CA Process Automation vs SnapLogic comparison

"This tool is used in my organization for automating IT infrastructure related incidents or service requests."

"It is easy to debug and troubleshoot."

"I find the reusability and the snaps to be very valuable features."

"The technical support from SnapLogic is excellent, and I would give it a complete ten."

"The solutions ability to connect "snaps" or components to the graphic user interface is very intuitive, prevents errors, and makes implementations easy."

"I find SnapLogic to be user-friendly, especially for beginners with limited experience in data engineering or ETL."

"It's more developer-friendly, and development can be done at a faster phase."

"I found SnapLogic valuable and what I found most valuable about it was its ETL feature. I also found its automation feature valuable. It can be used for automating manual activities. It can be used as a middleware for certain transactional data processing and minimal datasets and ETL activities."

"You can use other languages, such as Python, and easily connect to other systems."

"By using snaps instead of functions in code, you can see the building blocks of the integration visually. This helps a lot."

"OCR capability should be added as a feature."

"Somehow the product group within CA left the product dry from some regular expression functionality."

"Make some of the features more open source that way developers can have more flexibility."

"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."

"We'd like there to be more ways for users to get more comfortable and have more experience with the solution to make it easier to use."

"What could be improved in SnapLogic is that it was not capable in terms of processing a large number of datasets, but at that point, SnapLogic was evolving. It didn't give a lot of Snaps. I heard recently there are a lot of Snaps getting added and the solution was being enhanced, particularly to connect different data sources. When I was working with SnapLogic six months to one year back, I faced the issue of it not being capable of handling a huge volume of datasets or didn't have much of Snaps, and that was the drawback. If there is any large number of data sets, that's based on or depends on your configuration. If it is a huge volume of data, other traditional ETL tools such as Informatica and Talend can process millions and billions of records, while in SnapLogic, the Snaplex fails or it returns an error in terms of processing that huge volume of data. Informatica, Talend, or any other ETL tool can run for hours in terms of jobs, while SnapLogic jobs fail when the threshold is reached. SnapLogic isn't able to withstand processing, but I don't know if that's still an issue at present, because the solution is getting enhanced and it's been more than six months to one year since I last worked with SnapLogic. There are now a lot of Snaps getting added to the solution, and if it can overcome the limitations I mentioned, SnapLogic could be the go-to tool because currently, it's not being used as much in organizations. It's being used comparatively less compared to other retail tools."

"While it performs well, there is some room for improvement in this area."

"I don't think the support has better knowledge about technologies and tool support. There were lots of times when we had an issue, and it took me quite a long time to explain the problem. I feel like some of the support staff don't know their product well."

"SnapLogic should have some inbuilt protocol mechanism in order to speed up."

"It needs some more snaps. I would like to see some of the features be changed in some of the snaps."

"SnapLogic sits somewhere in the middle. It doesn’t offer enough easy canned integrations for its users like some of the easier to use integration apps."

"I am looking for more scheduling options. When it comes to scheduling, there are different tools in the market."

"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."

"There are a lot of automation savings from any process which is repeatable."

"By scaling the solution incrementally the cost is controlled and more beneficial to the client."

"They have pricing/usage tiers that are easy to move up or down."

"SnapLogic's price is high compared to the other tools available in the market."

"The cost with SnapLogic is an annual license and better than Informatica."

"When comparing it with solutions like Apigee or MuleSoft, it still offers better value."

"I used the free trial."

"It is a higher initial cost than other easy-to-use integration apps."

"The pricing is okay."