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Barracuda Backup vs NetVault Plus comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Barracuda Backup enhances data protection, reduces downtime, lowers costs, and boosts ROI with efficient, user-friendly, and reliable features.
Sentiment score
1.0
Quest NetVault provides robust data protection, quick recovery, and seamless integration, enhancing operational efficiency and offering measurable cost savings.
It not only saves time but also protects data.
Consultant at a tech services company with 1,001-5,000 employees
 

Customer Service

Sentiment score
7.8
Barracuda Backup support's efficiency varies; it resolves issues quickly or slowly depending on staff experience and timezone availability.
Sentiment score
6.6
NetVault Plus users appreciate responsive support, though mixed opinions exist about third-party support and external dependency resolution.
Other times I may have to wait longer for solutions if the technical support is less familiar with the product.
Director Of Technology at PT Exa Teknologi Indonesia
Sometimes the engineers allocated to our cases appear to be inexperienced as they ask about basic queries we have already tested.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
From my experience, the technical support from Barracuda receives an eight out of ten.
Consultant at a tech services company with 1,001-5,000 employees
The response time is good, but resolving some issues can take time due to dependencies on external devices.
Senior System Engineer at PT. Virtus Technology Indonesia
Technical support is great for NetVault Plus.
Sr. System Administration (Grindmaster Machines Pvt Ltd) at a manufacturing company with 201-500 employees
I would rate Quest support as eight.
Manager System Management at Şanstech
 

Scalability Issues

Sentiment score
6.4
Barracuda Backup offers scalable solutions for businesses, with unlimited space and flexible options, though provider limitations may occur.
Sentiment score
5.9
NetVault Plus is highly regarded for scalability, handling environments effectively, with users planning to expand their infrastructure usage.
Opting for a virtual appliance model provides easier scalability without requiring much licensing or configuration work.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
The scalability is sufficient for my clients' use cases.
Consultant at a tech services company with 1,001-5,000 employees
Quest NetVault Plus is highly scalable, rated at an eight.
Senior System Engineer at PT. Virtus Technology Indonesia
 

Stability Issues

Sentiment score
5.9
Barracuda Backup is rated highly for stability, though connectivity issues can affect virtual machines and cause isolated problems.
Sentiment score
5.9
NetVault Plus is generally stable, though some users experience issues with updates, policy changes, and license expiration warnings.
Latency issues only occur due to physical connectivity problems, but with good connectivity, it works well.
Consultant at a tech services company with 1,001-5,000 employees
In using Barracuda Backup, sometimes the VM has issues and becomes non-functional, requiring support tickets to resolve.
Director Of Technology at PT Exa Teknologi Indonesia
There have been very few issues reported in the past year, with only one ticket raised, indicating its reliability.
Senior System Engineer at PT. Virtus Technology Indonesia
Stability-wise, Quest NetVault is a stable product for me, with the exception of Office 365.
System Administrator at DIANA FEA BV
 

Room For Improvement

Barracuda Backup requires better integration, UI updates, improved support, more device compatibility, and AI-driven security features.
NetVault Plus requires interface improvements, better restore functionality, enhanced compatibility, expanded features, and localized support for effectiveness.
The main area for improvement is integration and support for databases.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Adding AI features for security would also be beneficial as artificial intelligence is always helpful from a security perspective.
Consultant at a tech services company with 1,001-5,000 employees
Integration with vendors other than VMware and Hyper-V would make it more competitive.
Director Of Technology at PT Exa Teknologi Indonesia
There is also a need for better security measures, as security is critical to ensure backups are safe and free from malware.
Senior System Engineer at PT. Virtus Technology Indonesia
I have never been able to have a solid backup of Office 365 using Quest NetVault.
System Administrator at DIANA FEA BV
Improvements should come, particularly in compatibility, backup performance, or better troubleshooting.
Manager at Fractalio Data Pvt Ltd
 

Setup Cost

Barracuda Backup offers budget-friendly pricing with per-terabyte licensing and free device replacement after three years.
Enterprise opinions on NetVault Plus pricing vary, with flexible licensing seen as both costly and affordable based on features.
Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
Consultant at a tech services company with 1,001-5,000 employees
Makes it cheaper compared to other solutions.
Director Of Technology at PT Exa Teknologi Indonesia
The pricing is not expensive, rated around a four in terms of cost.
Senior System Engineer at PT. Virtus Technology Indonesia
I cannot say the rate is cheap.
System Administrator at DIANA FEA BV
It could be cheaper.
Sr. System Administration (Grindmaster Machines Pvt Ltd) at a manufacturing company with 201-500 employees
 

Valuable Features

Barracuda Backup excels with cloud functionality, fast restoration, effective email security, and reliable support, surpassing competitors in data protection.
NetVault Plus provides user-friendly, web-based data protection with diverse integrations, efficient management, and time-saving backup and recovery features.
Barracuda email security works effectively with O365, and we have been able to achieve many use cases that other competitive products such as Micro, Fortinet, Trellix, or Forcepoint could not accomplish.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
The most valuable feature of Barracuda Backup is that it's on the cloud, so there is no need for hardware.
Consultant at a tech services company with 1,001-5,000 employees
One valuable feature of Barracuda Backup is that it can be used as thin VMware storage.
Director Of Technology at PT Exa Teknologi Indonesia
Quest NetVault Plus supports a wide range of databases such as MSSQL, MySQL, Oracle, and SAP, offering extensive coverage.
Manager at Fractalio Data Pvt Ltd
I use the granular recovery feature, and it is actually helpful to restore even a single file from a large pool of files.
Sr. System Administration (Grindmaster Machines Pvt Ltd) at a manufacturing company with 201-500 employees
The backup and recovery capabilities of NetVault Plus are very important for maintaining my business.
Manager System Management at Şanstech
 

Categories and Ranking

Barracuda Backup
Ranking in Backup and Recovery
53rd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
7
Ranking in other categories
Cloud Backup (49th)
NetVault Plus
Ranking in Backup and Recovery
35th
Average Rating
7.4
Reviews Sentiment
5.9
Number of Reviews
15
Ranking in other categories
Disaster Recovery (DR) Software (23rd)
 

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of Barracuda Backup is 1.2%, up from 0.4% compared to the previous year. The mindshare of NetVault Plus is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
NetVault Plus1.0%
Barracuda Backup1.2%
Other97.8%
Backup and Recovery
 

Featured Reviews

GANESAN K - PeerSpot reviewer
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Rating shows fast restoration and reliable support with scope for improved integration and database backup options
The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a separate solution for database backups. While other SQL servers are supported, Barracuda Backup has limitations with database backups. The main area for improvement is integration and support for databases.
Arno Wolthers - PeerSpot reviewer
System Administrator at DIANA FEA BV
Reliable multi-platform backups have protected diverse servers and virtual libraries
Quest NetVault can improve in the area of Office 365 backups. Two years ago, I purchased the Office 365 plug-in or leased it for a year, and I have never been able to have a solid backup of Office 365 using Quest NetVault. I have resorted to a different solution specifically for Office 365 backups. It is not that it never works, but it fails so many times that it is not production-ready. On a weekly basis, I encounter problems and have to restart jobs or figure out what is wrong and then run it again. It simply needs to run as all the other Quest NetVault jobs do. If tomorrow there was a brand new Quest NetVault and I had the option to add something to make my life easier, besides improving the Office 365 backup, I would like to see that Quest Co Store products should be a part of Quest NetVault. They work and interact, but I have the impression it should be one solution.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Comms Service Provider
9%
Manufacturing Company
8%
Construction Company
7%
Construction Company
12%
Financial Services Firm
8%
Performing Arts
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise2
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Backup?
The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
What needs improvement with Barracuda Backup?
The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a...
What is your primary use case for Barracuda Backup?
We are partners with Trellix Move Antivirus and we have sold it previously. That particular bundle has changed as Trellix has moved to Complete Protection and the DLP comes under another bundle. We...
What do you like most about Quest NetVault?
NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...
What needs improvement with Quest NetVault?
I think the reporting in NetVault Plus should be gotten more easily. That part should be more easy for the users.
What is your primary use case for Quest NetVault?
I am using only the backup solution with QoreStor from NetVault. I use it for three types: SQL backup, VMware backup, and file server backup. Because I am set up on VMware, the functionality for VM...
 

Also Known As

LiveVault, Barracuda Virtual Backup, Barracuda Backup Appliance
NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone
 

Overview

 

Sample Customers

Ochsner Health System
intel, Mars, MERK, Microsoft, Uber, Visa
Find out what your peers are saying about Barracuda Backup vs. NetVault Plus and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.