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Barracuda Email Security Gateway vs Fortra's Clearswift Secure Email Gateway comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Security Ga...
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
54
Ranking in other categories
DMARC Authentication Software (4th), Secure Email Gateway (SEG) (5th)
Fortra's Clearswift Secure ...
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
0
Ranking in other categories
Email Security (40th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Barracuda Email Security Gateway is designed for Secure Email Gateway (SEG) and holds a mindshare of 6.2%, down 8.6% compared to last year.
Fortra's Clearswift Secure Email Gateway, on the other hand, focuses on Email Security, holds 0.8% mindshare, up 0.5% since last year.
Secure Email Gateway (SEG)
Email Security
 

Featured Reviews

RobertSmith15 - PeerSpot reviewer
Email security offers superior protection with good personalization
I have experienced the Barracuda team as very cooperative, and they are readily available for calls with technical support via email. I have had no issues with ongoing support throughout the product's lifecycle. Assistance was provided to me when transferring archived information from a legacy email service. They also recommended an additional service to streamline the process, making it as easy as possible.
PC
Stable, but malware needs improvement and customer support is poor
They need to improve the malware in the product. I am not satisfied with Clearswift because of the lack of customer support. The support is poor, the supplier takes a lot of time and it's expensive. We have some issues here when I contact the supplier, it takes a lot of time for them to get back to us but there's no solution. I am now looking at Symantec as a possible alternative.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a really good product with a lot of features. It is responsive, updated, and modern. It is easy to use and has an easy interface for non-IT users. Its dashboard is also quite fine. It is also quite flexible and has an API at the backend."
"It can effectively combat phishing attacks, block spam, provide confirmation, and ensure operational manageability with a strong focus on product stability."
"The protection from Barracuda Email Security Gateway is essentially a sandboxing solution."
"Barracuda Email Security Gateway has a good feature of email spooling, which acts as a first line of security."
"The solution helps us to block some blacklisted emails."
"Barracuda is good at keeping the garbage from reaching your inbox."
"It is lightweight, and we can filter all of our inbound and outbound emails. We have controls for rate control, quarantine, and tagging. We can see whether an email is a spam email or a phishing email."
"With the cloud service, one of the nice things about Barracuda is the quarantine service. It gives the ability for our users to go in and check what has been quarantined, and then connect with our IT staff to release anything that should be fine so that we can test it before we release."
"Ability to create your own content-filtering policies with relative ease."
"A stable solution."
 

Cons

"There is room for further integration with the wider platform."
"The initial setup can be a little bit complex."
"Barracuda should add an option where it can add multiple domains, such as abc.com, bbc.com, and cbc.com. Therefore, this domains' emails will be allowed and other domains' emails will not be relayed through Barracuda Email Security Gateway. Whereas, if you allow the IP address, then any of the domain's emails will be relayed through Barracuda Email Security Gateway. That is the drawback that I have observed. So, Barracuda should work on this."
"Spam is not always detected, and it should be more automated. We have seen that some emails are allowed by these emails, which are then stopped by Microsoft."
"I am not aware of the licensing costs."
"The downsides of the solution stem from the fact that it is an expensive product, and one may see too many false positives when using it, making them both areas where improvements are required."
"Barracuda Email Security Gateway can improve email detection. We have some emails that are bypassing the threat scanning. There are some impersonation emails passing through."
"Solution requires regular checking to ensure it's 'keeping up' with spam."
"FTP server and TRUST Manager functionality."
"Malware needs improvement."
 

Pricing and Cost Advice

"We have a long agreement with Barracuda Email Security Gateway. We're very pleased with the cost and the solution. The cost is in the average range for this type of solution."
"The regular pricing was initially very reasonable, but three years ago, Barracuda revised their price list and SKUs, resulting in a significant doubling of the standard prices."
"Barracuda Email Security Gateway is an affordable solution that caters to small, midsize, and high-end businesses with great revenue."
"The price of this solution is very high, but it's working fine."
"Our licensing fees are approximately $4,000 per year, and this includes updates for the antivirus and spam signatures."
"We pay between $8 and $10 USD per user per month."
"The price of the solution should be reduced. The price in the USA is less than where we are. Our local distributor of the solution is manipulating the market."
"e solution's pricing is exceedingly high, and it continues to increase."
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Top Industries

By visitors reading reviews
Educational Organization
25%
Computer Software Company
12%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
23%
Financial Services Firm
16%
Government
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Barracuda Email Security Gateway?
Barracuda Email Security Gateway is very simple to use.
What needs improvement with Barracuda Email Security Gateway?
Barracuda Email Security Gateway should include ATP in the next release.
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Earn 20 points
 

Also Known As

Barracuda Spam and Virus Firewall, Barracuda Sentinel
No data available
 

Overview

 

Sample Customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
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