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Barracuda Backup vs NetApp Cloud Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Barracuda Backup enhances data protection, reduces downtime, lowers costs, and boosts ROI with efficient, user-friendly, and reliable features.
Sentiment score
8.5
Users report substantial cost savings, efficiency, ease of use, and reliable performance with NetApp Cloud Backup, enhancing operational continuity.
It not only saves time but also protects data.
Consultant at a tech services company with 1,001-5,000 employees
 

Customer Service

Sentiment score
7.8
Barracuda Backup support's efficiency varies; it resolves issues quickly or slowly depending on staff experience and timezone availability.
Sentiment score
6.6
NetApp Cloud Backup is praised for its efficient customer service, knowledgeable support staff, and detailed documentation, despite occasional delays.
Other times I may have to wait longer for solutions if the technical support is less familiar with the product.
Director Of Technology at PT Exa Teknologi Indonesia
From my experience, the technical support from Barracuda receives an eight out of ten.
Consultant at a tech services company with 1,001-5,000 employees
Sometimes the engineers allocated to our cases appear to be inexperienced as they ask about basic queries we have already tested.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
 

Scalability Issues

Sentiment score
6.4
Barracuda Backup offers scalable solutions for businesses, with unlimited space and flexible options, though provider limitations may occur.
Sentiment score
7.9
NetApp Cloud Backup is highly scalable, performs well in cloud environments, and integrates seamlessly with Microsoft Azure for disaster recovery.
Opting for a virtual appliance model provides easier scalability without requiring much licensing or configuration work.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
The scalability is sufficient for my clients' use cases.
Consultant at a tech services company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
5.9
Barracuda Backup is rated highly for stability, though connectivity issues can affect virtual machines and cause isolated problems.
Sentiment score
8.7
Users commend NetApp Cloud Backup for its stability, efficient large workload handling, strong integration, and minimal downtime during data restoration.
Latency issues only occur due to physical connectivity problems, but with good connectivity, it works well.
Consultant at a tech services company with 1,001-5,000 employees
In using Barracuda Backup, sometimes the VM has issues and becomes non-functional, requiring support tickets to resolve.
Director Of Technology at PT Exa Teknologi Indonesia
 

Room For Improvement

Barracuda Backup requires better integration, UI updates, improved support, more device compatibility, and AI-driven security features.
NetApp Cloud Backup users need better integration, KPI handling, ITSM support, and ease of use, with cost-effective comparisons to competitors.
The main area for improvement is integration and support for databases.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Adding AI features for security would also be beneficial as artificial intelligence is always helpful from a security perspective.
Consultant at a tech services company with 1,001-5,000 employees
Integration with vendors other than VMware and Hyper-V would make it more competitive.
Director Of Technology at PT Exa Teknologi Indonesia
 

Setup Cost

Barracuda Backup offers budget-friendly pricing with per-terabyte licensing and free device replacement after three years.
Enterprise buyers appreciate NetApp Cloud Backup's cost-effective pricing, though virtual NetApp hosting is pricier than general cloud hosting.
Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
Consultant at a tech services company with 1,001-5,000 employees
Makes it cheaper compared to other solutions.
Director Of Technology at PT Exa Teknologi Indonesia
 

Valuable Features

Barracuda Backup excels with cloud functionality, fast restoration, effective email security, and reliable support, surpassing competitors in data protection.
NetApp Cloud Backup is praised for its simplicity, seamless integration, efficiency, data protection, scalability, user-friendliness, reliability, and cost-effectiveness.
Barracuda email security works effectively with O365, and we have been able to achieve many use cases that other competitive products such as Micro, Fortinet, Trellix, or Forcepoint could not accomplish.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
The most valuable feature of Barracuda Backup is that it's on the cloud, so there is no need for hardware.
Consultant at a tech services company with 1,001-5,000 employees
One valuable feature of Barracuda Backup is that it can be used as thin VMware storage.
Director Of Technology at PT Exa Teknologi Indonesia
 

Categories and Ranking

Barracuda Backup
Ranking in Backup and Recovery
50th
Ranking in Cloud Backup
44th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
7
Ranking in other categories
No ranking in other categories
NetApp Cloud Backup
Ranking in Backup and Recovery
32nd
Ranking in Cloud Backup
30th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Deduplication Software (9th), Disk Based Backup Systems (5th), Cloud Storage Gateways (5th)
 

Mindshare comparison

As of January 2026, in the Cloud Backup category, the mindshare of Barracuda Backup is 0.9%, up from 0.4% compared to the previous year. The mindshare of NetApp Cloud Backup is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
NetApp Cloud Backup0.6%
Barracuda Backup0.9%
Other98.5%
Cloud Backup
 

Featured Reviews

GANESAN K - PeerSpot reviewer
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Rating shows fast restoration and reliable support with scope for improved integration and database backup options
The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a separate solution for database backups. While other SQL servers are supported, Barracuda Backup has limitations with database backups. The main area for improvement is integration and support for databases.
MS
Solutions Architect at SC PROSERVICECORP SRL
Offers protection and does scanning of the data in the storage
NetApp has a nasty way of dealing with the license for the product's on-premises virtual NetApp appliance that you need in your whole architecture, and it is not directly linked to NetApp Cloud Backup. It is not a feature that I want to change in NetApp Cloud Backup because the cloud backup service is architectured in a way that makes it available to users, so it looks pretty good to me. When you go to the other side, you can see what you want to have on-premises for the main side in order to have backup in the cloud via NetApp Cloud Backup. With the on-premises part, you need to have either a physical NetApp or a virtual NetApp. You only have two options for primary storage from the network. In the physical cases, it is pretty straightforward as you have pricing and something like a grid with your NetApp. The sales representatives explain how much it will cost you to have some physical NetApp storage based on performance, types, and so on. The support contracts are for three or five years. When it comes to the virtual NetApp, you can run on top of an existing VMware tool or a recent cluster; it gets nasty because they do not let you change the licensed server. Once you deploy a virtual NetApp with a licensed server that you have on-premises, you migrate off from that, but NetApp does not let you change the licensed server, which should be really simple.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Comms Service Provider
9%
Computer Software Company
7%
Manufacturing Company
7%
Manufacturing Company
14%
Financial Services Firm
8%
Computer Software Company
8%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise2
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Backup?
The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
What needs improvement with Barracuda Backup?
The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a...
What is your primary use case for Barracuda Backup?
We are partners with Trellix Move Antivirus and we have sold it previously. That particular bundle has changed as Trellix has moved to Complete Protection and the DLP comes under another bundle. We...
What's the 3-2-1 data protection that NetApp Cloud Backup offers?
Hi, the 3-2-1 data protection from this product is related to a backup strategy with the same name. I'm assuming you don't know about it so I'll tell you in a few words. In its essence, this backup...
Is NetApp Cloud Backup secure for backup?
I've just started using NetApp Cloud Backup but my initial reason behind choosing it in the first place is that they advertise their high-security approach. So basically, they give you ransomware p...
Is NetApp Cloud Backup expensive in your opinion?
It depends on how much exactly you count as expensive. For me, NetApp Cloud Backup isn't too expensive. I say that based on the services it provides and on the way it provides them. I think it's im...
 

Also Known As

LiveVault, Barracuda Virtual Backup, Barracuda Backup Appliance
No data available
 

Overview

 

Sample Customers

Ochsner Health System
Information Not Available
Find out what your peers are saying about Barracuda Backup vs. NetApp Cloud Backup and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.