Solution Architect at Column Software Solutions Pvt. Ltd
Real User
Top 20
2023-06-13T06:31:00Z
Jun 13, 2023
The solution is more costly than the other competitors, like HP automation products. It charges more for the features and support services. Although, its support needs improvement. We prefer open-source solutions if they provide all accesses and credentials for configuration.
There's a fee for the licenses themselves, per contract, and then we have a yearly licensing fee that's many thousands of dollars. But that's not just for TrueSight, that's also for support for ITSM, Atrium Orchestrator, BBNA, and other BMC tools in the environment. We have to support more than just TrueSight in that space. It's a package deal from a support perspective. From a licensing perspective, when we get a contract in we size the contract, do quotes from the contract, and then we engage BMC to say, “This is how many additional licenses we're going to need as a function of that contract.” Then we do the numbers thing. But we've actually dumped a lot of money. I think recently it was about $174,000. But again, it depends on the contract, it depends on what we're dealing with. It's been many thousands of dollars.
Learn what your peers think about BMC TrueSight Network Automation. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
Network automation and management software reduces network outages and downtime by automating configuration, change and compliance processes. Organizations depend on high performance across their network to keep the business running at peak efficiency but new security threats make it hard for network administrators to keep pace with the demands for new services and safeguard the health of the network.
The solution is more costly than the other competitors, like HP automation products. It charges more for the features and support services. Although, its support needs improvement. We prefer open-source solutions if they provide all accesses and credentials for configuration.
The solution is worth the price.
The pricing has been alright.
There's a fee for the licenses themselves, per contract, and then we have a yearly licensing fee that's many thousands of dollars. But that's not just for TrueSight, that's also for support for ITSM, Atrium Orchestrator, BBNA, and other BMC tools in the environment. We have to support more than just TrueSight in that space. It's a package deal from a support perspective. From a licensing perspective, when we get a contract in we size the contract, do quotes from the contract, and then we engage BMC to say, “This is how many additional licenses we're going to need as a function of that contract.” Then we do the numbers thing. But we've actually dumped a lot of money. I think recently it was about $174,000. But again, it depends on the contract, it depends on what we're dealing with. It's been many thousands of dollars.