BlueJeans Meetings and Google Hangouts compete in the virtual communication and collaboration category. BlueJeans Meetings is favored for its robust support, while Google Hangouts is often chosen for its comprehensive feature set, which many feel justifies its cost.
Features: BlueJeans Meetings offers high-definition video and sound quality, screen sharing, and meeting recording. Additionally, it supports hosting large meetings and provides worldwide toll-free numbers. Google Hangouts excels with seamless integration into the Google ecosystem, enabling easy access for chat, video calls, and live streaming to YouTube through Google Workspace. It features integration with Google Calendar and Google Docs and allows for quick, flexible communication.
Room for Improvement: BlueJeans could enhance its integration capabilities with third-party applications and improve its interface to be more intuitive for new users. It can also expand its feature set for enhanced collaboration. Google Hangouts could improve its direct customer support, increase video resolution options, and offer more advanced functionalities for professional use.
Ease of Deployment and Customer Service: BlueJeans Meetings provides straightforward deployment across various devices with responsive customer service for rapid problem resolution. Google Hangouts integrates natively with Google accounts for easy deployment within the Google ecosystem, though its direct customer support is less comprehensive compared to BlueJeans.
Pricing and ROI: BlueJeans Meetings operates on a subscription model that requires upfront costs but can yield significant ROI through its extensive features and support. Google Hangouts offers a budget-friendly solution, especially for Google Workspace users, with scalable pricing that enhances ROI through cost-effective collaboration tools. Google Hangouts is generally considered the more economical choice, particularly for businesses already integrated with Google services.
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Bolster productivity with in-app intelligence to capture the most important discussion points, assign action items, and quickly replay meeting highlights. Manage and prioritize post-meeting follow-through with time-saving solutions to bring projects to completion and establish accountability across the organization.
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Hangouts Chat makes it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate easily and efficiently.
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