BMC TrueSight and Cisco UCS Manager are prominent competitors in IT infrastructure management. BMC TrueSight has an edge in event management with its comprehensive features, while Cisco UCS Manager stands out in hardware management simplicity and reliability.
Features: BMC TrueSight offers comprehensive event management, automated root cause analysis, and a wide array of Knowledge Modules, enabling users to monitor diverse IT infrastructures effectively. Cisco UCS Manager excels in hardware management, providing quick server deployment, streamlined management, and seamless integration with network and storage.
Room for Improvement: BMC TrueSight could enhance ease of deployment, reporting capabilities, and cloud monitoring stability, as it can be complex and resource-heavy. Cisco UCS Manager requires better firmware upgrades, a simplified user interface, and improved integration options for better scalability and usability.
Ease of Deployment and Customer Service: BMC TrueSight offers variable technical support quality and its on-premises deployment can be resource-intensive. Cisco UCS Manager poses challenges in deployment but ensures reliable customer support once implemented.
Pricing and ROI: BMC TrueSight is considered expensive with high licensing costs but offers extensive capabilities. Initial investments can be high despite potential operational savings. Cisco UCS Manager is also costly but valued for its reliability, offering good value for large-scale operations despite a steep entry price.
I can manage all LAN uplinks and fiber channel storage uplinks directly from UCS Manager.
Cisco UCS Manager provides cost savings by reducing the time support staff spend on long deployments.
I would rate their technical support a nine out of ten.
For a severity one case, a call ensures immediate assistance and resolution of the matter.
With Intersight, service requests are automatically generated, enhancing the user experience and providing timely resolutions.
Regarding Cisco tech, they are pretty good.
I can install the hypervisor, such as VMware, and add the servers into the cluster seamlessly.
I would rate the scalability at nine out of ten, probably.
If there's a really complex problem, I would probably give it a ten since it gets escalated quickly.
There are some complexities with deployment that could be improved in BMC TrueSight.
We would benefit from advancements in AI that offer firmware recommendations automatically, reducing the need for human intervention and vendor communication.
It doesn't work straight out of the UCS, so someone who knows what they're doing is needed immediately, and it can be quite confusing.
While it has been improved from using Java to HTML, simplifying the tabs would enhance user experience.
BMC TrueSight licensing costs are on the more expensive side.
Recently, we acquired an excellent bundle with significant discounts, with offers like buying three servers and getting one free, along with UCSC and fabric included for free.
As long as they can afford it, there is a setup cost involved.
Automated root cause analysis and predictive capabilities are powerful features that assist in resource utilization and capacity planning.
It supports ease of deployment, allowing for quick mass deployments in the data center, saving time and resources by doing so from a remote location.
Whenever there's a failure of any component, it's very easy to swap because you just disassociate that profile, remove the faulty blade, connect the new blade, and associate that profile, maintaining the same MAC address and worldwide port name.
One of the valuable features is the user interface base, specifically the C user interface.
| Product | Market Share (%) |
|---|---|
| Cisco UCS Manager | 1.3% |
| BMC TrueSight | 1.2% |
| Other | 97.5% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 3 |
| Large Enterprise | 18 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
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