Blue Prism Cloud vs Pega Robotic Process Automation comparison

Blue Prism Cloud vs. Pega Robotic Process Automation

Download the complete report

Helped 859,129 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of June 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.7%, up from 1.0% compared to the previous year. The mindshare of Blue Prism Cloud is 1.4%, up from 1.0% compared to the previous year. The mindshare of Pega Robotic Process Automation is 3.3%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

Read full review

Aaron Ingram

Director at Real Capital Solutions

Automates accounts payable process with no human interaction and saves 100% time

Edge browser extensions could be made slightly more resilient. It would be nice if they could package new libraries for end users rather than have them search for libraries. The extension resiliency would be huge. If we're looking for intelligent document processing and OCR functionality, we haven't found them yet.

Read full review

VISHNU VARDHAN CHENNURU

Application Development Team Lead at Accenture

Great for UI creation, helpful support services, and reliable

Excel connectors need to be improved as there are a few connectors in Excel areas. The recording is not at best in Pega Robotics. They could look into it. The interactions with some applications, like Windows and web applications, are a little slow. They need to improve their speed. It should be normal, to open it with other tools. However, right now, it's a little hard. Users should feel they can develop easily. It will sometimes hang while interacting with third-party applications. Instead of adapters, if we had direct interaction of the applications with API and had scripts, that would be better. We have only CSharp supported right now. We'd like to have Python supported. If it was, it would be easier for us and make the solution more flexible. Currently, we are adding three different configuration files, however, if I had the option, I'd prefer to make a single configuration file and then differentiate it in all three environments. It can be difficult to create logic in automation. It's hard than if we used other RPA tools. If they could add more toolbox options, that would be ideal. They need to do what they can to help us reduce complexity in the automation and combine things under, for example, a single control.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The interface is simple, user-friendly, and very intuitive."

"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."

"I find the ease of use from a programming perspective very valuable."

"The best feature of Automate is its ease of use, which is a major selling point."

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

"The product effectively handles all the tasks we require."

"Automate increases efficiency and eliminates errors during documentation and invoicing processes."

"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."

More Automate pros

"The solution is very complete. It's a good solution, for the kind of features that they offer."

"Ability to see the blueprint of the design executed alongside the actual process."

"Blue Prism Cloud is an easy to access and user-friendly solution."

"The most valuable feature is security."

"Blue Prism is able to scale up at an enterprise-level. It's what I used when I was working for a big bank in Belgium."

"With Blue Prism, I like the feature that you build, I don't know the exact name now, but blocks or standards can be reduced later. You configure, for example, the CRM system, and you create a standardized manner of inputting data into the CRM system that you can reuse later. I'm not sure what that's called, but I enjoy it whether it's a feature or not."

"The reusability of the solution is excellent. It's a superior feature - far superior to any other tool on the market."

"Once it does the monitor, it collects the respective data and creates an output that is required for reconfiguration."

More Blue Prism Cloud pros

"The most valuable feature of Pega Robotic Process Automation is the technique: you can create a user interface that can interact with a human being for attended robots."

"The low-code/no-code development aspect of the solution is great."

"The tech support is highly available and there is plenty of online training available."

"It is a good and matured solution."

"The solution's automation handling capability has positively impacted the overall automation process in my experience."

"The workflow system is very intuitive."

"Pega is also broadening its landscape by building on top of PRPC (CRM, EPC, etc.), and with a cloud offering available, it is a genuine contender to compete with Salesforce."

"It helped cut short the release cycle by almost 40% compared to the previous solution."

More Pega Robotic Process Automation pros

Cons

"Fortra's Automate is not as reliable as I would like it to be."

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."

"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."

"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."

"The solution has a very weak knowledge base."

"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."

"Regarding customer support, I face challenges sometimes. They're not always available, and you may need to wait for assistance, but overall their support is acceptable."

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

More Automate cons

"The version control could be improved and made consistent. There is a discrepancy between the versions on premise and the cloud versions."

"The pricing was a bit high, from what I understand. That might have played a role in the decision to migrate to another solution."

"They should improve the user-friendliness and they should change their business model."

"They should work on the solution's pricing."

"Blue Prism is slightly difficult for the non-technical user."

"Blue Prism Cloud needs to improve its AI capabilities."

"Blue Prism Cloud needs to improve support, though documentation is available online. It is not detailed, which does not help."

"I would like to see a web-based control room, rather than the one that is in-built with the desktop version."

More Blue Prism Cloud cons

"The way integration classes are created could be improved."

"In this modern world, in this automation space, if Pega could provide more options that are user-friendly and provide a way to quickly develop an automation solution that is drag-and-drop with a minimal coding approach, then it would be great for automation."

"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."

"The solution's configuration and settings could be more comprehensive."

"The ease-of-use could be improved."

"The orchestration needs to be better."

"They have tied the deployment with the Pega BPM product, the robot manager. You need to have the BPM installed."

"There have been some scenarios where the bot was not able to replace some of the controls and could not recognize and personalize the task we wanted to automate."

More Pega Robotic Process Automation cons

Pricing and Cost Advice

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"Once you buy the software, you just pay for the support for backend help."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"It comes with a package that costs approximately $20,000 USD per year."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

More Automate pricing and cost advice

"The price is very competitive when you are comparing to other providers."

"Blue Prism Cloud’s pricing is fine for commercial usage."

"When compared with UiPath, I believe it will be difficult for Blue Prism to maintain its market share."

"We pay about $15,000 per quarter in licensing costs. We don't have to pay for any other extra costs. There isn't, for example, an extra cost for technical support. We just pay the licensing."

"The pricing is fine."

"Blue Prism Cloud's cost is very high."

"The licensing of the solution is on a subscription-based model and costs around 4,999 for one bot's license. If someone wants to increase the number of bots you want from Blue Prism, then they provide a discount."

"I would rate the pricing a five out of ten, with one being cheap and ten being expensive."

More Blue Prism Cloud pricing and cost advice

"The licensing cost is too high."

"Pega is as competitive as the basic players such as UiPath or Automation Anywhere. UiPath is the most expensive, but Pega is at par with Automation Anywhere."

"I would rate the product's pricing a nine out of ten."

"Pega Robotic Process Automation is an expensive solution."

"Pega is pretty costly."

"I was not involved in licensing and pricing, but it is worth the cost."

"In terms of Pega Robotic Process Automation pricing, I would rate it a five out of five because the solution has a good price. Pricing is not very high, though I'm unsure of the exact cost, based on my experience, the price for Pega Robotic Process Automation is less than Blue Prism because I worked with a few clients that have both solutions and my clients prefer Pega Robotic Process Automation over Blue Prism particularly because of the licensing costs."

See which vendors are best for you

Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.

See recommendations

859,129 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

Educational Organization

Computer Software Company

15%

Financial Services Firm

13%

Educational Organization

10%

Manufacturing Company

Financial Services Firm

29%

Computer Software Company

14%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

What do you like most about Blue Prism Cloud?

It's easy to use, the interface, the the the the queries is which we use. It's user friendly.

What is your experience regarding pricing and costs for Blue Prism Cloud?

If we utilize Blue Prism's full capabilities, then it is cost-effective. Otherwise, the pricing can seem high. It req...

What needs improvement with Blue Prism Cloud?

Decipher, one of their solutions, is a waste of time. Other than that, there's nothing specific I can think of.

What do you like most about Pega Robotic Process Automation?

The solution's automation handling capability has positively impacted the overall automation process in my experience.

What is your experience regarding pricing and costs for Pega Robotic Process Automation?

I would rate the pricing a six out of ten, with ten being expensive.

What needs improvement with Pega Robotic Process Automation?

The solution's configuration and settings could be more comprehensive.

UiPath Platform vs Automate

Comparisons

Compared 34% of the time

Microsoft Power Automate vs Automate

Compared 33% of the time

Blue Prism vs Automate

Compared 9% of the time

Automation Anywhere vs Automate

Compared 8% of the time

VisualCron vs Automate

Compared 6% of the time

More Automate Competitors

UiPath Platform vs Blue Prism Cloud

Compared 20% of the time

Blue Prism vs Blue Prism Cloud

Compared 15% of the time

Microsoft Power Automate vs Blue Prism Cloud

Compared 14% of the time

Robocorp vs Blue Prism Cloud

Compared 12% of the time

SAP Intelligent RPA vs Blue Prism Cloud

Compared 12% of the time

More Blue Prism Cloud Competitors

Microsoft Power Automate vs Pega Robotic Process Automation

Compared 46% of the time

UiPath Platform vs Pega Robotic Process Automation

Compared 37% of the time

Blue Prism vs Pega Robotic Process Automation

Compared 10% of the time

Automation Anywhere vs Pega Robotic Process Automation

Compared 6% of the time

IPsoft 1RPA vs Pega Robotic Process Automation

Compared 2% of the time

More Pega Robotic Process Automation Competitors

Product Reports

Automate

Download Automate product report

Blue Prism Cloud

Download Blue Prism Cloud product report

Pega Robotic Process Automation

Download Pega Robotic Process Automation product report

Also Known As

HelpSystems Automate, Automate

Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce

Pega RPA, OpenSpan

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

The Thoughtonomy Virtual Workforce is a highly flexible intelligent automation platform. It uses software to replicate the way people work in existing applications and systems, the processes they follow, and the decisions they make, to deliver automation without disruption.

SS&C Blue Prism

With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.

Pega

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Cabot Credit Management, Hovis, Utilita

eBay Enterprise, M&I Bank

Blue Prism Cloud vs. Pega Robotic Process Automation