Pega Robotic Process Automation and Blue Prism Cloud compete in the realm of process automation solutions. Pega appears to have the upper hand due to its comprehensive suite and customization options, which provide greater tailored solutions for users needing more flexibility.
Features: Pega Robotic Process Automation is equipped with strong integration capabilities, a robust customization through .NET framework access, and Workforce Intelligence that enhances workflow efficiency. Blue Prism Cloud is known for stability in automation, ease of use with CRM tools, and lower code requirements that open accessibility for business users.
Room for Improvement: Pega requires improvements in OCR capabilities, user-friendliness in development, and cloud presence expansion beyond the US. Blue Prism Cloud users call for simpler usability, more innovation in AI and OCR, and streamlined pricing structures.
Ease of Deployment and Customer Service: Pega offers flexible deployment options across private, public, and hybrid clouds, with commendable technical support, though initial setup can have challenges. Blue Prism Cloud also provides versatile deployment models, but demands clearer technical support and easier deployment processes.
Pricing and ROI: Pega is perceived as expensive, though justified by its comprehensive features, while pricing disparities are noted. Blue Prism Cloud is similarly costly, but its pricing complexity and licensing flexibility can hinder adoption for smaller enterprises. Both deliver positive ROI, yet Pega users express greater satisfaction with their investment returns.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
I've seen a good return on investment with Automate, as it streamlines processes and improves my productivity.
Additionally, if we consider a scenario where ten people were initially working on a task, using the automation could reduce headcount and lead to significant cost savings.
They don't always understand the processes I'm trying to implement.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
They are very responsive and have been able to resolve any issues I have encountered.
I would rate the technical support of Blue Prism Cloud between seven to eight out of ten.
On-premise support is generally not as effective as the cloud support that Pega currently provides.
The speed and quality of response could be improved.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
Automate is stable for my needs and is highly scalable, allowing the same workflow to serve numerous tasks effectively.
As it adopts a decentralized model, I haven't encountered any scalability issues.
There are limitations in scaling as RPA is not a scalable solution.
It has very robust features, and it is not prone to instability.
The stability of Fortra's Automate is excellent.
The stability is good and consistent, with no fluctuations in functioning.
On a scale from one to ten, stability would rate at three.
This is a significant concern, especially with critical workloads where visibility into errors is essential.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
Integration with Amazon S3 is somewhat lacking.
The improvements or enhancements I would like to see in Blue Prism Cloud revolve around further developing server-client architecture, focusing on centralized control for remote agents.
Pega Robotic Process Automation is a temporary solution to a bigger issue, and the cost of implementation especially with Pega really stops customers from proceeding.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
In the SaaS mode, the pricing structure is indeed more flexible compared to the previous enterprise-based licensing.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
In my opinion, the best feature Automate offers is the scheduling.
I find the ease of use from a programming perspective very valuable.
Over time, Blue Prism Cloud has evolved significantly, transitioning from a code-intensive approach to a more no-code capability, which is one of the advancements I appreciate.
The number of human steps that have been eliminated is significant, and we try to maximize straight-through processing.
Product | Market Share (%) |
---|---|
Automate | 2.0% |
Blue Prism Cloud | 1.5% |
Pega Robotic Process Automation | 3.4% |
Other | 93.1% |
Company Size | Count |
---|---|
Small Business | 18 |
Midsize Enterprise | 8 |
Large Enterprise | 4 |
Company Size | Count |
---|---|
Small Business | 17 |
Midsize Enterprise | 7 |
Large Enterprise | 21 |
Company Size | Count |
---|---|
Small Business | 5 |
Midsize Enterprise | 4 |
Large Enterprise | 17 |
Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.
Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.
What are Automate's Key Features?In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.
The Thoughtonomy Virtual Workforce is a highly flexible intelligent automation platform. It uses software to replicate the way people work in existing applications and systems, the processes they follow, and the decisions they make, to deliver automation without disruption.
With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.
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