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BMC TrueSight Server Automation vs ManageEngine OS Deployer comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
381
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Server Automa...
Ranking in Configuration Management
9th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
20
Ranking in other categories
No ranking in other categories
ManageEngine OS Deployer
Ranking in Configuration Management
27th
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
Client Desktop Management (9th)
 

Mindshare comparison

As of October 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.3%, down from 9.1% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 4.1%, up from 3.0% compared to the previous year. The mindshare of ManageEngine OS Deployer is 1.5%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.3%
BMC TrueSight Server Automation4.1%
ManageEngine OS Deployer1.5%
Other90.1%
Configuration Management
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
MN
System Manager at State Bank of India
Achieve cost-effective and efficient operations with automated compliance and patch management
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only problem is with application software, as operating system patch management is perfect. What I am trying to have is application software running on the server segment. Sometimes they use browsers, PDF readers, and Java, so patching these application or utility software is a challenge due to the large number and the different versions. I have some concerns regarding BMC TrueSight Server Automation that could be improved, particularly in the reporting part. The pending patches report generated after the analysis only reflects the job executed, but in a distributed environment where multiple teams manage servers, central governance requires server status updates driven by servers rather than jobs.
it_user363621 - PeerSpot reviewer
System Engineer at a engineering company with 51-200 employees
It adds necessary drivers for hardware on desktop and notebooks. I'd like to see more detailed explanations and support for how to use it through PXE.
It's helped us to install OS's onto desktops and notebooks It adds a simple solution for adding specific, necessary drivers for hardware on desktops and notebooks when they arrive. I'd like to see more detailed explanations and support for how to use it through PXE. I've never gotten this…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Autopilot is one of the best features because we can use it during remote migration and it especially helps in this pandemic situation where we don't need any end-user computing engineer support."
"Microsoft Intune has had a very positive impact on our organization, especially in terms of security and efficiency."
"While I don't think you can ever have full visibility and control, Intune certainly allows us to see the applications being used and tells us if things like Windows patches aren't applied to machines. It does a good job. That visibility makes life a little easier."
"Autopilot is a great feature. Most users are looking for a zero-touch deployment."
"Microsoft Intune has positively impacted my organization by providing many benefits."
"Configuration profiles, remediation, scripts, and auto-pilot features are very good."
"I particularly appreciate the administration and security features, which can be deployed easily."
"The main value of Microsoft Intune is better asset management from a security perspective, ensuring that the security baseline is enforced on all devices, including mobile devices."
"We have a fully automated patching process which has been absolutely phenomenal."
"Among the most valuable features is its flexibility and ability to work across multiple operating systems. Being able to execute some form of data collection and not have to worry about whether I'm working on a Linux box, or a Windows box, or the underlying OS, I can do these collections, get these results, and put them together in a uniform format which makes it easier to present back to management."
"Versatile capabilities in deployment and releasing of software products."
"Technical support is good."
"The stability of this solution seems to be good; so far, the automation we do in the background has run on schedule, and the functionality is really good."
"The overall role of BMC TrueSight Server Automation in managing configuration drift brings return on investment through its automation, which helps save me the time and effort of my operations team."
"You can easily get the patching link. Patches can be deployed easily with a single click, making deployment straightforward. This eliminates the need for constant monitoring. You can deploy the necessary patches with one click, ensuring everything is signed correctly, and all issues are resolved."
"With BMC, we even configured applications, like IE or things that were Java-related, and when we scheduled the jobs, it worked fine, saved us time, and there was no need for resources to monitor them."
"Before OS Deployer, I used Microsoft WDS, which requires more manual labor than OS Deployer."
 

Cons

"I, as such, do not have any specific inputs or needs. However, there is always room for improvement when it comes to scalability."
"The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market."
"The tool's tunnel gateway is not very good, making it an area where improvements are required."
"Better reporting capabilities, stronger Mac OS management, faster policy synchronization, and easier troubleshooting are needed."
"Intune has some limitations when it comes to application updates for third-party applications. You can schedule an update, but when it's a package setup, you need to supercede and replace it each time."
"The reporting and troubleshooting experience for Microsoft Intune could be more detailed and easier to navigate, especially when diagnosing policy sync or device compliance issues across large environments."
"Microsoft Intune is a very strong platform, but there are still some areas where it could improve."
"There are a lot of small use cases where we realized that some technical solution was missing in Microsoft in comparison to other products. For example, it lacks something similar to sensing or location-based rules and configurations."
"The architecture is big, so the initial setup is not a straightforward task."
"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."
"BMC TrueSight Server Automation's scripting needs improvement."
"More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancements, as it currently lacks refinement."
"Cost of ownership can be quite substantial"
"I would like to see more container integration in the next release of this solution."
"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."
"Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."
"I'd like to see more detailed explanations and support for how to use it through PXE."
 

Pricing and Cost Advice

"It is cheap, but as compared to Google, it is costly. Google is cheaper, but quality-wise, Microsoft Intune is better."
"We use Defender ATP and E5 licenses."
"Every customer used to purchase licenses based on their needs."
"It is not expensive."
"It's affordable for the protection it gives. There are no additional costs."
"I don't have any problem as far as cost is concerned. It is bundled with our license."
"Microsoft Intune is available for individual purchase at a low per-device cost."
"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."
"The solution is quite expensive compared to other vendors."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"The product's pricing depends on the number of servers."
"The product is expensive."
"We're looking at less than $100,000 USD for this solution."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
9%
Computer Software Company
7%
Financial Services Firm
17%
Construction Company
13%
Outsourcing Company
9%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business193
Midsize Enterprise64
Large Enterprise188
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise15
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with BMC TrueSight Server Automation?
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only probl...
What is your primary use case for BMC TrueSight Server Automation?
My main use case for BMC TrueSight Server Automation is utilizing its features of provisioning, compliance engines, j...
What advice do you have for others considering BMC TrueSight Server Automation?
I only work with management on on-prem; it is on-prem only. It has helped me improve performance by reducing patching...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
EMC, Costco Wholesale Australia, Canyon Bicycles, Siemens Healthcare Diagnostics, Eleventh Judicial Circuit, WashingtonFirst Bank, SunEdison, Stafford Development Company, City of Redondo Beach, Columbia Medical Associates, Pratt Institute, Novati Technologies, Toyota Boshoku America, Flight Centre UK, RapidAdvance
Find out what your peers are saying about Microsoft, Red Hat, IBM and others in Configuration Management. Updated: October 2026.
919,809 professionals have used our research since 2012.