BMC TrueSight vs Goliath Performance Monitor comparison

BMC Helix and Goliath Technologies are both solutions in the IT Infrastructure Monitoring category. BMC Helix is ranked #34 with an average rating of 8.3, while Goliath Technologies is ranked #61. BMC Helix holds a 1.0% mindshare in IM, compared to Goliath Technologies’s 0.3% mindshare. Additionally, 86% of BMC Helix users are willing to recommend the solution, compared to 50% of Goliath Technologies users who would recommend it.

BMC TrueSight

Read 50 BMC TrueSight reviews

3,120 Views
1,310 Comparison Views

86% willing to recommend

Goliath Performance Monitor

Read 5 Goliath Performance Monitor reviews

405 Views
356 Comparison Views

50% willing to recommend

BMC TrueSight

Goliath Performance Monitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 3, 2025

BMC TrueSight and Goliath Performance Monitor compete in IT operations management. Goliath Performance Monitor seems to have an edge with streamlined deployment and specialized features.

Features: BMC TrueSight includes sophisticated analytics, predictive capabilities, and multiple integration options. Goliath Performance Monitor provides in-depth end-user experience monitoring, application performance insights, and tailored solutions for specific environments.

Ease of Deployment and Customer Service: Deploying BMC TrueSight involves a complex setup, potentially leading to longer implementation times. Goliath Performance Monitor offers a simpler deployment process, allowing for quicker adoption. Goliath provides tailored deployment assistance, enhancing its customer service experience.

Pricing and ROI: BMC TrueSight requires a higher initial investment, which is justified by its extensive feature set, providing favorable ROI for comprehensive analytics needs. Goliath Performance Monitor offers lower setup costs with rapid ROI due to its focused monitoring capabilities, appealing to cost-sensitive organizations.

To learn more, read our detailed BMC TrueSight vs. Goliath Performance Monitor Report (Updated: September 2025).

Buyer's Guide

BMC TrueSight vs. Goliath Performance Monitor

September 2025

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Helped 869,760 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight

Ranking in IT Infrastructure Monitoring

34th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (30th), Event Monitoring (7th), Cloud Monitoring Software (26th), AIOps (5th)

Goliath Performance Monitor

Ranking in IT Infrastructure Monitoring

61st

Average Rating

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight is 1.0%, up from 1.0% compared to the previous year. The mindshare of Goliath Performance Monitor is 0.3%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
BMC TrueSight	1.0%
Goliath Performance Monitor	0.3%
Other	98.7%

IT Infrastructure Monitoring

Featured Reviews

Ayobanji Iluyomade

IT Service Performance Manager at MTN

The solution is stable and can be used for monitoring and managing events, but it does not provide application or service monitoring features

We are moving from basic monitoring to AIOps, where we can do things like self-healing. We also want to create dashboards for IT and business users to show the status of their services. We have done a couple of demos. I recommend the solution to others. Overall, I rate the product a seven out of ten.

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networke29316

Senior Systems Engineer at a energy/utilities company with 201-500 employees

Monitors well with Citrix, stable, and the support is very responsive

It looks like it is easy to scale, but I don't know how far it can go out. We are only a 300, or 400 person company. We are not terribly large. It looks like it should be able to scale up until 10,000 at least. There are two users in the company who use this solution, I use it, and the helpdesk.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The major advantage of the product is estate management."

"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."

"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."

"The initial setup of BMC TrueSight Operations Management was easy."

"It works irrespective of the operating system we’re running."

"It is a scalable solution."

"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."

"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."

More BMC TrueSight pros

"Offers a diversity of features."

"I like that it not only has the ability to monitor but that it can do a lot of specific Citrix monitoring."

Cons

"BMC's online documentation is often incorrect or incomplete."

"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."

"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."

"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."

"BMC TrueSight Operations Management could improve the reporting."

"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."

"It would be better if the initial setup and deployment were more straightforward."

"Cost is an issue with BMC TrueSight Operations Management."

More BMC TrueSight cons

"I would love to be able to tell what ISP the user is coming from."

"Issues with generating reports; consistency is not there."

Pricing and Cost Advice

"The cost depends on the usage."

"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."

"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."

"We did a five-year, multimillion dollar deal."

"Other products are more expensive than BMC TrueSight."

"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."

"The solution is based on endpoints and knowledge models which can be costly."

"Pricing is very high."

More BMC TrueSight pricing and cost advice

"The price seems reasonable."

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Top Industries

By visitors reading reviews

Financial Services Firm

26%

Computer Software Company

12%

Retailer

Manufacturing Company

Healthcare Company

23%

University

16%

Computer Software Company

11%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	6
Large Enterprise	24

No data available

Questions from the Community

What do you like most about BMC TrueSight Operations Management?

The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.

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What is your experience regarding pricing and costs for BMC TrueSight Operations Management?

Though I have no clue about the tool's actual price, I know that it is astronomical.

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What needs improvement with BMC TrueSight Operations Management?

Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...

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Comparisons

Dynatrace vs BMC TrueSight

Compared 16% of the time

BMC Helix Operations Management with AIOps vs BMC TrueSight

Compared 10% of the time

Centreon vs BMC TrueSight

Compared 6% of the time

Zabbix vs BMC TrueSight

Compared 6% of the time

ServiceNow IT Operations Management vs BMC TrueSight

Compared 6% of the time

More BMC TrueSight Competitors

ControlUp vs Goliath Performance Monitor

Compared 24% of the time

Splunk Enterprise Security vs Goliath Performance Monitor

Compared 22% of the time

vRealize Network Insight vs Goliath Performance Monitor

Compared 19% of the time

eG Enterprise vs Goliath Performance Monitor

Compared 18% of the time

DX Unified Infrastructure Management vs Goliath Performance Monitor

Compared 17% of the time

More Goliath Performance Monitor Competitors

Product Reports

Buyer's Guide

BMC TrueSight

October 2025

Download BMC TrueSight product report

Buyer's Guide

Goliath Performance Monitor

October 2025

Download Goliath Performance Monitor product report

Also Known As

ProactiveNet, TrueSight Operations Management

No data available

Overview

BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.

BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.

What are BMC TrueSight's key features?

Robust Event Management: Offers efficient handling of events.
Seamless Integration: Integrates easily with existing systems.
Comprehensive Monitoring: Supports hardware to cloud infrastructure.
Centralized Console: Simplifies management processes.
Automated Triage: Standardizes alerts for better efficiency.
Proactive Monitoring: Improves forecasting and issue prevention.
Capacity Optimization: Efficiently manages resources.
Customizability: Tailors to specific service needs.

What benefits and ROI should users seek in BMC TrueSight?

Enhanced Proactive Management: Reduces downtime through efficient monitoring.
Improved Troubleshooting: Provides visibility into systems for quick issue resolution.
Effective Integration: Blends well with other tools and platforms.
Resource Efficiency: Optimizes use of infrastructure and servers.
Global Support: Facilitates operations across sectors worldwide.

BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.

BMC Helix

Goliath Performance Monitor offers proactive, end-to-end IT performance monitoring for Citrix & VMware to ensure a positive end user experience. Goliath Performance Monitor provides complete support for monitoring virtual server, virtual desktop and hybrid cloud environments, and provides specialized modules for certain EMR/EHR applications and NVIDIA GRID vGPU. Goliath Performance Monitor has been architected from the ground up to help IT administrators anticipate end user experience issues, troubleshoot the root cause, and deploy remediation actions quickly before end users complain.

Goliath Technologies

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank

Walmart, Facebook, Xerox, UHS, ADP, Wyndham Worldwide

Buyer's Guide

BMC TrueSight vs. Goliath Performance Monitor

September 2025

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