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Bitdefender GravityZone EDR vs Heimdal Patch and Asset Management comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
117
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Bitdefender GravityZone EDR
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
62
Ranking in other categories
Endpoint Detection and Response (EDR) (18th)
Heimdal Patch and Asset Man...
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
Patch Management (38th)
 

Mindshare comparison

Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Bitdefender GravityZone EDR1.6%
CrowdStrike Falcon7.2%
Microsoft Defender for Endpoint5.6%
Other85.6%
Endpoint Detection and Response (EDR)
Patch Management Mindshare Distribution
ProductMindshare (%)
Heimdal Patch and Asset Management0.8%
NinjaOne7.3%
Microsoft Configuration Manager6.8%
Other85.1%
Patch Management
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
HarshBhardiya - PeerSpot reviewer
SOC Engineer at a outsourcing company with 10,001+ employees
Provides detailed event investigation and endpoint control but needs better Mac support and UI improvements
I find the advanced behavioral analytics feature in Bitdefender GravityZone EDR a little gimmicky, as I don't usually find much use for it. The advanced behavioral analytics feature needs to be optimized to be more user-friendly and easier to work with. We don't specifically look for the customizable dashboards within Bitdefender GravityZone EDR; rather, we get the logs on our SIEM solution, QRadar, where we have created the dashboards. We also have Tableau and Power BI, so we don't utilize any dashboards on the EDR front. I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved. Other areas of improvement for Bitdefender GravityZone EDR include its lack of support for Mac devices.
Melvin Ong - PeerSpot reviewer
Country Manager at PT Symcaw Solutions Indonesia
Has plug-and-play capability once configured and good reporting system
The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The anti-exploit is impenetrable."
"It collects and caches and the knowledge of machine learning from different customers to take to the cloud, it makes it better to use for everybody, it allows for quick learning and updates and can, therefore, offer zero-day malware security, and this sharing of metadata helps make the solution very safe."
"The solution allows us to make investigations. Other XDR solutions also provide similar capabilities but for investigation, Cortex XDR is better."
"This software helps us understand any issues that may arise when someone is not at work."
"One of the main benefits of the solution is its intelligence to correlate the events into an incident."
"I can highlight that we have not faced any security incidents with Cortex XDR by Palo Alto Networks, and even though our environment is quite dynamic, we have not faced any security incident with Cortex XDR by Palo Alto Networks until now."
"Cortex XDR by Palo Alto Networks has helped lighten the load of our security analysts because it was the major tool that we were using and the one we utilized most."
"Cortex XDR by Palo Alto Networks saves time in various ways, although the user interface is fairly standard."
"It is one of the best and well-featured solutions at the moment, and I recommend it."
"I would recommend the product as it's easy to deploy and it's not as heavy as Symantec."
"Bitdefender GravityZone EDR needs to be more stable."
"The solution's deployment is very easy and flexible."
"It is stable."
"After deploying Bitdefender, it provides detailed logs about any threats encountered and quarantines the threat. It synchronizes this information, and you can see which PC or device faced the threat when you log into the console."
"We are talking about a very good solution which works for both small and large enterprises."
"Bitdefender is a well-supported platform."
"The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits."
 

Cons

"As an improvement, I would like to see enhanced connection speeds."
"The downside to the solution is that there are a large number of false positives."
"Cortex XDR could be improved with more GUI features."
"The server sometimes stops continuously to check things so it would be helpful to receive access updates or technical reasons."
"Technology evolves every day, so it would be nice if it gets more secure. It can also have more integration with other platforms."
"They are charging for Network Traffic Analyzer (NTA) services, so if the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better."
"I would like to see improvement in the tool's user interface, particularly in the area of managing alerts and providing more reporting capabilities."
"If you compare it to SentinelOne, which has more functionalities and detection capabilities on an open platform, the pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks."
"Unfortunately, the solution wasn't designed to be used in France."
"The on-premises setup for Bitdefender sometimes faces issues with connectivity. Management of Windows Defender is a bit easier compared to Bitdefender."
"The software itself is solid. It would be better if it was more of a real-time solution, like SentinelOne. The one thing that holds me back on the SentinelOne side is that I can blacklist websites and stuff like that, but it's not as granular as Bitdefender. With Bitdefender, I feel like I have more control over what I can whitelist and blacklist."
"They should improve the solution's patch management feature."
"I have not seen a return on investment with this solution."
"One thing that could be improved is more granularity and options on exclusions."
"The only problem we have, and I don't know if maybe it's the package we bought, is that it lacks the parts of data protection and application blacklisting."
"The outreach from support was a bit bad according to their plan, but we've got two people here that manage and support GravityZone and interact with them and they manage it very well."
"The tool needs to be more user-friendly."
 

Pricing and Cost Advice

"The pricing is a little high. It is per user per year."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"The cost depends on your chosen license type, like Pro or other licenses."
"The price of the solution is high for the license and in general."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"The solution is expensive. It's pricing is on a yearly-basis."
"Our customers have expressed that the price is high."
"This is an expensive solution."
"We need to pay for a yearly license for the solution."
"If you look at the solution's price point, it's actually low market value, especially in comparison to other ones."
"The price is per license per endpoint. The price is different for everyone, but we find the price is cheap for us."
"When I first started using this solution I was paying $80 annually. I did not pay any additional fees. There are other solutions that are cheaper on the market."
"Price-wise, we have a better licensing agreement with Bitdefender than we did with competing vendors."
"The licensing cost has been manageable for our small team."
"Bitdefender GravityZone EDR is cost-effective and has the best pricing."
"There are some differences. It's more cost-effective, yet it provides the same functionalities as Defender. That's why I've been exploring the comparisons. We pay for it annually, and it's a per-seat payment."
"I rate the solution's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Construction Company
12%
Outsourcing Company
11%
Comms Service Provider
10%
Financial Services Firm
10%
Comms Service Provider
11%
Construction Company
10%
Outsourcing Company
8%
Manufacturing Company
6%
Construction Company
15%
Agriculture
10%
Transportation Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise9
Large Enterprise11
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
I would like to see improvements in Bitdefender GravityZone EDR to better support older machines. From my experience,...
What is your primary use case for Bitdefender GravityZone Ultra?
My usual use cases for Bitdefender GravityZone EDR mostly involve zoning, reviewing EDR policies, and vetting for pos...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Bitdefender GravityZone Ultra, Bitdefender GravityZone
Thor Foresight Enterprise
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Mentor Graphics, Rudersdal Kommune
Brother, Symbion, CPH West
Find out what your peers are saying about SentinelOne, CrowdStrike, Microsoft and others in Endpoint Detection and Response (EDR). Updated: July 2026.
910,437 professionals have used our research since 2012.