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Barracuda Email Protection vs Trend Micro Worry-Free Services Suites comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
49
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (11th)
Barracuda Email Protection
Ranking in Email Security
13th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Email Archiving (3rd), Office 365 Protection (4th)
Trend Micro Worry-Free Serv...
Ranking in Email Security
16th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Endpoint Protection Platform (EPP) (39th), Managed Detection and Response (MDR) (15th), Extended Detection and Response (XDR) (19th)
 

Mindshare comparison

As of May 2025, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 12.9%, down from 18.3% compared to the previous year. The mindshare of Barracuda Email Protection is 2.7%, up from 1.6% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Tolu Omolaja - PeerSpot reviewer
Great URL scanning and attachment scanning, but I would like more proactive threat analysis
The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.
LeeMiles - PeerSpot reviewer
Very good threat protection, spam filtering, and cloud backups
Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings. For instance, for email quarantine, I can't set up a global setting. Users must go through an induction session where I guide them in configuring quarantine alerts rather than having default settings based on group membership. This seems like an oversight since they already use Active Directory details. They should assign policies based on group membership, which configures these settings by default.
NaveedUddin - PeerSpot reviewer
Enhanced security with seamless failover and a well-rounded solution
We are located in a high-risk area for cyberattacks, and this solution helps protect our data. It is actively used to monitor the user activities and generates report on the basis of there activities. 24/7 protection against email threats and real time blocking allowing our users to working worry free.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support is good and quick to resolve issues."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"The product's scalability is good."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The stability of Microsoft Defender for Office 365 is fantastic."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The product is not resource-intensive."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"The most valuable features of Barracuda Email Protection are flexibility and customization."
"The most valuable aspect includes attempts to spoof or compromise domains from external sources."
"I would rate the solution nine out of ten."
"Barracuda email protection is stable. I would give it a nine because of its strong cybersecurity features."
"We check the reports sometimes to see that frequent attacks and malicious emails are being blocked by the solution."
"The most helpful aspect for me is the out-of-the-box configuration, which is fairly good."
"The best feature of Barracuda Email Protection is that it provides protection for Microsoft 365."
"The solution's most valuable feature is impersonation detection."
"The load balancer feature is excellent."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility."
"The most valuable feature of the solution is the ease of deployment."
"The multi-tenancy feature is beneficial for managing different customers, allowing for efficient handling across various tenants."
"Trend Micro effectively detects and blocks NAS devices and identifies potential threats."
"The most important feature is behaviour detection."
"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good at detection and response, and it includes a web filtering option."
 

Cons

"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"We need to be able to whitelist data at the backend."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"The changes to customer service, specifically the new model for support agreements, are not favorable."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"The policies are set up in Barracuda by default; we don't have any control over them."
"The product must enable bulk user management."
"I would like to see better integration with other products."
"The technology works on a supervised engine, but it would be better if it ran on an unsupervised engine."
"The solution's graphical user interface (GUI) could be improved visually."
"Barracuda Essentials can improve by continually adding more features."
"Barracuda Email Protection needs better reporting and more robust integration with security awareness training platforms and third-party solutions."
"Two to three months back, we got fraudulent emails in which someone in the organization was being blamed."
"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
"The log management feature needs to be improved, specifically, the ability to send logs from the console via API."
"The solution's documentation is not good, and I'm struggling to change global configurations."
"The solution’s scalability is limited."
"The EDR part of the product is an area of concern where improvements are required."
"Network vulnerability scanning could be improved."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
"The pricing of Trend Micro is a little bit higher compared to Sophos."
 

Pricing and Cost Advice

"The product is very expensive."
"I was working in the government and it was too expensive for us to use our Microsoft products."
"Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
"From the pricing point of view, like any other product in the market, there is scope for negotiation."
"While Microsoft Defender for Office 365 necessitates pricier E3 or E5 subscriptions, the extensive functionality offered by these licenses across various Microsoft products justifies the investment."
"For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
"I know that the product is incredibly expensive."
"For large enterprise organizations, they can definitely afford it, but for small and medium organizations, they might struggle to cover the expenses."
"The price is similar to that of Microsoft 365."
"The product is expensive."
"We pay annually. They never charged us for anything else. And they were quite a bit under that $20,000 mark. It was $19,074. And they've been pretty good about not skyrocketing the price or anything like that. It has gone up. It's gone up to $24,000 in 2020."
"Price-wise, this product is middle-of-the-road."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a seven out of ten."
"Despite a list price possibly around $40 per user, their market price allows customers to easily buy the solution."
"Barracuda licensing model is good."
"The price of Barracuda Essentials is better than some of the competing products."
"We pay a yearly licensing fee for the solution, which is too expensive."
"The product is available at a very good price point."
"I rate the tool's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
18%
Construction Company
8%
Manufacturing Company
8%
Healthcare Company
6%
Computer Software Company
18%
Security Firm
9%
Comms Service Provider
9%
Retailer
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
Money-wise, it is a part of the Office 365 ( /products/office-365-reviews ) suite, making it slightly more expensive ...
What needs improvement with Microsoft Defender for Office 365?
The main area for improvement is simplifying the implementation and rollout process. There are many conditions to be ...
What do you like most about Barracuda Email Protection?
Barracuda Email Protection is easy to deploy and maintain. It doesn't require a specialized resource to manage this t...
What is your experience regarding pricing and costs for Barracuda Email Protection?
Their list price is too high, but in India, the selling price is affordable at around $10 per user per year. Despite ...
What needs improvement with Barracuda Email Protection?
Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by defa...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web ...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us.
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
Our primary use case for Trend Micro Worry-Free Services Suites is to protect our organization and organizational dat...
 

Comparisons

 

Also Known As

MS Defender for Office 365
Barracuda Essentials
No data available
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
ACT Government, Acumen Group, AGIP, Delta Dental Plans Association, Desai/Nasr Consulting Engineers, Inc., Equinox Information Systems
Information Not Available
Find out what your peers are saying about Barracuda Email Protection vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.