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ESET Endpoint Protection Platform vs Heimdal Patch and Asset Management comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
ESET Endpoint Protection Pl...
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
104
Ranking in other categories
Endpoint Protection Platform (EPP) (10th), Advanced Threat Protection (ATP) (21st), Anti-Malware Tools (9th)
Heimdal Patch and Asset Man...
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
Patch Management (38th)
 

Mindshare comparison

Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
ESET Endpoint Protection Platform2.3%
Microsoft Defender for Endpoint6.7%
CrowdStrike Falcon5.8%
Other85.2%
Endpoint Protection Platform (EPP)
Patch Management Mindshare Distribution
ProductMindshare (%)
Heimdal Patch and Asset Management0.8%
NinjaOne7.3%
Microsoft Configuration Manager6.8%
Other85.1%
Patch Management
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
MS
Owner at Online IT
Cloud-based protection has simplified daily client support and keeps threats under control
The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to adopt policy on client computers. ESET Network Attack Protection sometimes helps in reducing network-level intrusions, but sometimes it prevents local devices on the network, which are well-known and good devices, from being recognized, treating them as a threat. So it requires more administration than usual. ESET could implement a good solution for remote support in ESET Endpoint Protection Platform for improvement in the future. Since you have the cloud console, ESET could have something similar to AnyDesk or TeamViewer, but from ESET.
Melvin Ong - PeerSpot reviewer
Country Manager at PT Symcaw Solutions Indonesia
Has plug-and-play capability once configured and good reporting system
The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can use Cortex XDR to get the entire graph of the incidents from source to destination, and we can take remedial action."
"We use it for malicious connections from malicious websites, to identify payloads that might be inside the traffic, to identify malicious processes or bugs that are running on the network, and any activities that tend to lead to data infiltration."
"WildFire AI is the best option for this product."
"The most valuable aspect of Cortex XDR by Palo Alto Networks for me is its integration with AI detection, where we get to know the behavioral detection based on users, traffic patterns, and different services that we consume."
"Implementing Cortex XDR by Palo Alto Networks has had a significant impact on my security analyst workload because it becomes much easier."
"The anti-exploit is impenetrable."
"In one single alert, we are getting the network telemetry, endpoint telemetry, email security telemetry, and proxy telemetry all in one single ticket, making it very easy."
"The interface is easy to use and it is more up to date than our previous solution."
"It really, really helps in the detection of ransomware, zero-day threats, basically anything cyber security related."
"ESET provides good protection."
"Easy to use security solution, helps to secure connected devices against viruses in the digital world."
"It is pretty easy to deploy. Its update definition file is small, so it can dispatch very quickly within the enterprise. The product itself is very lightweight, so it won't delay your endpoint. You also don't have to do any difficult configuration because it comes with a very good default setting. So, you just install it and forget it."
"The potential threat protection feature is the most valuable. In the event that one of my computers is not on the network and gets a virus, ESET Endpoint Security quickly detects the malware, and in most cases, it removes the virus. It also has the ability to remotely shut down the computer. I like the remote control part the most."
"Installing and integrating ESET Endpoint Antivirus was easy; it is light, easy to install, easy to integrate, and prevents worms, malware, and Trojans."
"In terms of the current global landscape, it is a great solution."
"ESET Endpoint Security is stable. When comparing the solution to competitors it is more stable."
"The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits."
 

Cons

"Cortex XDR by Palo Alto Networks is a very good product, but financially, it is very expensive, so the company should look into that area."
"The connection to the internet has not performed as expected."
"A better pricing plan would make this product more competitive."
"Cortex XDR is trickier to configure than other Palo Alto products. This is one area where we are not so satisfied."
"In general, the price could be more competitive."
"Although I would say this product is highly-rated, it could probably do more because nothing does everything that you want."
"Dashboards do not allow everyone to see what's happening."
"There are some false positives."
"They need to improve licensing for VMs. When ESET is uninstalled from a VM, the seat stays on the license management server. We have to manually delete the seat from that server because it doesn't know how to handle it. I contacted exclusive ESET support here in Croatia and they told me there is no solution for this yet."
"The adware module could be improved."
"The problem was that it didn't support Windows 7."
"The management of the solution isn't as clear as it could be. They could adjust that to make it a better product."
"I think the product support is very bad."
"I am a MAC user and my asset cybersecurity is continuously displaying warnings that I am not using their firewall."
"It seems to have some issues with updates. When you do updates, it sometimes requests for a reboot, and even when you do the reboot, it still says that you need to reboot."
"They need to improve the FW part and, of course, ESET ERA Server."
"The tool needs to be more user-friendly."
 

Pricing and Cost Advice

"It has a yearly renewal."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"The price is on the higher side, but it's okay."
"I don't like that they have different types of licenses."
"Our customers have expressed that the price is high."
"The price of the product is not very economical."
"The price of the solution is very good compared to other solutions."
"The price of ESET Endpoint Antivirus could be lower. From a customer's perspective, it is expensive."
"The price of ESET Endpoint Antivirus is fair compared to the performance of other solutions."
"The pricing can be a bit more flexible."
"You need to pay for the ESET Endpoint Antivirus license monthly or yearly, whichever you choose."
"The cost of the solution is hard to justify even if the EDR operates well."
"I rate the product's price as seven or eight on a scale of one to ten, where one is cheap, and ten is expensive."
"There is a license needed to use this solution and there is an annual subscription. The price is inexpensive."
"I rate the solution's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
10%
Comms Service Provider
14%
Manufacturing Company
10%
Outsourcing Company
9%
Construction Company
9%
Construction Company
15%
Agriculture
10%
Transportation Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise18
Large Enterprise21
No data available
 

Questions from the Community

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What needs improvement with ESET LiveGuard Advanced?
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
Thor Foresight Enterprise
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Brother, Symbion, CPH West
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP). Updated: August 2026.
909,647 professionals have used our research since 2012.