing to recommend the solution, compared to 80% of OpenText Data Protector users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

1,426 Views
1,055 Comparison Views

100% willing to recommend

OpenText Data Protector

Read 102 OpenText Data Protector reviews

2,021 Views
1,778 Comparison Views

80% willing to recommend

Carbonite Server

OpenText Data Protector

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

OpenText Data Protector and Carbonite Server are both strong players in the data protection market. Carbonite Server is favored for its superior features, making it worth the additional cost.

Features: OpenText Data Protector provides comprehensive backup and recovery features, effective in managing large data volumes, with strong support praised by users. Carbonite Server is notable for automated secure backups, ease of remote data access, and additional functionalities that boost user satisfaction.

Room for Improvement: OpenText Data Protector requires enhancements in its reporting capabilities and performance under high loads. Carbonite Server could improve integration with third-party applications and offer more flexible storage options.

Ease of Deployment and Customer Service: OpenText Data Protector has a complex deployment process needing specialized skills but offers high-quality customer support. Carbonite Server features straightforward deployment, responsive support, and is more user-friendly for less technical users.

Pricing and ROI: OpenText Data Protector is cost-effective with a good ROI due to robust protection capabilities. Carbonite Server, while more expensive, justifies the cost with advanced features and reliable performance.

To learn more, read our detailed Carbonite Server vs. OpenText Data Protector Report (Updated: November 2025).

Buyer's Guide

Carbonite Server vs. OpenText Data Protector

November 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Backup and Recovery

58th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Backup (46th)

OpenText Data Protector

Ranking in Backup and Recovery

31st

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

102

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2025, in the Backup and Recovery category, the mindshare of Carbonite Server is 0.8%, up from 0.6% compared to the previous year. The mindshare of OpenText Data Protector is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
OpenText Data Protector	0.8%
Carbonite Server	0.8%
Other	98.4%

Backup and Recovery

Featured Reviews

Dale Dirkes

President at DIAD Consulting, Inc.

A simple, efficient, reliable product

The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.

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Jeroen Vranckaerts

System Engineer - Server & Storage, DBA at Audi Brussels

Though a highly stable tool, it needs to be made easier to use and configure

Scalability-wise, I rate the solution a five out of ten. OpenText Data Protector is complex to configure correctly, but the areas concerning the data and compression are good. Once you get the product to work, it works, but it's much too complex to configure and troubleshoot, as it takes a lot of time and energy, making it not so efficient. Once the tool is configured in your environment, it provides good backup and compression features. In my company, we use OpenText Data Protector as a backup for our servers, and we have a team of 20 people to take care of the data backup using the tool. My company doesn't use OpenText Data Protector as a backup for our client's computers. In my company, we have scheduled the process related to backup, which makes the tool run daily around 30 to 40 times.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"Technical support handled all our issues quickly and effectively."

"The efficiency and convenience are excellent."

"It does not slow down your computer or use a lot of resources as it works."

"The solution is very stable."

"I find the BMR/image and the recovery pieces are valuable."

"The solution is a free engine to help work with the container."

"It seems reliable and easy to use."

More Carbonite Server pros

"The stability of the product seems to be quite good."

"What we find most valuable in Micro Focus Data Protector is that it provides Japanese data protection, for example, it protects information such as the full Japanese name, address, etc."

"This solution is quite stable because we have only three users."

"Data Protector is very good at automation. From the time of the backup, verification, and copy to tape, it is very good. I don't need to touch it, it will do it by itself."

"The solution is easy to use."

"Ability to automatically detect and secure new data sources without requiring manual configuration intervention."

"In one of the projects involving a database and UCMDB integration, we needed to manage a large database. We used the scheduling feature in Data Protector to automate backups."

"Data Protector is quite simple and easy to deploy. The deployment is always the same. It's on a server, and the agents are deployed to the machines in a straightforward way. We have two engineers who deploy and manage all our backup solutions."

More OpenText Data Protector pros

Cons

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"In the next release I would like to see an improvement in the auto failover option."

"The Hyper-V backup has room for improvement."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The stability has room for improvement."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"They do not yet have USB recovery but they are adding it in coming releases."

"The Micro Focus Data Protector support is not as good as Veeam Backup & Replication's support."

"OpenText Data Protector is more difficult to use and configure than OpenText VIM. The user-friendliness of OpenText Data Protector has to be increased, and the complexity of the tool needs to be reduced."

"Integration with the market applications must be improved, such as MS Exchange, MS Active Directory, SAP and Oracle. Other backup tools are more efficient with the integrated backups."

"Many of our users complain about the GUI. You still need to rely on the command line interface. Because it originated as a Unix system, Data Protector is still a command line-driven solution, which makes it seem rather dated compared to systems that are built around a GUI from day one. It doesn't affect the functionality, but some people don't find it user-friendly."

"The product can be developed by including functionalities like DR, CDP, and SureBackup, which are currently unavailable in the solution."

"This solution is not scalable."

"Virtualization."

"In terms of what can be improved, I would say integrations with MongoDB. We use MongoDB and we need to go to scripts to do backups. We need more integrations."

More OpenText Data Protector cons

Pricing and Cost Advice

"The solution is open source."

"Its price is reasonable."

"We pay 9,000 dollars per year for our license."

"The pricing is between $120 and $150 per year."

"The licensing structure provides cost savings to business."

"Avoid using many LTO drives; when using fewer drives, the price will be extremely good."

"The pricing is acceptable for enterprise level companies, but it's not acceptable for small- and medium-sized businesses. Micro Focus Data Protector is not an enterprise level solution, and it should cover small- and medium-sized businesses with acceptable prices."

"The licensing cost was not annual. We didn't pay any license. We paid when we deployed and we didn't pay for anything after that. There were no additional fees after the initial payment."

"Pricing for Micro Focus Data Protector is reasonable."

"In Data Protector, if you need extra features, you need to buy the agents for these features. Some of the features are Terabytes, some of them are agents. There's some complexity in the pricing and licensing."

"Data Protector's pricing is very competitive and we have no issues in this regard. I would give it an eight out of ten in terms of pricing."

"The pricing is neither too expensive nor very cheap."

More OpenText Data Protector pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

Healthcare Company

Retailer

Computer Software Company

11%

Performing Arts

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	28
Midsize Enterprise	22
Large Enterprise	61

Questions from the Community

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Earn 20 points

What do you like most about Micro Focus Data Protector?

I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten.

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What is your experience regarding pricing and costs for Micro Focus Data Protector?

The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.

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What needs improvement with Micro Focus Data Protector?

OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...

See all answers

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Product Reports

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Cloud Backup

October 2025

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Buyer's Guide

OpenText Data Protector

October 2025

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Also Known As

Carbonite Recover Backup

Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector

Overview

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

OpenText

OpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.

OpenText

Sample Customers

INLINE Commercial Construction, Hamilton County

GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company

Buyer's Guide

Carbonite Server vs. OpenText Data Protector

November 2025

Free Report: Carbonite Server vs. OpenText Data Protector

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