Bitrix24 vs Microsoft Office SharePoint Server comparison

"The product is user-friendly."

"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."

"The data interpretation feature in Bitrix24 is good."

"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."

"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."

"Bitrix24's workflow is better than that of others. The user interface is also good."

"It's a very easy-to-use product."

"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."

"The most valuable feature is that it is very usable. I can navigate it, I can have a media call, I can have a call with my project team, so we can chat with every team kind of like WhatsApp. Any time there are projects or other things, we can chat in a secure way. It's automation-specific secure."

"The implementation and configuring of the resolution are very easy in the online version."

"Document management and records management features are the most valuable."

"The most valuable feature is the "Alert Me", which provides the ability to set an alert when content is either added or changed and that the alerts can be either real-time or aggregated for the day or the week."

"It is a decent tool for collaboration, especially if you are already using other Office products."

"The solution is pretty easy to use for the most part."

"It's a very robust product."

"The software is friendly to use for mixing data and analyzing it."

"The solution's open channel and contact center could be improved."

"There is a need for better integration with ERP solutions."

"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."

"We need full ERP integration to take all our processes in one platform."

"The stability could be improved."

"I would like to see improvements with Bitrix24's marketing automation."

"The support provided by Bitrix24 is an area with shortcomings that needs improvement."

"It would be great if colleagues could get alerts via email when they are assigned something."

"It is a bit restrictive to develop in the cloud version. A lot of features are in the cloud now, and you have to develop on the outside. As far as the platform and the programming side of things are concerned, it is moving more towards configuration management rather than programming. When we are doing solutions, we are basically just configuring it to make solutions happen rather than actually using the Visual Studio code and developing from scratch in the cloud. It is almost like creating an app. You have created an app for your phone, but the app doesn't really sit on your phone. It sits somewhere on a server, and the database sits on another server. The app is just pulling and pushing information. The whole development has changed. We used to install things directly on the server and then run the application from the server. Now, it is more of a modular architecture."

"The solution needs to enable better sharing capabilities between users and external users. Several users also have problems with linking their emails to their Microsoft account."

"The user interface needs improvement because there is a lot of stuff in there. I use five to eight navigation buttons. It should be more user-friendly. Frequently used menu items should be arranged in a proper way. That would be helpful."

"The solution needs to have more flexibility. The classic version had more flexibility, however, the modern version has many more limitations."

"The GUI is outdated."

"I think these tools do a pretty good job. There is only one area of improvement. Maybe Microsoft can invest a little bit more into the ease at which integration can be done with other third party applications."

"Workflows could be simplified."

"I would like to see the integration with Teams reinforced."

"The product's pricing is okay for me. It is not expensive."

"We were using the free version which was really limited in terms of functionality."

"The solution's pricing is quite average and not expensive."

"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."

"The pricing for this program is reasonable."

"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."

"Bitrix24 used to be cheaper, but now it's getting expensive."

"It can be expensive for on-premises deployments, especially when you have to support SQL Server as your backend database. That's where the cost comes into play. SQL Server has its own licensing, which Microsoft keeps on changing. Therefore, it can become costly. In the earlier versions of SharePoint, version 2007 or 2010, they had an express version where the SQL Server licensing was free. It wasn't like a full-blown SharePoint. It was only a slimmed-down version. It used to be whatever your hardware costs. You would install the free software and work with it, but you were very limited in what you could do in SharePoint. If you wanted the SharePoint Enterprise Server with all the bells and whistles, then you had to pay more to get the SQL Server license based on the number of users or servers. The subscription model is different for cloud deployments. Licensing is per user and per month. The cost also depends on the storage required. If you have a lot of sites or documents, then you need to expand it based on your needs."

"Pricing plans may be flexible depending on volume usage and your corporate relationship with Microsoft."

"There are some aggressive discounts offered by Microsoft for organizations that are not for profit, which we are, and it makes it quite attractive to consider."

"One of the reasons why we don't recommend the cloud version of SharePoint is the cost. With the on premise version, you pay for the license once. For the cloud version, there is a recurring fee. It is very expensive. They expect everyone to pay $20 or $30 per user per month."