BigID Next and Zscaler Zero Trust Exchange Platform compete in the data management and cybersecurity market segment. BigID appears to have the upper hand in data discovery and compliance, while Zscaler excels in seamless connectivity and internet security.
Features: BigID Next specializes in data-centric approaches, integrating smoothly with external Microsoft platforms, and is proficient at identifying personal and duplicative data. It is known for its effective scanning capabilities that uphold GDPR and CCPA compliance. Zscaler Zero Trust Exchange Platform is designed for seamless VPN connectivity without repeated sign-ins and offers comprehensive internet access protection with scalability. It supports web filtering, secure application control, and connects easily with multiple security solutions.
Room for Improvement: BigID Next could improve its file viewing capabilities and data governance, especially in GRC and security features. Users desire more automation, better classifiers for global regulations, and improvements in scanning timelines. Additionally, enhancing the UI and support in data consent management is needed. Zscaler faces challenges with speed, pricing, and granularity in controls, with users seeking improved integration capabilities, enhanced DLP coverage, more robust documentation, and better support responsiveness.
Ease of Deployment and Customer Service: Both BigID Next and Zscaler Zero Trust Exchange Platform support deployment across diverse cloud environments. BigID offers strong technical support, although general support interactions can be delayed. Zscaler provides flexible deployment with broad cloud coverage and responsive technical support, though some users note concerns regarding support delays and assistance depth. BigID’s user experience is enhanced by engineering support in coding and connector development.
Pricing and ROI: BigID is considered expensive but justified by its robust data management and compliance abilities, offering significant ROI in avoiding penalties for large enterprises. Its modular pricing allows selective feature purchases aligning with business needs. Zscaler's pricing can be high, especially with premium features, but is scalable and cost-effective for enterprises with large user bases, offering gradual ROI by simplifying security management and reducing operational costs.
It is one of the best tools in the market.
We have seen returns across all three aspects: fewer employees needed, money saved, and time saved with BigID.
I have seen a return on investment from using BigID, particularly as it is a regulatory and compliance tool that helps avoid potential penalties for non-compliance.
When I see that I am trying to cut costs, for example, even when replacing Prisma, we have managed to save about over half a million dollars a year.
In terms of time savings, since users no longer manually connect to the VPN, access became seamless, improving user productivity, especially for remote users.
We don't have to purchase many components such as load balancers and proxy servers that were necessary in traditional setups.
BigID has one of the best technical support teams.
I would rate the customer support a six because you cannot directly reach out to L3 or L2 support if there's a major issue.
developing the custom connectors was relatively easy because of the courses I attended at BigID University and the support given by the BigID engineering team.
The support engineers are technically knowledgeable, particularly for Zscaler Private Access related issues, providing clear guidance and documentation for troubleshooting.
Sometimes, support takes time since the solution has some bugs that need fixing.
They have provided the numbers and contact supports, and it is almost immediate.
I have added very large data sources to the BigID environment, and it remains stable.
BigID is scalable, allowing you to purchase as many scanners as you want.
The only limitation I was mentioning is that it was unable to identify the sources of vulnerability, which they are going to embed by the mid of this year.
Zscaler Zero Trust Exchange Platform is highly scalable, primarily because it is built on a cloud-native, globally distributed architecture.
BigID is generally stable, however, there is a noted issue with bulk tagging that can affect scan results.
Zscaler Zero Trust Exchange Platform is very stable, especially in enterprise environments.
Zscaler Zero Trust Exchange Platform is very stable.
There is also an issue with incident tagging, where all objects get tagged without an option to untag specific ones, and reverting changes is only possible through MongoDB Central, which can lead to data loss for certain periods.
I want them to focus on data mapping, assessment, automation workflow, and privacy incident management.
BigID deserves recognition for the data discovery part, which has been wonderful and quite accurate, along with the confidence level process that allows us to fine-tune results for better accuracy from the database.
It would be beneficial to have more granular centralized visibility, allowing for quick end-to-end tracing of a user request from authentication to application access without switching between multiple views.
Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time.
They might be able to identify if something is missing with Zscaler.
BigID might be expensive as it involves various paid services, like data retention and graphic rights management.
The pricing is competitive in the market, however, I need to ask for the right price.
There is minimal setup cost since it is a cloud-delivered platform, eliminating the need to invest in additional hardware such as VPN gateways or maintain infrastructure.
Zscaler Zero Trust Exchange Platform is much, much cheaper when comparing price.
One of the best features of BigID is its strength in data discovery and governance.
BigID simplifies things by integrating both data protection and data privacy in one environment, making it easier for end users.
The most valuable feature of BigID is its large number of classifiers, which allow us to scan for specific data such as SSN numbers.
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
We have excellent account management, smooth marketplace engagement, and processing in how my team or organization uses Zscaler Zero Trust Exchange Platform.
Since we started using Zscaler Zero Trust Exchange Platform, it has auto-configuration, and wherever we have deployed the auto-configuration, we have not encountered any problem.
| Product | Mindshare (%) |
|---|---|
| Zscaler Zero Trust Exchange Platform | 4.0% |
| BigID Next | 2.4% |
| Other | 93.6% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 12 |
| Large Enterprise | 46 |
BigID Next offers advanced data discovery, classification, and governance tools, streamlining compliance with privacy laws while integrating seamlessly with Microsoft platforms.
BigID Next provides comprehensive data management through machine learning-enhanced capabilities, supporting data discovery and classification for both structured and unstructured data. By simplifying processes for GDPR and CCPA compliance, and facilitating data scanning and mapping across databases, it optimizes data management. Automation is central to its design, with solutions for DSAR requests, organizing data with security labels, and ensuring a holistic organizational data view. Improvements in navigation, bug fixes, and scan reliability remain essential, along with enhancing classifiers for broader region coverage.
What features does BigID Next offer?
What benefits should users look for?
BigID Next is commonly implemented in industries needing robust data governance, such as finance and healthcare, where data privacy and compliance with regulations are critical. It aids in scanning and classifying extensive data volumes, helping businesses maintain regulatory compliance while managing data risks effectively.
Zscaler Zero Trust Exchange enhances security with seamless cloud-based connectivity and VPN-less operation, offering integration with multiple identity providers and advanced security features, suitable for remote work environments.
Zscaler Zero Trust Exchange provides secure, adaptive connectivity without traditional VPNs, allowing organizations to replace legacy systems and bolster remote work security. The platform offers cloud-based protection, single sign-on, dynamic URL categorization, and scalable solutions. While advanced security features like DLP and threat protection enhance data protection, users may face issues with speed, connectivity, and some customization options. Integration challenges, latency due to multi-tenant hosting, reporting delays, and licensing costs require consideration. It supports secure internet access and private application security, ensuring traffic control and data compliance.
What are the key features of Zscaler Zero Trust Exchange?
What are the benefits of using Zscaler Zero Trust Exchange?
Zscaler Zero Trust Exchange is deployed across industries to secure remote access and enforce zero trust principles. Organizations in finance, healthcare, and technology sectors utilize it for secure internet access and visibility into cloud applications, enhancing performance and compliance in dynamic environments.
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