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BlackBerry Cylance Cybersecurity vs ThreatLocker Zero Trust Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 17, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
34th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
ThreatLocker Zero Trust Pla...
Ranking in Endpoint Protection Platform (EPP)
5th
Average Rating
9.2
Reviews Sentiment
7.1
Number of Reviews
107
Ranking in other categories
Network Access Control (NAC) (4th), Advanced Threat Protection (ATP) (4th), Application Control (1st), ZTNA as a Service (5th), ZTNA (4th), Ransomware Protection (1st)
 

Mindshare comparison

As of November 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.6% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.8%, up from 1.2% compared to the previous year. The mindshare of ThreatLocker Zero Trust Platform is 1.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
ThreatLocker Zero Trust Platform1.3%
BlackBerry Cylance Cybersecurity1.8%
Other93.1%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Santo Joy - PeerSpot reviewer
Head Of Cyber Security at a outsourcing company with 201-500 employees
Security controls have been strengthened with granular application, ringfencing, and access policies
The features of ThreatLocker Zero Trust Endpoint Protection Platform that I like the most are the Ringfencing, elevation control, storage control, and application whitelisting functionality. For examples of how these features benefit my company, we were looking for a solution across various vendors to actually implement application whitelisting controls. ThreatLocker's agent, which is very lightweight and does not use much CPU or RAM, helped us achieve that solution. Ringfencing was an add-on that ticked off a lot of Australian framework security controls, which is the reason we chose it. My impression of the allowlisting feature in terms of managing which software, scripts, and libraries run on my devices is that ThreatLocker's community page has a lot of information around this, which is very helpful. Not only that, the Cyber Hero support that ThreatLocker provides gives us insights and best practices, helping us achieve that solution and guiding us to the right platform. The impact of Ringfencing on controlling the behavior of approved applications has been a big winner for us because it is something that many other platforms do not provide as a functionality. Having that allowed us to identify what applications talk to each other, which is something that many other platforms do not do. The network control feature impacts my ability to manage network traffic across my endpoints and servers. We have not used this widely across all our partners, but wherever required, we use it. It has been an easy solution for those customers to get that control implemented. The elevation feature's role in facilitating just-in-time administrative access for approved applications shows that elevation control helps in many use cases involving remote control platforms, door usage, and security system platforms that require local admins. There are many solutions that provide this functionality, but the licensing cost seems to be expensive, and it also adds another solution into the mix. Rather than doing that, we try to use ThreatLocker Zero Trust Endpoint Protection Platform to achieve that control. Regarding the storage control feature, I have used it. The primary function is USB blocking, which is very widely adopted, and also just locking down and allowing certain users to access certain file locations helps us there. When it comes to enforcing policy-driven access over various storage devices, it depends on the business risk adapted by the companies that we support, but generally the use case is USB and external storage devices where companies know that is a risk, but they do not have appropriate solutions. There are EDR platforms that claim to do this, but ThreatLocker Zero Trust Endpoint Protection Platform does it at an advanced level. My assessment of the efficiency of the real-time threat intelligence and category controls employed by Web Control in blocking malicious and non-compliant sites leads me to think that Web Control is another functionality within ThreatLocker Zero Trust Endpoint Protection Platform that is an add-on on top of the current set. That is another solution that we use based on what is required for the company, but again, that is not widely adapted yet for our partners.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use Cortex XDR by Palo Alto Networks for its ability to detect based on behavior rather than simple virus scan to prevent malicious activities."
"There are a lot of lead solutions in this space, however, Palo Alto is number one."
"We use it for malicious connections from malicious websites, to identify payloads that might be inside the traffic, to identify malicious processes or bugs that are running on the network, and any activities that tend to lead to data infiltration."
"The tool is designed to scale for large enterprises and handle large volumes of data."
"Cortex XDR's most valuable feature is its intelligence-based dashboards."
"I don't have to do much monitoring with it; I don't have to have anybody manually looking at this, it gives us reports, and it lets us know if something needs to be addressed, and we can easily address it."
"From the Palo Alto side, whatever they buy, they integrate that really well into their integration suite, and that makes a massive difference."
"It's very stable. I've never experienced downtime for the ASM console or ASM core."
"The product works pretty well; it does a good job catching viruses, and while we haven't had a chance to test against any kind of ransomware attack, I know it works great and I'm not worried about its capabilities in that respect."
"The solution is very quick at easily changing the levels of protection for each computer and the server."
"Has good RAM capacity for the power I need"
"It does a good job of protecting us."
"The most functional item that we use is the process to turn off the false flags that it causes."
"The solution does a good job of blocking whatever it thinks needs to be blocked and it doesn't require a lot of performance from the computer."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"While it can be frustrating at times, we appreciate the low-level security provided by the application whitelist."
"The biggest one that we focus on is the application control with ringfencing. That combination is very beneficial."
"The application whitelisting feature allows us to block and manage approved applications effectively. It ensures that no one can install an application on our systems unless it is approved by me, which is very efficient."
"My impression of the allowlisting feature in ThreatLocker Zero Trust Endpoint Protection Platform for managing which software, scripts, and libraries run on my devices is that it is awesome."
"ThreatLocker Zero Trust Endpoint Protection Platform benefits my company by allowing us to be preventative instead of being retroactive or reactive."
"We found that we did not need to pay for two of the same products when we could have an all-in-one solution using ThreatLocker."
"Feature-wise, the learning mode and the fact that it's blocking everything are the most valuable. I don't see why more companies don't use the type of product."
"The particular features that stand out for me are the easy management of policies, the speed of threat detection, and the fast allow listing compared to other tools."
 

Cons

"The playbooks could be improved to include more functionalities or actions."
"On the pricing aspect, Cortex XDR by Palo Alto Networks needs to have a more reasonable rate, particularly for customers in Sri Lanka and Asian countries."
"The GUI could be improved."
"Enhancing UI simplicity and playbook flexibility are areas that could benefit from more low-code automation options for smoother integrations."
"The downsides of Cortex XDR by Palo Alto Networks are that in many incidents, when I enter the causality chain, there are numerous logs."
"Cortex XDR should have a lightweight agent, and the agent size should not be heavy."
"The solution needs better reports. I think they should let the customer go in and customize the reports."
"Based on our experience so far, its implementation is quite complex."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"CylancePROTECT's dashboard could be more user-friendly."
"There are a lot of false positives and it takes up a lot of time."
"The solution should implement AI in the product."
"For advanced security, I wouldn't."
"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."
"The support could be quicker. There are times when there is a delay in getting a response. This is problematic when immediate attention is needed."
"I think ThreatLocker Zero Trust Endpoint Protection Platform can be improved with an identity and multi-factor authentication module so that it can help manage situations when you elevate a command prompt to run as an administrator by incorporating its own MFA into that process."
"If I have to say what they can improve, one area would be making policy tuning and onboarding simpler for large enterprise environments."
"Sometimes it does block new things we try to run, but once we get them approved, it works perfectly and successfully blocks the things we want to be hindered."
"I have not seen a return on investment yet, but there is a small amount of time saved because of fewer dashboards."
"In my opinion, it is a love-hate relationship with ThreatLocker Zero Trust Endpoint Protection Platform; everybody hates it because it causes so much need for user input to request to allow applications, but it is a necessary evil because security is paramount and it is the most important feature of ThreatLocker Zero Trust Endpoint Protection Platform."
"Some reporting areas need improvement. We need to generate more reports."
"The biggest thing I would like to see improved in ThreatLocker Zero Trust Endpoint Protection Platform is reporting."
 

Pricing and Cost Advice

"The cost depends on your chosen license type, like Pro or other licenses."
"Cortex XDR’s pricing is very reasonable."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"I am using the Community edition."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"This is an expensive solution."
"This is an expensive solution."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"I think that the price we are paying is good for what it is."
"The product cost is about $5, per user, per month."
"It's not so heavily priced; rather, it's average and decent."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"The tool is not that expensive."
"Others say ThreatLocker is too expensive, and I tell them they're dreaming. It's well-priced for what it does."
"I do not know about the licensing and price as it comes bundled from our MSP. However, it seems fairly reasonable for us, which is why we chose it."
"The pricing is fair and there is no hard sell."
"Its price is fair. They have added some additional things to it beyond allowlisting. They are up-charging for them, but in terms of the value we get and the way it impacts us, we get a bang for our buck with ThreatLocker than a lot of our other security tools."
"We have not had any real issues with the pricing. As they have added more features, due to the way our contracts are structured with our customers, we have had to hold off on adopting the new features because they do add costs."
"The pricing is reasonable and normal. I do not have any problems with the cost."
"The pricing works fine for me. It's very reasonably priced."
"We have encountered a few challenges regarding pricing, contract renewals, and additions. As we explored adding features like Cyber Hero, it proved to be an increased expense for our clients. This was primarily a mistake on our part due to how we initially priced it to clients."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
8%
Financial Services Firm
6%
Manufacturing Company
13%
Financial Services Firm
12%
Computer Software Company
9%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business73
Midsize Enterprise21
Large Enterprise23
 

Questions from the Community

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What is your experience regarding pricing and costs for ThreatLocker Allowlisting?
My experience with pricing, setup cost, and licensing with ThreatLocker Zero Trust Platform is that it is owned by my...
What needs improvement with ThreatLocker Allowlisting?
I believe ThreatLocker Zero Trust Platform's marketing strategy has to be changed because only fewer organizations, s...
What is your primary use case for ThreatLocker Allowlisting?
My main use case for ThreatLocker Zero Trust Platform is that it helps to prevent somebody from accessing scripts. It...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
Protect, Allowlisting, Network Control, Ringfencing
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. ThreatLocker Zero Trust Platform and other solutions. Updated: November 2026.
920,939 professionals have used our research since 2012.