

Find out in this report how the two Business Orchestration and Automation Technologies solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
We have automated complete order-to-cash processes for multiple customers, saving over 90 million dollars.
The return is faster since development efforts are minimized, allowing for quicker integration delivery.
For instance, a company I worked with compared spending on Salesforce, which was 15 crore, to our expenses with Zoho Creator, which was only 2 crore annually.
I have seen a return on investment with Zoho Creator because we eliminated a point of sale software that was charging us 5 lakhs per year across all 26 malls.
Using Zoho Creator is affordable for my business as it helps save time.
Seamlessly meeting SLAs and providing excellent responses to challenges and issues related to interface and data connectivity.
The tech support is very good, offering immediate responses and chat options.
We receive service that is more than adequate, even exceptional.
I would rate the technical support 10 out of 10 because they provide excellent assistance.
Delays arise once the support team must refer to backend processes or developers, highlighting the need for enhancement in their overall support system.
All documentation exists, detailing even the smallest elements; by reading through it properly, one can manage without additional support.
The reason we wanted to use our own Kubernetes cluster was to do automatic scaling for utilized resources, allowing us to save.
We have built approximately 1,100 interfaces for one customer, which is a significant achievement.
Being browser-based allows me to drag and drop components immediately, deploying in seconds on a live application.
We are continuing to build on top of what was initially created for them, ensuring that scalability is never an issue as long as you understand how to utilize Zoho properly.
When my customers' needs are growing, Zoho Creator is able to adapt to these growing needs because it's a build-it-yourself application.
The core elements of coding and daily scripting remain unchanged despite interface updates, assuring continuity in my work.
You can't rely on any software in business if it's not going to be stable and reliable.
Offering versatile flexibility for various integrations, such as WhatsApp and email API integration.
The integration landscape has become complex, and having a data strategy with unified data models would make integration easier for any platform, including Boomi.
A significant area for improvement is version control.
The ETL aspect of Boomi iPaaS is not mature enough at the moment.
In terms of scalability, there are certain limitations if the data volume is large due to execution limits.
Enhancing the user interface could also be beneficial, as the company's focus seems more on functionality.
I want to see improvements in Zoho Creator focusing on AI capabilities because there currently seems to be very little AI usage in Zoho compared to the advancements in other software.
While pricing is relative, compared to others, it is favorable.
The pricing for Boomi iPaaS is reasonable, costing around $6,000 per year.
Zoho offers customizable pricing options, such as Zoho One, which provides access to all 40 applications for 1250.
For INR, the standard cost is 480 per month, the professional tier is around 1,200, and the enterprise level is 1,500, based on the subscription level per user for Zoho Creator.
Pricing is a little on the higher side for the Indian market, especially for mid-sized and small-sized companies with 30 to 40 users.
It automates the creation and population of a data warehouse, reducing the need to write SQL scripts and procedures.
The most valuable features of Boomi are the integration capabilities, the Data Hub product, and the UDI integration.
The maturity of the product is significant.
The seamless integration with third-party applications and services in Zoho Creator greatly enhances its utility in my business environment, as the ease of integration is impressive.
For analytics, we employ two tools: Zoho Creator itself and Zoho Analytics, where we can use SQL queries to fetch data from multiple platforms.
We can generate QR codes for free, whereas in CRM, QR generation requires external purchases.
| Product | Market Share (%) |
|---|---|
| Zoho Creator | 0.8% |
| Boomi iPaaS | 0.6% |
| Other | 98.6% |

| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 4 |
| Large Enterprise | 15 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 4 |
| Large Enterprise | 7 |
The Boomi AtomSphere integration platform as a service (iPaaS) supports all your application integration processes – between cloud platforms, software-as-a-service applications, and on-premises systems. Your entire team has online access to a powerful range of integration and data management capabilities, that can be realized in a fraction of the time of legacy middleware technologies.
Zoho Creator is a web-based platform that lets everyone build custom business applications without any prior technical knowledge
Zoho Creator offers a first of its kind drag-n-drop interface to create tables/forms, design, schedule workflows and perform a variety of automated actions.
Zoho Creator's powerful tools for data collection and management, analysis, reporting and collaboration make it the smart choice for small to large organizations to run their business online, without any additional costs, infrastructure, or software.
Zoho Creator is used by more than 400,000 users and 100,000+ apps have been already created. Don't let complex looking workflows and business rules scare you.
Zoho Creator is completely non-programmer friendly. Use the intuitive and feature-rich platform to build your custom database applications. Just write your business rules and let the software handle deployment and hosting. You can create your own forms/tables afresh or import data from standard formats (.xls .csv .mdb) and get your database application online within minutes, really!
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