Bitdefender GravityZone Extended Detection and Response (XDR) vs Symantec Endpoint Detection and Response comparison

Bitdefender and Broadcom are both solutions in the Endpoint Detection and Response (EDR) category. Bitdefender is ranked #29 with an average rating of 8.8, while Broadcom is ranked #48 with an average rating of 7.0. Bitdefender holds a 0.7% mindshare in EDR, compared to Broadcom’s 0.7% mindshare. Additionally, 85% of Bitdefender users are willing to recommend the solution, compared to 86% of Broadcom users who would recommend it.

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Executive SummaryUpdated on Sep 9, 2024

Symantec Endpoint Detection and Response and Bitdefender GravityZone XDR are two leading security solutions in the market. User reviews suggest that while Symantec offers robust threat detection, Bitdefender provides superior overall protection due to its comprehensive features and user satisfaction.

Features: Symantec Endpoint Detection and Response is valued for its strong detection capabilities, integration with other Symantec products, and reliable threat analysis. Bitdefender GravityZone XDR is noted for its advanced threat intelligence, automated response capabilities, and user-friendly design. Bitdefender appears to lead in overall feature satisfaction, particularly due to its automated and advanced threat responses.

Room for Improvement: Symantec Endpoint Detection and Response users indicate a need for better performance speed, simpler deployment processes, and enhanced user interface. Bitdefender GravityZone XDR users suggest improvements in reporting functionalities, enhanced support for custom security policies, and more detailed analytics. Symantec's key area for improvement is performance and ease of use, whereas Bitdefender’s primary concern is in enhancing detailed reporting and policy support.

Ease of Deployment and Customer Service: Symantec’s deployment is often described as complex and time-consuming, but its customer service is responsive. Bitdefender's deployment is generally perceived as straightforward with helpful documentation, and it receives positive feedback for its proactive customer support. Bitdefender leads in user satisfaction regarding both deployment ease and customer service quality.

Pricing and ROI: Symantec Endpoint Detection and Response has a relatively higher setup cost but promises valuable ROI through its extensive detection capabilities. Bitdefender GravityZone XDR offers competitive pricing with significant ROI as users feel the features justify the cost. Bitdefender tends to be favored for offering better value for money.

To learn more, read our detailed Bitdefender GravityZone Extended Detection and Response (XDR) vs. Symantec Endpoint Detection and Response Report (Updated: February 2026).

Buyer's Guide

Bitdefender GravityZone Extended Detection and Response (XDR) vs. Symantec Endpoint Detection and Response

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Mindshare comparison

As of March 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 4.0% compared to the previous year. The mindshare of Bitdefender GravityZone Extended Detection and Response (XDR) is 0.7%, up from 0.3% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR) Mindshare Distribution
Product	Mindshare (%)
Cortex XDR by Palo Alto Networks	3.4%
Bitdefender GravityZone Extended Detection and Response (XDR)	0.7%
Symantec Endpoint Detection and Response	0.7%
Other	95.2%

Endpoint Detection and Response (EDR)

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

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reviewer2165952

Company Advisor

Automated protection has reduced our management time and keeps all client environments consistently secure

Reporting in Bitdefender GravityZone Extended Detection and Response (XDR) could be improved. It has some reporting in it, but it's a little cumbersome to work with, so the reporting that is there could be improved. The analytics dashboards of Bitdefender GravityZone Extended Detection and Response (XDR) are quite useful, and they are nice in that we can see an overview very quickly and drill down into specific issues or specific clients. The dashboards are quite good, though it would be nice if we had the same with automated reports. It would be much more useful for us to have that via email or having a report. The only downside that we find is that the product is a little bit slow.

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YusufAhmed

Information Security Specialist at IHV-Nigeria

Easy to use and competitively priced

Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution's stability is generally good."

"The most valuable feature is that you can select remote access of any machine for sandboxing."

"The management capabilities, allow an IT organization to get quite a good picture of attempted cyber attacks."

"This software helps us understand any issues that may arise when someone is not at work."

"It blocks malicious files. It prevents attacks. It doesn't require many updates, it's a very light application."

"The stability of the solution is very good. We have about 100 users on it right now, and we use it twice a week."

"Stability is one of the features we like the most."

"There has been a significant reduction of approximately 70% to 80% in our internal MTTR and MTTD metrics, now around five to eight minutes whereas previously it was hours, which has helped tremendously."

More Cortex XDR by Palo Alto Networks pros

"The solution has best-in-breed technology and scores very highly on efficacy rates."

"I find Bitdefender GravityZone Ultra Plus to be a pretty good solution for the mid-level market, specifically for organizations with up to two hundred fifty users. I like that it is an averagely priced solution. It also has a straightforward installation that can be completed within three to five minutes. Its technical support is also good enough."

"The quarantine computer functionality is very good for me."

"The threat detection rates are exceptionally good, better than most of the competition."

"The best thing about Bitdefender is that it has got top-notch features and it is not tied to specific countries like some other antivirus tools."

"Bitdefender GravityZone Ultra Plus is highly stable."

"We moved from Sophos antivirus to Bitdefender GravityZone Extended Detection and Response (XDR), and ever since then, we've been very happy with the product."

"The product is easy to use."

More Bitdefender GravityZone Extended Detection and Response (XDR) pros

"It is very simple to use."

"I have had absolutely no problem with using this solution, it really works well."

"The solution has great blocking features."

"The solution does all that we expect it to do."

"The solution is stable."

"The solution is scalable."

"In Symantec, we have found that the most important feature is Application and Device Control."

"In Symantec Endpoint Detection and Response, the most valuable features are threat hunting and that customers can gather logs from multiple computers and servers in one place."

More Symantec Endpoint Detection and Response pros

Cons

"Cortex XDR could improve its sales support team, including better commission structures and referral programs."

"In reporting they should have a customizable dashboard due to the fact that C-level people don't like reporting to the IT department. They prefer to have a real-time dashboard. That kind of dashboard needs to have various customizations."

"It tends to do 99.9% of things. The only thing I'd like is single sign-on authentication into their cloud platform so that my users can be properly authenticated against it."

"There is a severe gap in functionality between Windows, Linux, and Mac versions. For example all folder restriction settings are Windows only. Traps 5.0+ does not have SAML / LDAP integration."

"It would be good to have a better way to search for a file within the UI."

"The server sometimes stops continuously to check things so it would be helpful to receive access updates or technical reasons."

"It automatically detects security issues. It should be able to protect our network devices while operating autonomously."

"The solution should add unwanted malicious hash values to a block list so that whenever the action is triggered, it will automatically prevent the malicious content."

More Cortex XDR by Palo Alto Networks cons

"The solution must improve its management features."

"Some customers would like additional features that aren't available through the current GravityZone platform."

"Some customers would like additional features that aren't available through the current GravityZone platform. Some feedback has been about the deletion of other software not going smoothly during the installation of Bitdefender, particularly the removal of previous software like Sophos."

"The solution seems to be pretty amateur for an EDR solution, and it should be more in sync in terms of features, with solutions such as FireEye and SentinelOne."

"Reporting in Bitdefender GravityZone Extended Detection and Response (XDR) could be improved."

"Detection and response is a disadvantage that could be improved."

"Adding a feature like Data Loss Prevention would be beneficial."

"I would like automatic issue fixing for users without needing to physically open the PC. I'd prefer updates and fixes from the cloud to avoid headaches and save time."

"One potential area for improvement in Symantec EDR is the reporting engine."

"Symantec Endpoint Detection and Response could improve the reporting. It is very difficult to create reports from the user interface."

"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."

"The solution needs to provide better integration."

"They need to improve their cloud presence."

"The solution can always be more stable and more secure."

"That's why I wouldn't recommend it for other systems. It works only with SAP clients. That's why I'm giving it a six. It would get higher if it worked on all networks without the help of SAP."

"The network forensics feature could be improved."

More Symantec Endpoint Detection and Response cons

Pricing and Cost Advice

"Cortex XDR's pricing is ok."

"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."

"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."

"The pricing is a little bit on the expensive side."

"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."

"Its pricing is kind of in line with its competitors and everybody else out there."

"Cortex XDR by Palo Alto Networks is an expensive solution."

"I feel it is fairly priced."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"Bitdefender GravityZone Ultra Plus is pretty average, meaning it's not cheaper, but it's pretty good. It has average pricing."

"We have purchased licenses for the use of Bitdefender GravityZone Ultra Plus. The price of the solution is reasonable but could be better."

"The product is cheap."

"Of late, because of the Broadcom purchase, its price has been increasing."

"We are satisfied with the pricing."

"The price is okay, but it really depends on the customer's requirements."

"Symantec Endpoint Detection and Response is expensive."

"We have a yearly subscription, and the pricing is fair."

"The price is really high and it should be lower."

"We pay around $100,000 for 5000 licenses every year."

More Symantec Endpoint Detection and Response pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

10%

Financial Services Firm

Manufacturing Company

Comms Service Provider

14%

Computer Software Company

12%

University

Media Company

Comms Service Provider

Manufacturing Company

Financial Services Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	20
Large Enterprise	47

By reviewers
Company Size	Count
Small Business	6
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	7
Large Enterprise	9

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One

Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...

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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...

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How is Cortex XDR compared with Microsoft Defender?

Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...

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What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra Plus?

The pricing and licensing of Bitdefender GravityZone Extended Detection and Response (XDR) is reasonable. We moved fr...

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What needs improvement with Bitdefender GravityZone Ultra Plus?

Reporting in Bitdefender GravityZone Extended Detection and Response (XDR) could be improved. It has some reporting i...

See all answers

What is your primary use case for Bitdefender GravityZone Ultra Plus?

Our customers typically use Bitdefender GravityZone Extended Detection and Response (XDR) primarily as an antivirus s...

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What do you like most about Symantec Endpoint Detection and Response?

The security is good.

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What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?

I am not aware of the pricing details, as that falls under the management's responsibility.

See all answers

What needs improvement with Symantec Endpoint Detection and Response?

While the prices for technical issues in Symantec Endpoint Detection and Response are good, as a partner of Symantec,...

See all answers

Comparisons

Microsoft Defender for Endpoint vs Cortex XDR by Palo Alto Networks

Compared 9% of the time

SentinelOne Singularity Complete vs Cortex XDR by Palo Alto Networks

Compared 6% of the time

CrowdStrike Falcon vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Cortex XSIAM vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Symantec Endpoint Security vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

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Darktrace vs Bitdefender GravityZone Extended Detection and Response (XDR)

Compared 12% of the time

TrendAI Vision One vs Bitdefender GravityZone Extended Detection and Response (XDR)

Compared 8% of the time

Huntress Managed ITDR vs Bitdefender GravityZone Extended Detection and Response (XDR)

Compared 7% of the time

Wazuh vs Bitdefender GravityZone Extended Detection and Response (XDR)

Compared 6% of the time

Kaspersky Endpoint Detection and Response Expert vs Bitdefender GravityZone Extended Detection and Response (XDR)

Compared 5% of the time

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CrowdStrike Falcon vs Symantec Endpoint Detection and Response

Compared 8% of the time

Kaspersky Endpoint Detection and Response Expert vs Symantec Endpoint Detection and Response

Compared 8% of the time

Trellix Endpoint Security Platform vs Symantec Endpoint Detection and Response

Compared 7% of the time

Fortinet FortiEDR vs Symantec Endpoint Detection and Response

Compared 6% of the time

SentinelOne Singularity Complete vs Symantec Endpoint Detection and Response

Compared 6% of the time

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Product Reports

Buyer's Guide

Cortex XDR by Palo Alto Networks

March 2026

Download Cortex XDR by Palo Alto Networks product report

Buyer's Guide

Bitdefender GravityZone Extended Detection and Response (XDR)

March 2026

Bitdefender GravityZone Extended Detection and Response (XDR) report

Download Bitdefender GravityZone Extended Detection and Response (XDR) product report

Buyer's Guide

Symantec Endpoint Detection and Response

February 2026

Symantec Endpoint Detection and Response report

Download Symantec Endpoint Detection and Response product report

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

GravityZone Ultra Plus

No data available

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

Bitdefender GravityZone XDR enhances network security via advanced threat detection, offers centralized incident response, and comprehensive endpoint protection. Users value the user-friendly interface, robust analytics, and streamlined management, significantly boosting organizational efficiency and productivity.

Bitdefender

Symantec Endpoint Detection and Response (EDR) is a powerful security solution designed to help organizations proactively detect, investigate, and mitigate advanced threats across their endpoint environments. As part of Broadcom's cybersecurity portfolio, Symantec EDR provides comprehensive visibility into endpoint activities, enabling security teams to quickly identify and respond to threats that evade traditional defenses.

Symantec EDR leverages machine learning, behavioral analysis, and global threat intelligence from Symantec's vast network to detect sophisticated threats, including zero-day attacks, ransomware, and advanced persistent threats (APTs). This allows organizations to identify malicious activities early and respond swiftly to mitigate potential damage. The solution offers automated response options that enable security teams to contain and remediate threats quickly.

Symantec EDR provides detailed forensic capabilities, allowing security analysts to dive deep into endpoint data, investigate incidents thoroughly, and understand the scope and impact of attacks. Features such as timeline analysis, incident graphing, and the ability to isolate endpoints enhance investigative efforts and support effective remediation strategies.

With its centralized management console, Symantec EDR offers visibility across the entire endpoint environment, regardless of the operating systems or whether endpoints are on-premise or remote. Symantec EDR seamlessly integrates with other Symantec security solutions, enhancing its detection capabilities and enabling a unified approach to threat management. Its scalable architecture ensures that businesses of all sizes can benefit from its advanced security features without compromising performance.

Quickly discover and resolve threats with deep endpoint visibility and superior detection analytics, reducing mean time to remediation. Overcome cyber security skills shortages and streamline SOC operations with extensive automation and built-in integrations for sandboxing, SIEM, and orchestration.

Fortify security teams with the unmatched expertise and global scale of Symantec Managed Endpoint Detection and Response services.
Roll out Endpoint Detection and Response (EDR) across Windows, macOS, and Linux devices using Symantec Endpoint Protection (SEP)-integrated EDR or a dissolvable agent.

Broadcom

Sample Customers

CBI Health Group, University Honda, VakifBank

Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe

Information Not Available

Buyer's Guide

Bitdefender GravityZone Extended Detection and Response (XDR) vs. Symantec Endpoint Detection and Response

February 2026

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