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ESET Endpoint Protection Platform vs Heimdal Patch and Asset Management comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
ESET Endpoint Protection Pl...
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
104
Ranking in other categories
Endpoint Protection Platform (EPP) (14th), Advanced Threat Protection (ATP) (18th), Anti-Malware Tools (8th)
Heimdal Patch and Asset Man...
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
Patch Management (25th)
 

Mindshare comparison

Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
ESET Endpoint Protection Platform2.6%
Microsoft Defender for Endpoint7.8%
CrowdStrike Falcon6.6%
Other83.0%
Endpoint Protection Platform (EPP)
Patch Management Mindshare Distribution
ProductMindshare (%)
Heimdal Patch and Asset Management0.6%
NinjaOne7.9%
Microsoft Configuration Manager7.8%
Other83.7%
Patch Management
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
MS
Owner at Online IT
Cloud-based protection has simplified daily client support and keeps threats under control
The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to adopt policy on client computers. ESET Network Attack Protection sometimes helps in reducing network-level intrusions, but sometimes it prevents local devices on the network, which are well-known and good devices, from being recognized, treating them as a threat. So it requires more administration than usual. ESET could implement a good solution for remote support in ESET Endpoint Protection Platform for improvement in the future. Since you have the cloud console, ESET could have something similar to AnyDesk or TeamViewer, but from ESET.
Melvin Ong - PeerSpot reviewer
Country Manager at PT Symcaw Solutions Indonesia
Has plug-and-play capability once configured and good reporting system
The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They did what they said, and this solution could apply to any scenario."
"I don't have to do much monitoring with it; I don't have to have anybody manually looking at this, it gives us reports, and it lets us know if something needs to be addressed, and we can easily address it."
"The product's initial setup phase is very easy."
"One thing that I like about Cortex XDR by Palo Alto Networks, it is detecting all the suspicious or malicious binaries, and it has integration with Palo Alto Firewall."
"The integrations are out-of-the-box, as are the playbooks."
"Its interface and pricing are most valuable, and it is better than other vendors in terms of security."
"The tool is designed to scale for large enterprises and handle large volumes of data."
"This software helps us understand any issues that may arise when someone is not at work."
"I rate ESET Endpoint Security eight out of 10 for ease of setup. Setting up ESET can be straightforward or complicated depending on the customer's environment. The deployment time varies, but it's typically around five days. We have a team of four or five people involved in the deployment. Only one person is needed for maintenance. The only maintenance is adjusting the configuration of the dashboard."
"ESET Endpoint Security is highly stable."
"Ransomware protection is embedded in the solution."
"ESET Endpoint Security helps to improve our organisation's security and provides a smart level of security with a low system footprint, low bandwidth usage, and smooth performance while doing security operations."
"It can block certain web pages that may contain viruses or pose a threat to the computer."
"They do a program where you can renew for three years. It's very reasonable, as far as the cost per year, because you can renew for three years. They will also do multiple computers, so I actually protect all my family computers, as well as my work computers, all under one license. This means I only have to deal with re-upping my license once every three years. That's the big thing for me."
"My advice to others is this is a very good solution for email protection but for the EDR and SIEM, the integration is not at a high level."
"The most valuable feature of this solution is the ease of use."
"The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits."
 

Cons

"There's an overall lack of features."
"The onboarding process could be better."
"There are some default policies which sometimes affect our applications and cause them to run around."
"It is not a suitable solution if you are looking for a single product with multiple features such as DLP, encryption, rollback, etc."
"Basically, they don't provide customer support tools just to investigate the logs."
"Cortex XDR is trickier to configure than other Palo Alto products. This is one area where we are not so satisfied."
"The solution should force customers to integrate with network traffic to see the full benefits of XDR."
"Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well."
"I think the product support is very bad."
"It's not a huge thing, because it doesn't happen very often, but I'll notice sometimes, when there's a startup scan, the computer does bog down a little bit. However, this happens rarely."
"The proactive feature is excellent, but I do not believe ESET will make any changes to this feature in the future."
"They could improve the solution by adding better ransomware features."
"There are other features you can add on to help make the security stronger, however, they should offer better security even on a basic level."
"When users renew licenses, they should offer a discount."
"ESET Endpoint Security should offer more integration with multi-attack frameworks."
"I would like for ESET to create a central management solution. This would make it practical to use the internet for medium-sized networks."
"The tool needs to be more user-friendly."
 

Pricing and Cost Advice

"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"I am using the Community edition."
"Cortex XDR's pricing is ok."
"Very costly product."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"It is "expensive" and flexible."
"Its pricing is kind of in line with its competitors and everybody else out there."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"Customers buy the ESET Endpoint Security license for a year, two years, or 36 months."
"Its price is fair. If we compare it with any other retail product, it is a little harder to compete with."
"As is the general rule with anything, the solution could be cheaper."
"The pricing can be a bit more flexible."
"The price of the solution is reasonable compared to the other products out there. It is definitely in line with the competition."
"I do a two or three-year license for less than $100."
"It is not expensive, but it is also not inexpensive."
"The solution costs around $20 or $30 per user per year."
"I rate the solution's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Construction Company
8%
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
8%
Comms Service Provider
15%
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
6%
Agriculture
11%
Construction Company
11%
Educational Organization
9%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise18
Large Enterprise21
No data available
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
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What is your experience regarding pricing and costs for ESET LiveGuard Advanced?
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What needs improvement with ESET LiveGuard Advanced?
ESET Endpoint Protection Platform could be improved by offering integrations and user-friendly dashboards that could ...
What is your primary use case for ESET LiveGuard Advanced?
My main use case for ESET Endpoint Protection Platform is preventing malware and preventing outside attackers. When a...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
Thor Foresight Enterprise
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Brother, Symbion, CPH West
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: February 2026.
885,286 professionals have used our research since 2012.