Try our new research platform with insights from 80,000+ expert users

CloudBees vs GitLab comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 7, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
CloudBees licensing offers robust ROI with security, support, and automation, enhancing efficiency and trust in production environments.
Sentiment score
7.6
GitLab improves ROI by increasing efficiency, reducing deployment time, and enhancing DevOps through cost-saving, automation, and vulnerability management.
We have saved time significantly, reducing deployment time from four hours to five minutes per deployment.
Migrating to GitLab is bringing time-saving benefits, and everything is easier to automate.
 

Customer Service

Sentiment score
6.9
CloudBees support gets mixed reviews, often praised for responsiveness but criticized for frequent issues and plugin upgrade suggestions.
Sentiment score
6.8
GitLab's support varies by license; paid users praise responsiveness, while free version users rely on community forums and documentation.
They utilize a severity and priority ticket system, with corresponding SLAs, to address our inquiries efficiently.
I have had meetings where they taught me, explained things, and provided guidance for starting from scratch.
We have rarely needed to escalate issues to technical support since GitLab usually runs seamlessly.
 

Scalability Issues

Sentiment score
7.8
CloudBees efficiently supports scalable multi-environment operations, integrating with architectures like Kubernetes, despite notable resource consumption.
Sentiment score
7.4
GitLab's scalable container architecture supports diverse environments, flexible deployment, and smooth integration, despite some configuration and scaling challenges.
It has all the features required for our coding and deployment needs, which makes it scalable to our changing requirements.
For scaling, other deployment options from GitLab's side need to be adopted.
In terms of scalability, GitLab in the cloud is easy to scale.
 

Stability Issues

Sentiment score
6.6
CloudBees is generally stable but can encounter issues during upgrades, plugin compatibility, and in complex server environments.
Sentiment score
8.2
GitLab is highly stable and reliable, with minor issues mainly under heavy load or during updates.
I have not encountered any performance or stability issues with GitLab so far.
The updates are frequent and demanding, happening at least once a week due to security reasons.
 

Room For Improvement

Users seek CloudBees improvements in speed, integration, GUI, plugins, authentication, reliability, AI integration, and standardized templates.
GitLab users seek improved CI/CD automation, integrations, user interface, project management, security, pricing, and support for enhanced usability.
It would be beneficial to have a user-friendly interface for setting up these configurations, instead of just writing YAML files.
It is essential to conduct proper testing, such as unit tests and code coverage, within the SDLC pipelines.
Improvements are needed for stability, as the system tends to degrade over a few days and often requires a restart.
 

Setup Cost

Enterprises favor CloudBees for its core product and security features, accepting high costs due to substantial benefits.
GitLab provides flexible pricing with open-source access and paid tiers, catering to different enterprise needs and budgets.
The pricing of GitLab is reasonable, aligning with what I consider to be average compared to competitors.
The cost depends on the subscription plan adopted, such as premium or ultimate, typically charged per user.
Even when working in other small organizations, we opted for GitLab as it was cost-efficient.
 

Valuable Features

CloudBees enhances CI/CD efficiency with scalability, tool integration, advanced security, cloud support, and seamless Jenkins management.
GitLab excels in UI, CI/CD, code management, and integration, offering user-friendly, efficient, and scalable development and deployment features.
The Ultimate version offers enhanced features for security scanning through DAST and SAST analysis, which have greatly benefitted our project workflow.
By integrating GitLab as a DevOps platform, we have enhanced agility, improved our time to market, and different teams can work collaboratively on various projects.
As we implement automated testing and DevSecOps, it speeds up the process by forty to sixty percent.
 

Categories and Ranking

CloudBees
Ranking in Build Automation
6th
Ranking in DevSecOps
5th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
Configuration Management (11th), Value Stream Management Software (3rd)
GitLab
Ranking in Build Automation
1st
Ranking in DevSecOps
3rd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
84
Ranking in other categories
Application Security Tools (9th), Release Automation (2nd), Static Application Security Testing (SAST) (7th), Rapid Application Development Software (11th), Software Composition Analysis (SCA) (5th), Enterprise Agile Planning Tools (2nd), Fuzz Testing Tools (2nd)
 

Mindshare comparison

As of May 2025, in the Build Automation category, the mindshare of CloudBees is 1.2%, up from 0.1% compared to the previous year. The mindshare of GitLab is 15.9%, down from 18.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Build Automation
 

Featured Reviews

YashBrahmani - PeerSpot reviewer
Offers a clear visualization and overview of workflows and helpful in managing CI/CD processes
Improvement in the sense that they can do better in terms of management of logs and stuff like that because the console logs are very extensive, and that causes a lot of storage issues. That is one of the things which is there. Also, with respect to the traditional platform and the modern platform, many things have upgraded, and it has quite improved. But when we talk about the performance of the agents, it’s still very crucial because it’s not up to par. It takes a lot of time to provision the agent and to finish the build because of the SSH connection and the JNLP connection. Due to that, sometimes the agent doesn’t get provisioned. Those are some of the blockers that meet up the time in terms of administering the instance.
Rohit Kesharwani - PeerSpot reviewer
Improved agility and time to market with CI/CD enhancements
The CI/CD pipelines in GitLab ( /products/gitlab-reviews ) are highly valuable. Another important feature is the single source of repository, allowing efficient repository management and source code management. GitLab provides manageability by allowing us to manage source code effectively through separate repositories. Additionally, GitLab enables the creation of individual CI/CD pipelines for each repository, making software more agile. By integrating GitLab as a DevOps platform, we have enhanced agility, improved our time to market, and different teams can work collaboratively on various projects.
report
Use our free recommendation engine to learn which Build Automation solutions are best for your needs.
851,471 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
26%
Manufacturing Company
14%
Legal Firm
11%
Computer Software Company
9%
Educational Organization
22%
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with CloudBees?
There are connection issues with CloudBees, specifically between Sybase and CloudBees. We often encounter connection problems, and there are issues with the pipelines.
What is your primary use case for CloudBees?
We use CloudBees for deploying the code in higher environments, such as QA, C2, staging, and production.
What advice do you have for others considering CloudBees?
I would recommend CloudBees to others because building jobs is much easier than with other solutions.
What do you like most about GitLab?
I find the features and version control history to be most valuable for our development workflow. These aspects provide us with a clear view of changes and help us manage requests efficiently.
What is your experience regarding pricing and costs for GitLab?
The pricing of GitLab is reasonable, aligning with what I consider to be average compared to competitors.
What needs improvement with GitLab?
Certain features in Jira are not available in GitLab, such as the functionality to have weights at the milestone and epic levels. Hopefully, these features will be resolved with work items in GitLa...
 

Comparisons

 

Also Known As

No data available
Fuzzit
 

Overview

 

Sample Customers

Capital One, PEGA, vistaprint, HSBC, BOSCH, Starbucks Coffee
1. NASA  2. IBM  3. Sony  4. Alibaba  5. CERN  6. Siemens  7. Volkswagen  8. ING  9. Ticketmaster  10. SpaceX  11. Adobe  12. Intuit  13. Autodesk  14. Rakuten  15. Unity Technologies  16. Pandora  17. Electronic Arts  18. Nordstrom  19. Verizon  20. Comcast  21. Philips  22. Deutsche Telekom  23. Orange  24. Fujitsu  25. Ericsson  26. Nokia  27. General Electric  28. Cisco  29. Accenture  30. Deloitte  31. PwC  32. KPMG
Find out what your peers are saying about CloudBees vs. GitLab and other solutions. Updated: April 2025.
851,471 professionals have used our research since 2012.