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BeyondTrust DevOps Secrets Safe vs BeyondTrust Privileged Remote Access comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BeyondTrust DevOps Secrets ...
Ranking in Privileged Access Management (PAM)
42nd
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
4
Ranking in other categories
Enterprise Password Managers (26th)
BeyondTrust Privileged Remo...
Ranking in Privileged Access Management (PAM)
13th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
24
Ranking in other categories
Remote Access (14th)
 

Mindshare comparison

As of October 2025, in the Privileged Access Management (PAM) category, the mindshare of BeyondTrust DevOps Secrets Safe is 0.6%, up from 0.3% compared to the previous year. The mindshare of BeyondTrust Privileged Remote Access is 4.2%, down from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
BeyondTrust Privileged Remote Access4.2%
BeyondTrust DevOps Secrets Safe0.6%
Other95.2%
Privileged Access Management (PAM)
 

Featured Reviews

Stephen Hui - PeerSpot reviewer
Has all necessary functionalities, is sophisticated and mature; still contains some bugs
There are still some bugs in the solution but a lot less than there used to be. Unfortunately, CyberArk and BeyondTrust are in fierce competition. Many customers have already adopted CyberArk, but they need a proven remote access solution and are likely to go with BeyondTrust. Both solutions can be used, it's just more work for IT to manage them. CyberArk is still leading the market share globally, and BeyondTrust is always classified second, followed by Delinea or Thycotic.
Hahn Rolf - PeerSpot reviewer
Securely manage high-privilege remote access with granular configurations
I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Better alignment between products would enhance manageability from a single point. Additionally, BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation. Improved quality control for non-English language versions is needed to avoid translation and layout errors.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"DevOps Secrets Safe allows you to customize a lot of rules."
"The local administrator can manage all the user's logins in one, simple, straight-away account access. Additionally, the solution is user-friendly."
"A sophisticated and mature solution."
"The most valuable features of BeyondTrust DevOps Secrets Safe are the ease of use and the API is very nice. Additionally, the interface is very good between AD and Unix."
"More organizations are moving towards cloud infrastructure with BeyondTrust Privileged Remote Access."
"PRA stands on its own as a full solution. This is important because it reduces the need to maintain a lot of different services. Also, the integration between those services are sometimes not easy to maintain. So, having a solution like BeyondTrust Privileged Remote Access reducing our workload gives us enough time to work on our other issues. The system just runs and does what it is supposed to do."
"The most valuable feature is that this solution can be implemented regardless of the operating system."
"One of the features that I really like about it is the ability to set a start date, time, and end date for the access. For example, you can set the access for a person from tomorrow, Monday, or Tuesday and ending on a specific period of the day or a specific date. That's really quite helpful."
"The visibility of the solution's Vault works as it is supposed to: out-of-the-box for domain accounts, endpoints, and local accounts associated with discovery jobs."
"Its security, simplicity, and ease of deployment and maintenance are the most valuable. It is FIPS compliant, so it goes through severe penetration testing every one year or two years. They have to maintain this compliance. It is very safe. Customers have been using it in the last eight years because of the simplicity of getting it deployed quickly. Most of the people using the solution had been hacked already, so they needed it quickly. As compared to the other solutions in the market, it can be turned on in production very quickly. You don't really need to have a server. It can be deployed very rapidly on VMware or Hyper-V, and you don't need to do an installation. It is a kind of an all-included package that you just deploy in a VM environment. It is basically a VM that is specifically built for a customer. The way the PRA data solutions work is that you need to build them for each customer because of being hard-coded with their SSL certificate, their web page name, and all that."
"I like the enterprise credential manager. It's a connector that sits in PRA and tests the credentials for the end user with a process that will clean the password. This is one of PRA's primary features and simplifies user onboarding. There aren't many restrictions or complications. We can add the user while only opening one port, which is more than enough to access the PRA server. Every organization requires only four critical servers out of a hundred and some 50 production servers."
"Its initial setup process is straightforward."
 

Cons

"You need to improvise many of the customized rules, which can lead to some errors. BeyondTrust should reduce the error rate."
"We had some issues with the solution and once we contacted support they eventually solved the problem. They could improve their response time."
"The support for the solution is not very good, they could improve by being quicker."
"The product contains some bugs."
"The price is pretty expensive."
"Customer support used to be faster with chat options available. However, support now requires opening a ServiceNow ticket, which can be time-consuming."
"I would love to have a web console and the ability to use the smart card with the web console to provide remote support. If you are on a computer that doesn't have the Bomgar console, you should be able to use the web console to provide support. That's the only thing right now. A web console is nice when you're jumping into a computer, but if you need to elevate the privileges, you currently can't do it with the smart card. If they could figure that out, that would be money."
"The integration client, backup solution, and SSO setup and provisioning could be improved. There isn't any documented or supported user provisioning currently, which slows down the processes of onboarding and assigning permissions. I would like to see this improved soon."
"The issue I found with the product revolves around the fact that RDP and SSH sessions take too much time, making it an area of concern where improvements are required."
"At the moment, I don't see any major problems with it. If anything, they can just change the look and feel of the login screen because it looks too simple to me. It does not have so much information. When you get to the login screen of the solution, you should have more information. We also have BeyondTrust Remote Support, and the login page looks similar to BeyondTrust Privilege Remote Access. I would love to see more rich information on the login screen or landing page so that rather than having a regular sign-in screen or page where you just provide a username and password and get into the solution, you should have more insight into what the solution does. I've mentioned this to them every time I have had an opportunity."
"There is no connectivity to the appliance side. There is no API, and it is just difficult for me to capture what version the device is on without going in and doing screenshots. It is a little too secure in that regard, where they don't even trust their product owner. Since a lot of hacks come from the inside, they are probably doing what they need to do out of necessity. It is just that I have to work pretty hard to produce compliance data on the box."
"One of our gaps or pain points is having multi-factor authentication at the endpoint and using the PRA password injection from BeyondTrust, which does not work in our environment. We can only have MFA at the login of BeyondTrust to check out the password. Therefore, we can't meet our security requirements of having it on the endpoint."
 

Pricing and Cost Advice

"There is an annual license required to use BeyondTrust DevOps Secrets Safe."
"PRA's pricing is competitive."
"I wish it was a little bit cheaper, but when a product is as solid as this, I understand what the cost does. It helps them to make sure it stays that way. If you want a reliable, solid product, you're going to pay more."
"PRA was one of the cheapest solutions that we evaluated."
"The price is pretty expensive, but you get what you pay for and this is a great product."
"Don't get into a situation where you are licensing per desktop or per person until you fully understand the licensing."
"Its price is pretty good for the features and services that it provides. It is not outrageous. I'm not aware of any additional charges or anything like that."
"I rate the product's pricing a four on a scale of one to ten, where one is high, and ten is low. It is an expensive product."
"Though the solution was a bit expensive, the overall pricing was average."
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Top Industries

By visitors reading reviews
Financial Services Firm
35%
Retailer
12%
Computer Software Company
10%
Government
10%
Computer Software Company
17%
Manufacturing Company
12%
Financial Services Firm
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

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What do you like most about BeyondTrust Privileged Remote Access?
The product has improved remote support capabilities since it works fine.
What needs improvement with BeyondTrust Privileged Remote Access?
Improving technical support for BeyondTrust Privileged Remote Access is essential. When I communicate with technical support for BeyondTrust Privileged Remote Access, the response time is very slow.
What is your primary use case for BeyondTrust Privileged Remote Access?
When we are using BeyondTrust Privileged Remote Access with FortiGate or some Cisco third-party products, we collaborate with both vendors, take the requirement, and follow up with the technical te...
 

Also Known As

No data available
Bomgar Privileged Access
 

Overview

 

Sample Customers

Starbucks, Ebay, CSC, RBC, Williams-Sonoma, Carbonite
Horizon Beverage, Air Liquide, Gateway Bank of Florida
Find out what your peers are saying about BeyondTrust DevOps Secrets Safe vs. BeyondTrust Privileged Remote Access and other solutions. Updated: September 2025.
869,513 professionals have used our research since 2012.