BMC TrueSight vs Goliath Performance Monitor comparison

BMC Helix and Goliath Technologies are both solutions in the IT Infrastructure Monitoring category. BMC Helix is ranked #31 with an average rating of 9.0, while Goliath Technologies is ranked #61. BMC Helix holds a 1.2% mindshare in IM, compared to Goliath Technologies’s 0.5% mindshare. Additionally, 86% of BMC Helix users are willing to recommend the solution, compared to 50% of Goliath Technologies users who would recommend it.

BMC TrueSight

Read 51 BMC TrueSight reviews

3,620 Views
1,557 Comparison Views

86% willing to recommend

Goliath Performance Monitor

Read 5 Goliath Performance Monitor reviews

580 Views
528 Comparison Views

50% willing to recommend

BMC TrueSight

Goliath Performance Monitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 7, 2025

BMC TrueSight and Goliath Performance Monitor compete in IT management. Goliath seems to have an advantage due to its ease of deployment, which may offset its perceived higher cost.

Features: BMC TrueSight includes predictive analytics, comprehensive AIOps, and automation, focusing on preventing issues. Goliath Performance Monitor emphasizes end-user experience, detailed performance metrics, and user-focused monitoring.

Ease of Deployment and Customer Service: Goliath Performance Monitor offers a simplified deployment that allows rapid implementation with minimal disruption, complemented by strong customer service. BMC TrueSight delivers a powerful platform but may require a more complex, time-consuming deployment.

Pricing and ROI: BMC TrueSight might have a higher initial setup cost but promises significant ROI through its advanced capabilities for managing issues. Goliath Performance Monitor presents cost-effective deployment and excellent ROI by minimizing downtime with its detailed monitoring.

To learn more, read our detailed BMC TrueSight vs. Goliath Performance Monitor Report (Updated: January 2026).

Buyer's Guide

BMC TrueSight vs. Goliath Performance Monitor

January 2026

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight

Ranking in IT Infrastructure Monitoring

31st

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (28th), Event Monitoring (8th), Cloud Monitoring Software (25th), AIOps (5th)

Goliath Performance Monitor

Ranking in IT Infrastructure Monitoring

61st

Average Rating

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight is 1.2%, up from 0.9% compared to the previous year. The mindshare of Goliath Performance Monitor is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
BMC TrueSight	1.2%
Goliath Performance Monitor	0.5%
Other	98.3%

IT Infrastructure Monitoring

Featured Reviews

NikhilKalwint

Technical Specialist at ServiceIO

Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation

I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…

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networke29316

Senior Systems Engineer at a energy/utilities company with 201-500 employees

Monitors well with Citrix, stable, and the support is very responsive

It looks like it is easy to scale, but I don't know how far it can go out. We are only a 300, or 400 person company. We are not terribly large. It looks like it should be able to scale up until 10,000 at least. There are two users in the company who use this solution, I use it, and the helpdesk.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances."

"The tool is flexible enough to be customized based on customer requirements."

"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"

"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."

"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."

"We can verify uptimes as another source of keeping devices in compliance."

"I believe that the ease of use and UI is great"

"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."

More BMC TrueSight pros

"I like that it not only has the ability to monitor but that it can do a lot of specific Citrix monitoring."

"Offers a diversity of features."

Cons

"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"

"The UI for the end users could be improved and more flexible than it is now."

"The product must provide application or service monitoring features."

"The pricing could be better."

"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."

"The solution is a little obsolete."

"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."

"BMC's online documentation is often incorrect or incomplete."

More BMC TrueSight cons

"Issues with generating reports; consistency is not there."

"I would love to be able to tell what ISP the user is coming from."

Pricing and Cost Advice

"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."

"Pricing is very high."

"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."

"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."

"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."

"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."

"We did a five-year, multimillion dollar deal."

"It is a relatively inexpensive solution."

More BMC TrueSight pricing and cost advice

"The price seems reasonable."

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Top Industries

By visitors reading reviews

Financial Services Firm

20%

Computer Software Company

10%

Outsourcing Company

Government

University

17%

Healthcare Company

15%

Financial Services Firm

11%

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	6
Large Enterprise	24

No data available

Questions from the Community

What do you like most about BMC TrueSight Operations Management?

The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.

See all answers

What is your experience regarding pricing and costs for BMC TrueSight Operations Management?

BMC TrueSight licensing costs are on the more expensive side.

See all answers

What needs improvement with BMC TrueSight Operations Management?

There are some complexities with deployment that could be improved in BMC TrueSight.

See all answers

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Comparisons

Dynatrace vs BMC TrueSight

Compared 8% of the time

BMC Helix Operations Management with AIOps vs BMC TrueSight

Compared 5% of the time

Zabbix vs BMC TrueSight

Compared 4% of the time

ServiceNow IT Operations Management vs BMC TrueSight

Compared 4% of the time

Splunk AppDynamics vs BMC TrueSight

Compared 4% of the time

More BMC TrueSight Competitors

DX Unified Infrastructure Management vs Goliath Performance Monitor

Compared 22% of the time

ControlUp vs Goliath Performance Monitor

Compared 21% of the time

Splunk Enterprise Security vs Goliath Performance Monitor

Compared 19% of the time

vRealize Network Insight vs Goliath Performance Monitor

Compared 16% of the time

eG Enterprise vs Goliath Performance Monitor

Compared 13% of the time

More Goliath Performance Monitor Competitors

Product Reports

Buyer's Guide

BMC TrueSight

January 2026

Download BMC TrueSight product report

Buyer's Guide

Goliath Performance Monitor

January 2026

Download Goliath Performance Monitor product report

Also Known As

ProactiveNet, TrueSight Operations Management

No data available

Overview

BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.

BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.

What are BMC TrueSight's key features?

Robust Event Management: Offers efficient handling of events.
Seamless Integration: Integrates easily with existing systems.
Comprehensive Monitoring: Supports hardware to cloud infrastructure.
Centralized Console: Simplifies management processes.
Automated Triage: Standardizes alerts for better efficiency.
Proactive Monitoring: Improves forecasting and issue prevention.
Capacity Optimization: Efficiently manages resources.
Customizability: Tailors to specific service needs.

What benefits and ROI should users seek in BMC TrueSight?

Enhanced Proactive Management: Reduces downtime through efficient monitoring.
Improved Troubleshooting: Provides visibility into systems for quick issue resolution.
Effective Integration: Blends well with other tools and platforms.
Resource Efficiency: Optimizes use of infrastructure and servers.
Global Support: Facilitates operations across sectors worldwide.

BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.

BMC Helix

Goliath Performance Monitor offers proactive, end-to-end IT performance monitoring for Citrix & VMware to ensure a positive end user experience. Goliath Performance Monitor provides complete support for monitoring virtual server, virtual desktop and hybrid cloud environments, and provides specialized modules for certain EMR/EHR applications and NVIDIA GRID vGPU. Goliath Performance Monitor has been architected from the ground up to help IT administrators anticipate end user experience issues, troubleshoot the root cause, and deploy remediation actions quickly before end users complain.

Goliath Technologies

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank

Walmart, Facebook, Xerox, UHS, ADP, Wyndham Worldwide

Buyer's Guide

BMC TrueSight vs. Goliath Performance Monitor

January 2026

Free Report: BMC TrueSight vs. Goliath Performance Monitor

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