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BMC TrueSight Automation for Networks vs CA eHealth [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
305
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Automation fo...
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
Configuration Management (21st), Network Automation (9th)
CA eHealth [EOL]
Average Rating
7.4
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
SumitSrivastava1 - PeerSpot reviewer
AM at a computer software company with 201-500 employees
Enables us to configure our network easily and get the most out of it
BMC TrueSight Network Automation transforms manual configuration tasks for network devices, which are complex and vary among different OEMs. With this tool, you can manage and control all new and old devices, ensuring they meet configuration needs. It provides updates on Cisco devices, and if any data is missing, you can generate it using a formula. I recommend BMC TrueSight Network Automation from the network side, as it provides excellent visibility and configuration management for vulnerabilities. The implementation requirements are certainly at level two. Overall, I rate the solution a seven out of ten.
it_user1035819 - PeerSpot reviewer
Technical Specialist at a financial services firm with 10,001+ employees
The reports are fantastic and it's easy to use and update
The technical support is bad, primarily because I don't see anybody using it. I once had to rebuild the whole database when it died. I had to put in a new database and upgrade my system and do everything. Then it broke my database and they could not fix it. Now we work around it and it works fine.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a cloud solution, and you can easily scale as your needs grow."
"Microsoft Intune has helped us by improving our security posture, leading to fewer security problems, and helping us understand where we have issues."
"The automatic patch management feature in the Intune Suite is helpful."
"As the solution is a software as a service, the scalability is unlimited."
"The stability of Microsoft Intune is ten out of ten."
"For our clients, the conditional access feature along with different compliance policies that they can set is valuable."
"Comparing this to having an endpoint management solution, the efficiency gain may be up to 80%."
"The security compliance capabilities make it widely adopted across organizations."
"This product has helped us because we can now do many tasks at once. Rather than copy one file to one device, we can do an entire group at one time."
"The network security of BMC TrueSight Network Automation has been the best feature."
"BMC is an excellent configuration manager. It allows you to configure your network easily and get the most out of it."
"The most valuable feature of BMC TrueSight Network Automation is compliance management, configuration backup, and configuration management."
"The compliance management, patching, and OS upgrades are useful features."
"It is helpful if you schedule daily or weekly archiving for your config groups. Then, you can go by what are in those configuration groups, before and after, if you make changes. So, configuration management is really helpful in network management."
"The log audit and historical configurations are the most valuable feature."
"Depending on who's looking at the data, they need to configure that data in different ways, and the dashboards help us to do that better than what was previously available."
"The most valuable feature of this solution is the fact that it sends me canned reports. It's easy to use and easy to update."
 

Cons

"The most significant challenge is reporting and monitoring. The reporting accuracy for deploying applications and all aspects of Intune needs to be improved."
"The security aspect could be more effective. We are using other applications to manage network devices and groups, so if Microsoft Intune could improve in this area, especially on a network level, it would be a real advantage."
"The solution's app deployment needs to be improved."
"The technical support by Microsoft is not so good. We have to manage many things by ourselves and do not receive responses in a timely manner."
"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."
"Microsoft Intune's support for Mac devices is lacking and could be improved."
"Integrating certain group policies can be challenging and may necessitate using on-premises systems to integrate them with Microsoft Intune."
"The reporting needs to be a bit more interactive."
"I'd like to be able to get more devices into compliance with standards, but that means running additional rule sets and that takes time."
"There could be automated processes to retrieve the CVS and create a compliance tool."
"We've been working with BMC support in various ways such as to allow for the high-availability components to the TSIMs to work together. There have been issues there. We've seen randomness in how other pieces of the software work. Integration with the Presentation Server and the TSIMs has been a challenge. The ports that are required for HA to be utilized were not clearly documented anywhere. In fact, they still aren't documented online anywhere, even though we managed to pull it out of some of their support people."
"I believe there could be new features in terms of the latest technology."
"It is tedious to scale the solution."
"For customized compliance, it takes some effort to implement things. If the device configuration is quite complex, then you have to do quite number of customizations in the DNA tool for out-of-the-box compliance. These regular expressions have to be modified based on the requirements of the compliance."
"The product should be expanded to include more hardware, beyond Cisco and Juniper devices."
"I would like to see more device supported features, mostly on the new brands and models coming in. For any new version or model, it should be supported by the tool, especially the newest versions. For example, the newest devices, like Aruba Wireless, and routers need support from the tool."
"I would like to see improved index shifting."
 

Pricing and Cost Advice

"Microsoft Intune is included in the E5 license at no additional cost."
"In terms of the product price and licensing costs, my company finds the product to be reasonably priced."
"It is cheap, but as compared to Google, it is costly. Google is cheaper, but quality-wise, Microsoft Intune is better."
"The licensing costs we leave up to the customer and these vary from one to another."
"We have the business premium licenses for the solution."
"If you ask the accountant or the finance department, they'll tell you that it is way too expensive, but when I look at the cost and compare it with the value you actually get, it's more than fair."
"The cost of the license and the features are justified for myself as a technical person."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"There's a fee for the licenses themselves, per contract, and then we have a yearly licensing fee that's many thousands of dollars. But that's not just for TrueSight, that's also for support for ITSM, Atrium Orchestrator, BBNA, and other BMC tools in the environment."
"The solution is worth the price."
"The solution is more costly than the other competitors."
"It is an expensive program."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Financial Services Firm
9%
Government
8%
Comms Service Provider
17%
Financial Services Firm
16%
Computer Software Company
13%
Performing Arts
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business117
Midsize Enterprise46
Large Enterprise152
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise5
Large Enterprise6
No data available
 

Questions from the Community

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What are the pros and cons of Microsoft Intune?
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Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for BMC TrueSight Network Automation?
The product is expensive. I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.
What needs improvement with BMC TrueSight Network Automation?
The solution could have cheap pricing along with a simple deployment process.
What is your primary use case for BMC TrueSight Network Automation?
BMC is an excellent configuration manager. It allows you to configure your network easily and get the most out of it.
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
BMC TrueSight Automation for Networks, TrueSight Automation for Networks, TrueSight Network Automation, BladeLogic Network Automation
CA eHealth Performance Manager
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
SAP
BlueCross Blue Shield of Tennessee, Devoteam, Fujitsu Australia and New Zealand , National Informatics Centre, Uttar Pradesh State Unit Lucknow, Punjab National Bank, Racing and Wagering Western Australia, Sicredi
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