Try our new research platform with insights from 80,000+ expert users

CA Unified Communications Monitor vs Dotcom-Monitor MetricsView Monitoring comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in IT Infrastructure Monitoring
67th
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (3rd), Network Monitoring Software (87th)
Dotcom-Monitor MetricsView ...
Ranking in IT Infrastructure Monitoring
82nd
Average Rating
9.0
Reviews Sentiment
1.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the IT Infrastructure Monitoring category, the mindshare of CA Unified Communications Monitor is 0.6%, up from 0.1% compared to the previous year. The mindshare of Dotcom-Monitor MetricsView Monitoring is 0.3%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
CA Unified Communications Monitor0.6%
Dotcom-Monitor MetricsView Monitoring0.3%
Other99.1%
IT Infrastructure Monitoring
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
IT Architect at a comms service provider with 10,001+ employees
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
it_user627558 - PeerSpot reviewer
Sales Manager at a construction company
It shows us not only when utilization is high, but also when it's low
An online app or download would be useful for the next release, possibly even a phone app that I could use to view my dashboard when I am stationed remotely. Besides a call center, we have a lot of employees in the field and on the road, therefore for management to have access to those numbers quickly, it would be very helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Good end-to-end monitoring"
"We use the solution to meet the needs of the customer."
"MetricsView allows us to keep an eye on computer memory, internal network availability, processors, etc. Letting us know where our issues are coming from based on those numbers."
"It shows us not only when utilization is high, but also when it is low."
"It allows us to easily troubleshoot computer issues instead of calling a tech person or do the troubleshooting ourselves and taking the time to do it."
 

Cons

"All the features and functions of the solution can be improved."
"The solution should have automatic baseline detection."
"An online app or download would be useful for the next release, possibly even a phone app that I could use to view my dashboard when I am stationed remotely."
report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
881,928 professionals have used our research since 2012.
 

Also Known As

CA UC Monitor
MetricsView Monitoring
 

Overview

 

Sample Customers

BBVA Compass
Dish Network, Dell, Volvo, Xerox, American InterContinental University,
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring. Updated: January 2026.
881,928 professionals have used our research since 2012.