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ThreatLocker Zero Trust Platform pros and cons

Vendor: ThreatLocker
4.6 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

ThreatLocker Zero Trust Platform offers phenomenal customer service and technical support, described as white glove service, enhancing the overall security product experience.
The platform consolidates security tools and helps eliminate unnecessary ones, resulting in significant cost savings and an improved user experience.
ThreatLocker Zero Trust Platform's application control, ringfencing, and elevation features are highly valued, providing comprehensive protection and preventing unauthorized software execution.
The platform's application whitelisting and zero trust principles greatly reduce ransomware incidents and enhance endpoint security.
ThreatLocker Zero Trust Platform is highly recommended for its ability to protect organizations while maintaining operational flexibility, providing substantial return on investment.

CONS

ThreatLocker Zero Trust Platform needs improvement in identity management and multi-factor authentication.
The platform could benefit from better compatibility with Apple and mobile devices.
ThreatLocker Zero Trust Platform's initial setup can be confusing.
Pricing and setup costs are perceived as expensive.
There are challenges with ThreatLocker Zero Trust Platform when managing domain controllers and network controls.
 

ThreatLocker Zero Trust Platform Pros review quotes

John Kistler - PeerSpot reviewer
Business Owner at J&B Technologies, Ltd.
Mar 1, 2023
Using ThreatLocker is effortless because I can access it from an app on my phone, so I can help clients after hours. My client had an issue while I was at dinner, and I didn't have a tech on the problem, but I could deal with it from my phone. I can see what the client is doing and approve or deny it. It helps me deliver better service to my clients when they need it.
ND
Help Desk Coordinator at a aerospace/defense firm with 201-500 employees
Mar 17, 2023
Feature-wise, the learning mode and the fact that it's blocking everything are the most valuable. I don't see why more companies don't use the type of product.
Marc Caruso - PeerSpot reviewer
CEO at TechFox, LLC
Sep 30, 2024
ThreatLocker Allowlisting has all of these features integrated into one console, making it effective.
Learn what your peers think about ThreatLocker Zero Trust Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,266 professionals have used our research since 2012.
James Gentry - PeerSpot reviewer
CEO at Atlantic Data Team
Mar 30, 2023
The great thing is that if you get a malicious email and you try to run something, ThreatLocker is not going to let it do anything. It is not going to let anything infect your network.
KJ
COO at OverDrive IT
Oct 11, 2023
The most valuable feature is selective elevation, which allows elevating an individual process to admin privilege without granting admin privilege to that user, which has been by far the most useful feature outside of the overall solution itself.
SP
CISO at Cyber Solutions
Oct 11, 2023
Application control, ring-fencing, and storage control are the most important features, followed closely by elevation.
Jaden Scatton - PeerSpot reviewer
Advanced IT Specialist at Robinson tech
Oct 18, 2023
The biggest improvement has been knowing that something unauthorized isn't going to get installed on anyone’s machines.
Chad Sizemore - PeerSpot reviewer
Managing Partner at ICS cyber management
Oct 18, 2023
Every single feature has been invaluable.
Roy Richardson - PeerSpot reviewer
Founder, Vice President, Chief Security Officer at Aurora InfoTech
Nov 28, 2023
We use ThreatLocker's Allowlisting to whitelist specific applications and prevent unauthorized software from running.
Kenny LeHew - PeerSpot reviewer
Network Tech at Iowa Solutions Inc
Nov 30, 2023
While it can be frustrating at times, we appreciate the low-level security provided by the application whitelist.
 

ThreatLocker Zero Trust Platform Cons review quotes

John Kistler - PeerSpot reviewer
Business Owner at J&B Technologies, Ltd.
Mar 1, 2023
ThreatLocker could offer more flexible training, like online or offline classes after hours. The fact that they even provide weekly training makes it seem silly to suggest, but some people can't do it during the day, so they want to train after work. They could also start a podcast about issues they see frequently and what requires attention. A podcast would be helpful to keep us all apprised about what's going on and/or offline training for those people who can't train during the week.
ND
Help Desk Coordinator at a aerospace/defense firm with 201-500 employees
Mar 17, 2023
If you have a thousand computers with ThreatLocker agents on them, when you approve or create a new policy saying that Adobe Reader that matches this hashtag and meets certain criteria is allowed to be installed, it applies at the top level or the organization level. It applies to every computer in the company. When you make that new policy and push it out and it goes out and updates all of the clients. Unfortunately, at this time, it does not look like they stagger the push-out.
Marc Caruso - PeerSpot reviewer
CEO at TechFox, LLC
Sep 30, 2024
We identified several areas that we would like to see improved.
Learn what your peers think about ThreatLocker Zero Trust Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,266 professionals have used our research since 2012.
James Gentry - PeerSpot reviewer
CEO at Atlantic Data Team
Mar 30, 2023
Something we have come up against a couple of times is that we have two clients that are software developers. They create software that doesn't have digital signatures and that's not easy to categorize or whitelist with ThreatLocker. We have to go in and make custom rules to allow them to do their work and to be protected from malicious threats.
KJ
COO at OverDrive IT
Oct 11, 2023
ThreatLocker Allowlisting needs to improve its user interface and overall workflow.
SP
CISO at Cyber Solutions
Oct 11, 2023
More visibility in the built-ins would be nice.
Jaden Scatton - PeerSpot reviewer
Advanced IT Specialist at Robinson tech
Oct 18, 2023
There are some times when applications get submitted, the hashes don't really line up.
Chad Sizemore - PeerSpot reviewer
Managing Partner at ICS cyber management
Oct 18, 2023
The reporting could be improved.
Roy Richardson - PeerSpot reviewer
Founder, Vice President, Chief Security Officer at Aurora InfoTech
Nov 28, 2023
From a reporting perspective, enhancing the ability to customize reports would be beneficial.
Kenny LeHew - PeerSpot reviewer
Network Tech at Iowa Solutions Inc
Nov 30, 2023
One area I see for improvement is in the visibility of support tickets within the ThreatLocker ticketing system.