"The cognitive features of this solution are good."
"WorkFusion helps by speeding up processes. The process takes time. It has business costs associated because there are people waiting to take the next steps in the process. The end result of waiting, whether it is an internal or external team, is that they are delayed. Therefore, it helps us in speeding up business processes and improving employee morale, as people don't have to do repetitive work anymore."
"The solution is stable, we have not had any glitches or problems."
"Their robots have increased the rate of efficiency by two to five times in our organization. There is still a human element to code out the package running the robots. You can't just click something and have it run. However, once that has been done, you can parallelize it 10 or 100 times in a fairly straightforward manner."
"We have seen Workfusion improve on accuracy and compliance... With the Workfusion model, we reduce human error and the need for further QC. We switch more to a QA process where we're testing whether the model is effective."
"It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff."
"The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable."
"A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau dashboards, are really helpful for building a business activity monitoring layer. These are very visible to senior management and stakeholders, who can see and know what is happening within processes. They can see what benefits are getting delivered as processes, either ;daily, weekly, monthly, or quarterly. It is easy for stakeholders or senior management to understand the value for the money that they are spending."
"The solution is very manageable."
"The most valuable features I have found to be the screen scraping and the integration with third-party solutions."
"The main features of the solution are the IQ Bot and web-based automation."
"The record option and the OCR technology have been great."
"The most valuable features are the portals for extracting data from PDF files, appending data to SAP, automating the SAP, downloading reports, and mapping and creating the reports accordingly to your requirements."
"It is easy to use and very stable. It is a rugged product, and it doesn't break so easily."
"The dashboards are quite good, especially on the latest versions."
"The most important feature of BotFarm is web automation."
"Good email automation and XL automation."
"One thing we didn't like was their OCR solution. We felt it's somewhat inefficient."
"There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk."
"There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too."
"This is a Java-based application that takes up a lot of space and when it runs, consumes a lot of memory. This affects the reliability because it gets to a point where it hangs."
"It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need Java developers. Their RPA is not for non-technical people. If I look at competing products, like Automation Anywhere, UiPath, Blue Prism, or even Power Automate, a non-technical person can build basic automations and deploy them. Since non-technical people can easily build basic automations, they can be deployed in no time. With WorkFusion, there isn't a similar feature that works well. One needs to write code from scratch to build automation. That is definitely a deterrent if we really want to do quick, dirty automation. I would not rate WorkFusion very high on their no-code, low-code paradigm. In this area, I would definitely expect them to improve."
"We have had some problems in the past with the Inspector tool that looks at the elements on the screen. Replacing it or improving it is needed."
"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not."
"So far, we have developed only one automation using machine learning. The results were less than optimal. Part of this could be because of the use case that was selected. Overall, our experience was suboptimal. WorkFusion was an outstanding partner in terms of providing their experts for free to help us on that particular use case, but we still have a lot of things to figure out in terms of how to use its machine learning capability."
"The OCR command needs to improve. This feature is used to convert the extracted data from an image file. While converting this file I was facing a lot of issues with the data because it was getting lost and some of the data which was extracted was mismatched. The data loss was rated as a nine and the data accuracy was a massive decrease and was up to 80%."
"The discovery suite that they just acquired could be included."
"The licensing schemes could be more competitive. They need to be much more flexible in their pricing."
"The pricing of this product could be better."
"When somebody is just learning this product it can be difficult for them to understand, so improvements to the user interface would be helpful."
"Its UI could be made better. It should also be more flexible. Currently, it is more rigid, and a little more flexibility is required. Their technical support should also be better. We are not very happy with their technical support. Its price is also quite high as of now. They should improve its price. Its setup should also be made easier. It is quite complex to set it up. Even though we were able to set it up a little fast because we had done something similar earlier, but it has a very complex setup. It is extremely resource-hungry. If they can make it a little light on resources, that would also be useful."
"The only challenge that we have faced with BotFarm is that there is no continuous deployment. The whole world is moving to the DevOps model, but BotFarm is still not on the DevOps model. It should have integration with the DevOps model. The migration of the bots or bots pipeline is currently purely manual."
"I have called customer service three times and the experience has not been good. They do not offer 24/7 support, which forces us to wait till the next working day to solve a problem."
"Lacks integration with third party tools."
BotFarm is ranked 7th in Robotic Process Automation (RPA) with 19 reviews while EdgeVerve AssistEdge RPA is ranked 25th in Robotic Process Automation (RPA) with 1 review. BotFarm is rated 8.2, while EdgeVerve AssistEdge RPA is rated 7.0. The top reviewer of BotFarm writes "Reliable and easy to use with good dashboards". On the other hand, the top reviewer of EdgeVerve AssistEdge RPA writes "Provides good email automation and XL automation; lacks integration with third party tools". BotFarm is most compared with Automation Anywhere (AA), UiPath, Blue Prism Cloud, Edgeverve AssistEdge Cloud RPA and ABBYY Vantage, whereas EdgeVerve AssistEdge RPA is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Kryon RPA and AutomationEdge.
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