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Bitrix24 vs Microsoft Office SharePoint Server comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitrix24
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
CRM (22nd), Project Management Software (17th), Enterprise Social Software (13th)
Microsoft Office SharePoint...
Average Rating
7.8
Reviews Sentiment
4.2
Number of Reviews
37
Ranking in other categories
Content Collaboration Platforms (3rd)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Bitrix24 is designed for CRM and holds a mindshare of 1.3%, down 1.9% compared to last year.
Microsoft Office SharePoint Server, on the other hand, focuses on Content Collaboration Platforms, holds 5.2% mindshare, down 10.5% since last year.
CRM Market Share Distribution
ProductMarket Share (%)
Bitrix241.3%
Microsoft Dynamics CRM4.5%
SAP CRM4.1%
Other90.1%
CRM
Content Collaboration Platforms Market Share Distribution
ProductMarket Share (%)
Microsoft Office SharePoint Server5.2%
Dropbox Business - Enterprise10.1%
Microsoft OneDrive for Business9.4%
Other75.3%
Content Collaboration Platforms
 

Featured Reviews

Abasiakama Bassey - PeerSpot reviewer
A project management tool that offers great scalability and stability
The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.
Jocelyn Sookahet - PeerSpot reviewer
Sharing information improves collaboration but search capability needs enhancement
Searching information internally in Microsoft Office SharePoint Server could be better because when we get a lot of information, it is difficult to find. There are other things that could be better, though I don't know specifically what besides search. Search is the main problem, but it could be better if we used software used by other people. Sometimes we have customers who don't use it, and that creates problems.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Bitrix24's workflow is better than that of others. The user interface is also good."
"It is easy to use and very stable."
"Collaboration and CRM are the most valuable features of Bitrix24."
"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"The most valuable features are data entry, the pipeline view with filters, and the automation capabilities."
"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."
"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"The technical support was intuitive and had good documentation."
"The features for low-code and no-code capabilities in Microsoft Office SharePoint Server are among the best, which are very user-friendly and not seen in any other cloud services, such as S3 from AWS and blob storage from Azure."
"The solution's most valuable aspects are its collaboration capabilities, its communications site and the innovation within the product itself."
"The level of stability is good."
"The solution is scalable. You can do both horizontal and vertical scaling."
"The most valuable features for us are their document management list and hybrid forms. and We also use third party ad-dons to achieve workflows and other recent apps."
"It's a very robust product."
"The most valuable feature is that it is very usable. I can navigate it, I can have a media call, I can have a call with my project team, so we can chat with every team kind of like WhatsApp. Any time there are projects or other things, we can chat in a secure way. It's automation-specific secure."
"It is a decent tool for collaboration, especially if you are already using other Office products."
 

Cons

"There are some bugs in the mobile system."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
"The solution’s performance could be made faster."
"The solution's open channel and contact center could be improved."
"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."
"It would be great if colleagues could get alerts via email when they are assigned something."
"The support provided by Bitrix24 is an area with shortcomings that needs improvement."
"We need full ERP integration to take all our processes in one platform."
"Searching information internally in Microsoft Office SharePoint Server could be better because when we get a lot of information, it is difficult to find."
"Workflows could be simplified."
"It is a bit restrictive to develop in the cloud version. A lot of features are in the cloud now, and you have to develop on the outside. As far as the platform and the programming side of things are concerned, it is moving more towards configuration management rather than programming. When we are doing solutions, we are basically just configuring it to make solutions happen rather than actually using the Visual Studio code and developing from scratch in the cloud. It is almost like creating an app. You have created an app for your phone, but the app doesn't really sit on your phone. It sits somewhere on a server, and the database sits on another server. The app is just pulling and pushing information. The whole development has changed. We used to install things directly on the server and then run the application from the server. Now, it is more of a modular architecture."
"Many of our customers would like to see an OCR feature, so it would be very good to have this in a future release."
"The ability to preview files in different formats should be expanded to include formats such as embedded postscript (EPS), AutoCAD, and Adobe Acrobat PDF."
"Technical support could be improved. They are not fast enough, especially when we'll go deeper in the product itself. More complex issues make it very tough to find someone that can help you."
"Making it more intuitive could help teams adopt it faster and use it more effectively by being more user-friendly."
"The document management features of Microsoft Office SharePoint Server are not very good compared to OneDrive."
 

Pricing and Cost Advice

"Bitrix24 used to be cheaper, but now it's getting expensive."
"Price-wise, it is a very cheap solution."
"The solution's pricing is quite average and not expensive."
"We were using the free version which was really limited in terms of functionality."
"Licenses are cheap compared to other solutions."
"The pricing for this program is reasonable."
"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."
"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."
"Pricing plans may be flexible depending on volume usage and your corporate relationship with Microsoft."
"It can be expensive for on-premises deployments, especially when you have to support SQL Server as your backend database. That's where the cost comes into play. SQL Server has its own licensing, which Microsoft keeps on changing. Therefore, it can become costly. In the earlier versions of SharePoint, version 2007 or 2010, they had an express version where the SQL Server licensing was free. It wasn't like a full-blown SharePoint. It was only a slimmed-down version. It used to be whatever your hardware costs. You would install the free software and work with it, but you were very limited in what you could do in SharePoint. If you wanted the SharePoint Enterprise Server with all the bells and whistles, then you had to pay more to get the SQL Server license based on the number of users or servers. The subscription model is different for cloud deployments. Licensing is per user and per month. The cost also depends on the storage required. If you have a lot of sites or documents, then you need to expand it based on your needs."
"One of the reasons why we don't recommend the cloud version of SharePoint is the cost. With the on premise version, you pay for the license once. For the cloud version, there is a recurring fee. It is very expensive. They expect everyone to pay $20 or $30 per user per month."
"There are some aggressive discounts offered by Microsoft for organizations that are not for profit, which we are, and it makes it quite attractive to consider."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Comms Service Provider
11%
Retailer
9%
Construction Company
6%
Computer Software Company
12%
Manufacturing Company
10%
Comms Service Provider
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise12
Large Enterprise15
 

Questions from the Community

What do you like most about Bitrix24?
We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.
What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
What needs improvement with Microsoft Office SharePoint Server?
Accountability is one benefit of Microsoft Office SharePoint Server. We can all see the document live and see it being changed. We can review it as soon as they're done and make the changes, make t...
What is your primary use case for Microsoft Office SharePoint Server?
We used Microsoft Office SharePoint Server fairly early on at Clemson for our project management and documentation. We used it for tracking documents and managing project-related materials.
 

Also Known As

No data available
Office SharePoint Server, MS Office SharePoint Server
 

Overview

 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
Del Monte Foods, Unicredit Leasing, Dudley Metropolitan Borough Council, Nokia Czech Republic, Perkins Eastman, JLL, ICA, óxito Software, Dorset Software, PKP Cargo, Arcapita Bank B.S.C., AVE CZ, Chesapeake Energy
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867,445 professionals have used our research since 2012.