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Bitrix24 vs Microsoft Office SharePoint Server comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitrix24
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
CRM (20th), Project Management Software (16th), Enterprise Social Software (13th)
Microsoft Office SharePoint...
Average Rating
7.8
Reviews Sentiment
4.2
Number of Reviews
38
Ranking in other categories
Content Collaboration Platforms (3rd)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Bitrix24 is designed for CRM and holds a mindshare of 1.3%, down 1.9% compared to last year.
Microsoft Office SharePoint Server, on the other hand, focuses on Content Collaboration Platforms, holds 4.7% mindshare, down 10.6% since last year.
CRM Market Share Distribution
ProductMarket Share (%)
Bitrix241.3%
Microsoft Dynamics CRM4.4%
SAP CRM3.9%
Other90.4%
CRM
Content Collaboration Platforms Market Share Distribution
ProductMarket Share (%)
Microsoft Office SharePoint Server4.7%
Dropbox Business - Enterprise10.1%
Google Workspace9.8%
Other75.4%
Content Collaboration Platforms
 

Featured Reviews

Miguel Molano - PeerSpot reviewer
Efficient contact management with enhanced automation and good reliability
We use Bitrix24 to store contact leads and opportunities. For opportunities, we manage the entire business case from early stages until it is won or lost. Additionally, we use many automations, particularly email automations The CRM enables us to manage our job efficiently, offering…
Daniel Giacomelli - PeerSpot reviewer
Has transformed how I manage documents through metadata and automation while enabling structured collaboration
Microsoft should restore some functionalities from older versions of Microsoft Office SharePoint Server 2003 and 2010. Specifically, bringing back something similar to SharePoint Designer would be beneficial. SharePoint Designer was both advantageous and challenging - developers found it limiting and preferred Visual Studio, while non-developers struggled to use it effectively. A new tool for configuring webpage design and development for content pages would be valuable. The current system is too basic. While integration of filtered lists and libraries is possible, it requires knowledge of Python or jQuery. A WYSIWYG editor would be preferable to requiring programming knowledge or Visual Studio.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Collaboration and CRM are the most valuable features of Bitrix24."
"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"The technical support was intuitive and had good documentation."
"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."
"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"Bitrix24 is a user-friendly solution that is easy to use."
"The product is user-friendly."
"Offers, a free version."
"It is a decent tool for collaboration, especially if you are already using other Office products."
"This solution has provided us with a collaborative workspace to allow everyone to work together and be on the same page."
"What I appreciate most about Microsoft Office SharePoint Server is how it centralizes information and collaboration in one place."
"The most valuable aspect of the solution is the fact that it doesn't require coding. You just need to configure it. You don't need to code before getting something running. It makes it very fast."
"The collaboration, the ability for multiple users to work on a single document."
"The most valuable feature of this solution is the Communication Site."
"The solution's most valuable aspects are its collaboration capabilities, its communications site and the innovation within the product itself."
"The support from Microsoft is very quick and they are very proactive."
 

Cons

"There are some bugs in the mobile system."
"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."
"The solution’s performance could be made faster."
"The support provided by Bitrix24 is an area with shortcomings that needs improvement."
"Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much."
"The client interface is not very user-friendly."
"We need full ERP integration to take all our processes in one platform."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"Sharepoint doesn't integrate well with Oracle, and we use a lot of Oracle products at our company. Therefore, it makes more sense for us to go to Oracle instead of continuing to use Sharepoint."
"The solution is like a CRM, so the initial setup is complex. It takes a few days to deploy the solution and the length of time depends on how large the company's topology is and what the client's demands are."
"Regarding the setup for Microsoft Office SharePoint Server, I have to rate it lower, maybe a seven out of 10, as it is a little bit more complex and not so easy to use in some use cases."
"I would like to see more Agile techniques and seamless integration with other applications."
"Many of our customers would like to see an OCR feature, so it would be very good to have this in a future release."
"The product is behind in development and lacks some features."
"The GUI is outdated."
"Searching information internally in Microsoft Office SharePoint Server could be better because when we get a lot of information, it is difficult to find."
 

Pricing and Cost Advice

"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."
"The pricing for this program is reasonable."
"The solution's pricing is quite average and not expensive."
"The cost is $2,500, which will be spread out over 18 to 24 months."
"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."
"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."
"Licenses are cheap compared to other solutions."
"The product's pricing is okay for me. It is not expensive."
"It can be expensive for on-premises deployments, especially when you have to support SQL Server as your backend database. That's where the cost comes into play. SQL Server has its own licensing, which Microsoft keeps on changing. Therefore, it can become costly. In the earlier versions of SharePoint, version 2007 or 2010, they had an express version where the SQL Server licensing was free. It wasn't like a full-blown SharePoint. It was only a slimmed-down version. It used to be whatever your hardware costs. You would install the free software and work with it, but you were very limited in what you could do in SharePoint. If you wanted the SharePoint Enterprise Server with all the bells and whistles, then you had to pay more to get the SQL Server license based on the number of users or servers. The subscription model is different for cloud deployments. Licensing is per user and per month. The cost also depends on the storage required. If you have a lot of sites or documents, then you need to expand it based on your needs."
"There are some aggressive discounts offered by Microsoft for organizations that are not for profit, which we are, and it makes it quite attractive to consider."
"Pricing plans may be flexible depending on volume usage and your corporate relationship with Microsoft."
"One of the reasons why we don't recommend the cloud version of SharePoint is the cost. With the on premise version, you pay for the license once. For the cloud version, there is a recurring fee. It is very expensive. They expect everyone to pay $20 or $30 per user per month."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Comms Service Provider
11%
Retailer
10%
Construction Company
6%
Computer Software Company
12%
Comms Service Provider
11%
Manufacturing Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise13
Large Enterprise15
 

Questions from the Community

What do you like most about Bitrix24?
We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.
What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
What needs improvement with Microsoft Office SharePoint Server?
There are areas that could be improved with Microsoft Office SharePoint Server. My company has more than 5,000 collaborators. The question of how Microsoft Office SharePoint Server can be a better ...
What is your primary use case for Microsoft Office SharePoint Server?
The regular use cases with Microsoft Office SharePoint Server are to share files and to plug them into websites in collaboration features from Office 365. The advanced search functionality is accep...
 

Also Known As

No data available
Office SharePoint Server, MS Office SharePoint Server
 

Overview

 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
Del Monte Foods, Unicredit Leasing, Dudley Metropolitan Borough Council, Nokia Czech Republic, Perkins Eastman, JLL, ICA, óxito Software, Dorset Software, PKP Cargo, Arcapita Bank B.S.C., AVE CZ, Chesapeake Energy
Find out what your peers are saying about Microsoft, Salesforce, SAP and others in CRM. Updated: September 2025.
870,697 professionals have used our research since 2012.