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BMC TrueSight Automation for Networks vs CloudBees comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 10, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Microsoft Intune boosts cost savings and efficiency by streamlining device management, reducing infrastructure costs, and enhancing security measures.
Sentiment score
7.5
BMC TrueSight Network Automation enhances efficiency, compliance, visibility, and reduces errors, leading to cost savings and increased productivity.
Sentiment score
7.5
CloudBees enhances DevOps processes with significant ROI through automation, support, and reduced manual efforts, outweighing its costs.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Importantly, when someone leaves the company, it helps protect document access on their devices.
 

Customer Service

Sentiment score
5.5
Microsoft Intune support feedback is mixed, with faster resolutions at premium levels but slow response at basic tiers.
Sentiment score
6.7
Customers appreciate BMC TrueSight's knowledgeable support but desire quicker resolutions by involving more skilled technicians for root cause analysis.
Sentiment score
6.9
CloudBees support is responsive and efficient, though some encounter plugin issues and delays; CloudBees University aids with technical help.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
 

Scalability Issues

Sentiment score
6.7
Microsoft Intune excels in scalability, efficiently managing thousands of users and devices across diverse environments, supporting seamless expansion.
Sentiment score
7.1
BMC TrueSight is scalable, handling thousands of devices, though some complexity with load balancers and high-availability needs improvement.
Sentiment score
7.8
CloudBees is praised for its scalability, flexibility, and efficient scaling across diverse infrastructures, despite some concerns about resource consumption.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
 

Stability Issues

Sentiment score
6.6
Microsoft Intune is stable and reliable, with users rating its performance highly despite occasional update or sync issues.
Sentiment score
6.6
BMC TrueSight Automation for Networks is stable but requires careful planning and sometimes support intervention for optimal performance.
Sentiment score
6.6
CloudBees is stable overall but has upgrade and performance challenges, needing careful configuration and technical support.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
Microsoft Intune has been very stable.
 

Room For Improvement

Microsoft Intune needs better application deployment, reporting, macOS/Linux support, platform integration, user-friendliness, remote desktop, and competitive pricing.
BMC TrueSight needs enhanced automation, integration, UI improvements, hardware support, and features for better compliance and device syncing.
CloudBees faces challenges with user interface, performance, and compatibility, needing improvements in GUI, AI integration, and pipeline management.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
 

Setup Cost

Microsoft Intune offers cost-effective prices with Microsoft 365 bundles, flexible licensing, and discounts for large volumes or specific sectors.
BMC TrueSight is costly compared to competitors, with high licensing fees, leading some to prefer open-source alternatives.
CloudBees is seen as expensive but offers value through extensive features, with costs often handled by dedicated teams.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
 

Valuable Features

Microsoft Intune offers seamless integration, robust management, and security features, enhancing remote device management and compliance with a user-friendly interface.
BMC TrueSight Automation for Networks offers automation in configuration management, compliance, reporting, and enhances network security with intuitive features.
CloudBees provides scalable, secure CI/CD processes with seamless integrations and automation, favored for its flexibility and extensive support.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
304
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Automation fo...
Ranking in Configuration Management
21st
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
Network Automation (10th)
CloudBees
Ranking in Configuration Management
11th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
Build Automation (6th), Value Stream Management Software (2nd), DevSecOps (4th), AI-Augmented Software-Testing Tools (2nd)
 

Mindshare comparison

As of October 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 9.4%, down from 9.7% compared to the previous year. The mindshare of BMC TrueSight Automation for Networks is 0.5%, up from 0.3% compared to the previous year. The mindshare of CloudBees is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.4%
CloudBees0.2%
BMC TrueSight Automation for Networks0.5%
Other89.9%
Configuration Management
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
SumitSrivastava1 - PeerSpot reviewer
Enables us to configure our network easily and get the most out of it
BMC TrueSight Network Automation transforms manual configuration tasks for network devices, which are complex and vary among different OEMs. With this tool, you can manage and control all new and old devices, ensuring they meet configuration needs. It provides updates on Cisco devices, and if any data is missing, you can generate it using a formula. I recommend BMC TrueSight Network Automation from the network side, as it provides excellent visibility and configuration management for vulnerabilities. The implementation requirements are certainly at level two. Overall, I rate the solution a seven out of ten.
YashBrahmani - PeerSpot reviewer
Offers a clear visualization and overview of workflows and helpful in managing CI/CD processes
Improvement in the sense that they can do better in terms of management of logs and stuff like that because the console logs are very extensive, and that causes a lot of storage issues. That is one of the things which is there. Also, with respect to the traditional platform and the modern platform, many things have upgraded, and it has quite improved. But when we talk about the performance of the agents, it’s still very crucial because it’s not up to par. It takes a lot of time to provision the agent and to finish the build because of the SSH connection and the JNLP connection. Due to that, sometimes the agent doesn’t get provisioned. Those are some of the blockers that meet up the time in terms of administering the instance.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Comms Service Provider
17%
Financial Services Firm
16%
Computer Software Company
15%
Manufacturing Company
5%
Financial Services Firm
23%
Manufacturing Company
12%
Legal Firm
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise46
Large Enterprise152
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise5
Large Enterprise6
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise17
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for BMC TrueSight Network Automation?
The product is expensive. I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.
What needs improvement with BMC TrueSight Network Automation?
The solution could have cheap pricing along with a simple deployment process.
What is your primary use case for BMC TrueSight Network Automation?
BMC is an excellent configuration manager. It allows you to configure your network easily and get the most out of it.
What needs improvement with CloudBees?
There are connection issues with CloudBees, specifically between Sybase and CloudBees. We often encounter connection ...
What is your primary use case for CloudBees?
We use CloudBees for deploying the code in higher environments, such as QA, C2, staging, and production.
What advice do you have for others considering CloudBees?
I would recommend CloudBees to others because building jobs is much easier than with other solutions.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
BMC TrueSight Automation for Networks, TrueSight Automation for Networks, TrueSight Network Automation, BladeLogic Network Automation
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
SAP
Capital One, PEGA, vistaprint, HSBC, BOSCH, Starbucks Coffee
Find out what your peers are saying about BMC TrueSight Automation for Networks vs. CloudBees and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.