We performed a comparison between BigFix and Trend Micro ServerProtect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The stability is very good."
"The product detects and blocks threats and is more proactive than firewalls."
"The most valuable feature is the analysis, because of the beta structure."
"Ability to get forensics details and also memory exfiltration."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"My company provides support services to a lot of customers and companies. We have reduced a huge amount of man-effort. Along with the man-effort, we have reduced the timeline to fix the compliance and security gaps. We have an unbroken record. The documentation clearly says that we have done the patching of newly released patches, including Microsoft and third-party patches, in up to 80% of the computers, within 72 hours of the release of the production. That was a very massive benefit that we have seen. When I talk about the 80% endpoints, it is 100 or 200. I am talking about 25,000 endpoints."
"We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"What I like most is that it is a powerful solution."
"BigFix is incredibly fast and accurate in patching, reporting, and remediation."
"We rely on BigFix as part of our consulting engagements. It's more efficient from a visibility and discovery standpoint on the initial phase, the consulting engagement. It also increases our efficiencies on the remediation phase of our engagements."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"It enables us to patch our systems quickly and within expectations and to increase our volume as needed. It has also helped us compress our patch sites. We used to do it monthly but now we do it weekly."
"Ability to run custom reports and custom relevance."
"The most valuable feature is Data Loss Prevention (DLP)."
"Allows us to protect OneDrive and SharePoint, and emails too."
"It helps us quickly address potential issues and provides us with valuable insights."
"Able to quarantine any malware."
"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."
"Virtual Batching and the intelligent anti-malware components are valuable security tools."
"Performance is very good."
"It can be managed from the cloud."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The solution is not stable."
"The only minor concern is occasional interference with desired programs."
"Detections could be improved."
"The SIEM could be improved."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"In order to derive maximum benefit from BigFix, it is essential that we configure all of its features and implement them effectively. If the automation could be improved we would be able to mitigate the risks associated with zero-day threats."
"The new EDR (Endpoint Detection and Response) feature, Detect, is new and still needs a few updates."
"Sometimes there is a lag time for our users."
"The tool should be more friendly in terms of Web UI and should be having better vulnerability scanning mechanisms so a third-party application is not required to fulfill that aspect."
"I would like to see the integration of user security between the different products to be improved. There's separate security for compliance, separate security for web reports, and the console, and you have to manage those things separately."
"It could use better integration with Hypervisor products like VMware."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"I'd like to see better integration, with the different applications within BigFix. Instead of sometimes feeling like four or five different applications, they need to be integrated a little better within themselves."
"Trend Micro is a little bit complicated when it comes to setting up special policies."
"No built-in vulnerability scanner for management solutions."
"The cost is very high and it should be lower to be more competitive."
"One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are."
"There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions."
"Notifications are not very good with Trend Micro."
"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."
"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews. BigFix is rated 8.6, while Trend Micro ServerProtect is rated 7.8. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint, Kaspersky Endpoint Detection and Response Optimum and Bitdefender GravityZone Enterprise Security. See our BigFix vs. Trend Micro ServerProtect report.
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