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BMC TrueSight Automation for Networks vs Fortinet FortiGate Cloud comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Microsoft Intune enhanced efficiency and savings by reducing costs, improving security, and streamlining IT processes with cloud management.
Sentiment score
7.5
BMC TrueSight Network Automation enhances efficiency, compliance, visibility, and reduces errors, leading to cost savings and increased productivity.
Sentiment score
6.0
Fortinet FortiGate Cloud enhances security management, offering cost savings, reliability, and flexibility, outperforming rivals like Palo Alto and Cisco.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
Fortinet FortiGate Cloud has improved our clients' cost savings and efficiency.
The cloud aspect provides flexibility in disaster recovery and cost management.
In terms of cost savings or efficiency in our company's IT network management, I would say that the tool is very efficient because we have no problems with it at all.
 

Customer Service

Sentiment score
5.5
Microsoft Intune support experiences vary, with premium options praised for responsiveness and standard services criticized for inconsistency.
Sentiment score
6.7
Customers appreciate BMC TrueSight's knowledgeable support but desire quicker resolutions by involving more skilled technicians for root cause analysis.
Sentiment score
7.7
Fortinet FortiGate Cloud support is generally good but has challenges with speed, language proficiency, and room for improvement.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
I have received good support from FortiGate, and I would rate it a ten out of ten.
Technically, the support team is good, and they have very good relations with users and even partners.
The team is responsive, and most cases are handled promptly.
 

Scalability Issues

Sentiment score
6.8
Microsoft Intune is praised for its scalability and integration, supporting diverse organizations despite some challenges with macOS support.
Sentiment score
7.1
BMC TrueSight is scalable, handling thousands of devices, though some complexity with load balancers and high-availability needs improvement.
Sentiment score
8.2
Fortinet FortiGate Cloud excels in scalability, easily supporting diverse organizational sizes and integrating seamlessly with public cloud providers.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
We plan to deploy VoIP in the future and aim to leverage more VoIP capabilities for our remote operations.
I rate the product's scalability a ten out of ten.
It's very easy to add new devices and push the configuration templates.
 

Stability Issues

Sentiment score
6.6
Microsoft Intune is highly stable, reliable, and efficiently manages updates, with user satisfaction ratings of eight to ten.
Sentiment score
6.6
BMC TrueSight Automation for Networks is stable but requires careful planning and sometimes support intervention for optimal performance.
Sentiment score
7.9
Fortinet FortiGate Cloud offers high stability and reliability, with minimal issues and consistently strong user ratings between 8-10.
We have not experienced downtime, bugs, or glitches.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
We weren't bothered even by a single incident for the past three years.
But in three or four years, I only had problems logging in three times.
It is a very stable solution.
 

Room For Improvement

Microsoft Intune faces challenges in reporting, compatibility, policy synchronization, requiring improvements in integration, UI, and feature granularity.
BMC TrueSight needs enhanced automation, integration, UI improvements, hardware support, and features for better compliance and device syncing.
Fortinet FortiGate Cloud users seek better region selection, integration, interface, pricing, features, and improvements in security and support.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
There's a need to improve or invest more in an application that can follow users wherever they go.
The Linux version currently lacks some of the latest features, notably in the IPv6 tool stack, which is available for Windows clients.
It would be advantageous if it were more cost-effective.
 

Setup Cost

Microsoft Intune offers cost-effective pricing bundled with Microsoft 365, especially beneficial for large organizations using integrated services.
BMC TrueSight is costly compared to competitors, with high licensing fees, leading some to prefer open-source alternatives.
Fortinet FortiGate Cloud pricing is mid-ranged, suiting large enterprises, offering competitive value but with varied affordability opinions.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
On a scale from one to ten, where one is cheap, and ten is expensive, I rate Fortinet FortiGate Cloud's pricing an eight out of ten.
There are no additional costs.
Therefore, the cost-benefit is quite significant.
 

Valuable Features

Microsoft Intune excels in device management with seamless Microsoft ecosystem integration, boosting productivity and security through centralized features.
BMC TrueSight Automation for Networks offers automation in configuration management, compliance, reporting, and enhances network security with intuitive features.
Fortinet FortiGate Cloud provides centralized management, real-time monitoring, and scalable security features for efficient, cost-effective network protection.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
The solution's most valuable feature is log reporting.
The solution's most valuable feature is its ease of use.
The most valuable feature is its user-friendly interface - even those unfamiliar with firewalls can easily manage it.
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
299
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Automation fo...
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
Configuration Management (21st), Network Automation (10th)
Fortinet FortiGate Cloud
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
78
Ranking in other categories
Firewall Security Management (5th)
 

Mindshare comparison

Configuration Management Market Share Distribution
ProductMarket Share (%)
BMC TrueSight Network Automation0.5%
Red Hat Ansible Automation Platform16.1%
Microsoft Configuration Manager11.5%
Other71.9%
Configuration Management
Firewall Security Management Market Share Distribution
ProductMarket Share (%)
Fortinet FortiGate Cloud4.6%
Tufin Orchestration Suite22.6%
AlgoSec22.5%
Other50.3%
Firewall Security Management
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Rajat Saxena - PeerSpot reviewer
Helps with patching, OS upgrade, and security vulnerability management
We use the solution for patching, OS upgrades, and security vulnerability management The compliance management, patching, and OS upgrades are useful features. There could be automated processes to retrieve the CVS and create a compliance tool. I have been using BMC TrueSight Network Automation…
Rehan Khurram - PeerSpot reviewer
Achieve reliable cloud connectivity while benefiting from competitive pricing
The main advantage of FortiGate Cloud is its reliability, scalability, and pricing. I have deployed FortiGate devices both on-premises and in the cloud, and both are working great. The device is reliable despite being on cloud infrastructure, and the hypervisor part is managed by Azure. This reliability and the easy-to-configure GUI have been significant for our operations. Additionally, I have never faced any hardware malfunctions with these devices.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Financial Services Firm
18%
Comms Service Provider
16%
Computer Software Company
14%
Manufacturing Company
5%
Computer Software Company
15%
Manufacturing Company
10%
Comms Service Provider
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business115
Midsize Enterprise45
Large Enterprise151
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise5
Large Enterprise6
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise10
Large Enterprise21
 

Questions from the Community

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What do you like most about BMC TrueSight Network Automation?
The compliance management, patching, and OS upgrades are useful features.
What is your experience regarding pricing and costs for BMC TrueSight Network Automation?
The product is expensive. I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.
What needs improvement with BMC TrueSight Network Automation?
The solution could have cheap pricing along with a simple deployment process.
What do you like most about Fortinet FortiGate Cloud?
Fortinet FortiGate Cloud has valuable firewall, SSL VPN, and web filtering features.
What is your experience regarding pricing and costs for Fortinet FortiGate Cloud?
I am very satisfied with the price and licensing cost of Fortinet FortiGate Cloud, rating it an eight out of ten.
What needs improvement with Fortinet FortiGate Cloud?
The solution is a bit expensive. Pricing is the only concern as it is too expensive.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
BMC TrueSight Automation for Networks, TrueSight Automation for Networks, TrueSight Network Automation, BladeLogic Network Automation
FortiCloud, FortiGate Cloud
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
SAP
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about BMC TrueSight Automation for Networks vs. Fortinet FortiGate Cloud and other solutions. Updated: May 2020.
866,483 professionals have used our research since 2012.