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ThreatLocker Zero Trust Platform pros and cons

Vendor: ThreatLocker
4.6 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

ThreatLocker Zero Trust Platform is appreciated for its application whitelisting feature, providing granular control over software execution.
The platform's zero trust factor is valuable, blocking unauthorized access and eliminating potential threats.
ThreatLocker offers excellent customer service and technical support, often praised as phenomenal.
The platform has significantly reduced operational costs by consolidating other security tools and improving efficiency.
Users highlight the benefits of features like elevation control and ringfencing to secure applications while minimizing attack surfaces.

CONS

ThreatLocker Zero Trust Platform could offer more flexible training options like online or offline classes after hours and consider starting a podcast to discuss frequent issues.
There is a need for improvement in the visibility of support tickets within ThreatLocker ticketing system for better management.
There is room for improvement in integrating ThreatLocker Zero Trust Platform with PSA systems for more seamless approvals.
Enhancements in ThreatLocker Zero Trust Platform include adding a column in the audit page with VirusTotal scores for each file and considering an antivirus feature or 24-hour log monitoring.
ThreatLocker Zero Trust Platform should work towards offering a mobile version as many clients operate from their phones.
 

ThreatLocker Zero Trust Platform Pros review quotes

Santo Joy - PeerSpot reviewer
Head Of Cyber Security at a outsourcing company with 201-500 employees
Mar 5, 2026
ThreatLocker Zero Trust Endpoint Protection Platform has absolutely helped my company save on operational costs and expenses.
Matthew Keyes - PeerSpot reviewer
System Administrator at Gwynedd Mercy University
Mar 12, 2026
ThreatLocker Zero Trust Endpoint Protection Platform has absolutely saved us money, and I sleep better at night because of it, as we have the MDR package as well and just knowing someone is watching those endpoints at 3:00 a.m. is a lifesaver that you cannot put a dollar figure on.
CP
Director Of Operations at Spirit Technologies
Mar 4, 2026
ThreatLocker Zero Trust Endpoint Protection Platform has helped our company save on operational costs and expenses significantly.
Learn what your peers think about ThreatLocker Zero Trust Platform. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
907,731 professionals have used our research since 2012.
reviewer2807109 - PeerSpot reviewer
Chief Information Officer at a legal firm with 201-500 employees
Mar 4, 2026
I would evaluate the customer service and technical support from ThreatLocker as phenomenal; it's white glove service, better than any other security product we've owned.
Thomas Morris - PeerSpot reviewer
Technical Support Engineer at CMIT Solutions of Central Orlando
Mar 4, 2026
The customer service and technical support of ThreatLocker Zero Trust Endpoint Protection Platform are phenomenal, top-notch and top drawer, always willing to help and showing exactly where we need to look to ensure we can have the tools we need for the next time, reducing the need to call into support.
Draper Donley - PeerSpot reviewer
Chief Revenue Officer at Cyber Solutions
Mar 4, 2026
Being able to move off of that and utilize ThreatLocker Zero Trust Endpoint Protection Platform for our PAM as well has brought our costs down by about thirty percent, ultimately allowing us to reap more of the benefits of the enterprise value.
Michael_Wagner - PeerSpot reviewer
Lead Security Team at Aurora Computer Technology, Inc.
Mar 10, 2026
For companies that are considering ThreatLocker Zero Trust Endpoint Protection Platform, my advice would be to go for it, as it truly changes how you secure your clients and offers more opportunities to provide services to clients that were not feasible before.
JA
Cloud Administrator at Buckeye Power Sales
Mar 4, 2026
ThreatLocker Zero Trust Endpoint Protection Platform has helped my company save on operational costs or expenses by freeing up a lot of time on the IT side of the team.
Lee Houghton - PeerSpot reviewer
Technical Manager, Infrastructure at a healthcare company with 5,001-10,000 employees
Mar 5, 2026
The benefits of using ThreatLocker Zero Trust Endpoint Protection Platform for my company include removing previous tools that we did not prefer, replacing them with this solution, and enjoying a significantly better user experience.
Bryan Watson - PeerSpot reviewer
Manager, Corporate Information Technology at Nexen Group, Inc.
Mar 4, 2026
ThreatLocker Zero Trust Endpoint Protection Platform has helped my company save on operational costs and expenses.
 

ThreatLocker Zero Trust Platform Cons review quotes

Santo Joy - PeerSpot reviewer
Head Of Cyber Security at a outsourcing company with 201-500 employees
Mar 5, 2026
When it comes to how the solution can be improved, I think app stores, like the web extension in the app stores within the Windows platform, would help rather than rolling it out manually.
Matthew Keyes - PeerSpot reviewer
System Administrator at Gwynedd Mercy University
Mar 12, 2026
The only improvement I would suggest for ThreatLocker Zero Trust Endpoint Protection Platform is the ability to stop automatic processes when pushing out updates or applying new policies to your computers.
CP
Director Of Operations at Spirit Technologies
Mar 4, 2026
The biggest thing I would like to see improved in ThreatLocker Zero Trust Endpoint Protection Platform is reporting.
Learn what your peers think about ThreatLocker Zero Trust Platform. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
907,731 professionals have used our research since 2012.
reviewer2807109 - PeerSpot reviewer
Chief Information Officer at a legal firm with 201-500 employees
Mar 4, 2026
I think ThreatLocker Zero Trust Endpoint Protection Platform can be improved with an identity and multi-factor authentication module so that it can help manage situations when you elevate a command prompt to run as an administrator by incorporating its own MFA into that process.
Thomas Morris - PeerSpot reviewer
Technical Support Engineer at CMIT Solutions of Central Orlando
Mar 4, 2026
In my opinion, it is a love-hate relationship with ThreatLocker Zero Trust Endpoint Protection Platform; everybody hates it because it causes so much need for user input to request to allow applications, but it is a necessary evil because security is paramount and it is the most important feature of ThreatLocker Zero Trust Endpoint Protection Platform.
Draper Donley - PeerSpot reviewer
Chief Revenue Officer at Cyber Solutions
Mar 4, 2026
I would suggest further developing the Web Control aspect of ThreatLocker Zero Trust Endpoint Protection Platform and also having better compatibility with Apple devices and mobile devices.
Michael_Wagner - PeerSpot reviewer
Lead Security Team at Aurora Computer Technology, Inc.
Mar 10, 2026
Sometimes it does block new things we try to run, but once we get them approved, it works perfectly and successfully blocks the things we want to be hindered.
JA
Cloud Administrator at Buckeye Power Sales
Mar 4, 2026
I assess the efficiency of the real-time threat intelligence and category controls employed by Web Control in blocking malicious and non-compliant sites as fair. There are a few false positives.
Lee Houghton - PeerSpot reviewer
Technical Manager, Infrastructure at a healthcare company with 5,001-10,000 employees
Mar 5, 2026
My experience with the pricing, setup cost, and licensing is that it is expensive, but it is what you would expect because it is a comprehensive platform.
Bryan Watson - PeerSpot reviewer
Manager, Corporate Information Technology at Nexen Group, Inc.
Mar 4, 2026
From one to ten, I would rate the solution overall as a nine out of ten just because the initial setup was a little confusing.