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Heimdal Patch and Asset Management vs NinjaOne comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Heimdal Patch and Asset Man...
Ranking in Patch Management
26th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
NinjaOne
Ranking in Patch Management
3rd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Help Desk Software (8th), Network Monitoring Software (10th), Server Monitoring (2nd), IT Service Management (ITSM) (7th), Remote Access (8th), Vulnerability Management (18th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (6th), Remote Monitoring and Management (RMM) (1st), MSP Backup (1st), Unified Endpoint Management (UEM) (5th)
 

Mindshare comparison

As of July 2026, in the Patch Management category, the mindshare of Heimdal Patch and Asset Management is 0.7%, up from 0.5% compared to the previous year. The mindshare of NinjaOne is 7.5%, down from 9.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
NinjaOne7.5%
Heimdal Patch and Asset Management0.7%
Other91.8%
Patch Management
 

Featured Reviews

Melvin Ong - PeerSpot reviewer
Country Manager at PT Symcaw Solutions Indonesia
Has plug-and-play capability once configured and good reporting system
The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits.
Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"The installation is easy, it only took two minutes."
"NinjaOne saves me time and improves my troubleshooting process by providing information automatically so I don't have to search for it."
"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."
"The best features NinjaOne offers are that I can see every device across the network regardless of location, and it is fantastic at being able to really control everything we have."
"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
"If you are new to the MSP space and need an easy-to-set-up that can grow with your business and licensing, NinjaOne is an excellent option."
"NinjaOne allows even small teams of three users to support over 400 desktops and keep them up to date and working at peak performance."
 

Cons

"The tool needs to be more user-friendly."
"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."
"NinjaOne can be improved by making mobile usage on the system cheaper because it becomes an expensive commodity."
"The ability to not have a NinjaOne agent or multiple NinjaOne agents on a singular device is a big pain point for the device, and secondly, the macOS support is also what keeps it from being a higher score."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"The ticketing system in NinjaOne is not the best."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
"The one feature that I believe needs improvement is the software patching."
"NinjaOne's pricing and user interface needs improvement."
 

Pricing and Cost Advice

"I rate the solution's pricing a five out of ten."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"We got a pretty good deal. It was fairly affordable."
"The product's pricing depends on the number of PCs or devices."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"NinjaRMM uses a subscription model."
"The pricing is reasonable and cheaper than ConnectWise."
"Its pricing is great."
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Top Industries

By visitors reading reviews
Construction Company
15%
Agriculture
10%
Transportation Company
8%
University
6%
Comms Service Provider
9%
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across those networks or locations, we have NinjaOne deployed on all our machines, and...
 

Also Known As

Thor Foresight Enterprise
No data available
 

Overview

 

Sample Customers

Brother, Symbion, CPH West
Status Pros, Mitchell and Company
Find out what your peers are saying about Qualys, Microsoft, NinjaOne and others in Patch Management. Updated: June 2026.
903,257 professionals have used our research since 2012.