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BigFix vs Trend Micro ServerProtect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
26th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
97
Ranking in other categories
Configuration Management (6th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
Trend Micro ServerProtect
Ranking in Endpoint Protection Platform (EPP)
43rd
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.1%, up from 0.8% compared to the previous year. The mindshare of Trend Micro ServerProtect is 0.6%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Nagesh-Ng - PeerSpot reviewer
Offers a single console to control all applications and URL filtering
I am satisfied with the malware detection capabilities of the solution. At our company, using the product we haven't found any incidents or threats that couldn't be easily resolved. Most of the customers of Trend Micro ServerProtect in our organization belong to the Healthcare industry. I have witnessed smooth integrations with Trend Micro ServerProtect. I haven't yet noticed any AI capabilities in the product. I would recommend others to adopt Trend Micro ServerProtect as it can be easily installed and managed. The product assists in administration. The solution is a perfect fit for the SMB segment. I would rate Trend Micro ServerProtect an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of BigFix is the reporting tool and patching Windows."
"It is for multiple use cases. A lot of people are looking at it just for security, and that's really endpoint security. The endpoint management part of it in terms of being able to constantly do patching for Windows, Unix, macOS, Cloud, Raspberry, VMware, and all Linux flavors is important, and they are very good at that. They have support for virtually every OS on the market."
"I think BigFix is a very good solution, and I rate it ten out of ten."
"It has improved my organization because we can automate a lot of tasks. We went from manually patching machines or doing our best and having very little visibility into it to us being able to set it and forget it and getting really good results on first-pass patching."
"It allows for visibility into the OT, the industrial environments, that didn't exist before which is a big piece and has benefited my organization. Second, the speed at which people can patch is night and day versus SCCM scan or another similar solution."
"BigFix is easy to use."
"It covers multiple operating systems and helps with patch management."
"We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"It can be managed from the cloud."
"Scalable security solution with virtualization and virtual patching functions, able to provide full security that's specific to the service, e.g. it handles virtual machines better."
"Performance is very good."
"The most valuable features are the anti-malware and antivirus capabilities."
"The most valuable feature is Data Loss Prevention (DLP)."
"Allows us to protect OneDrive and SharePoint, and emails too."
"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."
"Able to quarantine any malware."
 

Cons

"IBM has not focused on the Web Reports capabilities."
"I would eventually like to see a SaaS offering, a cloud-hosted BigFix instance where we only have to put a relay in our environment."
"The main shortcoming of BigFix was integration with vulnerability management. If you had a vulnerability in your software and BigFix on the endpoint, you needed integration with Qualys, Tenable, or another vulnerability management solution to fix that. It was like, "Okay, we can identify issues, and get that information back from the endpoint, but what are we doing about it?""
"I'd like to see better integration, with the different applications within BigFix. Instead of sometimes feeling like four or five different applications, they need to be integrated a little better within themselves."
"BigFix can improve the way machines report back to the console. In the external relay management environment, it has become more of a hybrid environment with most of the machines not being on-site. The need of having public-facing reporting items interconnected is becoming more and more crucial. In general, the reporting could use some enhancement."
"To make it a ten they should improve the licensing. Second, if they could have one environment for everything it would be nice. For you to install compliance you need to install the server, and then you add the modules. For you to install inventory you install the server and then you add the modules. It's not easy to do. When I was doing it before I learned it, it was not straight forward."
"BigFix should improve its compatibility with other platforms, such as Linux."
"The tool should be more friendly in terms of Web UI and should be having better vulnerability scanning mechanisms so a third-party application is not required to fulfill that aspect."
"Lacking analytics and a machine learning technique."
"Trend Micro is a little bit complicated when it comes to setting up special policies."
"Notifications are not very good with Trend Micro."
"There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions."
"The cost is very high and it should be lower to be more competitive."
"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."
"Could include additional features such as an intrusion prevention system."
"They need to improve in this area by providing more documentation and custom scripts for bulk enterprise deployments."
 

Pricing and Cost Advice

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"It might be about $23 a client."
"Its price is very reasonable."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"We have a subscription-based contract with BigFix."
"The product is available at a reasonable price"
"In terms of price, the solution is in the middle; it's neither the cheapest nor the most expensive. I rate it three out of five for cost."
"This product has an annual subscription, but also offers MSP options."
"Pricewise, this product is okay."
"Pricing is based on the components you choose from the suite to run in your installation. Costs vary by the number of features and the number of servers."
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Top Industries

By visitors reading reviews
Educational Organization
33%
Financial Services Firm
11%
Government
8%
Computer Software Company
7%
Computer Software Company
13%
Manufacturing Company
10%
Government
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
While performing integration, we face many issues with IBM solution. We need detailed information about those issues that can help users to mitigate them. The problem was related to the hardware co...
What is your experience regarding pricing and costs for Trend Micro ServerProtect?
The product is available at a reasonable price. The product can probably be purchased for INR 800 per year.
What needs improvement with Trend Micro ServerProtect?
Concerning improvements for Trend Micro ServerProtect, I think the main issue is deployment; configuring the console should be easy for both standard and bulk deployment. They need to improve in th...
What is your primary use case for Trend Micro ServerProtect?
Regarding use cases for Trend Micro ServerProtect, the EDR and XDR use cases are now considered older, as most customers have already implemented those parts with Trend Micro and CrowdStrike. Now, ...
 

Also Known As

Tivoli Endpoint Manager
Trend Micro ServerProtect for Storage, ServerProtect, ServerProtect for Storage
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Siemens
Find out what your peers are saying about BigFix vs. Trend Micro ServerProtect and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.