We performed a comparison between CrowdStrike Falcon and Symantec Endpoint Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"This is stable and scalable."
"The solution was relatively easy to deploy."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Easy to use, intelligent, and stable threat detection software."
"I like the dashboard nature of it. Everything is clickable, linkable, and information is easy to obtain and find. How it presents that information is probably the biggest win as far as the information correlation aspect. The presentation of it is very good."
"The managed services are distinguished, responsive, dynamic, flexible, and assertive when taking action."
"The most valuable features of CrowdStrike Falcon are the AI in detecting and real-time detections."
"The most valuable features of Crowdstrike Falcon XDR are Spotlight and Discovery, they are helpful. Additionally, the console is user-friendly, with fewer false positives than other solutions."
"I value the overall behavior analysis of CrowdStrike. The engine of this product is what drew us to this solution."
"It's very easy to set up."
"The most valuable feature is its threat analysis."
"It is very simple to use."
"The pricing is pretty reasonable."
"A great feature of this solution is that it is very well-integrated with antivirus software. Other ADR solutions are implemented as single technologies and are not integrated with the provider, but Symantec offers AV plus ADR."
"The solution does all that we expect it to do."
"The most valuable feature of Symantec Endpoint Detection and Response is its ability to conduct large scans on the endpoints without affecting the network."
"IPS and the user interface are good features."
"The most valuable features of Symantec Endpoint Detection and Response are its immediate response and investigation."
"The pricing is good."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The only minor concern is occasional interference with desired programs."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The dashboard isn't easy to access and manage."
"Sometimes CrowdStrike changes the GUI, and they need to be better at informing us and providing guidance concerning that."
"The technical support could improve because I am in India and the support I receive is from the UK or Australia. It is difficult to manage the time difference. The service could be faster. However, when we do have the support they are knowledgeable."
"CrowdStrike Falcon sometimes wrongly flags things as malicious. Let's say a user is active on Chrome only. Sometimes, our cross-segmenting will fetch from the backend data and show that it is malicious because of memory or CPU utilization."
"We can do a threat analysis of any machine at any time, but that threat analysis is very limited."
"The price is too high."
"In terms of features, I would like them to add detailed logging functionality in CrowdStrike. Currently, CrowdStrike detects the threats immediately based on the IOCs and the signature-based policies or many threat behaviors, but in terms of logging those threats, it is not very good. The information that they provide in the logs is very little. They can build more analytics into it."
"Basically, they don't cover legacy OS or applications. That's the only issue we're concerned about"
"I would like to see equal support across all versions. Aside from that, I would say most of the features are there."
"A significant deterioration in customer support."
"The solution’s scalability and stability could be improved."
"It should be easier to deploy Symantec's client for end-users."
"It would be nice to see more granular timeline analysis."
"Symantec Endpoint Detection and Response could improve the reporting. It is very difficult to create reports from the user interface."
"The product doesn’t offer MDM functionality under its current licensing model."
"That's why I wouldn't recommend it for other systems. It works only with SAP clients. That's why I'm giving it a six. It would get higher if it worked on all networks without the help of SAP."
"Its UI could be more user-friendly."
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CrowdStrike Falcon is ranked 3rd in Endpoint Detection and Response (EDR) with 104 reviews while Symantec Endpoint Detection and Response is ranked 25th in Endpoint Detection and Response (EDR) with 28 reviews. CrowdStrike Falcon is rated 8.6, while Symantec Endpoint Detection and Response is rated 7.6. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Kaspersky Endpoint Detection and Response Expert, Bitdefender GravityZone EDR and Fidelis Elevate. See our CrowdStrike Falcon vs. Symantec Endpoint Detection and Response report.
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