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CA Unified Communications Monitor vs NETSCOUT Network & Application Observability comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 12, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
86th
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (3rd), IT Infrastructure Monitoring (63rd)
NETSCOUT Network & Applicat...
Ranking in Network Monitoring Software
10th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
75
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.3% compared to the previous year. The mindshare of NETSCOUT Network & Application Observability is 2.9%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
NETSCOUT nGeniusONE2.9%
CA Unified Communications Monitor0.5%
Other96.6%
Network Monitoring Software
 

Featured Reviews

reviewer1605927 - PeerSpot reviewer
Sr.Solutions Engineer | Project Manager at a tech services company with 11-50 employees
Meets the needs of the customer but all of the features need improvement
I do not choose the solution. The client does. I am an implementer. We are systems integrators. It is worth mentioning that the solution should be easy to install and offer the user exhibition capabilities. Also, a data sheet should be used to gather information about the product, to facilitate easy and simple implementation. I rate CA Unified Communications Monitor as a five out of ten.
HT
Newwork And Collaboration Supervisor at Nafeza
Monitoring has improved bandwidth insights and application diagnosis but setup and costs still need work
They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like Cisco, who provides any component next business day, NETSCOUT nGeniusONE took a long time. This needs more improvement. I believe it is expensive. They need to reduce its budget a little bit. Comparing to other solutions, it is very expensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Good end-to-end monitoring"
"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."
"We use the solution to meet the needs of the customer."
"vSTREAM gives us better visibility and reporting about our network infrastructure, allowing for cost-optimization."
"It gives me the MOS, latency, and jitter."
"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."
"This solution has cut our overall troubleshooting time, sometimes going down to a few hours over what might have taken one to two days to fully troubleshoot an issue, and it has helped to increase our application uptime as we try to keep the five nines."
"Sometimes it took a month to troubleshoot something that we can now do within days."
"The installation process is straightforward."
"The fact that it's able to capture and store packets from the wires is very useful for troubleshooting with our vendors, when issues do come up. It's valuable that we have that overall data for them."
"Reach out, contact NETSCOUT. It's an amazing tool, it has a lot of integrations, and it's definitely worth looking at."
 

Cons

"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved, specifically the user experience."
"The stability is only fair. It goes down a lot."
"There are so many features that it makes it hard to know it all. You end up paying for things that you don't use and probably don't even need. It might be better if Netscout came up with a modular way to pay for what you're going to use and not pay for all of this "white elephant" without being able to take advantage of all of it."
"The NetFlow Collectors could handle more flows per minute."
"Sometimes the network analyzer will show that a server is down when it's actually working."
"When we would like to use a feature, we have to remove another one. For me it's a bit of a drawback; I'm a bit frustrated with it."
"The current solution is not easy to scale, because it is an appliance-based solution. So, you have to swap everything out."
"Trying to set up dashboards is hard to figure out at times, if you don't do it every day. It's not really intuitive to set them all up... If there were a wizard to take us through, step-by-step, creating dashboards and the like, that would be really helpful."
"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM."
 

Pricing and Cost Advice

Information not available
"The platform is expensive."
"Licensing is quite expensive."
"It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable."
"The price is a little high."
"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."
"I rate the price of NETSCOUT nGeniusONE a four out of five."
"It is very expensive, but it's well worth the money."
"This product could be cheaper."
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Top Industries

By visitors reading reviews
Construction Company
23%
Comms Service Provider
20%
Financial Services Firm
13%
Outsourcing Company
9%
Outsourcing Company
11%
Financial Services Firm
11%
Construction Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise7
Large Enterprise52
 

Questions from the Community

Ask a question
Earn 20 points
Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
What needs improvement with NETSCOUT nGeniusONE?
They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like ...
 

Also Known As

CA UC Monitor
NETSCOUT nGenius, NETSCOUT nGeniusONE, NETSCOUT nGeniusPULSE, NETSCOUT vSTREAM, NETSCOUT InfiniStreamNG, Iris Session Analyzer, ClearSight Analyzer
 

Overview

 

Sample Customers

BBVA Compass
Cerner Corporation
Find out what your peers are saying about CA Unified Communications Monitor vs. NETSCOUT Network & Application Observability and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.