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BlueJeans Meetings vs ConnectWise Control comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between BlueJeans Meetings and ConnectWise Control based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed BlueJeans Meetings vs. ConnectWise Control report (Updated: September 2022).
635,162 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is available in all flavors. You can use it in the browser, and you can use it on an Android phone for which a BlueJeans app is available. I use an Android phone, so I only know about Android. So, you can join a meeting from the application installed on your phone or from the mobile browser, or you can use it from a laptop or a PC."

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"Control lets us do remote management of machines without having to be on the VPN. It's super simple and super easy.""Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%.""I do love the monitoring page. If you are using ConnectWise Control, which is the on-prem version, when you are logged into the admin panel, there is a status page that checks network connectivity, the status of the license, and so on.""You can bring up a command prompt remotely and execute commands without having to disturb the user.""Offers more security than TeamViewer, Google Remote Desktop, and Zoom. It's a stable, feature-rich solution that's easy to set up and easy to scale.""ConnectWise Connect is very convenient as we can remote to a PC even when it is not within our LAN."

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Cons
"Its cost is very high. If you sell it in India, which is a price-conscious market, the prices should be as per the market competition. You cannot charge the rates that are applicable in the US. They should tailor it to the local market. It should be in line with what the competition is offering."

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"I would like ConnectWise Control to be more transparent on the real costs to renew their license.""On a Linux machine, there are different limitations that are not there on a Windows Server. Much more limitations exist on Linux deployments.""I really didn't care for the onboarding process and it is something that should be improved.""There could be improvement to the remote command line tools.""Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment."

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Pricing and Cost Advice
  • "I once tried buying it for myself, but it was very costly. It is quite expensive as compared to other solutions. With BlueJeans, there are carrier charges if you call the toll-free number. The customer doesn't pay for the call, but the buyer or the subscriber of BlueJeans has to pay for it. That is where BlueJeans becomes very costly, and that is where Google, Microsoft Teams, and Zoom are very helpful because you don't have to pay these charges."
  • More BlueJeans Meetings Pricing and Cost Advice →

  • "We pay $3,000 USD for the service, yearly upfront."
  • "ConnectWise Control is not an overly expensive tool. Its pricing is reasonable."
  • "We pay an annual licensing fee."
  • "We pay $85 per month for each user for a ConnectWise package with multiple solutions."
  • More ConnectWise Control Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
    635,162 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The quality of both audio and video is good.
    Top Answer:Screen sharing is available but there is no feature for remote access, to take control of another machine. This is something that should be added.
    Top Answer:My advice for anybody who is considering this product is to first try joining a meeting using the phone. It is easy to set up and you can see the quality. I would rate this solution an eight out of… more »
    Top Answer:You can bring up a command prompt remotely and execute commands without having to disturb the user.
    Top Answer:We pay $3,000 USD for the service, yearly upfront. There are no costs in addition to the standard licensing fees.
    Top Answer:I really didn't care for the onboarding process and it is something that should be improved. They just sent me an email and said, "Hey, here's your account", and I have a group of folks using it. I… more »
    Ranking
    10th
    out of 59 in Virtual Meetings
    Views
    490
    Comparisons
    184
    Reviews
    1
    Average Words per Review
    1,052
    Rating
    9.0
    5th
    out of 59 in Virtual Meetings
    Views
    2,365
    Comparisons
    1,753
    Reviews
    6
    Average Words per Review
    1,270
    Rating
    9.5
    Comparisons
    Also Known As
    BlueJeans Network
    ScreenConnect
    Learn More
    Overview

    INSTANTLY CONNECT AND COLLABORATE

    The meeting experience users love

    Instantly join, host or manage a video, audio or web meeting from a conference room, your desk or a remote location. Then engage in a productive virtual meeting with the power of immersive HD video and Dolby Voice® audio.

    Smart Meetings Meeting Hub

    Bolster productivity with in-app intelligence to capture the most important discussion points, assign action items, and quickly replay meeting highlights. Manage and prioritize post-meeting follow-through with time-saving solutions to bring projects to completion and establish accountability across the organization.

    Powered by Dolby Voice

    Enjoy more natural, high definition sound with Dolby Voice, including background noise cancellation in video and audio meetings across multiple devices and locations. Hear the Dolby difference.

    Zero download meetings

    Join full-featured video meetings right from your favorite browser. With immersive video and spatial audio you’ll be collaborating face-to-face within seconds. Nothing to download or install.

    ConnectWise Control is a fast, reliable and secure remote support, access and meeting solution. Use remote support and access to repair computers, provide updates, and manage machines. Conduct online seminars and presentations using remote meetings. ScreenConnect includes the same features as competing remote control solutions.

    Offer
    Learn more about BlueJeans Meetings
    Learn more about ConnectWise Control
    Sample Customers
    Criteo, Seattle Children's Hospital, The Wharton School, Wikia, Telit, Epilepsy, NENW, IPENZ, Medanta, Mphasis, Royal Academy of Dance, Wharton, Red Hat, HKS Architects, Forum of the Future, Commonfund
    Jon Rosen Systems
    Top Industries
    No Data Available
    REVIEWERS
    Hospitality Company13%
    Media Company13%
    Wellness & Fitness Company13%
    Energy/Utilities Company13%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider10%
    Government9%
    Healthcare Company5%
    Company Size
    No Data Available
    REVIEWERS
    Small Business50%
    Midsize Enterprise21%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business34%
    Midsize Enterprise18%
    Large Enterprise47%
    Buyer's Guide
    Virtual Meetings
    September 2022
    Find out what your peers are saying about TeamViewer, Zoom Video Communications, 3CX and others in Virtual Meetings. Updated: September 2022.
    635,162 professionals have used our research since 2012.

    BlueJeans Meetings is ranked 10th in Virtual Meetings with 1 review while ConnectWise Control is ranked 5th in Virtual Meetings with 6 reviews. BlueJeans Meetings is rated 9.0, while ConnectWise Control is rated 9.6. The top reviewer of BlueJeans Meetings writes "Allows us to join a meeting through various modes, provides maximum view area, and there are no quality issues". On the other hand, the top reviewer of ConnectWise Control writes "Multifeatured remote access software which offers security, stability, and easy scalability". BlueJeans Meetings is most compared with GoToMeeting, Webex and Skype for Business, whereas ConnectWise Control is most compared with Microsoft Remote Desktop Services, LogMeIn Pro, Check Point Remote Access VPN, TeamViewer and Citrix Virtual Apps and Desktops.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.