Trend Micro ServerProtect and Kaspersky Endpoint Detection and Response Optimum are two security solutions vying for top choice among tech buyers. Reviews show that Kaspersky is superior in terms of features and overall customer satisfaction, although Trend Micro garners praise for its pricing and customer support.
Features: Trend Micro ServerProtect users mention its comprehensive security protocols, centralized management, and ability to handle high volumes of traffic efficiently. Kaspersky Endpoint Detection and Response Optimum is praised for its advanced threat detection mechanisms, expansive reporting capabilities, and ease of integration with other security tools. Users find Kaspersky's features more robust, setting it apart from Trend Micro in terms of feature set.
Room for Improvement: Users suggest that Trend Micro ServerProtect should enhance its machine learning capabilities and improve integration with other applications. Kaspersky Endpoint Detection and Response Optimum users prefer more streamlined update processes and reduced resource consumption. Trend Micro's suggested enhancements are more frequently noted.
Ease of Deployment and Customer Service: Trend Micro ServerProtect is frequently praised for its straightforward deployment process and responsive customer service. Kaspersky Endpoint Detection and Response Optimum, while more feature-rich, is noted to have a slightly more complex deployment but adequate customer support. Ease of use in initial setup gives Trend Micro a slight edge in this category, though Kaspersky’s support is competent.
Pricing and ROI: Trend Micro ServerProtect is recognized for its cost-effectiveness and quick return on investment. Kaspersky Endpoint Detection and Response Optimum, though more expensive, is deemed worth the cost due to its superior threat detection and additional features. Ultimately, users find both products offer good value, but Kaspersky is viewed as delivering higher overall ROI given its advanced capabilities.
I have observed value for money from Kaspersky Endpoint Detection and Response Optimum.
Compared to other solution providers, the responses are not very clear when we need support.
We usually solve issues ourselves due to our experience, as paid support is not used.
I rate the technical support between seven and eight out of ten for Kaspersky.
The technical support of Trend Micro ServerProtect deserves an 8.5 out of 10.
The deployment process becomes slower with a larger number of machines.
Kaspersky Endpoint Detection and Response Optimum is scalable for my environment.
It is very easy for me to scale.
The deployment duration is proportional to the number of users to deploy or the number that needs protection.
The solution is highly stable, scoring more than nine in terms of protection.
Kaspersky Endpoint Detection and Response Optimum is stable.
I would assess the impact of real-time malware scanning on server security as continuously and exponentially growing.
In general, the main area for improvement is UI.
SonicWall can integrate with other products such as Sophos, SentinelOne, and several others, but not with Kaspersky.
To increase the benefits of the product, Managed Detection and Response (MDR) service from Kaspersky should be included.
They need to improve in this area by providing more documentation and custom scripts for bulk enterprise deployments.
It's more about awareness and maintaining competitive pricing because competition is growing.
Kaspersky is very cheap compared to solutions like CrowdStrike or other vendors.
The value from Kaspersky is very good, especially since we recently got a special deal.
Kaspersky Endpoint Detection and Response Optimum is reasonably priced for the market.
It fulfills security and protection requirements against newly discovered malware, especially ransomware attacks.
Threat Response Automation in Kaspersky Endpoint Detection and Response Optimum is quite effective for enhancing security.
In the past month, we encountered an unknown type of malware, but the behavior was sufficient for Kaspersky to isolate the network based on this behavior, which proved very efficient.
From my reseller and consultant perspective, the most beneficial aspects of Trend Micro ServerProtect are its user-friendly console, allowing anyone to configure policies easily, and the excellent support provided.
Customers consider competitive pricing and features when selecting Trend Micro ServerProtect, but trust is definitely a crucial factor.
| Product | Market Share (%) |
|---|---|
| Kaspersky Endpoint Detection and Response Optimum | 0.9% |
| Trend Micro ServerProtect | 0.7% |
| Other | 98.4% |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 6 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 3 |
| Large Enterprise | 3 |
Kaspersky Endpoint Detection and Response (EDR) Optimum delivers straightforward defense-in-depth against complex and advanced threats with no additional overheads. Use automated and 'single-click' responses so you can ensure every last piece of the threat is rooted out of your system.
Trend Micro ServerProtect for Storage, powered by XGen security, leverages a blend of cross-generational threat protection techniques to safeguard a wide range of network attached storage systems by detecting and removing viruses and spyware in real time. This comprehensive storage security uses the industry-standard ICAP protocol to complement support for traditional RPC communication protocols. To simplify network protection for EMC, NetApp, and Hitachi Data Systems storage systems, ServerProtect for Storage provides automatic, incremental security updates and centralized management of servers via a web-based console.
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